Job Description - Lifeline Project

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Lifeline Project Ltd 2012

JOB DESCRIPTION

JOB IDENTIFICATION

Job Title

Reports To

Direct Reports

Location

Clinical Lead (Redcar)

Services Manager (Operational Management)

Lifeline Clinical Lead (clinical supervision)

Redcar and Cleveland

Hours

Date Updated

35 hours

Length of contract Permanent

Salary £31,072 - £40,694 Agenda for Change Band 7

June 2015

JOB PURPOSE

To provide clinical leadership to the development and implementation of Lifeline’s Redcar and Cleveland

Clinical Service

 To provide expert clinical support and guidance to Lifeline’s team of non-medical prescribers

To ensure continuity of care during the transition to the new Lifeline Clinical Service, including direct provision of recovery-oriented clinical interventions

To assess, review and case manage complex clients, in line with agreed criteria

To provide clinical leadership on behalf of Lifeline project at strategic and developmental forums relating to the Redcar Clinical service

To provide expert clinical guidance to pharmacies and health partners within the Redcar Clinical service

 To practically develop Lifeline’s model of clinical services in Redcar, with a view to extending best practice to other Lifeline clinical services

ORGANISATIONAL POSITION

See service model.

MAIN DUTIES AND RESPONSIBILITIES

Service delivery:

To lead a process of transition to asset-based recovery-oriented clinical practice, including driving cultural change within the staff team

To develop and implement the operational structures required for high quality recovery oriented clinical services, including developing, ratifying and reviewing clinical protocols and paperwork

To ensure continuity of clinical care during the transition to the new Lifeline Redcar Clinical service, including direct delivery of recovery-oriented medically assisted recovery interventions

To ensure delivery of clinical interventions is in line with appropriate national frameworks, and is in line with Lifeline’s Medically Assisted Recovery Framework.

To clinically supervise prescribing within the Redcar Clinical service, including non-medical prescribing

To ensure that service delivery is cost-effective, whilst adhering to high standards of quality and safety

To take a lead role in local clinical governance structures, including taking a lead role in investigating and responding to serious untoward incidents

To support the recruitment, retention and continuing professional development of high quality clinical employees

To contribute to organisational learning and improvement relating to clinical recovery services

To liaise with clinical partners on behalf of Lifeline project to ensure effective multi-agency working

To liaise with commissioners and clinical partners regarding contractual targets for clinical delivery, Key

Performance Indicators and clinical governance arrangements

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Lifeline Project Ltd 2012

Performance and people management:

To take responsibility for their own personal performance and professional development, within an assetbased recovery-oriented framework

To clinically supervise non-medical prescribing within the Redcar Clinical service

To take a lead role in ensuring that all clinical staff are continuously developing within an asset-based recovery oriented framework

Service and business development:

To identify best practice and areas for improvement from the Redcar clinical service, to be shared with other Lifeline services

To take a lead role in ensuring that continual improvement takes place within the clinical service

GENERAL DUTIES

To personify a positive, collaborative and recovery-focused work ethic.

To present a professional appearance, help maintain an orderly working environment and act at all times to uphold the good reputation of Lifeline Project.

To ensure that all visitors to the service (including service users, families/carers, professionals and the general public) are welcomed in a responsive, helpful and professional manner.

 To ensure service users’ and professionals’ experience of Lifeline is positive including by taking personal responsibility for answering ringing telephones and promptly dealing with inappropriate behaviour by staff, volunteers or service users.

To not disclose to anyone other than in the proper course of your employment or where required by law, any information of a confidential nature relating to Lifeline, its business or customers. This duty will continue to apply after termination of your employment. Guidance on standards expected can be found in the Confidentiality Policy.

To attend meetings at appointed times, maintain professional personnel and service user records and meet deadlines.

To work flexibly across the whole service, including providing duty, late working and weekend cover as required.

To proactively maintain professional knowledge and practice and attend, use and contribute to supervision and team meetings effectively.

Raise drug and alcohol and recovery awareness within the community, sharing your knowledge and experience by developing packages that train and educate community and other interested groups.

To assess risk and safeguarding issues, undertake risk and need assessments when appropriate and report any potential risk and safeguarding issues to ensure staff, service users and children are protected.

To work within professional boundaries maintaining safety and appropriate confidentiality at all times.

To contribute to organisational initiatives as required.

 To demonstrate commitment to Lifeline’s statements of Mission, Vision and Values and strategy, ensuring that they inform, and are embedded within, service delivery and practice.

To ensure services and duties are delivered in compliance with the law and relevant national and local policies, standards and guidance, including the CQC, NTA, NICE and other quality standards.

To read and comply with all published Lifeline policies and procedures, at the start of your employment and again whenever they are added to or changed, as available on the Lifeline staff website.

To work flexibly to undertake such other reasonable duties and responsibilities, at any location within reasonable daily travel from your main place of work.

To carry out responsibilities with clear regard to Lifeline’s Equal Opportunities, Health and Safety, and other relevant employee focused policies and procedures.

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Lifeline Project Ltd 2012

JOB DESCRIPTION AGREEMENT

This is an outline job description and may be subject to change according to the needs of the job, in consultation with the post holder.

Job Holder’s

Signature

Post Holder’s

Signature

Date

Date

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Lifeline Project Ltd 2012

Clinical Lead (Redcar and Cleveland)

Person Specification

All criteria are Essential unless otherwise indicated

Experience (through paid or voluntary work)

Experience of providing evidence-based and recovery-oriented pharmacological treatment in a specialist alcohol and/or drugs setting (including shared care)

Experience of managing the complex needs of dependent drug/alcohol users, including the full range of prescribed treatment options

Experience of set-up or restructure of treatment systems, including leading processes of cultural change

Experience of taking a lead role within clinical governance frameworks

Experience of using clinical audit and other assessment methodologies to implement quality improvement and risk management activity

Experience of taking a lead role in assessing and managing clinical risk

Experience of liaison, consultation, motivation and negotiation with service users, carers/family, and staff at all levels (from senior managers to front line workers)

Experience of working across organisational boundaries in partnership with public, private and voluntary organisations, especially the criminal justice system

Knowledge

Specialist knowledge of the evidence base, good practice and clinical guidelines specific to drug and alcohol misuse related needs and pharmacological treatment

Knowledge of the developing recovery agenda within the substance misuse field, including knowledge and understanding of asset-based community development

Knowledge of psychosocial interventions utilised in specialist drug/alcohol treatment

Knowledge of the range of complex issues relevant to problematic use of drugs including poly-substance use, offending behaviour, and family dynamics

Knowledge of the wider support and intervention services and systems that interface with drug and alcohol treatment provisions

Knowledge of Safeguarding policies and procedures

Knowledge of the quality frameworks and standards (including Models of Care, SfBH and Care Quality

Commission Standards)

Knowledge and understanding of strategic and political developments relating to the drug and alcohol treatment and the wider health and social care economies

Qualifications and Training

Primary medical degree

Full registration with the General Medical Council

Completion of vocational training in General Practice, with certificate of prescribed or equivalent experience from the JCPTGP or written evidence of exemption from the need for such experience [OR

Equivalent training in Psychiatry]

Specific training/certification in substance misuse (RCGP level 1 and 2 or equivalent)

Evidence of continued personal development including recent appraisal

Skills and abilities

Ability to effectively communicate in particularly challenging situations

Ability to lead effectively through processes of cultural change

Strong records management skills

Ability to work to deadlines and effectively prioritise work

Self motivated, able to work independently on own initiative

Ability to manage personal performance and support others using quality standards, frameworks, milestones and targets

Ability to contribute constructively to strategic goals and objectives

Ability to work within an asset-based recovery orientation

Strong analytical skills with the ability to assess new ideas, knowledge, guidance, policy and legislative changes for impact, implementation on own area and wider

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Lifeline Project Ltd 2012

Ability to manage change, problem solve and innovate

Ability to work effectively within and facilitate a care coordination approach

Ability to develop and maintain effective networks and partnerships across all levels within organisations and problem solving across agencies.

Presentation skills and the ability to effectively deliver teaching and training in a range of forums and environments

Ability to clinically supervise staff or willing to undertake training

Leadership skills

Additional Factors

A commitment to equality of opportunity and anti-discriminatory practice that is reflected in professional relationships with service users, colleagues and the general public.

A desire to work within, and contribute to, a culture that is positive, dynamic, forward thinking and outcomes-focused.

Willing and able to work flexibly to cover evening and weekend duties to meet the demands of the service.

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