E S R A ENGINEERS SUSTAINING RELIGIOUS ASSETS FACILITY MANAGEMENT & CONSULTING Top Issues in Church Facility Maintenance & Management ESRA is a church facility maintenance service provider founded by Rob Rogers, a 29-year veteran of maintaining large commercial and government facilities. Based on his experience working with churches to practice better stewardship of their facilities, Rogers has compiled the following list of most neglected facility maintenance and management by churches: 1. Scheduled maintenance on HVAC Systems. Key Indicators: Low to no cooling; Runs excessively; Freezing up due to dirty coils What you should do: Call ESRA to provide a Preventive Maintenance program for your Church 2. Energy Management such as programmable thermostats, lighting control & usage, energy efficient windows, insulation, air leaks and water conservation. Key Indicators: Cold Spots; Systems on when building is unoccupied; Faucets leak; High Utility Bills; South facing rooms are hotter than others What you should do: Call ESRA to accomplish an Energy Assessment and determine energy efficient upgrades 3. Roof repair and maintenance. Key Indicators: Shingles that are warped, missing or torn; Ceiling spots or leaks What you should do: Call ESRA to inspect and provide an estimate for your roof repairs 4. Budgeting and forecasting for building systems replacements and repairs. Key Indicators: Having an immediate repair/replacement need but not having the funds immediately available to accomplish the work What you should do: Incorporate system replacements into a Capital Improvement Plan that covers the next 4 to 5 years. ESRA can develop such a plan and accomplish annual updates to manage projects, costs, and updates. 5. Tracking work accomplished or scheduled and associated warranties. [ ESRA · 2206 CABIN COURT, GREENSBORO, NC 27406 · 336.210.0201 ROB.ROGERS@ESRAFACILITIES.COM · WWW.ESRAFACILITIES.COM ] ESRA is a facility maintenance service provider that helps churches practice better stewardship over their most expensive asset – their facilities. Using a roving technician methodology, ESRA offers a better service at a lower cost. FACILITY MANAGEMENT & CONSULTING Key Indicators: Not knowing when the job will begin or finish. What impact will the job have on our services? Not knowing if the warranty covers the break we just experienced What you should do: Have ESRA manage your work and warranties. We can track all work and warranties in our Computerized Maintenance Management System (CMMS), which as has a customer interface. 6. Annual inspections required by state or local codes and associated documentation. Key Indicators: Inspection expire without owner awareness; Owner pays fines due to lack of inspections What you should do: Have ESRA manage and track third party inspections in our CMMS 7. Dealing with small maintenance issues before they become larger ones. Key Indicators: Small repairs develop into more expensive replacements and/or work What you should do: Don’t kick the maintenance “can” down the road and be penny-wise but pound-foolish. 8. Emergency evacuation/escape and Fire Suppression systems maintenance and operation. Key Indicators: Inadequate coverage; Cumbersome/cluttered escape routes What you should do: Have ESRA inspect/test systems as required by manufacturers and assist owners in accomplishing regular drills 9. Handicapped accessibility, such as parking and movement through the facility. Key Indicators: Disabled members/guests needing assistance to overcome obstacles when entering and/or utilizing the facility (i.e., doors, entrances, parking areas, restrooms, etc.) What you should do: While churches do not have to comply with Americans for Disabilities Act (ADA) guidelines it shows consideration for the disabled to comply than not. Why should it be easier for a disabled person to disembark and enter a state liquor store than enter and utilize a church? Contact ESRA to implement ADA compliant improvements at your facility. For assistance with any of these issues, contact Rob Rogers at ESRA for a free consultation [ ESRA · 2206 CABIN COURT, GREENSBORO, NC 27406 · 336.210.0201 ROB.ROGERS@ESRAFACILITIES.COM · WWW.ESRAFACILITIES.COM ]