Kidney Community Emergency Response Coalition 2008-2009 The KCER Coalition special project assists CMS in meeting the objectives articulated in the Agency’s goal to ensure the right care for every person every time, and promotes the strategic goals of the ESRD Network Program. CMS, through contract with the Florida ESRD Network, convened a National Disaster Summit on January 19, 2006, to review lessons learned, promising practices, and to plan for the future. During the Summit, a national “Kidney Community Emergency Response Coalition” was formed to assist state and local efforts in meeting the needs of individuals with kidney disease. The Coalition is comprised of partners from the kidney community representing patient and professional organizations; practitioners serving the patient with kidney failure, such as nurses, technicians, dieticians, social workers, and physicians; independent dialysis and transplant facilities; large dialysis organizations; hospitals; suppliers; ESRD Networks; state emergency and survey representatives; as well as CMS and other Federal agencies such as the Food and Drug Administration (FDA) and the Centers for Disease Control (CDC). The Coalition includes Response Teams in the areas of patient assistance, coordination of staff and volunteers, physician assistance, communication, patient/facility tracking, facility operations, Federal response, and pandemic preparedness with a coordinating committee composed of representatives from each of the Response Teams and CMS. The goals of the KCER Coalition are to: Raise public awareness of the critical needs of individuals with kidney failure and the providers who serve them, and the need to plan ahead to ensure that life-saving dialysis services are available and obtainable in the event of an emergency and/or disaster; Promote and disseminate tools and resources so that these are available to individuals with kidney failure, dialysis facilities, and Federal, state, and emergency workers; Test and refine the national response strategy that has been put into place to assist Federal, state, and local efforts in the event of an emergency and/or disaster; and Plan for a possible flu pandemic. H1N1 Swine Flu Emergency Response KCER continuously monitors emergency information for potential threats to the kidney community. In March and April 2009, hundreds of cases of respiratory illness were reported in Mexico that were suspected or confirmed to be caused by swine influenza. By April 28, 64 confirmed cases had been reported in the United States. The first cases were in California and Texas. As it became apparent from the news media reports that swine flu could impact dialysis and kidney transplant activities, the KCER core administrative group, CMS and the KCER Pandemic Team Leaders took immediate action to activate the KCER Coalition. On Monday, April 27, 2009, KCER began hosting conference calls for ESRD Networks, CMS, and patient/provider stakeholders to discuss the potential impact of pandemic influenza on the ESRD community. Eleven calls were held from April 27 to May 21, providing a forum to discuss the H1N1 status and work together to identify and solve issues. The calls were discontinued when the participants felt the need for the calls had passed as the crisis had been addressed. A post activation conference call was hosted on May 27th for the KCER Pandemic Team, Facility Operations Team, and Federal Response Team to identify best practices, lessons learned and opportunities for improvement. Summary FMQAI: The Florida ESRD Network continues to provide the service and support to the Kidney Community Emergency Response Coalition. KCER provides CMS, ESRD Networks, and the kidney community a solid foundation and sense of direction. As we move forward, KCER will continue to embrace the values of patient-centered care and continuous quality improvement. The KCER Coalition maintains more than one hundred volunteers across the United States. Each volunteer has a unique background and provides an innovative contribution to the group. KCER thanks these individuals who give up their time and knowledge to help guide Coalition activities. This year, the Coalition reached new audiences through Community Partnership. It is vital to include new stakeholders in order to widely and effectively promote the unique needs of the kidney community. KCER also undertook new activities that use the reliable communication methods in new ways to ensure timely and effective emergency information delivery to the kidney community through the recalls and alerts task. Additionally, KCER developed a newsletter and blog, and promoted resources and information through new technology. KCER will continue to seek out new and creative methods to promote patient needs, disaster preparedness, facility training, and response coordination. Fostering innovation will support the KCER Coalition as the group continues to grow in scope and capabilities.