343 3rd Street, Suite 300 Baton Rouge, LA 70801 Elizabeth Walters, LPC , NCC Phone: (225) 933-2373 Fax: (225) 456-2892 Notice of Privacy Practices and HIPAA Compliance Introduction I am required by the Federal Health Insurance Portability and Accountability Act (HIPAA) to issue this official Notice of Privacy Practices. This notice describes how medical information about you is protected, may be used and disclosed, and how you can access this information. Please review it carefully. Who Will Follow This Notice By law I am required to insure that your PHI is kept private. The PHI constitutes information created or noted by me that can be used to identify you. It contains data about your past, present, or future health or condition, the provision of health care services to you, or the payment for such health care. Definitions • PHI (Personal Health Information) refers to information in your health record that could identify you. For example, it may include your name, the fact you are receiving treatment here, and other basic information pertaining to your treatment. • Use of PHI means when I share, apply, utilize, examine, or analyze information within my practice. • Disclosure means that I release, transfer, give, or otherwise reveal PHI to a third party outside my practice. • Authorization is your written permission to disclose PHI to a specific party for a specific treatment reason. • Treatment is when I provide, coordinate, or manage your health care and other services related to your health care. For example, with your written authorization I may exchange information with your medical doctor to assist in the prescription and monitoring of medications or treatments. • I may not use or disclose more of your PHI than is necessary to accomplish the purpose for which the use or disclosure is made; however, I am always legally required to follow the privacy practices described in this Notice. • I maintain the right to change the terms of this Notice and my privacy policies at any time, applicable to PHI already on file. All such changes will be communicated to all current clients. A copy of the new Notice will be available on the website and at my office. Clients may always request a current copy of this notice. Page 1 of 6 343 3rd Street, Suite 300 Baton Rouge, LA 70801 Elizabeth Walters, LPC , NCC Phone: (225) 933-2373 Fax: (225) 456-2892 Acceptable Use and Disclosure Uses and Disclosures that do not require prior written consent: Payment: Your PHI may be used in obtaining payment for services rendered to you. This may be providing you with documentation of your care so that you may obtain reimbursement from your insurer. I may also provide your PHI to business associates, such as billing companies, claims and payment processing companies, and others that process health care claims or payments for my office. I may disclose PHI to your employer if the employer is paying for your treatment either directly or through the employer’s insurer. Treatment: I may disclose your PHI to physicians, psychiatrists, psychologists, and other licensed health care providers who provide you with health care services or are otherwise involved in your care. Example: If a psychiatrist is treating you, I may disclose your PHI to her/him in order to coordinate your care. I may disclose your PHI to persons you identify as being actively involved in your mental, emotional, physical, or spiritual care, including but not limited to: relatives, friends, clergy, and patient advocates/representatives. Health Care Operations: I may disclose your PHI to correctly operate of my practice. I might use your PHI in the evaluation of the quality of health care services that you have received or to evaluate my own performance. I may also provide your PHI to my attorneys, accountants, consultants, and others to ensure that I am in compliance with applicable laws and rules and codes of ethics. Other disclosures/emergencies: Your consent isn't required if you need emergency treatment provided that I attempt to obtain your consent after treatment is rendered. In the event that I try to obtain your consent but you are unable to communicate with me (for example, if you are unconscious or in severe pain) but I believe that you would consent to such treatment if you could, I may disclose your PHI. In most situations, I can only release information about your treatment to others if you sign a written authorization. With some exceptions, I may not use or disclose more of your PHI than is necessary to accomplish the purpose for which the use or disclosure is made; however, I am always legally required to follow the privacy practices described in this Notice. This Authorization will remain in effect until and unless you revoke your authorization in writing. You may revoke your authorization at any time, in writing, except to the extent that I have already taken action in reliance on it. However, there are some disclosures that do not require your Authorization. I may use or disclose PHI without your consent in the following circumstances: Page 2 of 6 343 3rd Street, Suite 300 Baton Rouge, LA 70801 Elizabeth Walters, LPC , NCC Phone: (225) 933-2373 Fax: (225) 456-2892 I am permitted to contact you, without your prior authorization, to provide appointment reminders or information about alternative or other health-related benefits and services that may be of interest to you. Child Abuse: If disclosure is mandated by Louisiana law. If I have reasonable cause to suspect or believe a child may be abused or neglected, I must report this to the appropriate authorities (L.S.A-R.S. 14:403; LA. CHILDREN’S CODE ARTS. 601-616). Threat of harm to others: If disclosure is compelled or permitted by the fact that you inform me of a serious/imminent threat of physical harm by you against a reasonably identifiable victim or victims. I am mandated by Louisiana law to disclose PHI “when a communication reveals the intended commission of a crime or harmful act and such disclosure is determined to be necessary by the social worker to protect any individual or person from a clear, imminent risk of serious mental or physical harm or injury, or to forestall a serious threat to the public safety” (La. R.S. 37:2718 (3). Risk of harm to yourself: If I believe that you present an imminent, serious risk of injury or death to yourself, I may make disclosures I consider necessary to protect you from harm. Elder Abuse: If disclosure is mandated by Louisiana law. If I have reason to believe that an individual such as an elderly or disabled person protected by state law has been abused, neglected, or financially exploited, I must report this to the appropriate authorities (R.S. 14:403.2, 15:1501 et.seq.). When disclosure is required by federal, state, or local law; judicial, board, or administrative proceedings; or law enforcement if disclosure is required by a search warrant/affidavit lawfully issued to a governmental law enforcement agency. Example: I may make a disclosure to the appropriate officials when a law requires me to report information to government agencies, law enforcement personnel and/or in an administrative proceeding. To avoid harm: I may provide PHI to law enforcement personnel or persons able to prevent or mitigate a serious threat to the health or safety of a person or the public. If disclosure is compelled or permitted by the fact that you are in such mental or emotional condition as to be dangerous to yourself or the person or property of others, and if I determine that disclosure is necessary to prevent the threatened danger. For public health activities: Example: In the event of your death, if a disclosure is permitted or compelled, I may need to provide PHI to the parish coroner. Page 3 of 6 343 3rd Street, Suite 300 Baton Rouge, LA 70801 Elizabeth Walters, LPC , NCC Phone: (225) 933-2373 Fax: (225) 456-2892 For health oversight activities: I may disclose your PHI to a health oversight agency for oversight activities authorized by law, including licensure or disciplinary actions. If a client files a complaint or lawsuit against me, I may disclose relevant information regarding that client in order to defend myself. Legal or Judicial Proceedings: If you are involved in a court proceeding and a request is made for information by any party about your treatment and the records thereof, such information is privileged under state law, and is not to be released without a court order. Information about all other psychological services (e.g. psychological evaluation) is also privileged and cannot be released without your authorization or a court order. The privilege does not apply when you are being evaluated for a third party or where the evaluation is court ordered. You must be informed in advance if this is the case. For research purposes: In certain circumstances, I may provide PHI in order to conduct medical research. Crimes on the premises or observed by the provider: Crimes that are observed by the provider or the provider’s staff, crimes that are directed toward the provider or the provider’s staff or crimes that occur on the premises will be reported to law enforcement. Involuntary clients: Information regarding clients who are being treated involuntarily pursuant to law, will be shared with other treatment providers, legal entities, third party payers and others as necessary to provide the care and management coordination needed. If disclosure is otherwise specifically required by law. Special Authorizations Certain categories of information have extra protections by law, and thus require special written authorizations for disclosures. Psychotherapy Notes: I will obtain a special authorization before releasing your Psychotherapy Notes. "Psychotherapy Notes" are notes I have made about our conversation during a private, group, joint, or family counseling session, which I have kept separate from the rest of your record. These notes are given a greater degree of protection than PHI. HIV Information: Special legal protections apply to HIV/AIDS related information. I will obtain a special written authorization from you before releasing information related to HIV/AIDS. Alcohol and Drug Use Information: Special legal protections apply to information related to alcohol and drug use and treatment. I will obtain a special written authorization from you Page 4 of 6 343 3rd Street, Suite 300 Baton Rouge, LA 70801 Elizabeth Walters, LPC , NCC Phone: (225) 933-2373 Fax: (225) 456-2892 before releasing information related to alcohol and/or drug use/treatment. You may revoke all such authorizations (of PHI, Psychotherapy Notes, HIV information, and/or Alcohol and Drug Use Information) at any time, provided each revocation is in writing, signed by you, and signed by a witness. You may not revoke an authorization to the extent that (1) I have already acted in reliance on that authorization; or (2) if the authorization was obtained as a condition of obtaining insurance coverage, law provides the insurer the right to contest the claim under the policy. Client rights Right to Request Restrictions: You have the right to request restrictions on certain uses/disclosures of PHI. However, I am not required to agree to the request. Right to Receive Confidential Communications by Alternative Means: You have the right to request and receive confidential communications by alternative means and locations. (For example, you may not want a family member to know that you are seeing me. On your request, I will send correspondence to another address.) Right to Inspect and Copy: In general, you have the right to see your PHI that is in my possession, or to obtain copies of information suitable to be released; however, you must request it in writing. You will receive a response from me within 30 days of my receiving your written request. It is my policy to not release an entire record, even with your consent. Instead, I may summarize the content related to the request. You will be granted reasonable access to your record, but not my psychotherapy notes. It is my policy that clients review their PHI in my presence so that I may respond to questions and clarify the content. Under certain circumstances, I may feel I must deny your request, but if I do, I will provide, in writing, the reasons for the denial. I will also explain your right to have my denial reviewed. Reasons for denial include: Risk that the content would damage you because of the frank documentation of mental health diagnoses and the nature of your issues, if the release of information would pose a threat to me or my practice, or if the release of information would put others who are in therapy with you at risk of having their confidentiality violated. Copies of your record are provided at a charge of $1.00 per page released and postage, if mailed. Accordingly, I may see fit to provide you with a summary or explanation of the PHI, but only if you agree to it, as well as to the cost, in advance. Right to Amend: If you believe that there is some error in your PHI or that important information has been omitted, it is your right to request that I correct the existing information or add the missing information. Your request and the reason for the request must be made in writing. I may deny your request if I find that: the PHI is (a) correct and complete, (b) forbidden to be disclosed, (c) not part of my records, or (d) written by someone other than me. Page 5 of 6 343 3rd Street, Suite 300 Baton Rouge, LA 70801 Elizabeth Walters, LPC , NCC Phone: (225) 933-2373 Fax: (225) 456-2892 Accounting: You generally have the right to receive an accounting of all disclosures of PHI. I can discuss with you the details of the accounting process. Complaints If you believe your privacy rights have been violated, you may send a written complaint to the Secretary of the Department of Health and Human Services at 200 Independence Avenue S.W., Washington, D.C. 20201. All complaints must be submitted in writing. You will not be penalized or discriminated against for filing a complaint. If you have any questions about this Notice, please contact me: Elizabeth Walters, LPC, 343 3rd Street, Suite 300, Baton Rouge, LA 70801. Page 6 of 6