Department of Surgery Recruitment and Onboarding Event Candidate PreScreen and Recruitment Preparation New Faculty Recruitment Detail Timeline Week 1 Core Requirements Assessment 1. 6. 7. 3. 4. Site Visit1 2. 4. Candidate Evaluation Administrative Assistant to Division Chief Week 2 Clinical faculty: Division Administrator Research faculty: Lisa Carlson Week 2 Administrative Assistant Candidate e-mail with benefits and compensation: Chris Rayburn Week 4 Week 6 Reconcile Decision Documentation MD is rejected for hire: MD is accepted for hire: Phone call to MD and letter of conciliation mailed Term Sheet is created. Term Sheet is extended IRB and e-commons account info retrieved. Former residents and fellows—one interview. External faculty—two interviews Candidate brings wife/husband Staff meet candidate Research or hospital contacts established Introduce real estate agent New Faculty Onboarding 1 Week 1 Formal Interview with Guide: Interviewers designated by division administrator a. Strategically Important b. Culturally Compatible c. High Performing d. Academic Performance Facility Tour: Emory campus and OR Lunch and/or Dinner 6. Second On-site Interview: 1. 2. 3. Division Chief Hotel Accommodations Flight Restaurant Reservations Create itinerary and e-mail CV with Definition and Scope of Position to interview participants E-mail candidate Benefits and Compensation Plan 5. First On-site Interview: 1. Week 1 Job description. Promotions Criteria. Information of practice culture (The Pledge). Organization & department history and strategy. Recent achievement in patient care, research, leadership achievements that differentiate the organization from competitors. (Wise Heart CD) Contact information for questions. Real Estate Information on city of Atlanta. Definition and Scope of Position Established 1. Clinical 2. Research Preparation for First On-site Interview: 1. 2. Division Chief One person who you report to. One person who reports to you. Colleague Others 4. Recruiting Packet Sent to Candidate 1. 2. 3. 4. 5. Week 1 Formal or informal phone call with Division Chief a. Reference contacts established Reference Check 1. 2. 3. Division Chief Review of CV: Training, Years of Experience Phone Interview 1. Persons responsible Within 48 hours of interview Within 72 hours of interview Interview: as designated by division administrator Tour: Resident/fellow/post-op Lunch/Dinner: Administrator and Chief Division Administrator to coordinate: Hospital Representative (Bob Bachman, Dane Peterson) Lisa Carlson to coordinate research faculty introductions Administrative Assistant to Division Chief Development of term sheet: Chris Rayburn Communication: Division Chief Check Department of Surgery Recruitment and Onboarding Event Detail Credentialing and Activity Preparation Red Cap System Checklist TEC Checklist: Lab Coat, Business Cards, etc Master Schedule Development Introduction to Department of Surgery School of Medicine Introduction Meeting 1. 2. 3. 4. 5. 6. 7. 8. 9. Timeline Week 0 Week 1 Department Org Charts and Contact Names Routing a grant (EPEX and eCommons access) Conflict of Interest IRB and IACUC contacts Managing grant awards / Effort Certification Faculty Time Report Faculty Development (promotions prep, CDCR, cv) Expense reports, travel and smartkeys PTO, CME and Benefits TEC Division Introduction Meeting 1. 2. 3. 4. 5. 6. 7. 8. Persons responsible Vertis Walker Karen Gines Division Administrator Lisa Fisher Lisa Carlson Week 1 Division Administrator Week 1 Chief Chief Meeting Schedules OR and Clinic Scheduling Call Center Orientation Volume goals External Referral Outreach Internal Referral Outreach Benchmarks for success: Clinical activity verification and FPSC group TEC Orientation date established2 Introduce Onboarding Buddy Mentor identified for new faculty member Dept of Surgery Welcome— Lunch/Dinner Culture: Mentorship, Pledge, MD Wellness, Family Support, Department of Surgery Boot Camp (Half Day) Welcome Care Transformation, Patient Satisfaction Overview of Emory Healthcare and the Department of Surgery: Woodruff Health Sciences, Emory Strategic Plan, ESA, CIN, CMS Initiatives, SOM, DOS finances, DOS leadership and organization, Clinic vs. University Overview of the Department of Surgery: Department Chiefs, Administrators, Structure, Resources, Clinic vs. University. First 12 months November (Division Chiefs Meeting.) January In FY14 Chair, Division Chiefs, and New hires Chris Rayburn Dr. John Sweeney Chris Rayburn November In FY15 and fwd. Dr. John Sweeney Chris Rayburn Faculty Development and Promotions 101: Tracks, Criteria for Promotion, Promotion Packet, timelines Dr. Ken Newell Surgery Education 101: Fellows, resident selection, rotations, performance standards Surgery Academic Affairs 101: Funding, Trends, Getting started with research Dr. Keith Delman Dr. Barbara Pettitt Johanna Hinman Dr. Allan Kirk Lisa Carlson Surgery Business 101: Grady, RVUs, Coding, Marketing Lisa Fisher Resources, Referral Outreach, Accounting Systems (Fund), Scope of Surgery: size and impact. Clinic Operations: Management Advice, Volume Goal Setting, Coding, Travel, Vacation, On Call Scheduling. Quality: Outcomes, Scorecards, UHC. 2 TEC Orientation must be attended within first 90 days of hire. Melissa Schuermann Chris Rayburn Melissa SchuermannDr. John Sweeney Check Department of Surgery Recruitment and Onboarding Communication Resources: Intranet, Slide Loop, Newsletter, Videos of Presentations Department of Surgery Drill Down (90 minute workshops) Lisa Fisher Research: Learning the basics of research, finding funding, trends, effort reporting, conflict of interest, compliance Promotions: Faculty Peer Review, Career Development Review, Training Opportunities Education: Building your teaching portfolio, Residency Program, Selection Process, Rotations, Performance Revenue Cycle and Billing Workshop: E&M Overview, Coding and Billing Drill-down, Review of new hire coding Feb – May Dr. Allan Kirk Lisa Carlson Dr. Ken Newell Dr. Keith Delman Dr. Barbara Pettitt Johanna Hinman Babs Decatur Department of Surgery Recruitment and Onboarding Instructions to Division Administrator: Please circle questions specific to each interviewer’s area of expertise in order to achieve a comprehensive assessment of the candidate. Interviewers may ask questions from any combination of the attribute categories. Designated Interviewer:__________________________________________ Please ask assigned questions, offer any notes, and rank candidate for each applicable attribute. Attributes to consider Questions to ask Candidate Rating A. Strategically Important 1. What evidence do you have that patients and their families Notes: Clinical expertise trust you/are loyal to you? Ability to build loyal 2. What clinical skill set most differentiates you from your peers? patient base. Character/Background 3. Describe the most complicated patient care problem/diagnosis you have dealt with. 4. Tell me about how you have handled conflict with a patient and/or patient family in the past. 5. What is the most important part of a physician/patient interaction? 6. B. Culturally Compatible Team orientation Ability to work within a system Interpersonal skills 7. What is your proudest clinical achievement? 8. Tell me about how you have evaluated or remedied a clinical performance concern in the past? 9. Would you be willing to make indicators-say, on core measures- visible to your peers? 10. How do you handle conflict with your physician peers? 11. Individual priorities and organizational priorities may sometimes conflict. How have you managed that in the past? 12. Describe the role of an ideal support staff/mid level provider working with you. 13. C. High Performing Time management skills Work ethic Describe your reputation as a clinician, among your patients and families. Describe your idea of the role of an administrator in your department. 14. Describe your reputation as a clinician, among your colleagues. 15. When is the last time you felt overwhelmed at work, and how did you manage it? 16. Give me an example of when you handled conflicting priorities. 17. How do you maintain appropriate and successful work/life balance? 18. How do you manage stress? Please circle rank: Deficient Average Outstanding 1 3 5 Notes: Please circle rank: Deficient Average Outstanding 1 3 5 Notes: Please circle rank: D. Academic Performance & Teaching National influence Quality of publications 19. What academic achievement are you most proud of? 20. Tell me more about that experience: What aspect of it did you enjoy the most (the writing, the analysis, the research). 21. Is there a theme of academic research that interests you the most? 22. How do you define academic excellence? 23. In what ways do you keep current within your area of specialty/expertise? 24. What do you hope to achieve by joining an institute like Emory? Deficient Average Outstanding 1 3 5 Notes: Please circle rank: Deficient Average Outstanding Department of Surgery Recruitment and Onboarding 1 3 5 Candidate Name: __________________________________ Interview Date: ____________ **Please complete Candidate Rating Reconciliation within 48 hours of interview and contact candidate with a decision within 72 hours. ** Candidate Rating Reconciliation ATTRIBUTES 1 2 Interviewer 3 4 5 Average Rating A. Strategically Important B. Culturally Compatible C. High Performing D. Academic Performance & Teaching Total Average Rating Results hierarchy: Top Tier: 17-20 Middle Tier: 13-16 Low Tier: 9-12 Insufficient: 5-8 Deficient: 0-4 Final questions for consideration: 1. Do any of the individual or cumulative ratings create concern? 2. What are the areas of strength and the areas needing development? 3. Do the interview results indicate that this person fits the definition and scope of the position being offered? 4. Will the candidate advance the commitment for Emory to be a leading academic, clinical, and research center? Department Hiring Decision: Yes No Representative Signature: _____________________________________ Date: _______________________ Please print: ____________________________________