AV Systems Design Engineer (Chicago)

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AV Systems Design Engineer
Background:
Sensory Technologies’ exists to help companies increase productivity, collaboration and communication
effectiveness. Our partners depend upon their teams uniting to execute projects that support the
company’s goals and vision, whether those teams sit together in one boardroom or, just as likely, in
multiple locations across the globe.
It is the goal of Sensory Technologies to accomplish this goal through the development and
implementation of collaboration technology, superior customer support and strong partner
relationships.
Mission
Ensure timely and efficient delivery of products and services that result in Client Satisfaction and repeat
business. Ensure client retention through Flawless Execution, utilizing a consistent delivery method and
adherence to Sensory’s Quality Assurance Process. Increase profitability by creating efficiencies in the
delivery process. Ensure Continuous Improvement by embracing feedback among individuals and
teams. Demonstrate 100% Responsibility.
Main Job Tasks and Responsibilities
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Provide coordination with MEP and other trades
Coordination of conduit and electrical requirements
Review pre-construction design and documentation
Provide assistance with technical design, bid/service contract pricing, miscellaneous material
and labor estimates for proposals
Site surveys and space analysis
Contribute to, review and approve Project Agreements
Responsible for job documentation
Establish and maintain positive and effective line of communication with the client
Ability to manage medium to large projects
Demonstrate job site leadership
Ability to test integrated systems and train clients on use
Proficiency with test and calibration equipment
Insure that the system will perform as represented
Assume ownership of project installation when required
Sensory Technologies / January 2016 / Confidential
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Responsible for job documentation
Develop & coordinate necessary CAD drawings
Coordinate with, and direct lead technician assigned to said project
Provide engineering support during project phases
Load control system programming updates as needed
Develop and write operation manuals and quick start guides
Assist with project sign off
Trouble shoot A/V systems
Ability to diagnose complex system problems
Mentor less experienced technical staff
Customer liaison in support of Project Manager
Meet with vendors/prospective vendors to help evaluate product if requested
Assist other departments with technical support issues
Provide field service support if required
Maintain other duties as requested
Qualifications / Success Factors
Teamwork – Reaches out to peers and cooperates with supervisors to establish an overall collaborative
working relationship. Works equally well as a member of a team or independently.
Proactivity – Acts without being told what to do. Brings new ideas to the company.
Efficiency – ability to qualify and effectively produce the desired results in a timely manner. Selfmotivated and self-managed toward objectives.
Honesty/Integrity – Earns trust and maintains confidence and conducts oneself ethically. Does what is
right, speaks plainly and truthfully.
Organization and Planning – Plans, organizes, and schedules in an efficient and productive manner.
Focuses on key priorities.
Grace under Pressure – Maintains a positive, professional attitude in fast-paced, pressure
environments, and is polite and respectful to all.
Delivery on Commitments – Has an unwavering mentality to do whatever it takes to deliver on written
and verbal agreements, regardless of personal cost.
Intelligence – Learns quickly. Demonstrated ability to quickly and proficiently understand and absorb
new information, and the ability to communicate technical information to a non-technical audience.
Sensory Technologies / January 2016 / Confidential
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Analytical Skills – Ability to structure and process qualitative and quantitative data and draw insightful
conclusions from it.
Attention to Detail – Does not let important details slip through the cracks.
Persistence – Demonstrates tenacity and willing to go the distance and get things done.
Education and Experience
The following education and experience is commonly required in the Installation / Client Services
Technician role.
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Infocomm CTS certified. CTS-D preferred but not required
Minimum of 2 years designing integrated A/V systems
Biamp and other DSP certifications
Knowledgeable of AMX, Crestron, Extron and other A/V Vendor products
CAD drawing creation
Bid estimating and pricing
Ability to think and work independently & meet necessary deadlines
Effective interaction with employees, customers and colleagues
Attention to detail
Problem solving and trouble shooting skills
PC proficient
Position Reports to: Director of Technical Operations (Indianapolis) & Regional Director (Chicago)
Relocation: Assistance available
Typical Work Hours: 8:00am – 5:00pm. Hours may vary as required by projects.
Compensation: Salary. 40+ hours per week. Occasional overnight travel may be required.
Sensory Technologies / January 2016 / Confidential
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