Proposal for ROCR Approval
1. Record
Type?
New
2. Unique
Number
R01068
3. Title
Digital Maturity dataset
4. Collection
Type
National
5. Other
Reference
Digital Maturity dataset
6. Description
Recent national guidance has underlined the
importance of digital technology to improve and
enhance patient care; Safer Hospitals, Safer Wards
(NHS England 2013), The Future's Digital (Mental
Health Confederation 2014), The Future of Mental
Health (Mental Health Network 2014), Personalised
Health and Care 2020: A Framework for Action (NHS
England 2014). NHS England has also established an
Integrated Digital Care Fund (IDCF) to provide
resources for all health and social care organisations
to move toward greater digital maturity. Current
products to measure digital maturity are able to
identify if a Trust has or is using electronic systems,
but not how well these are utilised or how they are
benefitting patients. In order to offer a meaningful
measure of systematic capability; to demonstrate how
technical systems are enhancing patient care across
health and social care, the Digital Maturity Programme
aims to establish a digital maturity framework. The
digital maturity framework will be developed by NHS
England in collaboration with the Academic Health
Science Networks, health and social care service
providers and commissioners, professional bodes,
HSCIC, CQC, NHS Choices and others. The dataset will
offer a set of indicators that display how far local
health and care economies in England have
Proposal for ROCR Approval
progressed in terms of delivering digital capabilities.
Built upon open repositories, it will allow analysis and
profiling and will support commissioners to track
progress over time. The Digital Maturity Programme
framework will allow organisations to identify where
strengths and areas for further development lie, using
the tool to hold conversations with local
commissioners and consider bidding for additional
support from the IDCF if necessary. NHS England will
also be able to track progress toward the objectives
outlined in Personalised Health and Care 2020: A
Framework for Action. Organisations using the
framework may also share, compare and monitor
results across local and regional areas to develop their
weaker areas or share good practice.
7. State
Submitted to Panel Group
8. ROCR
Reference No
9. Start Date
03/11/2015
10. End Date
02/03/2020
11. FT
Collection
Type
VOLUNTARY
12. Collection
Type
VOLUNTARY
13. Owning
Organisation
NHS England
14. Owning
Department
Patient and Information directorate
15. Owner
Name: Julian Tomlins
Proposal for ROCR Approval
Name and
Contact
Details
Email: j.tomlins@nhs.net
Tel No: 07786 665938
Location: NHS England, Skipton House
16. Senior
Supporting
Official Name
Rob Parker
17. Senior
Supporting
Official
Contact
Details
Title: Digital Maturity Programme Lead
Tel No: 07918 368535
Email: robparker@nhs.net
Location: Quarry House, Leeds
18. Data
Provider Burden Days
836.4
18. Data
Provider Burden £
£ 221521.03
18. Frequency
Annual
18. Source
Organisations
(Number of
orgs)
Acute Foundation Trust (100) , Mental Health
Foundation Trust (43) , Clinical Commissioning Group
(CCG) (0) , Ambulance Foundation Trust (5) , Local
Authorities (0) , Acute Non Foundation Trust (55) ,
Ambulance Non Foundation Trust (5) , Mental Health
Non Foundation Trust (13) , Care Non Foundation
Trust (6) , Care Foundation Trust (3) , Social
Enterprises (16)
19. Set Up
£0
Proposal for ROCR Approval
Costs
20. Other
Costs
£ 30000
21. Total
Costs
£ 251521.03
22. Please
explain the
reason for any
increase or
decrease in
burden and
provide
details of the
any other
costs figure
provided in
Q20
The Digital Maturity Framework will apply to acute,
mental health and Ambulance Foundation Trusts and
Primary Care.
23. Benefits to
Patients and
the NHS
The annual report will consider and include new
developments every year. This will ensure the tool not
only measures progress, but remains relevant and
responsive to changes in patient care, new technology
and feedback from service providers and patients.
Patient benefits; The framework will demonstrate
progress toward digital maturity. Greater digital
maturity offers patients greater management of their
care and of the health record. Patients may have the
opportunity to interact with healthcare professionals,
input into the medical record, utilise a messaging
facility to professionals and receive
reminders/appointments electronically. It is well
documented that reliance on manual documentation is
high risk as information may be missed or illegible.
Digitally mature systems are able to interface with a
range of patient information systems and identify
errors early. This results in less transcribing errors and
prevents clinical incidents to enhance patient safety.
Proposal for ROCR Approval
When sophisticated systems interact patients are not
asked to repeat information as this is transferred
across systems with the patient. For healthcare
professionals this equates to greater access at the
point of care which presents a joined up and
collaborative approach. With the knowledge of which
service providers offer the best quality service
available patients are able to make an informed
choice. The programme will therefore support other
external initiatives such as NHS Choices, My-NHS and
quality regulators such as CQC, TDA and Monitor. For
organisations the framework allows the measurement
of digital maturity which may support a bid for
additional resources. Organisations may also use the
framework to demonstrate areas of strength in digital
maturity to commissioners and patients.
Communication with patients may be enhanced
through using technology, giving patients a greater
platform to interact and deliver feedback on services.
For the organisation generally there are benefits in
terms of reduced reliance on paper systems, reduced
transcribing errors. A more digitally mature
organisation benefits from greater time efficiency,
access to medical records for community based staff
as well as internally based staff and information
sharing across organisational boundaries to enhance
care delivery.
24. Financial
benefits to
running this
collection
The framework will facilitate a measure of which
organisations can be supported to improve digital
maturity. The progression toward digital maturity will
support organisations to greater efficiency as digitally
mature systems will facilitate greater interoperability;
systems will manage and share data and information
at the point of care. Organisations will be able to
manage and view asset information, making this
information visible to commissioners who will be keen
to measure levels of digital maturity, expected service
delivery and compare peer organisations.
Proposal for ROCR Approval
25.
Publication
methods
NHS England website My NHS
26.
Publication
Links
Not known at this stage, possibly NHS Choices, CQC,
MyNHS.
27.
Requesting
Organisation
NHS England
28. Collection
Method
Web based collection
29. NHS
Mandate
Commitment
Safer Hospitals, Safer Wards (NHS England 2013), The
future's Digital (Mental Health Confed 2014), The
future of Mental Health (Mental Health Network 2014),
Personalised Health and Care: A Framework for Action
(NHS England 2014).
30. Changes
since last
assessment
31. Data in
operational
systems
No
32. Plans for
collecting this
data from
operational
systems
33. If the data
was not
collected,
what would
NHS England would be unable to measure progress
toward the vision for digital maturity, unable to deliver
the objectives outlined in the formal document;
Personalised Health and Care: A Framework for Action
Proposal for ROCR Approval
the
consequences
be
(NHS England 2014). The inability to progress the
programme would result in an inability to capture the
progressive and maturing baseline of digital maturity
and transform business processes; NHS England would
be unable to support widening the adoption of lessons
learned/best practice. NHS England would be unable
to demonstrate NHS progress to deliver new business
models enabled by advancing technology which could
render the current programme to be viewed as a ‘sideline’ rather than a critical enabler. The inability to
develop digital maturity would impact on patient
safety and communication through technological
means. The reliance on manual records presents
significant challenges in terms of transcribing and
prescribing errors. The inability to create, store and
share information between patients and care providers
and across organisational borders would not be
possible if the digital maturity programme is not
developed.
34. Is there an
impact
assessment or
business case
for this
collection? If
so please
attach
Yes
35. Process
required for
others to go
through to
obtain the
data
The data will be largely held by the organisational
informatics team - most of the data is concerned with
current IT system functionality. However, they will
need to approach the HR team for further detail such
as the number of staff that are employed by the
organisation. This could reasonably be addressed by
email and added to the dataset by a single individual
once all information is received.
36. Keywords
Digital, Technology, Maturity
Proposal for ROCR Approval
37. National /
Official
statistic
NA
38. Method
used to store
the data
The data would be owned by NHS England but stored
by UCL Partners AHSN (on a UK-based server)
39. Why
sampling is
not used
NHS England is responsible for the delivery,
administration and governance of the IDCF, Nursing
Technology Funds and the facilitation of the
development and adoption of digital capabilities aimed
to benefit patients and clinicians. It is therefore vital
that NHS England secures an overview of all provider
organisations to facilitate an overall measure of
progression toward digital maturity. Comparisons will
be built to enable organisations to compare their areas
of best practice/areas for development with peer
organisations. The analysis will also support
organisations to develop their strategy toward the
digital maturity roadmap and to discuss this with local
commissioners.
40. Details of
any pilots
Design groups have been used to develop the
datasets. These groups include specific expertise from
external agencies such as Academic Health Science
Networks (AHSNs), NHS Choices, HSCIC, CQC and
others where expertise is critical. (Such as Big White
Wall, My Health Locker for mental health expertise).
Endorsement groups have reviewed the work
completed by design groups before taking the dataset
to pilot sites. Pilot sites have been asked to complete
the dataset providing specific comments on usability,
function of the dataset and relevance/inclusion with
relation to the questions. Following pilot site feedback
a further event to draw together Chief Information
Officers (CIOs) was held. Comments and feedback
were recorded and incorporated into the framework
before the final version was completed. Two
stakeholder workshops were held at the end of June
Proposal for ROCR Approval
(one in London and one in Leeds) for valued feedback
and opinion on the question set. A small pilot by UCL
Partners at the end of August to test the new question
set and survey tool has been received favourably; and
a further larger pilot is anticipated shortly before
launch in November.
41. Equalities
dimensions
used in the
collection
42. Policy that
the collection
supports
The collection is being used to measure progress
toward existing policies and strategies published by
NHS England. Personalised Health and Care: A
Framework for Action (NHS England 2014).
43. IG Data
type
Business confidential