[RCA brochure]
[front cover]
Retailers’ Credit Association of Grass Valley (RCA)
Retailers’ Credit Association of Grass Valley, Inc. (RCA) is a full-service collection agency based in Nevada
County since 1927. We pursue your uncollectable bills so that you can focus on your business.
Let RCA worry about collecting your money.
[page one]
You Don’t Pay Us Until We Collect
Navigating the legal issues and paperwork of bad debt collection can be confusing, and hunting down
debtors is very time consuming. RCA saves you time and money without any financial risk -- you don’t
pay us until we collect your money.
Collection Services
RCA offers a complete suite of collection services that add up to an excellent recovery rate:
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Expertise in current HIPAA laws and a variety of collection methods, including the ability to
attach property, levy banks, and garnish wages
State-of-the-art collection software that networks with over 2,500 ACA agencies throughout the
USA, Canada, Europe and the Pacific Rim
Secure online access to your accounts so you can check the status at any time, in addition to
personal service at our convenient local office
In-house legal services for Small Claim and Civil judgments collections
Personalized training to help you avoid future accounts receivables collections issues
[page two]
Premium Service
For clients with:
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A small number of delinquent customers
The desire to control their own accounts for collection
The need to file suit without upfront cost
RCA’s Premium service includes:
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A monthly check with full transparency of each collection payment that RCA received the prior
month
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A local experienced professional staff fully trained (including HIPAA laws) to keep you safe from
legal action
Legal department experienced in utilizing the numerous methods allowed by the courts to
enforce judgments, including the ability to attach property, levy banks, garnish wages or
perform an Order of Exam
Convenient accessible location for clients and debtors
24/7 On-line secure access to assigned accounts via ClientAccessWeb
State of the art collection software that allows for skip tracing/asset searches, credit reporting
and processing of lawsuits
Notary services (1 free per year)
[page three]
5-Star Service
For clients with:
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A large volume of collections
The need to get their cash flow back on track
Signed trade agreements for their services/product
An interest in following an A/R aging plan
The desire to place accounts as soon as they are deemed delinquent
The need to file suit without upfront cost
RCA’s 5-Star Service includes everything that our Premium service level provides, plus:
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One-on-one problem solving
A personal collection representative assigned to assist with trade agreements, A/R, and cash
flow
A site visit and collection checklist which includes:
o Proper signage for return checks
o Language for interest and fees
Notary services (5 free per year)
The ability to assign small and civil judgments without a placement fee
Training to learn how to avoid A/R pitfalls and help your bottom line
Additional optional features (some fees may apply):
o Credit report for your prospective clients or businesses
o Credit report for judgment plaintiff
[back page (four)]
Court Judgments
For clients with:
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A judgment from Small Claims or Civil Court
RCA’s Court Judgment service includes:
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A monthly check with full transparency of each collection payment RCA received the prior
month
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A local experienced professional staff fully trained in the laws available to enforce and collect on
a court judgment
Legal department experienced in utilizing the numerous methods allowed by the courts to
enforce judgments, including the ability to attach property, levy banks, garnish wages or
perform an Order of Exam
Convenient accessible location for clients and debtors
Free notary service for each assignment made to our office (available in office only)
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[back cover]
RCA: Providing Profitable Collection Action with Integrity
Retailers’ Credit Association of Grass Valley, Inc. (RCA) was established in 1927. We are members of the
American Collector’s Association, California Association of Collectors and the Grass Valley and Nevada
City Chambers of Commerce. We are fully insured, and in compliance with the Federal Fair Debt
Collection Practices Act and the California Robbins-Rosenthal Act.
RCA’s commitment to our customers:
Enhance the Economic Vitality of Our Clients
By Providing Profitable Collection Action
With Integrity
Our focus is on keeping you out of litigation and collecting all of the money owed to you, not just cents
on the dollar.
Let RCA worry about collecting your money -- contact us at xxx@rcagrassvalley.com or (530) 478-6444
for a quote.