Our Commitment to a Safe &
Secure Environment
Our Commitment to a Safe & Secure Environment
Presented by Safety Management Services
UMHS: www.med.umich.edu/i/sms
Campus & Medical School: http://www.umich.edu/%7Eoseh/
Learning Objectives
•
Understand the roles and responsibilities of the supervisor and employee in maintaining
workplace safety.

Describe how to respond to workplace safety concerns and injuries.

Know how to access supervisor resources, including services provided by Safety
Management Services.
Why Care About Safety?
Compliance
1. Legal - OSH Act of 1970 (MIOSHA in Michigan)
Leadership
2. Financial - injuries are expensive
3. Ethical - it’s the right thing to do
1. Legal: OSH Act of 1970 General Duty Clause Sec. 5. Duties
(a) Each employer (1) shall furnish to each of his employees employment and a place of
employment which are free from recognized hazards that are causing or are
likely to cause death or serious physical harm to his employees;
(2) shall comply with occupational safety and health standards promulgated
under this Act.
(b) Each employee shall comply with occupational safety and health standards and all
rules, regulations, and orders issued pursuant to this Act which are applicable to his own
actions and conduct.
 Employers are legally bound to “ensure that all employees understand the hazards
to which they are exposed and how to prevent harm to themselves and others from
exposures to these hazards?
 MIOSHA can impose fines and has even arrested and jailed offenders
 Compliance is not optional – employer must enforce
Updated January, 2013
©2004 UM-HRD, UMHS
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Our Commitment to a Safe &
Secure Environment
2. Financial
- Lost and restricted work days due to injury
- Treatment costs
- Management time in obtaining & training replacement workers
- Inexperienced employees
- Lower productivity = increased costs
3. Ethical
- People shouldn’t get hurt working here
- Take care of each other
- Take care of ourselves
Measuring Safety
UMHHC tracks the rate of lost time injuries per 100 employees
DART – Days Away, Restricted or Transferred (http://med.umich.edu/i/sefety/dart.htm)
6.00
5.00
DART
4.00
3.00
2.00
1.00
0.00
Fiscal Year
Goal: 1.3 by 2015
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©2004 UM-HRD, UMHS
Our Commitment to a Safe &
Secure Environment
From the Case Files of SMS
You are the supervisor overseeing office employees who are responsible for product ordering,
inventory management and accounting.
Six months ago, the office area was downsized. Candace and Ken now share an office.
Robert is alone in a small office next door to them.
And it begins…
Kens clutter is overwhelming the space. Candace receives constant visitors and phone calls
throughout the day. Ken can’t concentrate on his work and has been unable to keep up with
his reports. Candace tells Robert items are falling off Ken’s shelves and she’s afraid she might
be hit. Ken complains to you about the noise.
What are the issues here?
How could this situation have been prevented?
Supervisor Tools:
Workplace Assessment
Lean
Workplace Assessment
Physical Space
 Fire egress
 Clutter – tripping hazards, things falling over or down
 Material and waste storage
Ventilation
 Chemicals
 Comfort
Emergency equipment accessible
 Emergency eyewashes or showers
 Fire extinguishers
 Evacuation equipment
Updated January, 2013
©2004 UM-HRD, UMHS
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Our Commitment to a Safe &
Secure Environment
Lean 5S Process
Sort
Sustain
Standardize
Straighten
Sweep
More issues…
Summer arrives and the air conditioning is on. Candace is always cold. You provide her with a
workstation warmer but it does not give off enough heat, so she brings in her own space heater. The
heater makes the room too hot for Ken. He sweats profusely. His ineffective deodorant is evident. The
hot room makes the air very dry, aggravating his allergies. Candace brings in a jar of potpourri to
counteract the odor.
What are the issues here?
How could this situation have been prevented?
Supervisor Tools:
UMHHC Policies
Fire Prevention and Response Policy
Fragrance Policy
Maintenance
HVAC work order
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©2004 UM-HRD, UMHS
Our Commitment to a Safe &
Secure Environment
More issues…
A person from Safety Management Services comes to your office regarding a chemical exposure
complaint. You and she investigate and discover that Robert is in his office using a flammable spray
adhesive to make his weekly inventory poster. The Safety person asks you for the MSDS for the
adhesive. You vaguely remember hearing the term.
What are the issues here?
How could this situation have been prevented?
Supervisor Tools:
UMHHC Policies
- Fire Prevention and Response
- Hazardous Materials Management
o Chemical inventory
o MSDS (SDS)
- Respiratory protection
Training
And then it gets worse…
One afternoon when Candace and Ken are in a meeting, you ask Robert to get a folder from Ken’s desk.
Robert spots the binder on the shelf above Ken’s desk. He reaches for it and as he pulls it off the shelf,
five large heavy binders begin to fall. One lands on his wrist leaving a large and painful red bump. The
next day, Robert calls in to tell you about his wrist and he’s going to his doctor. Turns out his wrist is
fractured.
What are the issues here?
How could this situation have been prevented?
Resources:
Accident Investigation and Reporting Policy
- Response to Injury
- Medical Care
- Reporting
- Investigation
- Accident Log
Updated January, 2013
©2004 UM-HRD, UMHS
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Our Commitment to a Safe &
Secure Environment
Initial Response to an Injury
 Employee must report injury to the supervisor
 Get medical help
 Submit accident report (employee completes at OHS)
 ED or other treatment visit – report to OHS as soon as possible
 Investigate the accident – Go See, Gemba Lean concept
 Identify corrective actions
 Follow-up
Serious Injury, Illness or Death
 Hospitalization of 3 or more employees
 Amputation
 Death on premises – even if not work related (heart attack, stroke, etc.)
o Notify Security first
Roles and Responsibilities of Supervisor or Manager
•
You are responsible for the safety of your employees
•
Know the hazards in your area
•
Know the correct way to do things and ensure your employees are doing things
correctly
•
Ensure new employees are doing things correctly
•
Correct unsafe behavior immediately
•
Ensure your employees have good written procedures
•
Ensure employees have proper protective gear and know how to use it properly
•
Investigate near misses and accidents
•
Encourage questions, be open to suggestions
Roles and Responsibilities of the Employee
•
Comply with safety requirements
•
Bring issues to management’s attention
•
Think ahead
•
Participate constructively
•
Report injuries and near misses to your supervisor immediately
Safety Management Services
 Advise UMHHC leadership on safety and environmental management issues
 Interpret safety requirements and determine their applicability to the institution
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©2004 UM-HRD, UMHS
Our Commitment to a Safe &
Secure Environment

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Manage the Environment of care
Help managers help employees do their jobs safely
We are the safety department for the hospitals and health centers both on and off the
main campus
We cover all UMHHC buildings and UMHHC employees
Campus Safety Department (OSEH) covers
o The Medical School
o Campus researchers
o Campus maintenance and facilities personnel
Dealing with Regulators
 Safety Management Services is the liaison between UMHHC and safety and
environmental regulatory agencies
 Let us know if an employee calls or threatens to call
 Call us immediately if a safety or environmental agency contacts you or arrives on-site
asking for you
o MIOSHA, MIDEQ, MDCH, BFS
o EPA, DOT, FAA
 Call 734-764-4427 or page 8669 (Bruce Cadwallender)
Safety through Leadership
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Lead by example
Visible personal involvement
What’s important to you will be important to your staff
Contact Information
Hospitals and Health Centers
Safety Management Services
North Ingalls, NI-5B04 box 0470
Phone: 764-4427
www.med.umich.edu/i/sms
UMHHC Safety Academy - http://www.med.umich.edu/i/sms/SafetyAcademy/Registration.htm
Campus and Medical School
Occupational Safety & Environmental Health (OSEH)
1239 Kipke Drive
Phone: 647-1143
http://www.umich.edu/%7Eoseh/
Updated January, 2013
©2004 UM-HRD, UMHS
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