City of Toronto Emergency Plan
EMERGENCY SUPPORT FUNCTION
TRAFFIC MANAGEMENT
Transportation Services Division
Version 8.0
January 16, 2015
Traffic Management ESF – January 16, 2015
Table of Contents
1.0
Introduction .................................................................................................................... 3
1.1
Purpose ......................................................................................................................... 4
1.2
Scope ............................................................................................................................ 4
1.3
Assumptions.................................................................................................................. 4
2.0
Concept of Operations ................................................................................................... 5
2.1
General ......................................................................................................................... 5
2.1.1 Prevention and Mitigation ........................................................................................ 5
2.1.2 Preparedness .......................................................................................................... 5
2.1.3 Response ................................................................................................................ 6
2.1.4 Notifications ............................................................................................................. 6
2.1.5 Response Action ..................................................................................................... 7
2.1.6
Recovery ................................................................................................................ 8
2.2
Operating Procedures .................................................................................................. 8
2.2.1
3.0
Incident Command Coordination ............................................................................. 9
Responsibilities .............................................................................................................. 9
3.1
Primary / Lead Agency / Division ................................................................................. 9
3.1.1
Transportation Services ......................................................................................... 9
3.2 Supporting Agencies / Divisions .................................................................................. 10
3.2.1 Toronto Paramedic Services ................................................................................. 10
3.2.2 Toronto Fire Services ............................................................................................ 10
3.2.3 Toronto Police Service .......................................................................................... 11
3.2.4 Engineering and Construction Services ................................................................ 11
3.2.5 Toronto Transit Commission ................................................................................. 11
3.2.6 Solid Waste Management Services ....................................................................... 11
3.2.7 Toronto Water ....................................................................................................... 12
3.2.8 Purchasing and Materials Management Division................................................... 12
3.2.9 Strategic Communications .................................................................................... 12
3.2.10 Toronto Building .................................................................................................... 13
3.2.11 Parks, Forestry and Recreation ............................................................................. 13
3.2.12 Office of Emergency Management ........................................................................ 13
3.3 Other External Supporting Agencies ........................................................................... 14
3.3.1
3.3.2
3.3.2
3.3.4
GO Transit (A Division of Metrolinx) ...................................................................... 14
Adjacent Road Authorities ..................................................................................... 14
Ministry of Transportation, Ontario ........................................................................ 14
Ministry of the Environment and Climate Change, Ontario .................................... 14
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3.3.5
3.3.6
Toronto Hydro ....................................................................................................... 14
Private Contractors................................................................................................ 14
APPENDIX 'A'.......................................................................................................................... 15
CRITICAL SIGNALIZED INTERSECTION POLICE CONTROL PROTOCOL ...................... 15
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Emergency Support Function
Traffic Management
Primary / Lead Agency / Division:
Transportation Services
Supporting Agencies / Divisions:
(ABCD's)
Toronto Paramedic Services
Toronto Fire Services
Toronto Police Service
Engineering and Construction Services
Toronto Transit Commission
Solid Waste Management Services
Toronto Water
Purchasing and Materials Management
Strategic Communications
Toronto Building
Parks, Forestry and Recreation
Office of Emergency Management
Other External Supporting Agencies, Ministry of Transportation, Ontario
and Government Agencies:
GO Transit (Division of Metrolinx)
Adjacent Road Authorities
(Region of Peel, Durham Region, York Region)
Ministry of the Environment and Climate
Change, Ontario
Toronto Hydro
Private Contractors
1.0
Introduction
An emergency event (caused by natural, technological or human means) places
extraordinary needs on the transportation network. This is especially true when
transportation infrastructure is the subject of the emergency event. Ensuring that a plan
is in place to maintain transportation network capacity or restore transportation
infrastructure during an emergency is critical for emergency responders to be able to
access the emergency site(s) and for people to be safely evacuated from the area.
This Traffic Management Emergency Support Function (ESF) provides an overview of
the City’s plan for ensuring that the City's transportation network is prepared to handle a
large-scale emergency situation.
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1.1
Purpose
This ESF deals with the planning and preparation for an emergency in the City of
Toronto and the impact it might have on the City’s Transportation Services Division. It
includes a description of the inter-Divisional (joint service delivery with Engineering and
Construction Services, Solid Waste Management Services, Parks, Forestry and
Recreation, Toronto Building, Toronto Water, Purchasing and Materials Management,
Strategic Communications and the Office of Emergency Management) and inter-agency
responsibilities provided by the Toronto Police Service, Toronto Transit Commission,
Ministry of Transportation Ontario, Ministry of the Environment and Climate Change,
Ontario and GO Transit. These Agencies, Boards, Commissions and Divisions are
involved in planning for the need to stabilize the operation of the transportation network
in the City of Toronto. In addition, Transportation Services has developed the Toronto
Transportation Emergency Plan (TTEP), which clearly defines the Transportation
Division's staff roles and responsibilities and provides contact information and
procedural checklists.
The aim of this document is to provide the inter-Divisional and inter-agency operational
support responsibilities that will ensure the safety and security of first responders the
general public and visitors to the City of Toronto.
1.2
Scope
In the event of a public emergency, this ESF describes the transportation resources
(facilities, equipment, materials, supplies, and human and technical information) to
support the City’s ability to implement an emergency transportation response. This ESF
will outline operations, tasks and functions that will lead to consistent and optimal
decisions taking into account the circumstances of a particular emergency event.
Emergencies may arise due to an incident affecting transportation infrastructure (roads,
bridges, traffic signals, signage, etc) causing disruption to vehicular, cyclist and
pedestrian traffic flow. The incident can also overwhelm or interrupt transportation
operations on adjacent road sections which may already be at or near capacity.
1.3
Assumptions

This ESF is to be used when a serious threat to public safety exists

Transportation Services will take the lead role on all issues involving damage to
City owned roadway and bridge infrastructure. During an emergency situation,
Transportation Services will coordinate its response either at site, through
Incident Command or through the City’s Emergency Operations Centre (EOC) if
activated. However, if during an emergency situation where criminal or unlawful
activity is suspected, the appropriate Police agency (Toronto Police Service,
OPP or RCMP) would be the Lead Agency, with Transportation Services
assuming a supporting role
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
When activated, the Transportation Services Divisional Operations Centre
(DOC), located at the Traffic Management Centre (TMC), 5th Floor, 703 Don Mills
Road, will provide two-way communication with the City's EOC (if activated). The
DOC will also provide coordination and logistical support to the District
Communication Centres (DCC) as required using the TTEP as a guide

The decision to activate the TTEP shall be determined by the Transportation
Services Division

The Traffic Management Centre will publish Road Closures and Traffic
Disruptions E-Updates

Emergencies that last for more than a few days will likely result in staff resource
depletion. Transportation Services will invoke the Divisional Continuity of
Operations Plan to safely maintain the transportation network
2.0
Concept of Operations
2.1
General
The Concept of Operations is intended to provide overall guidance to municipal staff in
the areas of responsibility and response to a transportation emergency.
A typical emergency has four stages; Prevention and Mitigation, Preparedness,
Response, and Recovery.
2.1.1 Prevention and Mitigation
Prevention and Mitigation involves characterizing what is at risk and identifying and
analyzing high-risk areas. It is essential to know the risk location and its physical,
spatial, environmental and demographic components. In effect, acquiring an
understanding of current activities already taking place, (i.e. special events, construction
activities, etc.) is required to better evaluate the potential situation.
2.1.2 Preparedness
At this stage, the emergency has either occurred or is about to occur and a decision is
made as to whether the TTEP is to be activated in view of the level of emergency
incident.
Any emergency plan must ensure the safety of the City’s vehicular, pedestrian and
cyclist traffic. Through Transportation's ongoing training and annual mock exercises,
staff will have a clear understanding of their roles and responsibilities.
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2.1.3 Response
Chapter 59 of the Toronto Municipal Code defines response as "actions taken and
activities designed to address the short-term effects of an emergency, including
immediate response, resource co-ordination and communications".
Response is an effort to mitigate the impact of an incident on the public and the
environment, and includes measures undertaken immediately after an emergency
has occurred, primarily to save human life, treat the injured, and prevent further
injury and losses.
These measures include invoking the Toronto Emergency Plan and implementing its
related Risk Specific Plans (formerly Emergency Operating Procedures or EOP's) and
Emergency Support Functions (ESF's); activating Emergency Operations Centre (EOC);
mobilizing resources, issuing warnings and direction; providing aid; and may include
declaring a State of Local Emergency.
The Division's response planning involves activation of the TTEP which includes a
three-Tier Command Activation – EOC to DOC to DCC (or from DCC to DOC to EOC)
as per the Transportation Incident Management System (IMS) Model. The ideal
response scenario must work within an incident command structure with continuous
liaison and communications with the City’s EOC (if activated) and other Divisional
DOC's.
Once activation (of DOC / DCC) occurs, decisions on dealing with the emergency are
made and the TTEP is implemented. This involves two different steps: 1) internal
notification, and 2) deployment of resources utilizing the Transportation IMS Model
(TransIMS) to carry out a Transportation response.
The following steps shall be considered as part of the response:

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Evaluate the Level of the Emergency for Transportation – Lead or Supporting
Communicate the information up and down the chain of command including
notifications
Ensure Transportation functions and actions are implemented as per position
Checklists
Support other Lead Agencies/Divisions if Transportation is not the Lead
Ensure activation of DOC and DCC and representation at the EOC
2.1.4 Notifications
Transportation Services is responsible for preparing and disseminating road closure
notices. If the TTEP is activated, the Transportation Services notification protocols will
ensure notification of a roadway related emergency incident will be communicated to
the appropriate agencies as identified in the TTEP.
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The following specifies the notification protocols that are currently in place to deal with a
Level 3 – Emergency Incident to a Level 1 – Minor Incident as defined in the City of
Toronto's Emergency Level Notifications ESF.
Emergency Level Notifications ESF (OEM)
The purpose of this ESF is to outline the response capabilities of the Office of
Emergency Management in the event of an emergency in the City of Toronto. It
outlines OEM's scalable response based on the magnitude of the event or impending
situation. This ESF also provides guidance on emergency notification protocols. As a
guideline, it provides the OEM with a general basis for notification and contacts to be
made during emergencies of varying magnitude and complexity.
Emergency Information and Media Relations ESF (Strategic Communications)
The purpose of this ESF is to outline the role of the Strategic Communications Division
during an emergency incident and supports the City of Toronto's efforts to assist
Toronto residents in coping with and recovering from a major emergency incident.
Either a Level 2 (Major Incident) or Level 3 (Emergency Incident) emergency as
established by the Office of Emergency Management would activate this ESF
Strategic Communications Division is responsible for implementation and oversight of
the City of Toronto's communications activities. The Division will provide advice to
City's agencies, boards, commissions and corporations (ABCC's) as required, or as
directed by the City Manager.
Strategic Communications is responsible for communicating critical information before
an impending incident (if applicable), during and after the major disaster or public
emergency on behalf of the Emergency Operations (EOC) and City officials to 311
Toronto, City staff, Members of Council, community leaders, residents, businesses and
the media.
Emergency Road Closures and Traffic Disruptions E-Updates (Transportation
Services Division)
Road Closure Notices will be provided to internal and external City partners by means
of e-mailed Road Closures and Traffic Disruptions E-Updates. The distribution list
includes various City Agencies, Boards, Commissions and Divisions, emergency
service providers, the media, and key sports and entertainment centres.
2.1.5 Response Action
Response action will commence upon activation of the TTEP. The subsequent
decisions made are those that are required to respond to the incident(s).
In addition to the strategic planning of a transportation emergency response, it is
necessary to know what agencies are likely to be involved. This includes the
Supporting Agencies / Divisions (ABCD's) identified for this ESF.
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2.1.6
Recovery
Chapter 59 of the Toronto Municipal Code defines recovery as "actions taken both
during and after the end of an immediate emergency and the response phase of
an emergency, to restore normal conditions."
Take Immediate Corrective Action – That makes public through ways safe for
pedestrians, cyclists and vehicular traffic.
During the recovery phase of emergency management the municipality is returned to its
normal state of functionality. This phase includes restoring the physical
infrastructure as well addressing the emotional, social, economic and physical
well-being of those involved. There are some key management tasks which have to
be addressed during the recovery phase of every emergency and they are:
Impact Assessment – Gathering information about the impact on individuals,
dwellings, critical infrastructure and essential services, and other information as
required.
Resource Management – Details of resource management should be set out in the
Response and Recovery plans.
Emergency Information – Due to high public and media interest, it is important to
disseminate information; use of a variety of mechanisms for distributing messages is
preferable.
Withdrawal of Services – The “end” of Recovery can be a critical time for
communities. It is better to have a gradual withdrawal of extraordinary measures.
Sometimes a ceremony involving the whole municipality or organization may be useful.
In the event that there is a significant emergency incident which requires long term road
closures, all response elements should be considered in preparation for Traffic
Diversion Plans. Other City Divisions will be required to assist Transportation Services
for an expeditious infrastructure recovery. If the emergency incident has caused
extensive damage to transportation infrastructure, responsibility for full restoration will
be transferred over to a supporting Division (i.e. Engineering and Construction
Services).
2.2
Operating Procedures
All responding units will coordinate their inter-Divisional response on site according to
internal procedures. The Incident Management System has been adopted by a number
of the Agencies, Boards, Commissions and Divisions of the City to respond to
emergency incidents. Transportation Services will respond to an emergency incident in
accordance with the TTEP.
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2.2.1 Incident Command Coordination
There are two models of Incident Command which may be used: Single Command or
Unified Command. The TTEP outlines Transportation Services adaptation of the IMS
model (TransIMS) as it relates to the functions and roles and responsibilities of its
Incident Management Staff / Transportation Emergency Team Members and operation
of Command Centres (DOC and DCC's).
Single Command
Single Command exists when the decision-making process needed to make a response
is straight forward and independent. It may be arrived at by default, by design, or by
legislation.
Unified Command
Unified Command may be used on those occasions when incident decision-making is
complex and inter-dependant, and Single Command cannot be established. The
Unified Command team will agree on one spokesperson to represent it.
Each Agency / Division involved in the Response (Action) and Recovery components
shall designate an inter-Divisional Liaison Officer to ensure that coordinated incident
site management and adequate communication is achieved. This is established
through frequent exchanges of information, in order to obtain the latest status of
operational activities for the given emergency incident. Single or Unified Command and
coordination will be established according to accepted IMS protocols.
The Transportation Divisional Operations Centre (DOC) at the Traffic Management
Centre, 5th Floor, 703 Don Mills Road, will be used for Single or Unified Command
coordination of inter-Divisional resources for the Transportation Services Division.
3.0
Responsibilities
3.1
Primary / Lead Agency / Division
3.1.1
Transportation Services
As the Lead Agency / Division, Transportation Services will coordinate their TTEP
operations and procedures with other Agencies and Divisions and emergency service
providers under a Unified Command structure, in cooperation with the City’s EOC.
Transportation Services may also perform the following functions:
 Activate the use of the Transportation DOC located at the Traffic Management
Centre, 5th Floor, 703 Don Mills Road or Alternate DOC located at 40 Toryork
Drive
 Provide internal / external communication as outlined in the TTEP Position
Checklists
 Provide resources and facilities for the demolition / removal / repair of damaged
roads, bridges and related infrastructure
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
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
3.2
Provide clear traffic access lanes for emergency vehicles on approach to the
emergency site with Toronto Police Service assistance
Provide traffic signage and traffic protection barricades at the emergency site
Provide information on roadways in order to determine the best routes for
moving traffic
Assist in the development of a Traffic Diversion Plan for any long term road
closure
Designate and communicate alternate routes and re-routing traffic, where
required
Implement changes to Traffic Signal Plans, where required
Install temporary traffic control devices, where necessary
Assist with debris management assessment (building debris, roadway debris,
fallen trees, etc). However, Transportation Services staff are not trained in spills
response or the identification of hazardous waste
Request Toronto Police Service to direct traffic during the emergency incident at
pre-determined intersections as per the Critical Signalized Intersection Police
Control Protocol, dated November 25, 2014 (See Appendix 'A')
Debris Management –
With respect to debris management, these are the roles and responsibilities of
Transportation Services and Solid Waste Management Services –
o Phase 1 – Transportation Services will be responsible for the clearance of
the debris within the incident area which poses an immediate threat to public
health and safety and to enable safe movement of vehicular, pedestrian and
cyclist traffic.
o Phase 2 – As the Lead Division of the Debris Management Emergency
Support Function (ESF), Solid Waste Management Services will be
responsible for the removal and disposal of debris which is determined
necessary to ensure the orderly recovery of the community and to eliminate
less immediate threats to public health and safety. Details of the this
Recovery Phase are found in the Debris Management ESF
Supporting Agencies / Divisions
3.2.1 Toronto Paramedic Services
Under the direction of the Site Incident Manager (Incident Commander) or designate,
Emergency Medical Services will be responsible for the following:
 Provide emergency medical response where required
 Coordinate response procedures with the other emergency services
3.2.2 Toronto Fire Services
Under the direction of the Site Incident Manager (Incident Commander) or designate,
Toronto Fire Services will be responsible for the following:
 Provide response to transportation / road related emergencies (i.e. hazardous spills
response)
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
Coordinate response procedures with the other emergency services
3.2.3 Toronto Police Service
Under the direction of the Site Incident Manager (Incident Commander) or designate,
Toronto Police Service will be responsible for the following:
 Provide Officers to direct traffic away from or around specific emergency incident
areas
 Provide security at the emergency incident site (public safety and security
patrolling). Once the geographic public safety issue and any affiliated criminal
investigation has been completed, responsibility for site security will revert back
to the property owner
 Coordinate response procedures with the other emergency services
 Send a Liaison Officer to the Transportation Services DOC at the Traffic
Management Centre, 5th Floor, 703 Don Mills Road
 Provide Police control at critical intersection locations as per the Critical
Signalized Intersection Police Control Protocol,
 In an event where criminal activity is involved, Toronto Police Service will
become the Lead Agency and coordinate emergency plan operations with all
other Agencies and Divisions and emergency service providers under the Unified
Command Structure, in cooperation with the City’s EOC
3.2.4 Engineering and Construction Services
Under the direction of the Site Incident Manager (Incident Commander) or designate,
Engineering and Construction Services will be responsible for the following:
 Secure technical, professional / engineering assistance where required
 Provide contracted resources for the demolition / removal / repair of damaged
roads, bridges and related infrastructure
3.2.5 Toronto Transit Commission
Under the direction of the Site Incident Manager (Incident Commander) or designate,
the Toronto Transit Commission will be responsible for the following:
 May be called upon to assist with mass transportation of persons within and near the
affected emergency incident area(s).
 Notify and coordinate with appropriate transportation agencies (i.e. GO Transit /
Metrolinx, Toronto Coach Terminal (Bus Terminal) at 610 Bay Street)
3.2.6 Solid Waste Management Services
Under the direction of the Incident Manager (Incident Commander) or designate, Solid
Waste Management Services will be responsible for the following with respect to road
right-of-way debris management:
General Activities
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After Transportation has made roads and sidewalks safe by moving debris to the
side, Solid Waste Management Services under the Debris Management
Emergency Support Function (ESF) will lead the collection the debris, processing
and disposal appropriately
SWMS will work in coordination with Transportation Services by being
responsible for debris removal throughout the affected areas
Assist with Debris Assessment which includes building debris, roadway debris,
fallen trees, but excludes spills response and the identification of hazardous
waste
Secure Private Contracted services, as required
Ensure Legislated requirements / standards are met and monitored
Coordinating cross training for employees before re-assignment from their usual
tasks; providing personal protective equipment and training required to meet all
applicable Federal and Provincial Safety legislation's for debris removal related
work (i.e. forestry) and use of equipment
Working with other Supporting Divisions, Parks Forestry & Recreation, Toronto
Water and the Office of Emergency Management
3.2.7 Toronto Water

In situations where pedestrian, cyclist and vehicular traffic are impeded by failing
Toronto Water infrastructure, Toronto Water will provide initial traffic control
measures, however Transportation Services will assist in road closure setup and
traffic diversion erecting appropriate signage ensuring public safety for long-term
road closures
3.2.8 Purchasing and Materials Management Division
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
Where emergency purchases are required, Purchasing Division will assist the
Lead Division of the Debris Management ESF by ensuring all resources required
are secured as efficiently as possible
Assist in the process of securing appropriate vendors and / or service providers
Amendments to existing contracts and / or securing incident specific Sole Source
Contracts
3.2.9 Strategic Communications


Strategic Communications is responsible for communicating critical information
before an impending incident (if applicable), during and after a major disaster or
public emergency on behalf of the Emergency Operations Centre (EOC) and City
officials to 311 Toronto, City staff, Members of Council, community leaders,
residents, businesses and the media
In the event of a major public emergency that requires a Provincial and / or
Federal response, Strategic Communications will coordinate City of Toronto
communications with Provincial and Federal officials as required
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3.2.10
Toronto Building
Under the direction of the Site Incident Manager (Incident Commander) or designate,
Toronto Building will be responsible for the following:

In the event of an emergency incident involving buildings or designated structures, as
referenced in the Ontario Building Code, Toronto Building will inspect, report and
categorize the buildings as safe, needing repair or requiring remedial action or cause
remedial action to be initiated
3.2.11
Parks, Forestry and Recreation
Under the direction of the Site Incident Manager (Incident Commander) or designate,
Parks, Forestry and Recreation will be responsible for the following:

In the event of an emergency incident result in debris associated with downed trees
and branches affecting transportation infrastructure causing disruption to vehicular,
cyclist and pedestrian traffic flow, Parks, Forestry and Recreation would assist with
remedial actions
3.2.12
Office of Emergency Management
The role of the Office of Emergency Management (OEM) is to strengthen the City's
ability to prepare, respond and recover from major emergencies. The OEM is
responsible for coordinating preparedness, mitigation, response and recovery activities
for any major emergency or disaster (manmade or natural) affecting the City of Toronto.
This is achieved through:
 Maintaining the City's Emergency Plan
 Acting as curator of this Traffic Management Emergency Support Function
 Ensuring that this ESF complies with the City's Emergency Plan, and all other
Emergency Support Functions (ESF's), Risk Specific Plans and other relevant City of
Toronto, Provincial and Federal emergency management legislation
 Ensuring Emergency Operations Centre Readiness
 Supporting implementation of the City Incident Management System at both site and
Emergency Operations Centre levels
 Conducting Training
 Developing a multi-year comprehensive exercise program
 Conducting a Hazard Identification and Risk Assessment
 Delivering Public Education and Outreach
 Assisting Transportation Services Division when updating this ESF based on current
City of Toronto emergency plan, emergency management training, exercises and
polices
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3.3
Other External Supporting Agencies
3.3.1 GO Transit (A Division of Metrolinx)


GO Transit may be called upon to assist with mass transportation of persons
within and near the affected emergency incident area(s)
GO Transit will notify and coordinate with CN Rail and CP Rail
3.3.2 Adjacent Road Authorities

Joint response for transportation infrastructure emergencies on or adjacent to
boundary roads (i.e. Peel Region, Durham Region, York Region)
3.3.2 Ministry of Transportation, Ontario

Joint response for transportation infrastructure emergencies on or adjacent to
provincial roads (i.e. 400 Series Highways)
3.3.4 Ministry of the Environment and Climate Change, Ontario

Regarding an emergency incident resulting in debris management , ensure that
all Ministry of the Environment and Climate Change legislation requirements are
met and documented thus eliminating or limiting additional threat to lives, health,
safety and welfare of those negatively impacted
3.3.5 Toronto Hydro


Regarding an emergency incident resulting in power outages, work closely with
Toronto Hydro and other power authorities identifying routes that are impassible
and require access
Ensure Transportation Services works safely, effectively and efficiently with
Toronto Hydro thus eliminating or limiting additional threat to lives, health, safety
and welfare of those negatively impacted
3.3.6 Private Contractors
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
Private contractors will likely play a significant role in and during any disaster as City
resources may soon be overwhelmed with their roles and responsibilities
Memorandum of Understandings should be developed with private contractors
Audit of private contractor's emergency plan to ensure their availability during any
major event
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APPENDIX 'A'
November 25, 2014
CRITICAL SIGNALIZED INTERSECTION POLICE CONTROL PROTOCOL
The following protocol will be followed during Citywide or area wide power outage
caused by an extreme weather event (e.g. ice storm, rain storm) or widespread power
outage caused by hydro system failure (e.g. August 14, 2003 Blackout; June 25, 2013
Downtown Power Outage):
STEP 1: CONFIRM POWER OUTAGE (BY TRANSPORTATION DISPATCH)

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Transportation Dispatch observes power outage from one or both of the following:
o Transportation Dispatch observes multiple traffic control signal outages in
the traffic control system
o Transportation Dispatch receives calls of area wide traffic control signal
outage
Transportation Dispatch also validates power outage information from one of the
following sources:
o View Toronto Hydro Power Outage Map on internet
http://www.torontohydro.com/sites/electricsystem/poweroutages/pages/out
agemap.aspx
o Call from Toronto Police (TPS) of observed power outage
o Reported power outage by 311 Toronto or public or City's electrical
maintenance contractor
o Call Toronto Transit Commission to confirm power outage on specific
routes
o Traffic cameras
o Call Toronto Hydro to confirm power outage at 416-542-8000
o Toronto Hydro’s Twitter account
STEP 2: IDENTIFY CRITICAL SIGNALIZED INTERSECTION LOCATIONS (BY
TRANSPORTATION DISPATCH)


Match signalized intersection locations within power outage area to the list of critical
signalized intersections
Prepare a list of critical signalized intersection impacted by power outage
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STEP 3: NOTIFICATION (BY TRANSPORTATION DISPATCH)
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Transportation Dispatch notifies Toronto Police Operations Centre (T.P.O.C.)
o Email: TPOC@torontopolice.on.ca
o Phone: 416-808-7000
Provide critical signal locations impacted by power outage in the notification
Copy notification to:
o RESCU Supervisor
o RESCU Senior Engineer
o TSOG Senior Engineer
o Manager, ITS OPERATIONS (ITSO)
o Manager, TPIM
o ECG Senior Engineer
o On-call TMC Manager
o Director Traffic Management Centre
STEP 4: POLICE CONTROL AT CRITICAL INTERSECTIONS (BY TPS)
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TPS receives notification containing location of critical intersections impacted by power
outage
TPS where operationally possible, sends Police Officers to the locations
TPS provides police control at the locations for the entire duration of power outage if
possible
TPS confirms police control at affected locations to Transportation Dispatch at 416392-5556
STEP 5: UPDATE CRITICAL INTERSECTIONS LIST (BY ITS Operations)
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ITSO reviews the critical intersection list twice a year - in January and July
If any intersection in the existing list provided with power backup, substitute that
location with another critical location
Traffic Management Centre (TMC) provides updated list to TPS
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Revision History
Revision Name of Contributor
Number
1.0
Jennifer Smysnuik
(OEM)
2.0
Les Kelman, Director
TMC
3.0
For Circulation to
Supporting Divisions /
Agencies – Technical
Services, EMS, Police,
Fire, and TTC.
4.0
For Re-circulation to
Supporting Agency –
Police Service.
Summary Of Changes
Revision Date
Document Creation.
May, 2005
Review by Transportation
Services.
 Signed-Off with no
revisions by Technical
Services, EMS, Fire and
TTC.
2006 – 2007

As per Police Service
request, revised Section
1.3 – Assumptions (1st
Paragraph).
Changed Police Service
Approval from Chief
William Blair to Staff
Superintendent Peter
Sloly.
As per Police Service
suggestions from
December, 2008.
Also, as per updates that
have been made to the
Toronto Transportation
Emergency Plan (TTEP)
Version 1.0 dated
December 15, 2008.
Reviewed and revised
previous December 12,
2008 ESF (former OSF).
December 12,
2008

Changes to section 3.2.3

Name change to Traffic
Management ESF &
updated Format
Council initiated Ice
Storm Response actions
December 31,
2011
January 16, 2015
(Includes 2013 &
2014 edits)

5.0
6.0
7.0
8.0
Steven Kodama,
Rajnath Bissessar and
Wayne Banon for recirculation to all
Divisions / Supporting
Agencies.

Tyler Griffin and Wayne
Banon (OEM), Dino
Eleuteri, Parveen Kalia
(Business Systems Unit)
Supporting Agency /
Division review
Parveen, Kalia, Dino
Eleuteri & Wayne Banon
(Business Systems
Unit), Cindy Harrison
(SWMS) & Boris
Rosolak (OEM)



Traffic Management ESF – March16, 2015
March 27, 2008
January 12, 2010
May 31, 2011