The Social Enterprise Development and Investment Funds: Progress report June 2013 Contents Executive Summary 1 1. Introduction 8 1.1 Background 1.2 About this Report 1.3 Context 1.4 SEDIF Objectives 1.5 SEDIF Program Logic 1.6 SEDIF Fund Managers 2. Supply 2.1 At a Glance 2.2 Establishment of SEDIF 2.3 The Catalytic Effect of SEDIF 2.4 Investor Profiles 2.5 The Year Ahead 3. Demand 3.1 At a Glance 3.2 General Enquiries 3.3 The Investment Pipeline 3.4 The Social Enterprise Life Cycle 3.5 Demand Characteristics 3.6 Pipeline Development 3.7 Investment Readiness 3.8 Capacity Building Support 3.9 Post-investment Support 3.10 Challenges for Developing the Capability of Social Enterprises 3.11 The Year Ahead 4. Investments and Impact 4.1 At a Glance 4.2 SEDIF Investments 4.3 Broad Comparison to the Experience of Small Business 4.4 A Place in the Market 4.5 Social Impact Areas 4.6 Investment Impact 4.7 Impact Measurement 4.8 The Year Ahead 8 8 10 11 12 13 16 17 17 17 18 20 22 22 22 23 25 26 29 32 33 34 34 35 37 37 37 39 39 40 41 42 45 5. Funds Management 5.1 Funds Management 46 46 6. Lessons from the Market 48 6.1 At a Glance 6.2 Supply 6.3 Demand 6.4 Intermediation 6.5 Market Development Takes Time 6.6 Direct Market Impacts 6.7 Secondary Effects 6.8 Future Initiatives 48 48 49 49 50 50 50 51 7. Conclusion 54 8. Appendices 55 Appendix A: Program Logic Appendix B: SEDIF Development and Selection Process Overview Appendix C: Foresters Fund Structure Appendix D: SEFA Fund Structure Appendix E: SVA Fund Structure Appendix F: Investment Register 56 57 58 59 60 61 Executive Summary Introduction The Social Enterprise Development and Investment Funds (SEDIF) initiative was launched in 2010, it established the first impact investment funds of their kind in Australia. The SEDIF initiative was designed with two key purposes: To improve access to finance and support for social enterprises to help them grow their business, and by doing so, increase their impact in Australian communities. To catalyse the development of the broader impact investment market in Australia – that is, the market for investments made with the express intention of delivering positive social, cultural and/or environmental outcomes and some measure of financial return. As a result of SEDIF, three funds have entered the Australian market. The first two were announced in August 2011 – Foresters Community Finance (Foresters) and Social Enterprise Finance Australia (SEFA).The third, Social Ventures Australia (SVA), was announced in June 2012. The Australian Government provided $20 million in grant funding to seed the establishment of the funds. This was more than matched by private capital arranged by the fund managers to create a total investment pool of $40.6 million. The funds have all commenced making finance available to social enterprises. Early evidence suggests they are also contributing to building the market, thereby meeting SEDIF’s key objectives (the full range of short and longer-term objectives is detailed in Section 1.4). From a policy perspective, SEDIF was an opportunity for the Australian Government to take a leadership role in accelerating development of the impact investment field in Australia. This aligns with the approach often taken in relation to other industry and innovation policy initiatives to catalyse investment activity. A ‘program logic’ diagram (Appendix A) was developed to reflect the policy intent of SEDIF and the hypothesis being tested. The logic diagram tracks progress from SEDIF’s initial conception through its implementation, to assessment of the impact in communities. This provides a consistent reference point for periodic progress reviews. Figure 1 provides a snapshot of progress in the first 18 months. Although it’s still early days, SEDIF has already been recognised for its innovative approach to impact investment. The picture this first progress report paints is positive overall. SEDIF’s primary short-term objectives are being met and a number of spill-over effects have been noted that would not have occurred without this initiative. The potential demonstrated so far will need to be tested over time, but there are positive signs that align with international experience. Although it’s still early days, SEDIF has already been recognised for its innovative approach to impact investment. The 2010-11 Australian Public Service Commission State of the Service report said implementation of SEDIF had contributed to innovation within the Australian Public Service and noted the central role of innovative approaches like SEDIF in improving national productivity. The Senate Economics References Committee reinforced the policy rationale in developing SEDIF initiative, noting that it ‘provides a positive example of strategically directing funds to deter dependence on governments and encourage sustainability in the sector’.1 1 Senate Economics References Committee, Investing for good: The development of a capital market for the notfor-profit sector in Australia, Committee Hansard, 2011, p. 191 <Parlinfo parlinfo.aph.gov.au> 2 Figure 1: SEDIF program logic – progress at 18 months 3 What the Funds have Achieved SEDIF’s fund managers secured leveraged investment from a range of sources to more than double the $20 million Australian Government grant. As a result $40.6 million in new investment capital is available to social enterprises. The range of impact investors secured by the fund managers demonstrates the catalytic effect of the Australian Government’s SEDIF funding. In the first year, the fund managers went through a number of steps to establish the funds to a point where they could start operations (referred to as the establishment phase). This included setting up internal processes for managing applications, governance and credit assessment practices. Once that stage was complete, the fund managers ‘opened for business’ and began offering financial products and engaging actively with social enterprises. They are new funds in an emerging field and their approach to market development is necessarily being refined based on their early experience. As new funds in an emerging field, the SEDIF fund managers have achieved significant reach. The quality of the initiative is being recognised internationally. Early fund activity has occurred within an acceptable tolerance range from initial projections, notwithstanding changes in the market conditions. The practical experience of the first year is informing ongoing operations. There has been strong interest in SEDIF, with almost 600 enquiries from social enterprises. While not a principal focus of the first year of operations, the fund managers have been actively engaging the investor community to attract new capital into the funds. This early engagement has led to a significant and increasing interest in SEDIF and impact investment more broadly. There has been strong interest in SEDIF, with almost 600 enquiries from social enterprises. The overwhelming majority have come from major cities in the eastern states. These initial enquiries have resulted in more than 125 social enterprises engaging further with the fund managers, with 50 of these progressing more fully through the loan application phase. The interest from social enterprises represents a wide range of industry sub-sectors. The highest proportion of interest has come from the following sectors: community and social services (19 per cent), arts, culture and recreation (16 per cent), housing and development (14 per cent), and education and training (10 per cent). The experience has been consistent with comparable international experience in social enterprise finance. SEDIF targets finance for growth and development. Many early expressions of interest came from social enterprises that had not reached the level of maturity appropriate for this finance. That is, a significant proportion of enquiries came from start-ups without an appropriate track record that would enable an investment to be made. More established enterprises have been slower to engage with the fund managers for a range of reasons. The fund managers have undertaken significant outreach activities. This is intended to develop an investment pipeline that better aligns the enterprises seeking capital with the types of capital available. This includes engaging with more established enterprises that may not yet identify with the language of ‘social enterprise’ despite meeting the criteria. This engagement with social enterprises requires building understanding and appetite for the role that different sources of capital can play in developing an organisation. Through this process, the fund managers have begun to address some of the broader challenges for establishing an investment pipeline. This includes tackling cultural perceptions of debt finance to assist enterprises to make sound decisions about where it can be a strategic tool for growth and longterm sustainability. This outreach work is broadening the fund managers’ footprint within Australian communities. While SEDIF was targeted at laterstage growth and development financing, some of the initial expressions of demand were from social enterprises seeking early-stage seed or grant capital. 4 Indigenous Business Australia’s announcement that it will fund an Indigenous Social Enterprise Capital Fund to help Indigenous social enterprises access SEDIF financing is a welcome development. Other governments (Western Australia, New South Wales and Victoria) also recognise this need for action and have contributed to development of the investment pipeline in various ways. At 31 December 2012, ten SEDIF investments totalling $4.69 million have been approved. The investments include a mix of larger secured property loans, smaller unsecured business development loans and one equity-like investment. The interest rates charged on loans varies from seven to eight per cent for secured loans and 10 to 12 per cent for unsecured loans. The terms of the loans range from four to seven years and 10 to 15 years for larger mortgage-secured loans. The immediate impact of the ten approved investments includes: the creation of 42 jobs; the purchase by two social enterprises of all or part of the premises they were previously leasing; the purchase by two social enterprises of new premises to expand their operations; the launch by four social enterprises of new programs aimed at creating social change and generating revenue; the provision by two social enterprises of improved health services to disadvantaged individuals; and the necessary finance for three social enterprises to scale up their operations. The long-term impact will be measured progressively as the investments mature. Each fund manager has made significant progress in developing impact measurement frameworks that can be benchmarked internationally. The impact reports are made public by the fund managers. The Market Perspective The SEDIF funds are an impact investment model. That is, they are investment vehicles intentionally designed to achieve positive social and financial return. The impact investment field has a market context, which can be considered through a framework of three connected domains: supply, demand and intermediation. ‘Demand’ refers to organisations seeking investment capital and who deliver a social impact, ‘supply’ refers to investors who supply the capital and are seeking a measure of both social and financial return, and ‘intermediation’ refers to organisations that facilitate transactions and access to finance deals between investors and investees. The SEDIF funds are intermediaries in the market, bringing new capital and developing the investment pipeline. On the supply side, the new funds have brought additional capital into the market. Their early efforts to raise additional capital reflect that impact investment is still a developing field. The challenges and opportunities for its development have been examined in a number of recent papers including IMPACT – Australia: Investment for social and economic benefit2 and Reaching underserved markets: The role of specialist financial intermediaries in Australia.3 2 R Addis, J McLeod and A Raine, IMPACT – Australia: Investment for social and economic benefit, Australian Government Department of Employment and JBWere, 2013 <Social Innovation http://employment.gov.au/social-innovation> 3 I Burkett, Reaching Underserved Markets: The role of specialist financial intermediaries in Australia, commissioned by Social Traders and Foresters Community Finance, 2013 <Foresters www.foresters.org.au/knowledge-exchange/publications> 5 On the demand side, SEDIF reinforces that social enterprises have much in common with other small and medium-sized enterprises. They are often required to develop their operating and revenue models and cash flow before they are ready to take on a debt commitment. The highest need for this ‘capacity building’ support for social enterprises identified by the fund managers has been in financial viability and business planning, operations and governance. A relatively modest investment created momentum and credibility for governments in mobilising the market, attracting new partners… and directing capital to issues that are important. Demand for such capacity building is currently exceeding the supply of known support available. This is in part a function of the demand dynamics identified above. A particular focus for the fund managers will be on continuing to develop links to capacity building opportunities in order to build the investment pipeline. This also points to another area where further market development is required. While there has been development in early stage support through programs like The Crunch (Social Traders)4, there is still need for this support. The development needs of social enterprises are common to Australia and other countries.5 These needs are also similar between social enterprises and other small and medium enterprises.6 Overcoming the challenges facing the supply and demand side of the impact investment market will take time. However, the fund managers are already making inroads to market development with the initial capital supply, market engagement and development of market infrastructure. Burkett’s research7 on the role of intermediaries in meeting financing needs of underserved markets in Australia highlights the catalytic effect that SEDIF has had on the market and the role Australian Government funding played in leveraging private investment. It also draws attention to challenges for the fund managers in the need to build capacity on the demand side of the market, balance demand-led and supply-led investment approaches, and differentiate the SEDIF funds from mainstream finance intermediaries. As the market of specialist intermediaries for social enterprises and for impact investment remains relatively small in Australia, the SEDIF fund managers’ activities have added significantly to the landscape. They face challenges as new businesses in an emerging field. The challenges are part of the context in which the funds operate and need to be understood in any consideration of their performance. However, the advances in the field in the past couple of years, including the activities of the funds themselves, give reason for optimism. The Australian Government’s relatively modest investment in SEDIF has already provided a number of valuable lessons: The provision of catalytic funding has been a powerful tool in stimulating investment and activity in the impact investment field. It has mobilised both investors on the supply side and social enterprises on the demand side. The nature of the funding strategically moderated the risk that might otherwise limit the development of a new market. A relatively modest investment created momentum and credibility for governments in mobilising the market. This attracted new partners (in new combinations) and directed capital to issues that are important both from a policy perspective and as a society. 4 See the Social Traders web site <Social Traders www.socialtraders.com.au/crunch> 5 I Burkett, Reaching Underserved Markets: The role of specialist financial intermediaries in Australia, commissioned by Social Traders and Foresters Community Finance, 2013 <Foresters www.foresters.org.au/knowledge-exchange/publications> 6 Organisation for Economic Co-Operation and Development, Policies for Seed and Early Stage Finance: Summary of the 2012 OECD Financing Questionnaire, 2013 7 I Burkett, Reaching Underserved Markets: The role of specialist financial intermediaries in Australia, 2013 <Foresters www.foresters.org.au/knowledge-exchange/publications> 6 The terms on which the capital was offered stimulated investment that was otherwise unlikely to occur. The capacity to offer funding on a basis that absorbed greater risk was critical in securing private investment from a range of investors. With the appropriate conditions in place, SEDIF has demonstrated that the full spectrum of investors can and will participate. SEDIF investors include individuals, philanthropic trusts, international leaders entering the Australian market, not-for-profit organisations, banks and a superannuation fund. Testing the market through SEDIF has revealed a There is an opportunity for high degree of correlation between the governments in this developing field Australian context and international to use targeted policy initiatives to developments. This reinforces that Australia can learn from initiatives and ideas from the direct capital to areas of policy need international experience and adapt for the or priority. Australian context. SEDIF has also produced a number of secondary effects on the market, including the development of new networks and relationships across the government and social sectors. As with other innovation models, such effects can often be one of the most powerful and enduring impacts of catalytic investment.8 Overall, the SEDIF experience so far indicates that there is much in common between governments’ actions to catalyse impact investment and other areas of innovation and industry policy. That is, policies executed for catalytic effect can facilitate development of the ecosystem and carefully targeted investment on appropriate terms can stimulate the market. However, the initiatives need to be designed to provide incentives but not be distortionary.9 The SEDIF experience provides evidence from the Australian context that echoes international experience, supporting consideration of a range of additional policy initiatives. A range of measures that could be commended was outlined in the report of the Senate Economics References Committee.10 These include: initiatives to support enterprise development and stimulate the demand pipeline; initiatives to ensure that the regulatory and policy environment do not unduly discourage supply of capital for impact investment; further support for development of intermediation to bring together supply and demand on appropriate terms; and support for developing the information flows that would reduce barriers to entry and overcome asymmetries of information affecting development of the field. 8 W Janeway, Doing Capitalism in the Innovation Economy, Cambridge University Press, 2012, p. 1 9 See for example Chapter 6. Lessons from the Market – Policy Implications; and Organisation for Economic CoOperation and Development, Policies for Seed and Early Stage Finance: Summary of the 2012 OECD Financing Questionnaire, 2013 10 Senate Economics References Committee, Investing for good: The development of a capital market for the notfor-profit sector in Australia, Committee Hansard, 2011, pp.xxiv-xxvii <Parlinfo parlinfo.aph.gov.au> 7 The SEDIF experience points to scope for additional catalytic investment to further stimulate impact investment toward critical mass. It also points to a case for supporting broader enterprise development (that is, beyond social enterprises) based on the international track record in community investment and research already undertaken for such an approach in the Australian context.11 Further, the experience of this initiative indicates an opportunity for governments to use targeted policy initiatives to direct capital to particular areas of policy need or priority. The Year Ahead Over the coming period, the fund managers will continue to build the impact investment market and address some of the challenges they have identified. The following areas will be a strong focus for SEDIF in 2013: More investments – disbursing more of the fund capital and converting more of the applications in the pipeline into investments. Pipeline development and capacity building – building a stronger investment pipeline through continued engagement with the social enterprise sector, using the capacity building approach to feed into the investment pipeline and develop the demand side of the market. Impact measurement – using their impact measurement frameworks to capture the impacts of the funds to ensure the funds are meeting their objectives. Attracting new capital – looking for new investors will become an increasing focus for the fund managers as they are now starting to demonstrate a track record with their first investments. Ongoing innovation – continuing to respond to the challenges and opportunities of the emerging impact investment market with innovative solutions and approaches. Future reports will review the progress of the funds in these areas. They will continue to view SEDIF in the broader context of an emerging impact investment market and the experience of other leaders in the field, both locally and internationally. 11 I Burkett, Place-Based Impact Investment in Australia: A Literature Review Exploring Opportunities for PlaceBased Impact Investment in Australia, Australian Government Department of Employment, NAB Australia, Mission Australia and JBWere, 2012; and I Burkett, Place-Based Impact Investment in Australia: Building Blocks for Action, Australian Government Department of Employment, NAB Australia, Mission Australia and JBWere, 2012 <Department of Employment http://employment.gov.au/social-innovation> 8 1. Introduction 1.1 Background The SEDIF project is an Australian Government initiative. It was designed to improve access to finance and support for Australia’s social enterprises to help them grow their business, and by doing so, increase their impact in their communities. SEDIF was intentionally designed to utilise investment funds in Australia as a mechanism to target sustainable support and finance for social enterprises to grow and develop. It expanded the range of funding and financing options to make possible a new alternative offering. The funds were not designed to provide start-up or ‘seed’ funding, but to provide later-stage finance for organisations that had already developed their operating model. By establishing SEDIF, the Australian Government is also seeking to catalyse the development of the field of impact investment in Australia. Impact investment is the field for investments made with the express intention of delivering positive social, cultural and/or environmental outcomes and some measure of financial return.12 The SEDIF initiative reflects the Australian Government’s recognition of the potential for impact investment approaches to drive effective solutions to social challenges and to encourage meaningful partnerships between the private, community and government sectors. Internationally, impact investment funds are investing in organisations in both the for-profit and not-forprofit sector. Examples can be found in the arts, community development, economic regeneration, sustainable agriculture, the environment and social enterprise. The fund mechanism was selected for SEDIF because it offered the opportunity to: pool financial resources from multiple investors with different appetites for risk and return through a structure familiar to the Australian Government and other investors; target capital to social enterprises and recycle the capital through many enterprises over time; create a demonstration effect that forges a new path for government involvement in impact investment and introduces a range of investors to the social enterprise sector; harness the skills and market focus of experienced fund managers to guide investment decisions and further growth; and maximise outcomes by enhancing the role of the fund managers as intermediaries bringing supply and demand together as well as increasing the supply of financing available. In August 2011 and June 2012, the Australian Government announced Foresters Community Finance (Foresters), Social Enterprise Finance Australia (SEFA) and Social Ventures Australia (SVA) as the three SEDIF fund managers. The Australian Government provided $20 million in grant funding to seed the establishment of the funds, which was more than matched by the fund managers to create a total investment pool of $40.6 million. 1.2 About this Report This report provides a snapshot of the outcomes and lessons from SEDIF in the first 18 months of the operation of the three investment funds. This period reflects the establishment phase of the funds, where the focus has been on implementing business processes and engaging the market to start the business of investing in social enterprises. During this 18-month period, the first priority of the fund managers was to establish operations and then commence offering finance in the market. In the next stage, the funds will focus on making more investments to demonstrate the value of impact investment and attract additional investment capital. This report seeks to capture the activity of the fund managers to date and lessons that can help inform continued development of Australia’s impact investment market. 12 Impact investment is often referred to as social finance or social investment. The department uses the term ‘impact investment’ for the purposes of this report. 9 The report looks at the demand for, supply and impact of SEDIF capital. In terms of demand, this report provides an initial assessment of the appetite for capital from the social enterprise sector and, importantly, the progress of the fund managers in building a pipeline of investment ready social enterprises. In terms of the supply of capital, this report focuses on the investments made by the funds, investor outreach activities and early indications of investor appetite. While it’s too early to provide a complete assessment of investment impact, this report provides a snapshot of the intended impact of the approved investments and progress towards the establishment of each fund’s social impact measurement framework. The data in this report is provided by the SEDIF fund managers through their formal reporting requirements as well as through ongoing engagement and discussions convened with fund managers. Where relevant, other sources of information have also been used, particularly in establishing the context for this first progress report. Related reports A number of related reports about SEDIF and the impact investment field in Australia have been produced. These include the SEDIF Business Process Review, The Social Enterprise Development and Investment Funds: Lessons from the implementation process and a field scan of the Australian impact investment market, IMPACT – Australia: Investment for social and economic benefit. The SEDIF Business Process Review analysed the business processes the department used to design the SEDIF initiative, assess proposals and select the fund managers. The purpose was to document the process of fund development, including innovations in the design of the initiative and the features of best practice implementation. For an overview of this review, see Appendix B. The review highlighted process and design choices that contributed to attracting high-quality proposals and supported the successful establishment of the funds in the market. Key conclusions of the review were that the department’s approach was centred on the following: It maintained a focus on the SEDIF objectives and intended outcomes. The department did not prescribe the design of the funds but instead focused on outcomes and allowed each fund manager to develop its own business plan, or roadmap, for implementing its fund. It encouraged collaborative and consortia arrangements in applications from fund managers. The provision for applications to include partnership or consortia arrangements recognised that a range of organisations with specialist expertise might be necessary to successfully operate a SEDIF fund and could also support the market building objectives of the initiative. It allowed for refining of fund manager proposals in a staged assessment process, which produced stronger proposals overall and deeper relationships between the department and the fund managers. It drew on a range of experts including an impact investment expert consultant, an inter-departmental committee, a departmental legal team, external legal advisers with expertise in commercial funds management, and an expert Advisory Committee. At every stage, the design and contracting processes were developed with the input of contributors bringing the most relevant expertise available. The Social Enterprise Development and Investment Funds: Lessons from the implementation process13 is a case study outlining the process of developing and executing the SEDIF initiative and the experience and reflections of the SEDIF team. This document captures the intention, story and lessons from the implementation of SEDIF. It expands on the key lessons from the process that may help to inform the development of similar initiatives. The document is structured to provide an overview of each phase of the SEDIF development and implementation process – research, design, consultation, development of 13 Australian Government Department of Employment, The Social Enterprise Development and Investment Funds: Lessons from the implementation process, Canberra ,2013 <SEDIF - http://employment.gov.au/social-enterprisedevelopment-and-investment-funds> 10 the guidelines and assessment documents, assessing proposals, and negotiating agreements. Each section gives a high-level summary of the approach taken during each phase, highlights what worked best and outlines issues for consideration in developing similar initiatives. IMPACT—Australia: Investment for social and economic benefit14 outlines the current state of play, challenges and opportunities, and what could or should happen to develop impact investment in Australia. The field scan presents a snapshot of the market at the early phase of the SEDIF initiative and could be a useful benchmark for evaluating SEDIF’s contribution to the development of the impact investment market in Australia. The field scan builds on the Place-Based Impact Investment in Australia reports15. These reports identified the potential application for adapting international practice to Australia that would target investment for communities that need jobs and economic regeneration. In particular the reports indicate potential for investment in small and medium-sized enterprise development to create quality jobs and enhance local economic activity. Other recent reports16 provide background on the finance needs of social enterprises and the role of intermediaries in impact investment, including some that consider the Australian context. In particular, research from Dr Ingrid Burkett on the financing needs of social enterprises and the role of specialist intermediaries in reaching underserved markets examines the life cycle of social enterprises, advantages and disadvantages of different sources of capital, and the barriers to investment (both on the demand and supply side). 1.3 Context SEDIF was developed against a backdrop of growing international literature and practice in the developing field of impact investment. This included the seminal 2009 Monitor Institute report17 and a range of policies implemented in the United Kingdom with a particular focus on finance for social enterprise. Internationally, advocates and practitioners highlighted the potential to achieve a cultural and practical shift from traditional grant-making and government funding towards a more powerful approach that could mobilise additional investment in a more sustainable way to address significant social and environmental challenges at scale. In Australia, SEDIF’s establishment was supported by the benchmark report of the Productivity Commission, Contribution of the Not-for-Profit Sector (2010). That report highlighted the need to diversify funding and financing sources for not-for-profits and social enterprises and to promote innovation. It included a recommendation that “Australian governments should assist in the development of a sustainable market for not-for-profit organisations to access debt financing”.18 14 R Addis, J McLeod and A Raine, IMPACT – Australia: Investment for social and economic benefit, 2013 <Social Innovation http://employment.gov.au/social-innovation> 15 I Burkett, Place-Based Impact Investment in Australia: A Literature Review Exploring Opportunities for PlaceBased Impact Investment in Australia, 2012; and I Burkett, Place-Based Impact Investment in Australia: Building Blocks for Action, 2012 <Department of Employment http://employment.gov.au/social-innovation> 16 I Burkett, Reaching Underserved Markets: The role of specialist financial intermediaries in Australia, 2013; and I Burkett, Financing social enterprise: understanding needs and realities, Foresters Community Finance and Social Traders, 2010 <Foresters www.foresters.org.au/knowledge-exchange/publications> 17 J Freireich and K Fulton, Investing for Social and Environmental Impact: A design for catalysing an emerging industry, Monitor Institute, 2009 <Monitor Institute www.monitorinstitute.com/impactinvesting> 18 Productivity Commission, Contribution of the Not-for-Profit Sector, Canberra, 2010 <Productivity Commission www.pc.gov.au/__data/assets/pdf_file/0011/94574/20-references.pdf> 11 The Jobs Fund initiatives in 2009 had included grant funding for a range of social enterprises. This responded to the concerns of a range of stakeholders, including community and social enterprise sector advocates, about the need for increased access to capital and related support for social enterprises in Australia. Some stakeholders argued that the circumstances were ripe for development of a capital market offering new types of finance for social enterprises and the development of impact investment in Australia. The Finding Australia’s Social Enterprise Sector (FASES) project19 was completed at the same time. It aimed to highlight the scope and activities of the social enterprise sector and its potential as a vehicle for social policy implementation. While an important snapshot of the sector, the report identified that more needed to be done to understand the scope, diversity, impact and developmental needs of social enterprises in Australia. SEDIF was an opportunity to test capacity for and existing barriers to impact investment and access to capital for social enterprises, which became one of the key SEDIF objectives (see Section 1.4). The policy rationale for SEDIF was to: support the development of the social enterprise sector in Australia through access to finance for growth and development; and provide a catalyst and momentum for impact investment. Importantly, SEDIF is not meant to be all things to impact investment or to social enterprises. SEDIF comes at an early stage of the larger story of developing innovations in investment and enterprise. The drivers affecting this include the challenges of greater productivity and the broader range of funding and finance options required for the not-for-profit sector and social enterprises, which include some cultural and capacity shifts and challenges. The entire development for a robust impact investment field cannot rest on the funds alone and was never intended to. The SEDIF fund managers are conscious of these broader issues, and face the dual challenge of a nascent impact investment market and an emerging identity for social enterprises. This is occurring within a context where different options are being explored for how the not-for-profit and social enterprise sectors are funded and financed. 1.4 SEDIF Objectives The principal objective of SEDIF was to establish two or more investment funds that generate social, cultural or environmental impact in addition to financial return, and increase capital for social enterprises in Australia through capacity building. The SEDIF objectives outlined in the program guidelines also required the initiative to contribute to the following objectives: In the short term: provide a catalyst for market development test capacity for and existing barriers to social impact investment and access to capital for social enterprises capacity building for social enterprises target investment in priority areas for impact. In the longer term: support development of infrastructure to build the marketplace for social impact investment support innovative product development attract longer-term investment in priority areas for impact. 19 J Barraket, N Collyer, M O’Connor and H Anderson, Finding Australia’s Social Enterprise Sector: Final report, Australian Centre for Philanthropy and Nonprofit Studies, 2010 <Social Traders www.socialtraders.com.au/findingaustralias-social-enterprise-sector-fases-final-report> 12 1.5 SEDIF Program Logic The impact investment market can be considered through a framework of three connected domains – supply, demand and intermediation, which operate within an enabling environment. ‘Demand’ refers to organisations seeking investment capital and who deliver a social impact. ‘Supply’ refers to investors who supply the capital and are seeking a measure of both social and financial return. ‘Intermediation’ refers to organisations that facilitate transactions and access to finance deals between investors and investees. Figure 2: Dynamics of the market for impact investment Source: Adapted from J Freireich and K Fulton, Investing for Social and Environmental Impact, Monitor Institute, 2009; and R Hill, Effective Consulting. To help understand where the SEDIF objectives fit into development of the broader impact investment market, see the SEDIF ‘program logic’ diagram in Appendix A. This program logic illustrates the links between the context and drivers of SEDIF, its specific objectives, the role of the SEDIF fund managers in meeting those objectives and the role of the broader, enabling environment in influencing those objectives. It also helps identify the chain of reasoning, from the initial conception of SEDIF through implementation to impact assessment. The SEDIF funding was designed to attract different investors. The Australian Government grant funding was offered on favourable terms that enabled other investors to come in on a risk-adjusted basis that would not otherwise have been possible. These types of ‘layered structures’ (Figure 3) are recognised internationally as a means to enable different actors to achieve together what none could do alone by combining different types of capital in non-traditional ways. They commonly disrupt the traditional riskreturn equation as investors taking greater risk may get a lower return.20 20 R Addis, J McLeod and A Raine, IMPACT – Australia: Investment for social and economic benefit, 2013, p. 52 <Social Innovation http://employment.gov.au/social-innovation> 13 Figure 3: Layered structures for impact investment Source: Adapted from I Burkett, Place-Based Impact Investment in Australia: A Literature Review Exploring Opportunities for Place-Based Impact Investment in Australia, 2012 SEDIF is one impact investment initiative that is aimed at catalysing this new market in Australia. There is a range of other impact investment activities occurring nationally, including capacity for community development financial institutions, targeted tax relief through the National Rental Affordability Scheme, the development of new social financing mechanisms such as social impact bonds, and the exploration of social value creation through for-profit business models. It is important to recognise that while SEDIF is making a critical contribution to developing the nascent market, there are a range of other influences that also affect market development. 1.6 SEDIF Fund Managers Each fund manager has taken a different approach to design and operations of the SEDIF funds. The differences reflect the individual history of each organisation, the different kinds of investors committed to each fund, and their tailored approaches to social enterprise development. See Figure 4 for more detail on each fund manager. Foresters has been operating for more than a century, and lending in the community sector for twenty years. Foresters received a $6 million SEDIF grant to establish two funds, the Community Finance FundSocial Enterprise (CFF-SE) and the Social Enterprise Finance Fund (SEFF). The CFF-SE provides tailored financial products to established social enterprises at the growth-stage and the SEFF focuses on incubating innovative and emerging social enterprises. Foresters’ leveraged investment has been provided by a superannuation fund, Christian Super, indicating the interest and potential role of institutional investors in the development of the impact investment market in Australia. The structure of Foresters’ funds is outlined in Appendix C. SEFA has brought together a depth of experience from within Australia and overseas specifically to manage its SEDIF fund, the $20 million SEFA Loan Fund. The fund focuses on three broad areas of impact: community development, Indigenous enterprise and enhancing the environment. The Australian Government provided SEFA with a $10 million SEDIF grant, which was matched by a variety of investors including the social bank Triodos (from the Netherlands), New South Wales Aboriginal Land Council, Community Sector Banking (a joint venture with Bendigo Bank) and private investors. The structure of the SEFA Loan Fund is presented at Appendix D. 14 SVA has ten years’ experience of investing and supporting promising and innovative social ventures, as well as offering consulting services. SVA’s $8.6 million Social Impact Fund is an extension of this work and aims to improve both economic and social inclusion for Australian communities with entrenched disadvantage, while increasing the range of financing options available to Australian social enterprises. It was established with a $4 million SEDIF grant and $4.6 million in leveraged investment that came from a range of private investors. The structure of the Social Impact Fund is detailed in Appendix E. The differences across these approaches are important aspects of SEDIF’s market building objective. They encourage the involvement of a diverse range of partners in the market, each with different needs and motivations. The relative strengths and spread of each approach will also contribute to the evidence base supporting impact investment practice in the Australian context. The range of investors in the three SEDIF funds demonstrates that impact investment funds are able to bring together different types of investors that allow the needs and capacity of each investor to combine with others in the pursuit of the overall investment requirement. This provides an opportunity to layer investments so that each layer meets the needs of a particular investor group. 15 Figure 4: The SEDIF fund managers at a glance MISSION Mission Sector Location Legal Scale Provide appropriate, affordable, tailored finance to social enterprises Social enterprise Australia-wide Three unique funds administered by different organisations—two organisations are public companies, limited by shares; one organisation is a public company, tax concession charity, limited by guarantee Over $40 million INVESTMENT — Foresters Community Finance: Community Finance Fund – Social Enterprise and Social Enterprise Finance Fund Description Instrument Deal structure Investors Foresters is a Community Development Finance Institution (CDFI) that provides finance and investment capital to the community sector. Foresters’ Social Enterprise Solutions program provides social, cultural and environmental enterprises with access to community finance loans for property, business equipment or business development purposes. The program draws from two funds. The Community Finance Fund – Social Enterprise (CFF-SE) provides secured loans to sophisticated social enterprises. The Social Enterprise Finance Fund (SEFF) provides unsecured finance to social enterprises, assisting in their strategic growth and development. The total capitalisation of the Social Enterprise Solutions program is $12 million. Unit trust Christian Super purchased $6 million of ordinary units in the CFF-SE Australian Government $6 million grant (The Australian Government is not seeking earnings or a capital return)*: o $4.3 million in ‘capital warranty’ units in the CFF-SE, which provide a subordinated capital investment o $1.2 million in units in the SEFF Australian Government, Christian Super INVESTMENT — Social Enterprise Finance Australia (SEFA): SEFA Loan Fund Description Instrument Deal structure Investors The SEFA Loan Fund is a $20 million fund. SEFA offers loans to social enterprises in tandem with targeted business advice and support to help build their capacity to manage debt and become financially sustainable over time. The SEFA Loan Fund is focused on: community development, Indigenous enterprise and enhancing the environment. SEFA brings together a range of enterprise partners (including investors) with expertise in social finance, business development, community development, and research and training. Trust sourced from a combination of debt, shares and grant funding A total of $10 million in debt and equity investments. Some investments take the form of equity in SEFA Ltd provided as loans to the SEFA loan fund, some as debt directly to the SEFA Loan Fund. Australian Government grant (The Australian Government is not seeking earnings or a capital return)*: $10 million of Government funding is provided to the SEFA Loan Fund and is subordinated to other capital. Australian Government, Triodos Bank, Community Sector Banking, NSW Aboriginal Land Council, private investors 16 INVESTMENT – Social Ventures Australia (SVA) Description Instrument Deal structure Investors SVA is an independent, not-for-profit organisation that invests in social change to help increase the impact and build the sustainability of the social sector. SVA’s Social Impact Fund is an $8.6 million fund that invests in social enterprise through debt, equity and quasi-equity products. The fund also offers capacity building grants to earlier-stage social enterprises for a specific activity or piece of work to build their investment readiness. The Fund’s social aim is to support enterprises that are providing opportunities to disadvantaged Australians. Unit trust Unit holders: invested $4.6 million and have the senior investment in the fund. Australian Government grant (The Australian Government is not seeking earnings or a capital return)*: $4 million of Government funding is provided to the SVA Fund and is subordinated to other capital. Australian Government, over 30 private investors FINANCIAL RETURN Reported returns The SEDIF fund managers each have slightly different approaches to the management of their funds. Across the three funds, targeted returns to investors are in the range of 6 to 13 per cent. Actual returns to investors will vary depending on different organisational structures, different terms of other cornerstone investors and different modelling on the size, nature and terms of the funds’ investments. IMPACT Impact objective Reported impact Establish impact investment funds that increase capital for social enterprises. In the short term: o provide a catalyst for market development o test capacity for and existing barriers to social impact investment and access to capital for social enterprise o capacity building for social enterprise o target investment in priority areas for impact. In the longer term: o support development of infrastructure to build the market place for social impact investment o support innovative product development o attract longer term investment in priority areas for impact. Enabling social enterprises to purchase their operating premises, providing them with greater security and stability. Providing finance for business development allowing expansion, product development and diversification. Extending the reach of social enterprises into their communities; for example, enabling the provision of 800 counseling sessions for people recovering from eating disorders, providing accommodation for people experiencing homelessness, providing integrated transport and accommodation for people who need to travel for medical procedures, recycling end-of-life electronic waste and providing employment opportunities for disadvantaged people. * Australian Government funding was provided as a grant, in each case paid to an appropriate entity to enable seed capital for the investment funds. The full fund structures are detailed at Appendices C – E. 17 2. Supply 2.1 At a Glance By leveraging the $20 million in Australian Government grants and launching three impact investment funds, the principle SEDIF objective to establish two or more investment funds that generate social, cultural or environmental impact in addition to a financial return has been met. The effect of the grants was catalytic. In particular, the subordinated position of the grants was critical in securing the diverse range of investors, on a range of different terms, with varying degrees of involvement in the funds’ development. This demonstrates the important role in ‘going first’ to stimulate investment activity, with the demonstrated appetite for supply a good indication of the potential for other catalytic endeavours to contribute to the growth of the impact investment market in Australia. While not a principal focus of the first year of operations, the fund managers have been actively engaging the investor community to attract new capital into the funds. This early engagement has created significant and increasing interest in SEDIF and impact investment. However, the fund managers have also identified a number of barriers to investment that will need to be overcome to grow the funds. 2.2 Establishment of the SEDIF Funds The launch of the SEFA and Foresters funds in August 2011 and the SVA fund in May 2012, met the principle objective of the SEDIF to establish two or more impact investment funds. Given the funds are the first of their kind in Australia, the fund managers’ efforts to secure $20.6 million in private investment also demonstrates that an appetite for appropriately structured impact investment products exists in Australia. The investments come from a range of investors, on varying terms and with different degrees of involvement in the funds’ development. Investors include high net worth individuals (HNWIs), foundations, trusts, a superannuation fund, local and international banks, an Indigenous organisation and a conservation organisation. Engaging this diversity of investors is important for the long-term development of the impact investment market; not only to maximise the supply of capital to the market, but also to support innovative and collaborative impact investment partnerships. Local and international examples are emerging where the mix of investors with varying appetites for risk-return have been a crucial factor in making impact investment possible. 2.3 The Catalytic Effect of SEDIF With a relatively modest investment, the Australian Government has been able to mobilise the supply side of the impact investment market by attracting a diverse range of new partners (in new combinations) to direct capital to issues that are important both from a policy perspective and as a society. Feedback from investors and fund managers has been that the Australian Government grant was a critical factor in securing the matched investment. The subordinated position of the grants in each of the funds provides an increased level of security for the investors. Each fund manager was required to negotiate utilisation of the grant funding to maximise additional investment. The utilisation is different in each case, but involves the grant funding absorbing greater risk in various ways and contributing to some costs and market development. This role of the government funding has contributed to generating goodwill and commitment to building the market among many of the investors. 18 As previously mentioned, the catalytic effect of SEDIF was also highlighted in Dr Burkett’s report.21 This action by the Australian Government has helped to demonstrate the potential of the impact investment market, and the range of investors secured by the fund managers helps support the case for more market-stimulating endeavours. Other catalytic activity to promote impact investment has the potential to expand the field in more diverse ways, to enable investment that might not otherwise occur. 2.4 Investor Profiles Foresters Community Finance (Foresters) Foresters’ Australian Government grant was leveraged with a $6 million investment from Christian Super, an ethical superannuation fund (see the Christian Super case study and Appendix C). Christian Super receives a targeted distribution rate on its invested capital. That rate is set at the beginning of each month. As the other unit holder, Foresters also receives a distribution on any profits from the fund. Social Enterprise Finance Australia (SEFA) The SEFA Loan Fund is capitalised with equity invested in SEFA and loans direct to the fund (see Appendix D). SEFA’s equity investors include Triodos Bank, the New South Wales Aboriginal Land Council, Community Sector Banking, foundations and individual investors. These investors also act as key partners to the fund, offering advice, support, links into investor and sector networks and referral pathways. For example, a Triodos Bank employee worked on a six-month secondment with SEFA’s loans manager to help with refining SEFA’s investment process. Loans directly to the fund were provided by Triodos (also an equity shareholder), Community Sector Banking (CSB) and private lenders. This capital has been lent for an extended period at low interest rates while SEFA attracts additional equity investors. “We were attracted to the SEDIF program because it gave a great opportunity to put into place what we’d been looking to do in funding social enterprise in Australia. It provided a very worthwhile guarantee to marshal more private resources, to effectively leverage monies and funds for the social enterprises in Australia.” David Rickards, Managing Director, SEFA “We were very impressed by the fact that the Australian Government was willing to put up AUD $10 million to make it work and we could also invest a small amount in the operation to show that we are interested in it, and became a minority shareholder.” Peter Blom, CEO Triodos Bank 21 I Burkett, Reaching Underserved Markets: The role of specialist financial intermediaries in Australia, 2013 <Foresters www.foresters.org.au/knowledge-exchange/publications> 19 Case Study: Institutional investment in SEDIF - Christian Super Christian Super is a not-for-profit industry superfund with over 20,000 members. It manages $450 million of retirement savings and only makes investments with an ethical, Christian focus. Christian Super is a cornerstone investor in Foresters’ Community Finance Fund-Social Enterprise. Significantly, Christian Super’s $6 million investment demonstrates the potential role of institutional investors in the field of impact investment. Fiduciary duty requirements are often cited as a potential barrier to impact investment by superannuation funds and other institutional investors. However, Christian Super views the SEDIF investment as providing good diversification from traditional capital markets. “We’ve seen in the wake of the [global financial crisis] that many investments are subject to the gyrations of the financial markets. By being able to offer a return such as we’ve got through Foresters, we’re able to actually diversify the portfolio a little bit better than we would have through traditional investments.” Peter Murphy, CEO Christian Super The involvement of the Australian Government was a crucial in the investment decision. Christian Super had been considering impact investments prior to the advent of SEDIF. However, it was the additional security provided by the Australian Government grant’s “first loss” status that allowed Christian Super to make the investment. “With the Australian Government co-investment, the risk-return characteristics have changed sufficiently for us to be able to both make a good return on a risk adjusted basis, and also make a difference for our members.” Peter Murphy, CEO Christian Super Christian Super was attracted to the Community Finance Fund-Social Enterprise because it offers the opportunity to invest in a fund that supports social enterprises doing meaningful work that’s aligned with its mission, while getting good risk-adjusted returns from the investment. “Christian Super being invested in Foresters’ Community Finance Fund really resonates with our members. Our members want us to make a good return for them, but also make a difference, and being invested in Foresters provides those core characteristics for both of us.” Peter Murphy, CEO Christian Super Christian Super’s investment demonstrates its willingness to invest capital in areas that include both a social and financial impact, and importantly, how that investment links with the expectations of its members and its fiduciary duty obligations. By taking a whole-of-portfolio view of the contribution to member returns that the SEDIF investment could make, Christian Super’s investment has demonstrated the role that government capital can play as a stimulus in attracting private investment that might not otherwise be available. 20 Social Ventures Australia (SVA) SVA attracted more than 30 investors into the Social Impact Fund, which was established as a unit trust and an unregistered managed investment scheme. The majority of investors are HNWIs, private ancillary funds, and family trusts. Other investors are private companies, self-managed super funds and family foundations. SVA’s initial investors were those with a strong relationship with the organisation and awareness and interest in developing the impact investment market in Australia. SVA has since begun to broaden this investment base to include corporate foundations, suitable financial institutions, corporates with an interest in social enterprises and trustee companies. “The SEDIF program gave SVA an opportunity to work with the Australian Government collaboratively to form effectively a new model of funding social enterprises. SVA was able to leverage off the government funding and access our own pool of investors, to put together a pool of capital which can invested in social enterprises around Australia for positive change.” Ian Learmonth, Executive Director (Social Finance), Social Ventures Australia “Measurement of success, measurement of the social benefits that come from providing capital to the sector, is going to be a big determinant of how people feel about giving money to the sector. I don’t think people want to give money to anything without knowing how it’s going to be used, and over time, if the money is being used successfully, I think that will raise momentum for the sector. So measurement is very important, but reporting of that is very important as well. So it has to be transparent, like any other investment.” Paul Bide, impact investor 2.5 The Year Ahead Each fund is open to investors and each fund manager is aiming to raise more capital from private investors in the year ahead. Initial capital-raising activities have been limited in the first year, as the primary focus of the fund managers has been on establishing the funds and developing the pipeline of investment ready social enterprises. Now that the funds are established and the first investments have been made, further capital-raising will become an increasing focus for the fund managers in 2013 and beyond. Investor appetite It is still quite early in the implementation of the funds to provide a definitive indication of investor appetite. At this stage, general feedback from the fund managers indicates that investor appetite is conservative. This is to be expected in the early stage of the field development and funds themselves. The range of initial investors attracted by the fund managers and interest in NSW Social Benefit Bonds provides encouraging signs that a greater range of investors are willing to enter the market. Some considerations in building investment are consistent with the international experience of impact investment, and the broader experience of investing in new markets, where investors expect to evaluate the track record of an investment to guide their investment decisions. The fund managers have undertaken a range of market outreach programs to engage the investor community and attract new investors into the funds. These activities have included investor forums and information sessions, the development of educational material such as case studies. SEFA has hosted investor ‘road shows’ featuring Triodos Bank executives Peter Blom and Pierre Aeby, who talked with investors about the European impact investment market and the potential for success in Australia. 21 Feedback from the fund managers’ outreach activities is that there is significant and growing interest from the investor community, and that ongoing outreach and information about the track record of impact investments made will help attract new investments over time. This is consistent with the department’s observations from a range of other field-building activities.22 Engaging with investors Despite the growing interest in impact investment, the fund managers have cited a number of challenges for investors that they will continue to address through their investor outreach activities. In addition to the limited track record of impact investments, these include a general lack of familiarity with an understanding of impact investment relative to traditional philanthropy and investment models. Other factors include liquidity (capacity to readily sell or exit investments), particularly for institutional investors, and lack of a clear framework for assessing risk combined with lower risk appetite following the global financial crisis. In addition, some investors have asked for guidance from regulators, in particular around fiduciary duties of institutional investors seeking to make impact investments.23 “Although we’ve had some early successes and we’re seeing extended interest from investors in this kind of space, there’s still a large task of education to go on to help people understand that social investment isn’t a dressed-up form of philanthropy, but can produce a financial return and do a social good.” Belinda Drew, CEO, Foresters Community Finance 22 See for example, R Addis, J McLeod and A Raine, IMPACT – Australia: Investment for social and economic benefit, 2013 <Social Innovation http://employment.gov.au/social-innovation> 23 These challenges are consistent with those identified in recent reports, including Investing for good: The development of a capital market for the not-for-profit sector (Senate Economics References Committee, 2011) which made a number of recommendations aimed at promoting impact investment; and IMPACT—Australia: Investment for social and economic benefit (R Addis, J McLeod and A Raine, 2013). 22 3. Demand 3.1 At a Glance There has been strong interest in SEDIF, with almost 600 enquires from social enterprises. The initial enquiries have resulted in more than 125 social enterprises engaging further with the fund managers, with 50 of these progressing through the loan application phase. These social enterprises reflect a diverse sector, with ventures that vary considerably in terms of priority impact area and industry segment. However, the overwhelming majority of the interest has come from major cities in the eastern states. While demand has been consistent with the international experience, early expressions of interest were received from social enterprises that were not in the social enterprise lifecycle stage SEDIF was aiming for. That is, there were many enquiries from start-ups without an appropriate track record. Also, more established enterprises have been slower to engage with the fund managers. The fund managers have undertaken significant outreach activities. This is intended to develop a pipeline that better aligns the enterprises seeking capital with the types of capital available. In doing so, they have begun to address some of the broader demand challenges, including the cultural shift in social enterprise perception of debt finance as a strategic tool for growth and longer-term sustainability. The experience of the SEDIF fund managers reinforces that social enterprises have much in common with other small and medium-sized enterprises. They often require development of their operating and revenue models and cash flow before they are ready to take on a debt commitment. The highest need for capacity building support for social enterprises identified by fund managers has been in financial viability and business planning, operations and governance. Each fund manager has their own approach to capacity building and has developed a range of mechanisms to support the investment readiness of social enterprises. With demand for capacity building exceeding the supply of known support, a particular focus for the fund managers will be on continuing to develop links to other capacity building opportunities in order to build the investment pipeline. 3.2 General Enquiries Social enterprises have expressed a strong demand for finance through SEDIF since it was launched. The fund managers have received almost 600 enquiries from social enterprises. This level of interest is promising for the growth of the funds and future development of the impact investment market. The fund managers have found that a number of eligible organisations do not identify as social enterprises. Educating the sector will help to engage these organisations that don’t self-identify and may open up many more investment opportunities. With information sessions, forums and the development of tools like case studies and impact reports, the fund managers hope to reach that broader audience and raise awareness about SEDIF and impact investment. This is discussed further in Section 3.6. The social enterprises in the SEDIF pipeline are typically small to medium-sized enterprises with over half the clients having fewer than 20 employees and an annual turnover of less than $1 million. (Note that employee and turnover data represents SEFA and Foresters only. SVA will be reporting on these indicators in future reports.) 23 3.3 The Investment Pipeline The ‘investment pipeline’ refers to the flow of social enterprises progressing through the fund managers’ investment process. While each fund manager uses a different approach, four broad stages can be identified across their processes. For the purposes of this report they have been called the enquiry stage, client stage, due diligence stage and investment stage. As social enterprises move through these stages, the fund managers progressively assess the fit between a social enterprise’s demand for finance and its suitability to SEDIF. This assessment may be influenced by a range of factors including the social enterprise’s need for finance, the type of finance it is seeking, whether the purpose of the finance is consistent with SEDIF objectives, and the capacity of the social enterprises to repay the finance. The stages are summarised below: An enquiry generally involves the first contact between the fund managers and the social enterprise. At this early stage, discussion focuses on basic information about the venture’s financial needs, the appropriateness of a SEDIF investment for that social enterprise, and their willingness to take the enquiry further. At the client stage, there is a more detailed information exchange. The social enterprise has engaged further with the fund manager, and has expressed an interest in applying for a SEDIF investment. The fund managers start to collect information about the social enterprise and provide initial feedback on what may be required to proceed through the formal application process. While the fund managers may each have a slightly different interpretation of the exact point in time a social enterprise becomes a client, for the purposes of this report, this stage represents those enquiries that have progressed to a more engaged level. Social enterprises at the due diligence stage are seriously considering taking on finance, which involves making a formal application and progressing through the due diligence process. The client’s ability to repay the finance is assessed as well as the alignment of the investment with SEDIF objectives. This stage includes a credit assessment by the fund managers to evaluate the credit risk of potential investments from the funds. Clients may need to fulfil some pre-conditions before approval of an investment, which can include a range of requirements to strengthen their investment readiness (i.e. their operating model and other factors that indicate they are able to take on finance). At this stage, clients may be referred to other services to further strengthen their application for investment, may be rejected for an investment or may withdraw from the process. The investment stage is reached after approval of the investment. Figure 5 gives a snapshot of the progress of social enterprises through the investment pipeline up to 31 December 2012.24 While they represent the progress from initial enquiry to investment, it is important to note that the figures represent a specific point in time. Many of the potential investments in the pipeline are still progressing through the process. There are also a number of social enterprises within this pipeline who may have halted their own progress for a number of reasons. Examples have included changed circumstances, finance obtained elsewhere, aversion to the risk of taking on finance, the need to further discuss the potential investment opportunity with Board members, or a selfassessment that this form of finance was not appropriate to their organisation. 24 All SEDIF data presented in this report is current at 31 December 2012. 24 Figure 5: The SEDIF pipeline (as at 31 December 2012) 25 One observation from the SEDIF pipeline snapshot is that the conversion rate of enquiries to investments is about 60:1, or around two per cent. This is consistent with the international experience, and exceeds the conversion rate of comparable impact investment funds. “Conversion rates among social investors, (not including government-backed soft loan and grant funds) appear to sit between 5 per cent and 15 per cent. At one extreme, Community Builders had 4000 enquiries leading to 200 applications and 37 investees – equivalent to less than a 1% conversion rate.” Dan Gregory, Katie Hill, Iona Joy and Sarah Keen25 It is relevant to note that SEDIF funds are the first of their kind in Australia, and that a significant number of initial enquiries were very broad in nature and in many cases, social enterprises misunderstood the nature of the finance available. For example, feedback from the fund managers indicated that a significant number of the initial enquiries had assumed that SEDIF was providing grant funding. Also, many early inquiries were received from social enterprises that were not in the phase of the social enterprise lifecycle that the SEDIF was targeting (see below), and as such, did not have the track record to provide a substantial case for accessing SEDIF finance. The conversion rate for the SEDIF pipeline snapshot is illustrative of the allocation of resources by the fund managers in managing the funds. In particular, the fund managers have streamlined their processes to more effectively manage enquiries and applications and build a pipeline of investment ready social enterprises. This will be discussed in more detail in Section 3.11. The early experience has provided important feedback to the fund managers, and has also highlighted the case for targeting other initiatives that respond to demand from social enterprises at the early stage of their life cycle. This is an important point that has been recognised by the Western Australia State Government (through its Social Enterprise Fund), the New South Wales and Victorian State Governments in their community asset-building work and the recent announcement by Indigenous Business Australia of its Indigenous Social Enterprise Capital Fund to help Indigenous social enterprises access SEDIF financing. These initiatives are in addition to a range of other capacity building support provided to early-stage social enterprises through other intermediaries (for example, Social Traders’ The Crunch program). 3.4 The Social Enterprise Life Cycle As noted earlier, SEDIF was targeted at a particular stage of the social enterprise life cycle where the enterprise is beyond the early stages of development. Specifically, it was pitched at later-stage growth and development funding, not early-stage seed or grant capital (see Figure 6). It is at this stage of development that access to finance, rather than a reliance on grant funding, has the greatest potential to improve the longer-term sustainability of social enterprises.26 25 Investment Readiness in the UK, Commissioned by the Big Lottery Fund, 2012 <Big Lottery Fund www.biglotteryfund.org.uk/er_invest_ready.pdf> 26 This assessment of the most appropriate stage of the social enterprise to target was also informed by the work of Dr Ingrid Burkett – see Financing social enterprise: Understanding needs and realities, Foresters Community Finance (2010) <Foresters www.foresters.org.au/knowledge-exchange/publications> 26 Within this context, there are a range of factors influencing the development of the investment pipeline, targeting the right social enterprises and the conversion of enquiries to investments. Factors identified by the fund managers include: raising awareness of organisations that don’t identify as social enterprises about investment opportunities; building confidence in the cultural shift within social enterprises to accept finance as a strategic management tool; raising awareness of the availability of finance through SEDIF fund managers; and building the capacity of social enterprises to utilise different financial options as part of a funding and financing mix. Figure 6: SEDIF targets growth and development capital 3.5 Demand Characteristics Location The overwhelming majority of SEDIF clients are located in the eastern states, making up approximately 85 per cent of the social enterprises at each stage of the investment pipeline (Figure 7). This primarily reflects a concentration of activity and level of development of the sector in these locations. While the fund managers operations are based in Sydney, Melbourne and Brisbane, they are continuing to seek investment opportunities in other states. This outreach activity is discussed further in Section 3.6. The Western Australian (WA) social enterprise sector is particularly challenging to access due to the ready supply of grant capital. In April 2012, the WA Government launched the $10 million Social Enterprise Fund (SEF), which effectively offers capacity building grants to establish new and strengthen existing social enterprises. The WA Government also offers $4 million per annum in grants through the Social Innovation Grants Program to not-for-profit organisations who are looking to develop and trial news ways of delivering services. While this has generally reduced the appetite for debt and other forms of finance, it has opened up some opportunities to develop the pipeline for larger, longer-term investment in the sector through SEDIF. SVA are a lead partner in the consortium supporting the WA Government to implement the SEF. SVA also conducts due diligence on the grant applicants. This work has resulted in some organisations applying for finance through SVA’s Social Impact Fund, with the potential for referrals to the other fund managers. 27 Most of the clients are located in more populous areas, with two-thirds in major cities, almost 30 per cent in regional areas and five per cent in remote areas (see Figure 8). While the fund managers have actively engaged with the sector in remote areas, the investment readiness of social enterprises in these locations has been reported as much lower than in the larger cities. These issues are addressed in more detail in Chapter 4. Figure 7: Demand by location Number of social enterprises at each stage of the investment process by location. Figure 8: Demand by location type Proportion of social enterprises at the client stage in each location type. 28 Impact and industry The fund managers have received a wide range of enquiries from social enterprises with a broad mix of target impact areas and industries. In particular, the early signs of diversity across sectors for demand demonstrate, to governments and investors, how broadly impact investment can be applied to achieve a social and financial outcome. At the client stage, the targeted impact areas of the social enterprises are highly diverse. The most common impact areas are employment and Indigenous outcomes, with each representing 20 per cent of the clients. The remainder of clients are well-distributed across a range of impact areas such as general community, environment, arts and culture, disabilities, housing and homelessness, youth and education and training. Figure 9 shows the full range of impact areas that the social enterprises have identified as targeting through access to SEDIF funds. The ‘general community’ category refers to a range of impacts that contribute to the general community such as information hubs, support for community organisations, volunteer recruitment and advocacy and advice services. The ‘other’ category represents a variety of impacts that do not fit regular categories such as fair trade, microfinance, men experiencing disadvantage, legal services and media services. Figure 9: Client priority impact areas The number of clients working in each social impact area. Some social enterprises can be counted under more than one category. For example, a social enterprise that created job opportunities for people with disability will be counted under both ‘employment’ and ‘disabilities’. Over half the client social enterprises operate in four predominant industry segments: community and social services; arts, culture and recreation; housing and development; and education and training. A smaller proportion comes from retail and wholesale, construction, landscape and forestry, hospitality, and media, information and telecommunications. The ‘other’ category comprises several different industries, including agriculture, manufacturing, financial services, and environment. The industry breakdown of client group is shown in Figure 10. 29 Figure 10: Clients by industry The proportion of clients operating in each industry segment is shown as a percentage. 3.6 Pipeline Development Figure 11 shows the development of the investment pipeline for each fund manager. SEFA and Foresters have a similar pattern while there are comparatively lower figures for SVA. This is due to reasons including the later launch of SVA’s fund, Foresters’ and SEFA’s early engagement of the market (which attracted a higher number of low-potential enquiries), and SVA’s approach to social enterprise outreach, where it has focused primarily on its well-established networks for potential investments. Figure 11: Pipeline development by fund manager Number of social enterprises at each stage of the investment process for each fund manager. 30 The pipeline figures provide an indication of the fund managers’ contribution to the SEDIF objective of providing a catalyst for market development. Their efforts to stimulate the impact investment market through sector outreach and pipeline development processes have already resulted in many social enterprises engaging with SEDIF and the approval of the first investments (refer to Chapter 4). The following section outlines the activities fund managers have undertaken to engage the social enterprise sector and achieve these results. Social enterprise outreach Over the first year, the emphasis was on approaching the market to stimulate demand, and also adapting those approaches to respond to the needs of social enterprises. The fund managers focused on profile-building in the early period of establishment. They promoted the SEDIF funds through a range of launch events, information sessions, online campaigns and developing relationships with key social enterprise sector organisations. The fund managers continue to engage with the social enterprise sector to build a strong investment pipeline. In addition to forums, workshops, conferences and other outreach activities common to each fund manager, they have developed a unique and targeted approach to social enterprise outreach reflecting their own organisational features. Foresters has adopted a demand-led approach, which it has supported through concentrated campaigns to generate interest and focus applications at particular time periods. As a new company, SEFA has focused on building brand recognition and developing networks, actively travelling around Australia and meeting with governments, peak bodies, intermediaries, social enterprises and other leading organisations. SVA has leveraged its well-established networks for high-quality and innovative investment proposals. These networks include its other business services, such as SVA Consulting, development partners, and SVA’s interstate offices. “We’re looking in areas where banks aren’t present and where they’ll actually meet some of the SEDIF objectives, which is to certainly boost jobs and opportunities in this area across Australia, and also to build capacity for social enterprise in Australia.” David Rickards, Managing Director, SEFA The SEDIF fund managers have also established relationships with some state governments as an additional element of their market-building activities. An example is Foresters’ engagement with both the Victorian and New South Wales State Governments to support interested non-government organisations to assess their financial capacity and put in place strategies for property ownership and/or long-term secure tenure in property. These partnerships are aimed at increasing awareness about alternative forms of finance and the benefits of community asset building. It will also provide the opportunity for eligible organisations to have access to finance for asset-building strategies. The role of networks The fund managers have reported that the stronger potential investment propositions have generally been sourced through existing networks and partner organisations. These contacts are able to identify opportunities and also act as a preliminary screen for investment suitability. Figure 12 shows that half the social enterprises at the due diligence stage have come through networks or partner organisations. Drawing on these networks will continue to be an important part of the fund managers’ strategies as they build relationships around Australia. Some referrals have come through the department, including the state and territory network. This reflects strong local connections the fund managers have made, including with local employment coordinators, regional education, skills and jobs co-ordinators and other the department staff around Australia. 31 Figure 12: Source of social enterprises at the due diligence stage The proportion of clients that have come from each source. Awareness-raising and education The fund managers are also contributing to awareness-raising and education for longer-term market development. Despite reported improvements in recent times, the general understanding in the sector of basic concepts of social enterprise, impact investment, and social finance compared to grants remains relatively low. As discussed, many early expressions of interest came from start-up social enterprises that were not in the social enterprise lifecycle stage SEDIF was targeting. Yet more established enterprises have been slower to engage. The awareness-raising and education activities have begun to address some of the broader demand challenges including the cultural shift in social enterprise perception of debt finance as a strategic tool for growth and longer-term sustainability. This will help to develop a pipeline that better aligns the enterprises seeking capital with the types of capital available. “Many of the organisations that we see come naturally through our door are very much first movers and forward thinkers. So, actually getting to the bulk of the market, those organisations who aren’t awake yet to the possibility of the use of this kind of capital, is a real challenge.” Belinda Drew, CEO, Foresters Community Finance 32 3.7 Investment Readiness Investment readiness refers to the extent to which social enterprises are perceived to be an investible proposition by the fund managers, and as such, their capacity to take on finance and repay that finance within an acceptable level of risk. Where investment readiness is a measure of the extent to which a social enterprise is eligible to take on finance, capacity building refers to the discrete skills and capabilities required to build that investment readiness. “One of the issues with identifying the right or suitable social enterprises is making sure that they’re in a position to be investment ready. We are very conscious that many organisations need support and assistance in capacity building before they’re in a position to raise capital from a fund like this.” Ian Learmonth, Executive Director (Social Finance), Social Ventures Australia The experience of the SEDIF fund managers reinforces that social enterprises have much in common with other small and medium-sized enterprises. They often require work to develop their operating and revenue models and cash flow before they are ready to take on a debt commitment. Poor financial viability is the most common issue cited by the fund managers, with many applicants presenting projects that are not backed by robust financial planning. Other issues include poor governance structures, inexperienced personnel and poor business planning. The fund managers’ experience is in line with other reports on the capacity of the social enterprise sector, and is also broadly consistent with the experience of the small business sector in Australia. As previously discussed, investment readiness and capacity building needs are the primary challenges to accessing capital identified in Burkett’s research27 in which she also identified cultural readiness and legal structures, the availability of affordable capital and the understanding that financial institutions have about social enterprise business models as impediments to finance. “Key impediments to finance for social economy organisations are the lack of collateral to guarantee loans, the lack of a reliable revenue stream to service debt, the large transaction costs relative to the capital required and the lack of a suitable organisational structure to allow the organisation to raise equity capital.” Senate Economics References Committee28 27 I Burkett, Reaching Underserved Markets: The role of specialist financial intermediaries in Australia, 2013 <Foresters www.foresters.org.au/knowledge-exchange/publications> 28 Investing for good: The development of a capital market for the not-for-profit sector in Australia, Committee Hansard, 2011, p. 39 <Parlinfo parlinfo.aph.gov.au> 33 3.8 Capacity Building Support The fund managers identify capacity building needs throughout the investment appraisal process and areas needing development, such as more detailed business planning, modified governance arrangements or more rigorous financial forecasting. Each fund manager has their own approach to capacity building and has developed a range of mechanisms to support improved capacity of the social enterprises in the investment pipeline. In some cases this involves direct support, in other cases, referral or clarification of issues that need to be addressed by the applicant. The process adopted also needs to meet appropriate governance standards in avoiding conflict of interest and appropriate credit assessment. Foresters has established a group of consultants, referred to as the ‘Arboretum’, who are made available to social enterprises on targeted capacity building needs. An important feature of these referrals is the matching of like organisations – that is, wherever possible, matching consultants with social enterprises that have similar experiences or organisational characteristics. SEFA focuses on brokering mentoring relationships with Macquarie Group staff, which has been expanded to include mentors from the University of Sydney Business School. SVA provides up to $50,000 annually from its fund for capacity building grants. Similar to the due diligence process for investment, social enterprises must apply for grants with relevant documentation such as business plans and a proposal outlining how a grant will help to build their capacity for future growth and social impact. The fund managers also make referrals to existing capacity building programs and providers such as Social Traders, the School for Social Entrepreneurs and Social Firms Australia. Figure 13 shows the primary focus of Foresters’ and SEFA’s referrals to social enterprise support providers. 28 referrals were made up to 31 December 2012. Fund managers identified strong needs for support with financial viability and business planning, operations and governance. Given SVA’s later establishment, it did not make any capacity building grants in its first quarter of operations. At this stage of the program, it is too early to assess the outcomes of these capacity building activities. The fund managers anticipate that over time, the social enterprise receiving support will re-enter the investment appraisal process and provide a future source of investment opportunities for SEDIF funds. Figure 13: Reasons for capacity building referrals by SEFA and Foresters In some instances, social enterprises have been referred to work on more than one area of capacity building. 34 3.9 Post-investment Support The fund managers are also likely to provide some level of post-investment support to investees as part of their relationship management. In these early stages, there is little information about the ongoing capacity building needs of investee social enterprises and how the fund managers intend to approach this. 3.10 Challenges for Developing the Capability of Social Enterprises The fund managers have identified a number of significant challenges for both the work required to develop a pipeline of enterprises ready for investment and the development needs of the social enterprise sector more generally. The following section describes some of these challenges for the coming year. The demand for capacity building With the limited pool of providers of targeted support appropriate for social enterprise, the demand from the social enterprise sector for these services exceeds supply. Importantly, there are limitations to what SEDIF is expected to achieve in terms of capacity building, and so an important element of the fund managers’ approach has been to leverage current opportunities. The fund managers have established good connections with existing providers, and an important element of their work over the next year will be to continue to develop some of these pathways to investment readiness for social enterprises. The recent announcement of Indigenous Business Australia’s tender for the Indigenous Social Enterprise Capital Fund provides an important opportunity to fund development needs of Indigenous social enterprises in a way that will build their ability to take on SEDIF finance at a later stage. Further work in the coming year will be aimed at finding support that matches the specific needs of social enterprises. SEFA, for example, has reported difficulty in matching mentors with the particular development needs of social enterprises. Accessing mentors for Indigenous organisations in rural and remote areas has also been a challenge. The fund managers have begun to work together to address some of these capacity building challenges. For example, Foresters and SEFA have held workshops to identify where they can co-operate on capacity building, identifying each other’s priorities and forming a strategy where referrals can be efficiently co-ordinated between them. SEFA has undertaken a review of its capacity building approach and diverted its resources to improving support throughout the investment process. After a thorough analysis of its experience in the market, investment readiness issues and appropriate intervention strategies, SEFA is focusing more on developing support networks as a source of referrals and spending more ‘hands-on’ time with loan applicants. In addition to its grants component, the SVA Impact Investing team continues to work closely with its internal capacity building business area and external development partners. For example, SVA’s first SEDIF investment is a co-investment with Social Traders in North Yarra Community Health, a social enterprise which developed its model while participating in Social Traders’ The Crunch program. 35 3.11 The Year Ahead The fund managers will continue their work in key areas to build and sustain a strong investment pipeline. This includes a number of strategies to address the challenges of the emerging impact investment market. Building demand Consistent with other emerging markets, a relatively small proportion of the enquiries are converted to investments by the fund managers. This trend is being driven by a number of challenges: Much of the fund managers’ work in the first year was concentrated on establishing the funds and operations to ensure ongoing sustainability. Some of this work included establishing business, risk and governance processes, marketing, building brand awareness and product development. The developing nature of the Australian impact investment market means that there are few wellestablished pathways for the flow of information and finance between the supply and demand sides of the market. For example, there are few support networks with clear referral pathways for social enterprises looking to take on finance. As intermediaries, the fund managers have a role to improve the overall efficiency of the impact investment market by supporting the development of these pathways to improve the flow of capital to social enterprises. There is limited understanding of impact investment in the Australian social enterprise sector. This contributed to the early influx of enquiries from social enterprises not suitable or ready for finance. Low levels of investment readiness in the sector mean that very few social enterprises present viable investment opportunities at first contact with the fund managers, therefore, investment appraisal processes can take some time. Capacity building and investment readiness are key challenges for social enterprises in seeking to access finance. This is considered in more detail in Chapter 4. Targeting of social enterprises to capital Some fund managers have reported a greater focus on sourcing potential investments through networks and partner organisations that provide generally higher potential propositions. They plan to establish new networks around the country with leading organisations, including sector peak bodies, in order to develop stronger linkages with organisations that may be facilitated by a sector-specific approach. This will also include tailored marketing campaigns to social enterprises in a format they are familiar with. An example is Foresters’ ‘Grow’ Campaign, which is designed to tap into the experience many social enterprises have with the process of applying for grant funding. Continuing to refine the investment process Significant improvements have been made to refine the investment process. In particular, fund managers have adopted active improvement strategies to streamline resources and adapt their processes to the realities of the market and pipeline development experience. Given that the funds are still at a relatively early stage, it is anticipated that this process will be ongoing as the market continues to develop. The funds have been refining their processes based on early experience. Improving market understanding All fund managers have reported misunderstandings in the market about social finance and the need for greater awareness of investment opportunities and loan servicing requirements in the social enterprise sector. This reflects a range of factors including information asymmetry. In part, the sector outreach activities have been targeted to develop organisations’ literacy and understanding of social finance, and this will continue to be a priority. The fund managers also intend to develop case studies of successful investments to help inform the market and provide greater clarity on potential deals. 36 Building investment readiness A particular area of focus for the fund managers in the coming year will be to improve the financial literacy of social enterprises. This will help develop a better understanding of the impact investment products that are available to them from the SEDIF funds. While financial literacy has been the dominant barrier to investment readiness, there are other challenges that are broadly reflective of cultural barriers, including board reluctance to take on debt, poor governance structures, inexperienced personnel and poor business planning. The fund managers will continue to address these issues, where appropriate, including how best to leverage partnerships with other organisations to support the development of investment ready social enterprises. 37 4. Investments and Impact 4.1 At a Glance At 31 December 2012, ten SEDIF investments totalling $4.69 million had been approved. The investments include a mix of larger secured property loans, smaller unsecured business development loans and one equity-like investment. The interest rates charged on loans varies from seven to eight per cent for secured loans and 10 to 12 per cent for unsecured loans. The terms of the loans range from four to seven years and 10 to 15 years for larger mortgage-secured loans. The immediate impact of the ten approved investments is already evident, including job creation, purchase of premises, and the launch of new programs. The longer-term impact will be measured as the investments mature. Each fund manager has made significant progress in developing impact measurement frameworks that can be benchmarked internationally. The impact reports are made publicly available. 4.2 The SEDIF Investments The fund managers are developing a range of financial products to meet the needs of both social enterprises and impact investors. In line with SEDIF objectives, these financial products are testing the capacity for, and existing barriers to, impact investment and access to capital for social enterprises. In the early days of the SEDIF funds, the fund managers are beginning to differentiate their place in the market and products being offered and, over time, this differentiation will become more apparent. Ten investments were approved at the end of 2012, worth a total of $4.69 million. The tables below provide greater details about the SEDIF investments and information about individual investments can be found in the Investment Register, Appendix F. Investments by fund manager (as at 31 December 2012) Fund Manager Social Enterprise Finance Australia Foresters Community Finance Social Ventures Australia Total Average Number of Investments Value 3 4 3 10 - $1,600,000 $1,472,515 $1,613,000 $4,685,515 $468,552 38 Investment characteristics Financial Instruments Interest Rates Terms Security Nine of the investments are in the form of loans; the other investment is an equity-like investment (see PGM Refiners case study). Two predominant types of loans are emerging; o larger secured property loans with lower interest rates and longer terms; and o smaller higher-interest unsecured business development loans. The secured property loans tend to include some portion of the loaned capital for operational expenses and other business development. The interest rates range from seven to 12 per cent. The lower interest rate loans (seven to eight per cent) are generally secured by mortgage and the higher interest rate loans (10 to 12 per cent) are generally unsecured business development loans. Most investments have between four and seven-year terms. Some mortgagesecured loans have longer terms of 10 and 15 years. The fund managers have shown differing appetites for the term of the investments. Foresters has approved loans of up to 15 years while SVA has reported a desire for greater liquidity in its fund and is aiming to maintain loan terms of between five and seven years. This is likely a product of the different requirements of the investors in each of the funds. Half of the loans were secured by mortgage, ranging between $400,000 and $800,000. The unsecured loans are smaller business development loans ranging between $35,000 and $163,000. Case Study: An innovative equity-like investment in PGM Refiners from SVA SVA’s $1 million quasi-equity investment in PGM Refiners represents an innovative application of alternatives to debt finance for social enterprise. PGM is an Australian incorporated private company located in Dandenong, Victoria that recycles end-of-life electronic waste (e-waste) such as televisions, computers, point-of-sale equipment, and set top boxes. PGM provides employment opportunities to disadvantaged job seekers, including those who have experienced long-term unemployment. The Fund’s equity-like investment in PGM is via convertible preference shares. The investment will be made in two tranches of $500k each. The first has been made and the second is expected to be made in 2013. The investment is expected to create up to 30 job opportunities for disadvantaged job seekers, with 10 jobs already created at 31 December 2012. PGM is using the investment to increase its recycling capacity to capitalise on a legislated increase in e-waste recycling brought about by the National Television and Computer Recycling Scheme. The recycler will upgrade and expand its facilities in Dandenong, and launch a new site in New South Wales. The investment in PGM Refiners is an example of innovative product development, which is one of the SEDIF objectives, and provides a flexible financing option that has enabled PGM Refiners to expand its business reach and deliver greater impact. This investment gives SVA the assurance of a fixed rate of return plus the opportunity for higher returns depending on the success of PGM Refiners. Importantly, this investment demonstrates a strong partnership between both organisations, and how it is possible for a social enterprise to structure its operations to be able to access finance appropriate to its business needs and capabilities. 39 4.3 Broad Comparison with the Experience of Small Business As noted, the early experience of the fund managers is broadly consistent with the wider experience of small business funding in Australia. A recent report by the Reserve Bank of Australia (RBA)29 shows that interest rates for small business have been around 7.5 to 8.5 per cent for the last three years (compared with six to seven per cent paid by household mortgages and larger businesses), noting that variability in interest rates between small businesses is high. This is generally comparable with SEDIF lending rates, noting the variability in loan products and size. The RBA report says smaller businesses typically access funding on less favourable terms than larger businesses. The reasons mostly relate to their size, in that smaller businesses’ revenue streams are more volatile, increasing the riskiness of these loans to lenders. The RBA report also notes that small businesses usually have shorter financial histories and that, as a result, banks have tended to charge small businesses a premium for the added uncertainty of having less information to base credit assessments on. The RBA notes that this problem has become greater in recent years as banks place more weight on quantitative risk assessment methods. The challenges for investment readiness of social enterprises identified in the previous chapter also mirror the experience of small business, as illustrated in an OECD discussion paper.30 “Access by SMEs to finance is constrained by demand-side weaknesses. Most businesses are not investment ready. Their owners are unwilling to seek external equity finance and those who are willing do not understand what equity investors are looking for or how to “sell” themselves and their businesses to potential investors. These weaknesses, in turn, compromise the effectiveness of supply-side interventions, such as initiatives to stimulate business angels or which create public sector venture capital funds.” Facilitating Access to Finance: Discussion paper on investment readiness programmes, 2010, OECD 4.4 A Place in the Market SEDIF funding has provided an opportunity for the SEDIF fund managers to provide an alternative financing option for social enterprises other than traditional sources such as banks. In doing so, they are addressing some of the issues raised by the RBA through a greater focus on engaging with social enterprises to better understand their credit risks and investment readiness (discussed in more detail below). The interest rates charged by the fund managers are broadly comparable with small business lending rates, noting the variability in products offered and the additional engagement with social enterprises to build the pipeline of potential investments. Significant work has been undertaken by the fund managers to ensure a better alignment of supply and demand through their pipeline development and market outreach activities discussed in the previous chapter. As a result of their exposure to the market, the fund managers have largely revised their loan projections to reflect the realities of the market. Earlier projections had been based on estimates of market activity and have proven to be optimistic. This was largely expected, and with a better understanding of the market and the fund managers’ place in this market, the revised loan projections provide a more realistic view of future investment activity. 29 M Matic, A Gorajek and C Stewart, Small business funding in Australia, Reserve Bank of Australia, 2012 <RBA http://www.rba.gov.au/publications/workshops/other/small-bus-fin-roundtable-2012/pdf/02-small-bus-fundingaus.pdf> 30 C Mason, and J Kwok, Facilitating Access to Finance: Discussion Paper on Investment Readiness Programs, 2010 <OECD http://www.oecd.org/investment/psd/45324336.pdf> 40 4.5 Social Impact Areas The ten investments that have been approved reflect a range of targeted areas for impact. Figure 14 and Figure 15 show the spread of these investments across priority impact areas and industries. While these categories often align with each other, they are not necessarily always the same. For example, a café which employs people experiencing a mental illness would operate in the hospitality industry while creating a social impact in mental health and employment. In line with the trends emerging through the deal pipeline (refer to Chapter 3), the investments have been made across a diverse range of priority impact areas and industries. Figure 14: Investments by priority impact area The targeted impact area of each investment. Note that some social enterprises are targeting more than one impact area. For example, a social enterprise that creates job opportunities for people with disability will be counted under both ‘employment’ and ‘disabilities’. 41 Figure 15: Investments by industry The proportion of investees operating in each industry is shown as a percentage. 4.6 Investment Impact Given the early stage of the approved investments, it is not possible to report on anything other than the immediate impact the investment has had or the proposed impact of the investment. Over time, as the investments mature, further progress on investment impact will be provided by the fund managers through their impact reports. While some investments have direct social impact, such as job creation, other investments will primarily have an enabling effect on social enterprises. For example, purchasing property may reduce the financial burden of ongoing rental costs or the uncertainty of future occupancy and allow a social enterprise to expand its operations. As these impacts are achieved, the fund managers will include them as part of the annual impact reporting process. The fund managers have identified these immediate impacts of the first ten SEDIF investments: Between 30 and 75 jobs will be created for disadvantaged job seekers. Of these, 42 were created as at 31 December 2012. Two social enterprises can now purchase all or part of the premises they were previously leasing. Two social enterprises will purchase new premises to expand their operations. Four social enterprises have been able to launch new programs that aim to create social change and generate revenue. Two social enterprises now have the finance to provide improved health services to disadvantaged individuals. Three social enterprises now have the necessary finance to help them scale up their operations. 42 Case Study: Eating Disorders Victoria launches a new program with Foresters loan Eating Disorders Victoria Inc. (EDV) is using a $75,000 business development loan from Foresters to launch a new revenue-generating service. It is a strong example of how a not-for-profit can rethink its current ideas about service delivery to not only reach sectors of the community that it couldn’t before, but to sustain the long-term viability of the organisation. “The new service will not only serve as an independent source of revenue for the organisation but will also be of significant social impact for individuals and families across the state. “Being able to offer this service will not only serve to make our organisation more sustainable in the long term but will also have a direct impact upon the mental health and wellbeing of thousands of Victorians. “The loan funds will enable us to recruit a client services manager, purchase and install a HiCaps machine and cover marketing expenses for the promotion of our now expanded counselling service.” Jennifer Beveridge, CEO, Eating Disorders Victoria EDV is unique in Victoria in providing comprehensive support and information services on all aspects of eating disorders. EDV incorporates a unique approach to the provision of non-clinical support services through a blend of qualified professionals and lived experiences of employees and volunteers. The approach and services provided by EDV have a direct impact on the mental health and wellbeing of thousands of Victorians every year. EDV accessed finance through Foresters to set up a social enterprise component to their service, being a fee-for-service counselling arm. The loan from Foresters has enabled EDV to establish much needed counselling sessions that provide early intervention and ongoing support for people with eating disorders in Victoria, as well as affording vital support to their families, carers and friends. By establishing the fee for service program, Eating Disorders Victoria can provide community-based, specialised support to those who do not qualify for government funded services. This loan shows how SEDIF finance is being used to help social enterprises to grow, both in terms of impact and capacity. 43 4.7 Impact Measurement The fund managers are developing their approaches to impact measurement in order to capture the social and environmental impact of the funds. While their approaches are different, each uses the taxonomy of the Impact Reporting and Investment Standards (IRIS) to improve local and international comparability. This work is a key part of meeting the SEDIF objective of supporting the development of market infrastructure. Impact measurement frameworks communicate the social impact of investments and allow for comparability across the market. The fund managers are required to publish their impact reports on an annual basis. The following provides an overview of the fund managers’ progress to date, with developing their approach to impact reporting. These impact reports will develop over the years as more loans are made and the impact of the work of social enterprises enabled by their SEDIF finance is realised in the communities in which they operate. Foresters Foresters has developed its framework based on 42 IRIS indicators, some custom indicators based on Foresters’ theory of change, investment profiles adapted from those used by the Global Impact Investing Network, and in-depth case studies. Foresters is also considering incorporating Social Return on Investment (SROI) analysis if resources allow. Foresters’ first impact report has been published and focuses on the case studies of its first investments. The report also includes interviews with loan recipients.31 SEFA SEFA has partnered with the University of Sydney Business School to develop an approach called the StrategicFrame. The StrategicFrame conceptualises inputs, activities, outputs, outcomes and impacts (each with relevant IRIS indicators) as being driven by an organisation’s mission and influenced by the environment or context of the organisation. It also incorporates a process of evaluation and adjustment that is able to reflect the organisation’s particular characteristics. SEFA’s first annual impact report has been published and focuses on the development of the StrategicFrame and how SEFA has used it to evaluate its impact and improve its business processes in its first year of operations. It also features a case study of Three Sista’s and how it has utilised the StrategicFrame. SEFA is actively considering how best to capture and present the practical application of this framework in a way that balances the unique character of each social enterprise with a measurement framework for the fund as a whole.32 SVA SVA’s impact measurement framework will pursue a combination of IRIS indicators and individual qualitative indicators to capture the impact of the fund’s investments. SVA has selected the IRIS and qualitative data indicators for the North Yarra Community Health and has begun to collect data. SVA was not required to publish an annual impact report in 2012 as it reached its first anniversary in 2013. It has included information on the immediate and expected longer-term impact of its current investments in its published Investor Report.33 31 Foresters Community Finance, 2012 Annual Review, 2013 <Foresters http://www.foresters.org.au/knowledge-exchange/publications> 32 Social Enterprise Finance Australia, 2012 Annual Social Impact Report – SEFA, 2013 <SEFA sefa.com.au/resources/reports-and-documents> 33 Social Ventures Australia, SVA Social Impact Fund report: Investor report as at 31 December 2012, 2013 <SVA www.socialventures.com.au/social-finance/about-the-sva-social-impact-fund/investors/investor-reporting> 44 Case Study: Multiple impacts created with SEFA’s investment in Three Sista’s The Three Sista’s investment provides a good example of how social enterprises can leverage partnerships to achieve a number of different social impacts in their communities. Three Sista’s is a privately owned company with a social mission to provide transitional accommodation for Indigenous people experiencing homelessness and displacement in the Cairns area. SEFA made a $450,000 loan to Three Sista’s that has enabled it to purchase a number of units and the management rights of a former tourist accommodation facility in Cairns. Three Sista’s has since refurbished the 68-unit facility and is now providing its services to the Cairns community. While Three Sista’s is in its early stages of operation, its services are already in high demand, with up to 90 per cent occupancy, including up to 75 per cent Aboriginal and Torres Strait Islander families. The organisation connects its clients to a range of government and non-government services to help address issues associated with disadvantage. Three Sista’s is also providing employment and training opportunities. They have employed four Indigenous workers through Job Services Australia and have partnered with a range of local nonprofit organisations to progress the redevelopment of the property. Three Sista’s revenue model includes rent from the units, consultancy services and its charity, the Three Sista’s foundation. This loan has provided Three Sista’s with a more stable financial footing to build the activities of the enterprise. Having used the loan to secure premises, Three Sista’s has been able to think more strategically about growing its business and building stronger commercial opportunities in the community which will help it deliver even greater social impact. “Our relationship with SEFA extends well beyond our commercial connection. SEFA gives Three Sista’s access to a range of organisations and services we could not find on our own for example to the University of Sydney Business School’s Research Group which is helping us measure the social impact of our work." Three Sista’s 45 4.8 The Year Ahead Matching loans to demand The first year of loans has demonstrated product variety from large mortgage secured loans to smaller unsecured business development loans and an equity-like investment. While fund managers have indicated a preference for larger loans to build the track record and sustainability of the funds, they are also sensitive to the different needs of social enterprises through access to smaller business development loans. The fund managers will continue to match investment products with demand from the market. Continued product development Over the coming year, the fund managers will continue to provide tailored finance to social enterprises and look for opportunities for innovation. SVA has made its first equity-like investment, and SEFA and Foresters will further develop the incubation component of their funds. In time, as these products are tested, modified and proven, the demonstration of a track record will contribute to the development of market infrastructure with reliable industry standards and benchmarks. 46 5. Funds Management 5.1 Funds Management The department and the fund managers have adopted innovative and flexible approaches to managing SEDIF in order to best achieve its market development objective. The Australian Government has taken an enabling role by providing $20 million in capital to prompt market activity and maintaining an ‘arm’s length’ stance in managing the funds. The key feature of this approach is a focus on SEDIF objectives without requiring a set model for how to reach those objectives. This has allowed each fund manager to establish a unique fund and flexibly manage it according to the needs of the impact investment market. Managing risk through the outcomes-based funding agreements Through the SEDIF selection process, the department developed tailored outcome-focused funding agreements with the fund managers that were not overly prescriptive and allowed them to effectively implement their unique proposals and to modify them over time. Importantly, this flexibility was matched with appropriate accountability through the inclusion of clauses linking the fund managers’ decisions to SEDIF objectives. This has proven to be a successful model that has enabled significant improvements to be made to the management of the funds based on the fund managers’ early experience. In addition, the fund managers have tested their understanding of SEDIF objectives with the department in specific detail to inform some investment decisions. These examples demonstrate how the combination of flexibility and accountability is enabling the fund managers to respond to the emerging needs of the impact investment market and contribute to SEDIF objectives. As a contractual matter, the fund managers are obligated to act in the best interests of advancing SEDIF objectives, and are held accountable for this through delivery of their business plans. This is particularly important in mitigating the necessary uncertainty of business planning, which has required adjustments as the funds have become operational in the market. These plans were developed in consultation with the department to give practical effect to their original proposals in applying for SEDIF funding. During the period of this report, the fund managers have progressed through three phases. Initially, the fund managers were required to establish the funds. This required different levels of activity depending on each organisation (for example, as a new business, SEFA was required to undertake the additional work of securing premises, establishing websites and formalising recruitment). Following the establishment phase, the fund managers progressed through their early operational phase where many of the business processes were refined and improved, and are currently in a ‘business as usual’ phase where business processes have largely been settled and the fund managers are fully operational. Given the developmental nature of the earlier phases, the department met with the fund managers on a more frequent basis. Reporting SEDIF reporting requirements are one of the department’s key accountability mechanisms, with the fund managers reporting on a quarterly basis. Consistent with the approach taken to the funding agreement, the department has not restricted the fund managers to reporting to a set form or template. Rather, it identified the essential information that it needs to monitor the funds’ progress and identify areas of risk. The department also worked with the fund managers to develop a set of minimum data indicators to achieve greater consistency of data across the funds. Consistent data is important for building an understanding of the impact investment market, illustrating market activity and identifying potential barriers and opportunities to market development. 47 The department will further streamline the reporting arrangements as the funds mature. Previously, face-to-face meetings were held each quarter to discuss at length the early implementation issues and experiences of the market. Now that the funds are established and operational, and in the interests of streamlining the use of resources, the department and the fund managers will meet less frequently, unless otherwise required. This is in line with the decreasing level of risk to the program as the funds complete the establishment period and become fully operational. Collaboration through the Fund Managers Working Group The department and the fund managers have also jointly collaborated through the Fund Managers Working Group. This option for the fund managers to meet collectively with the department was identified as an opportunity to discuss issues that were relevant to all fund managers. Currently held on a semi-annual basis, the working group meetings have served as a forum to share information and different perspectives on the market. To date the meetings have focused on reporting, investment readiness issues and impact measurement. They have helped reach a consensus in developing the minimum data indicators and identify areas where fund managers can work collaboratively. In particular, Foresters’ and SEFA’s joint workshop on capacity building stemmed from the discussion at one of these meetings. The department will continue to facilitate these meetings where there is value to both the Australian Government and the fund managers. 48 6. Lessons from the Market 6.1 At a Glance Catalytic funding has been a powerful tool in stimulating investment and activity in the impact investment field. It has mobilised investors on the supply side and social enterprises on the demand side. The nature of the funding strategically moderated the risk that might otherwise limit the development of a new market. There is willingness to act from both the supply and demand sides of the market. However, the fund managers have identified a number of challenges. The most significant is the low level of investment readiness in the Australia social enterprise sector, and the need to target those social enterprises that are appropriate for growth and development financing. Overcoming the challenges facing the supply and demand side of the impact investment market will take time. However, the fund managers are already making inroads to market development with the initial capital supply, market engagement and development of market infrastructure. SEDIF has stimulated the development of at least one other fund to help build the investment readiness of Indigenous social enterprises through Indigenous Business Australia. Other governments also recognise the need for action and are contributing to the development of the investment pipeline in Western Australia, New South Wales and Victoria. Other secondary effects on the market include the development of new networks and relationships across government and social sectors. Overall, the experience with SEDIF so far indicates that there is much in common between governments’ actions for catalytic effect in impact investment and other areas of innovation and industry policy. The department’s experience of implementing SEDIF can inform future government action in impact investment or other markets. 6.2 Supply The initial private investment in SEDIF demonstrates a broad and varied interest from a range of investors in the market who see the value in achieving both a social and financial return. Further, the range of different types of investors indicates the broad appeal of the impact investment model, including for institutional investors. This experience is consistent with international trends and although it is still early days for SEDIF, it points to an investor interest that is worth investigating further in order to grow the impact investment market in Australia. The Christian Super investment in Foresters’ fund shows that innovative deals can be structured to meet the fiduciary obligations of superannuation funds. This is an important signal to the market as making impact investment opportunities more accessible to institutional investors will be integral to its long-term development. “Sharing the risk with governments, as we did with the SEDIF program, improves the risk-adjusted return and allows us to make meaningful investments that make a real difference in the community. In our view, the shared risk and reward model is a key component of any investable structure that seeks to improve both the financial and the social return of the investment.” Peter Murphy, Chief Executive Officer, Christian Super The interest that the fund managers have received through their investor outreach programs is promising for further growth of the funds. However, the fund managers have also identified a number of challenges that will need to be addressed before SEDIF and other impact investment initiatives are able to scale significantly. The most significant is the development of a track record of approved investments, which is now under way. 49 6.3 Demand The demand-side response to SEDIF has shown that there is a vibrant social enterprise sector looking for opportunities to grow and scale. This interest is coming from a diverse range of social enterprises that differ widely in terms of impact focus, industry, operating model, size, location and capacity. The fund managers have found that the sector also differs in terms of its understanding of impact investment and the opportunities it presents. At one end of the spectrum, social enterprises can be heavily grant-dependent and less motivated to take on finance. At the other end, social entrepreneurs are seeking finance to scale well-developed businesses and achieve social impact. However, even at this stage they still face challenges in accessing finance and many have failed to do so through traditional financial institutions. This highlights a gap in the market and reinforces the SEDIF objective of improving access to capital for social enterprises. The generally low level of investment readiness across the social enterprise sector presents a considerable barrier to the growth of the SEDIF funds and broader impact investment market. There is a clear need for greater capacity building services to overcome this barrier. The SEDIF fund managers and other providers in the market offer some of these services, but currently the demand for these services exceeds supply. An important element of understanding the demand for access to finance is understanding the life cycle of a social enterprise. While SEDIF was pitched at growth and development financing, some of the early expression of demand was from social enterprises seeking early-stage seed or grant capital. Given this context, and noting the specific focus of the SEDIF initiative, there is a broader potential for other initiatives to respond to different expressions of demand for access to finance. While existing capacity building programs delivered through social enterprise intermediaries have attempted to do this, the SEDIF experience suggests that there is still significant room for further attention to this financing need. Initiatives from the sector such as The Crunch (Social Traders) and recent initiatives by the Western Australian, New South Wales and Victorian State Governments and Indigenous Business Australia shed more light on this opportunity. 6.4 Intermediation The SEDIF fund managers are playing a vital role in bringing together the supply of impact investment capital with the demand from social enterprises to access that capital. In the emerging field of impact investment, the SEDIF fund managers are an important demonstration of the role that intermediaries can play in building the market. This demonstrates the opportunities to link the supply and demand side of this developing market through: building a pipeline of investment ready investee organisations on the demand side; increasing awareness and information of investment opportunities on the supply side; bridging gaps between the needs of investee organisations on the demand side and available finance and financial products on the supply side; and brokering deals that demonstrate an appropriate balance of social and financial return and meet the needs of both investee organisations and investors. 50 6.5 Market Development Takes Time Overcoming the challenges facing the supply and demand side of the impact investment market will take time. The fund managers have a complex role where they must deal with a large degree of uncertainty, respond to market conditions and evolve their approach to lead this emerging practice. However, the fund managers are already making inroads to market development with the initial capital supply, market engagement and development of market infrastructure. The Australian Government also recognises that the SEDIF fund managers cannot develop the market alone and that, as a demonstration project, they make a contribution to the development of the broader market. 6.6 Direct Market Impacts The SEDIF fund managers are working to catalyse the impact investment market on a number of fronts. The initial step of securing private investors and facilitating a supply of over $40 million in capital to the market has established investment opportunities that did not previously exist. Engagement with both the supply and demand side is helping to educate the market, raise awareness and create investment opportunities. In particular, the fund managers are improving the investment readiness of the sector through their capacity building approaches. The investments to date are contributing to this, providing tangible case studies that demonstrate the potential for impact investment across a range of social impact areas. The fund managers are contributing to the development of crucial market infrastructure to facilitate the flow of capital and generate social impact. This includes developing impact measurement frameworks, innovative financial products and networks between investors, social enterprises, intermediaries and governments. The fund managers’ experience of the impact investment market to date has been one of growth. This includes growth in interest, awareness, activity and involvement from a diverse range of stakeholders. The fund managers will continue to build on this progress with more investments and by raising more capital in 2013. 6.7 Secondary Effects SEDIF has also produced a number of secondary effects on the broader impact investment market. Some of these have been highlighted by the Senate Economics Referees Committee and in the reports such as Dr Burkett’s research. The signalling from the Australian Government as well as direct investment galvanised parties in the market in dialogue and action. The following concrete examples show how SEDIF has contributed to the development of new networks and relationships across government and social sectors. The Victorian Office for the Community Sector is working closely with Foresters and SEFA to develop connections with the Victorian social enterprise sector. The office is also hosting SEFA’s Melbournebased employee in its office and commissioning investment readiness tools from Foresters which will be available on the office website. These secondary effects are likely to build the investment readiness of social enterprises in Victoria. Similarly, Foresters is undertaking some community assetbuilding work for the New South Wales State Government. Two unsuccessful applicants from the first SEDIF fund manager selection process have formed a partnership and are working on their own social investment initiative, and another applicant has submitted a proposal as a social enterprise to one of the fund managers This demonstrates the collaborative effect of SEDIF and the way in which it has brought together organisations and individuals with a common interest in impact investment. 51 As discussed in Section 3.10, Indigenous Business Australia’s tender for the Indigenous Social Enterprise Capital Fund provides an important opportunity to link the capacity building needs of Indigenous social enterprises with their capacity to take on SEDIF finance. This fund has been specifically designed to build the pipeline of investment ready Indigenous social enterprises to leverage SEDIF funds. Growing recognition of SEDIF’s innovative approach will help to draw attention to impact investment as a means for governments to work with private and corporate investors to achieve social impact through the development of the impact investment field. 6.8 Future Initiatives Overall, the experience with SEDIF indicates that there is much in common between governments’ actions for catalytic effect in impact investment and other areas of innovation and industry policy. The department’s experience of implementing SEDIF can inform further governments’ actions in impact investment or other markets. Some of the potential areas for action and policy considerations are outlined below. Potential areas for action There are still gaps in the development of the impact investment market. SEDIF cannot be all things and was not designed to be. The experience so far highlights areas for the fund managers to do more work in targeting and developing the pipeline for both loans to social enterprises and investment into their funds. The SEDIF experience provides evidence from the Australian context that echoes the international experience and literature, and which suggests scope for a range of additional policy initiatives. A range of measures that could be commended was outlined in the report of the Senate Economics References Committee.34 These include: initiatives to support enterprise development and stimulate the demand pipeline; initiatives to ensure that the regulatory and policy environment do not unduly discourage supply of capital for impact investment; further support for development of intermediation to bring together supply and demand on appropriate terms; and support for developing the information flows that would reduce barriers to entry and overcome asymmetries of information affecting development of the field. Support for social enterprise development is a particular area where governments can draw on the experience of the fund managers. For example, early indications are that the social enterprise sector has a significant need for additional capacity building support. Further initiatives to support a capacity building service for the sector could be informed by data from the SEDIF experience and a survey of applicants, particularly those who were unsuccessful due to capacity constraints. This would help to target the service to the specific needs of social enterprises. 34 Senate Economics References Committee, Investing for good: The development of a capital market for the notfor-profit sector in Australia, Committee Hansard, 2011, pp.xxiv-xxvii <Parlinfo parlinfo.aph.gov.au> 52 The experience also suggests that other objectives could be achieved through targeted policy initiatives. The SEDIF experience points to scope for additional catalytic investment to further stimulate impact investment toward critical mass. It also points to a case for supporting broader enterprise development (that is, beyond social enterprise) based on the international track record in community investment and research already undertaken for such an approach in the Australian context35. Further, the experience of this initiative indicates an opportunity for governments to use targeted policy initiatives to direct capital to particular areas of policy need or priority. SEDIF as a field building innovation The provision of catalytic funding has been a powerful tool in stimulating investment and activity in the impact investment field, has mobilised investors on the supply side and social enterprises on the demand side, and has strategically moderated the risk that might otherwise limit the development of a new market. In doing so, it has created activity in a range of areas targeted specifically at social enterprises to create momentum for impact investment and to demonstrate a track record that helps build the value proposition for impact investment. The SEDIF has demonstrated a role for governments The department has demonstrated the capacity to attract and direct capital from non-government sources to achieve public value through impact investment. A relatively modest investment created momentum and credibility for governments in mobilising the market. This attracted new partners (in new combinations) and directed capital to issues that are important from a policy perspective and as a society. This demonstrates the potential of targeting policy issues where there is an opportunity for private investment, or where there is already government investment but demand and market dynamics suggest that there is potential to attract additional non-government capital or better target government capital. Important to this role is the opportunity for governments to moderate the risk for other investors, where there is public value in doing so. Overall, the experience with SEDIF so far indicates that there is much in common between governments’ action for catalytic effect in impact investment and other areas of innovation and industry policy. That is, policies executed for catalytic effect can facilitate development of the ecosystem and carefully targeted investment on appropriate terms can stimulate the market. Investment funds such as SEDIF take time to design and negotiate Given the time taken to establish the funds, they are unlikely to be suitable where there is a pressing social need requiring immediate response or funding shortfall. A commitment to co-design, collaboration and realistic timeframes are critical to the successful development and implementation of an impact investment fund. The review of SEDIF’s implementation referred to in Section 1.5 reflects more on this process. 35 I Burkett, Place-Based Impact Investment in Australia: A Literature Review Exploring Opportunities for PlaceBased Impact Investment in Australia, Australian Government Department of Employment, NAB Australia, Mission Australia and JBWere, 2012; and I Burkett, Place-Based Impact Investment in Australia: Building Blocks for Action, Australian Government Department of Employment, NAB Australia, Mission Australia and JBWere, 2012 <Department of Employment http://employment.gov.au/social-innovation> 53 The terms of the Australian Government grants provided a stimulus to private investment that was otherwise unlikely to have occurred This should not be seen as a long-term dependency, but as making a good case that more carefully targeted investment on appropriate terms could further stimulate the market. Consideration could be given to other policy priorities and outcome areas that could help achieve impact through a critical mass of targeted finance (for example, focusing on a place-based approach to underserved communities, extending to small businesses or focusing on particular sectors such as early childhood development or other social infrastructure). With the appropriate conditions, a range of investors can and will participate With a modest investment, SEDIF has attracted the full spectrum of investors including individuals, philanthropic trusts, international leaders entering the Australian market, not-for-profit organisations, banks and a superannuation fund. International experience has important lessons for local initiatives The testing of the market with the SEDIF initiative has revealed a high degree of correlation between the Australian circumstance and experience and international developments on both the supply and demand side. This reinforces the notion that Australia can learn from international initiatives and ideas and also adapt for the Australian context. 54 7. Conclusion With the launch of three funds, SEDIF has met its principle objective to establish two or more investment funds that generate social, cultural or environmental impact in addition to a financial return. This catalytic funding has been a powerful tool in stimulating investment and activity in the impact investment field, has mobilised investors on the supply side and social enterprises on the demand side, and has strategically moderated the risk that might otherwise limit the development of a new market. The fund managers bridge supply and demand in the market. As the number of specialist intermediaries for social enterprise and impact investment remains relatively small in Australia, these fund managers have significantly contributed to the landscape. They have achieved significant reach, set up at a level of quality that is being recognised internationally, and made $4.69 million in investments in social enterprises. The early indications are promising for further growth of the SEDIF funds. However, the fund managers also face challenges that come from being new businesses in an emerging field. The challenges of an emerging market have a considerable influence on the funds’ operating environment. While there is strong appetite from both the supply and demand sides, there are barriers to the ready flow of capital to social enterprises. Most significantly, Australian social enterprises experience similar challenges to other small and medium-sized enterprises in that they often require work to develop their operating and revenue models and cash flow before they are ready to take on a debt commitment. These challenges are not unique to SEDIF and reflect the experience in the United Kingdom, North America and Europe over the last decade. Advances in the field in recent years, including the performance of the funds themselves, give reason for optimism for the continued development of the funds and the impact investment market. With the establishment phase complete, the SEDIF fund managers have now set up the key business processes and refined their approach to market development based on their early experience. Over the coming period, they will build on that approach to develop the market and address some of the challenges they have identified. Looking ahead, the following areas will be a strong focus: More investments - disbursing more of the fund capital and converting more of the applications in the pipeline into investments Pipeline development and capacity building – building a stronger investment pipeline through continued engagement with the social enterprise sector, reaching more ‘growth stage’ social enterprises, capacity building activities to feed into the investment pipeline and develop the demand side of the market Impact measurement – using their impact measurement frameworks to capture the impacts of the funds to ensure the funds are meeting their objectives. The 2013 impact reports will provide the first substantive measure of the impacts of the funds Attracting new capital – looking for new investors will become an increasing focus for the fund managers as they are now starting to demonstrate a track record with their first investments Ongoing innovation – continuing to respond to the challenges and opportunities of the emerging impact investment market with innovative solutions and approaches. Future reports will review the funds’ progress in these areas. They will continue to view SEDIF in the context of the emerging impact investment market and the experience of other leaders in the field, locally and internationally. “Let’s wait for the next one or two years and then look at it again, but I’m quite confident and quite enthusiastic about what has been done so far.” Peter Blom, CEO Triodos Bank 55 8. Appendices 56 Appendix A: Program Logic 57 Appendix B: SEDIF Development and Selection Process Overview 58 Appendix C: Foresters Fund Structure 59 Appendix D: SEFA Fund Structure 60 Appendix E: SVA Fund Structure 61 Appendix F: Investment Register Name Location Impact Industry Organisation Description Eating Disorders Victoria (EDV) Melbourne VIC Health & Mental Health Health An eating disorder support and advocacy group which provides a variety of services. Universal Village Pty Ltd Melbourne Fair Trade Fair Trade Small retail/wholesale business distributing fair trade foods and beverages and increasing awareness of fair trade goods. Indigenous Consumer Assistance Network Cairns Indigenous Financial Services Organisation seeking to improve the outcomes for Indigenous consumers with services and advocacy. Artery Co-operative Melbourne Arts & Culture Culture & Recreation Housing, Homelessness, Indigenous, & Health Housing Amount Investment Purpose Intended Investment Impact $75,000 Launching a fee for service counselling program that will generate income for the organisation. An additional 840 sessions of early intervention and ongoing support for people with eating disorders. $35,000 Financing the point of sale promotion of fair trade Qi Tea in Woolworths, and promotional activity to increase awareness. Increased awareness and consumption of fair trade goods in Australia and the employment of more Australians. $630,000 Property and operating capital to establish a social enterprise designed to assist Indigenous consumers. Financial services and microfinance for indigenous individuals in the Far North Queensland region. Artist/member-run initiative providing appropriate studio space to professional artists in city fringe Melbourne. Artery seeks to foster a vibrant artistic community through its establishment. $732,515 Purchase of studio space, and operating capital to continue provision of services. Stronger organisation financially and reduced risk of exposure to fluctuating rental markets, enabling more sustainable provision of space for the creation of art. Three Sista’s provides crisis accommodation to people in Cairns. $450,000 Capital to purchase some units and lease the remainder of an underutilised tourist resort which it uses to deliver its services. Capital to refurbish the facility. Stronger organisation financially, establishment of program to deliver housing, homelessness, and health services. Training and employment opportunities are also being created. Foresters VIC QLD VIC SEFA Three Sista's Cairns QLD 62 Name Location Impact Industry Organisation Description Kuranda Education Education & Training Independent school in a disadvantaged area with 182 students. Amount Investment Purpose Intended Investment Impact Candlenut Steiner School will use the loan facilities to build extra classrooms and a science lab. Accommodation of more students and greater education opportunities; reduced waiting list for early childhood education, opening of Class 10 to the community. SEFA Candlenut Steiner School QLD $500,000 (loan) + $100,000 (standby facility) Myrtle Park Retirement Homes Yolla TAS Affordable Housing & Aged Care Housing & Property Mgmt Myrtle Park offers independent living units for older Australians, providing opportunities to ‘age in place’. $500,000 Construction of six new environmentally friendly two-bedroom units for older Australians. Expansion of services, in an area of high disadvantage, allowing more people to ‘age in place’. $450,000 The loan will to help NYCH establish a new private general medical practice. Profits from this practice fund NYCH’s community health centres. To provide a source of funding for the free or lowcost health services that NYCH provide. PGM will expand its operations in Dandenong and to establish a new site in NSW. Employment of 10-15 additional disadvantaged job seekers. Working capital allowing Ability Enterprises to pay staff and meet training requirements to fulfil a contract with Toowoomba Regional Council Job creating for people with disability (minimum of 20, expected 60). SVA North Yarra Community Health (NYCH) Melbourne VIC Community Health Health NYCH provides a wide range of medical, allied health, social work and community development services over three community health centres. PGM Refiners Melbourne Employment and Environment Waste Disposal & Recycling E-waste recycling enterprise, with a strong focus on longterm employment. Over 70% of its production-line staff are disadvantaged job seekers. $1,000,000 Social Procurement organisation that aims to win contracts to provide job opportunities to people with disabilities. $163,000 Ability Enterprises VIC Toowoomba QLD Employment & Disabilities Waste Disposal 10 jobs had been created at 31 December 2012. 32 jobs had been created at 31 December 2012.