Final Exam: 10/10
Question 1
Outstanding leaders typically develop and display the following behaviors: Select the best answer.
Your Answer
Score
Explanation
Emphasizing what must be done in order to comply with organizational
requirements.
Building or rebuilding resonant relationships.
Correct 1.00
Relying on delegation, command, and control.
Arousing context, meaning, and accountability.
1.00 /
Total
1.00
Question 2
Activation of the SNS triggers which of the following? Select the best answer.
Your Answer
Score Explanation
Increase of oxytocin in the blood stream.
Decrease in pulse rate and blood pressure.
Secretion of epinephrine and norepinephrine (adrenaline/noradrenaline),
sending blood to large muscle groups needed for survival (epinephrine to the arms,
Correct 1.00
norepinephrine to the legs)
Slows and deepens breathing.
Total
1.00 /
1.00
Question 3
True or false. Increased development and use of emotional, social and cognitive intelligence competencies
enhances effectiveness of professionals, managers, and leaders in wide-ranging occupations and countries –
and these competencies can be significantly developed in adults.
Your Answer
True
Score
Explanation
Correct 1.00
False
Total
1.00 / 1.00
Question 4
True or false. Because negative emotions are stronger than positive, in order to sustain learning and change you
have to spend 3-6 times in the PEA for each time spent in the NEA.
Your Answer
True
Score
Explanation
Correct 1.00
False
Total
1.00 / 1.00
Question 5
True or false. Sustained, desired change occurs primarily through emergence of the 5 ICT Discoveries. This is a
discontinuous, non-liner process – i.e., a dynamic cycle of change.
Your Answer
True
Score
Explanation
Correct 1.00
False
Total
1.00 / 1.00
Question 6
Coaching for compliance involves helping people to figure out what they must do to fix themselves and/or fit into
others’ expectations and requirements. How does this affect people changing? Select the best answer.
Your Answer
Negatively by isolating a person.
Positively by giving people a chance to please others.
Positively increasing pressure to achieve your goals.
Score
Explanation
Negatively by arousing the NEA
Correct 1.00
Total
1.00 / 1.00
Question 7
True or false. Four experiences activate renewal and help you produce or enhance resonant relationships:
mindfulness (meditation, yoga, tai chi, praying to a loving God, consistent/moderate physical exercise);
compassion (loving relationships, having pets you can pet, volunteering and helping those less fortunate, helping
family members –especially elderly or disabled); hope (thinking/talking with others about a future dream, being
hopeful about the future); and playfulness (laughing with others).
Your Answer
True
Score
Explanation
Correct 1.00
False
Total
1.00 / 1.00
Question 8
True or false. You need the Negative Emotional Attractor (NEA) to survive, and the Positive Emotional Attractor
(PEA) to thrive. Staying in touch with your personal vision, Ideal Self, and dreams – and reflecting on them from
time to time – helps you to stay longer in the PEA and be more open to new ideas, relationships, possibilities,
learning, and change.
Your Answer
True
Score
Explanation
Correct 1.00
False
Total
1.00 / 1.00
Question 9
True or false? Intentional Change Theory (ICT) proposes that sustained, desired change occurs at any level of
human and social organization through the same intentional change process. The levels are as follows: individual;
dyad or couple (including boss-subordinate relationships); team, group, or family; organization; community;
country/culture; and global.
Your Answer
True
False
Score
Correct 1.00
Explanation
Total
1.00 / 1.00
Question 10
The Negative Emotional Attractor arouses the _________nervous system; this prepares the person for protecting
himself or herself against problems or threat and supports adaptive response. Select the best answer.
Your Answer
Sympathetic Nervous System -SNS
Skeletal system
Respiratory system
Gastro-intestinal system
Score Explanation
Correct 1.00