22108VIC Graduate Diploma of Food Industry Management This course has been accredited under Parts 4.4 and 4.6 of the Education and Training Reform Act 2006. It has been entered on the State Register of Accredited Courses and Recognised Qualifications and the National Training Information Service (NTIS). Accredited by the Victorian Registration and Qualifications Authority (VRQA) for the period 1 January 2011 – 31 December 2015 © State of Victoria (Department of Education and Early Childhood Development) 2014. Copyright of this material is reserved to the Crown in the right of the State of Victoria. This work is licensed under a Creative Commons Attribution-NoDerivs 3.0 Australia licence (http://creativecommons.org/licenses/by-nd/3.0/au/). You are free to use, copy and distribute to anyone in its original form as long as you attribute Department of Education and Early Childhood Development as the author, and you license any derivative work you make available under the same licence. Disclaimer In compiling the information contained in and accessed through this resource, the Department of Education and Early Childhood Development (DEECD) has used its best endeavours to ensure that the information is correct and current at the time of publication but takes no responsibility for any error, omission or defect therein. To the extent permitted by law DEECD, its employees, agents and consultants exclude all liability for any loss or damage (including indirect, special or consequential loss or damage) arising from the use of, or reliance on the information contained herein, whether caused or not by any negligent act or omission. If any law prohibits the exclusion of such liability, DEECD limits its liability to the extent permitted by law, for the resupply of the information. Third party sites This resource may contain links to third party websites and resources. DEECD is not responsible for the condition or content of these sites or resources as they are not under its control. Third party material linked from this resource is subject to the copyright conditions of the third party. Users will need to consult the copyright notice of the third party sites for conditions of usage. 22108VIC Graduate Diploma of Food Industry Management 2 Table of contents Section A: Copyright and course classification information ................................................ 5 1. Copyright owner of the course ........................................................................................ 5 2. Address............................................................................................................................ 5 3. Type of submission ......................................................................................................... 5 4. Copyright acknowledgement .......................................................................................... 5 5. Licensing and franchise .................................................................................................. 6 6. Course accrediting body.................................................................................................. 6 7.AVETMISS information .................................................................................................. 6 8. Period of accreditation .................................................................................................... 6 Section B: Course information ................................................................................................ 6 1. Nomenclature .................................................................................................................. 6 1.1 Name of the qualification .......................................................................................... 7 1.2 Nominal duration of the course ................................................................................. 7 2. Vocational or educational outcomes of the course ......................................................... 7 3. Development of the course ............................................................................................. 7 3.1 Industry /enterprise/ community needs ..................................................................... 7 3.2 Review for re-accreditation ....................................................................................... 9 4. Course outcomes ............................................................................................................. 9 4.1 Qualification level ..................................................................................................... 9 4.2 Employability skills ................................................................................................... 9 4.3 Recognition given to the course .............................................................................. 10 4.4 Licensing/ regulatory requirements ......................................................................... 10 5. Course rules................................................................................................................... 10 5.1 Course structure ....................................................................................................... 10 5.2 Entry requirements .................................................................................................. 12 6. Assessment .................................................................................................................... 12 6.1 Assessment strategy ................................................................................................ 12 6.2 Assessor competencies ............................................................................................ 13 7. Delivery ......................................................................................................................... 13 7.1 Delivery modes........................................................................................................ 13 7.2 Resources................................................................................................................. 14 8. Pathways and articulation ............................................................................................. 14 9. Ongoing monitoring and evaluation ............................................................................. 15 22108VIC Graduate Diploma of Food Industry Management 3 Section C: Units of competency.............................................................................................18 VU20307 Manage food industry projects.................................................................................19 VU20308 Manage the compliance requirements of a food industry enterprise .......................24 Appendices Appendix 1 Employability Skills..............................................................................................30 Appendix 2 Skills-Knowledge Profile......................................................................................32 22108VIC Graduate Diploma of Food Industry Management 4 Section A: Copyright and course classification information 1. Copyright owner of the course Copyright of this document is held by the Department of Education and Early Childhood Development, Victoria © State of Victoria. Day to day contact : Paul Saunders Curriculum Maintenance Manager - General Manufacturing Chisholm Institute of TAFE PO Box 684 Dandenong, Vic. 3175. 2. Address Email : paul.saunders@chisholm.edu.au Telephone : 03 9238 8448 Facsimile : 03 9238 8504 Department of Education and Early Childhood Development (DEECD) Higher Education and Skills Group Executive Director Training Participation and Facilitation Division, PO Box 4367, Melbourne, VIC, 3001 3. Type of submission This course is being submitted for accreditation. 4. Copyright acknowledgement Copyright of this material is reserved to the Crown in the right of the State of Victoria. © State of Victoria (Department of Education and Early Childhood Development) 2014 The following units of competency: BSBMGT605B Provide leadership across the organisation BSBMGT617A Develop and implement a business plan BSBMKG606B Manage an international marketing program BSBOHS601B Develop a systematic approach to managing OHS BSBRES801A Initiate and lead applied research are from the BSB07 Business Services Training Package administered by the Commonwealth of Australia. © Commonwealth of Australia VU20154 Design a change management strategy for a sustainability initiative is from 22066VIC Graduate Certificate in Sustainability administered by the State of Victoria on behalf of the Commonwealth. 22108VIC Graduate Diploma of Food Industry Management 5 5. Licensing and franchise This work is licensed under a Creative Commons Attribution-NoDerivs 3.0 Australia licence (http://creativecommons.org/licenses/by-nd/3.0/au/). You are free to use, copy and distribute to anyone in its original form as long as you attribute the, Department of Education and Early Childhood Development as the author, and you license any derivative work you make available under the same licence. Copies of this publication can be downloaded free of charge from the Training Support Network website: http://trainingsupport.skills.vic.gov.au 6. Course accrediting body Victorian Registration and Qualification Authority (VRQA) 4/2 Lonsdale Street, Melbourne, VIC, 3000. Tel: (03) 9032 1559 Website: http://www.vrqa.vic.gov.au/ 7.AVETMISS information 8. Period of accreditation ANZSCO (Australian and New Zealand Standard Classification of Occupations) 130000 Specialist Managers ANSZIC code (Australia and New Zealand Standard Industrial Classification – industry type) 2179 Food Manufacture n.e.c ASCED Code – 4 digit (Field of Education) 1101 Food and Hospitality National course code 22108VIC 1 January 2011 – 31 December 2015 Section B: Course information 1. Nomenclature Standard 1 for Accredited Courses 22108VIC Graduate Diploma of Food Industry Management 6 1.1 Name of the qualification 1.2 Nominal duration of the course Graduate Diploma of Food Industry Management 210 - 310 hours are the anticipated hours of supervised learning deemed necessary to adequately present the educational material of the course. A significant number of additional hours of unsupervised learning are expected, including research, to support course completion. 2. Vocational or educational outcomes of the course Standard 1 for Accredited Courses 3. Development of the course Standards 1and 2 for Accredited Courses 3.1 Industry /enterprise/ community needs This course is designed to provide individuals with the skills and knowledge to undertake a range of middle management responsibilities within the food processing industry. Such responsibilities may be exercised in the roles of project managers, production managers and general managers. In 2010 Skills Victoria funded the development of a Graduate Diploma of Food Industry Management following on from the accreditation and successful introduction of the Graduate Certificate in Food Industry Management in 2009. The need for the Graduate Diploma was identified by the Victorian Food Industry Training Board (VFITB) who felt that the industry needed a significant level of post-graduate qualification if it was to have the necessary sophistication of management skills to compete in a globalized economy. The idea of the qualification was canvassed at a number of industry forums and with key enterprises. Significant supporters were Dairy Australia, the National Centre for Dairy Education and the Murray Goulburn Cooperative Ltd who were active in the development and implementation of the Graduate Certificate. With the support of the Curriculum Maintenance Manager for General Manufacturing a proposal was put to Skills Victoria and funding obtained in early 2010. The 22108VIC Graduate Diploma in Food Industry Management (VGC) was accredited to meet the needs of persons entering the food industry who required specific food industry knowledge and skills and also for persons currently employed in the industry who needed up-skilling to utilise their industry knowledge in team leadership positions. The course development of the Graduate Diploma was managed by the Victorian Food Industry Training Board under the oversight of 22108VIC Graduate Diploma of Food Industry Management 7 an industry steering committee comprising : Ian Nicolson Executive Officer (Chair) Victorian Food Industry Training Board Amanda Solly Murray Goulburn Co-operative Company Pty Ltd Group Manager Workforce Development Mani Iyer Alan Maguire Dairy Australia Program Manager - Product Innovation Australian Industry Group - Education and Training Adviser Nicole Lam Nestle Michael Robinson National Centre - Dairy Education Australia Trevor Lange Curriculum Maintenance Manager General Manufacturing Trish Newstead RMIT University Linda Baron Project Manager (in attendance) Victorian Food Industry Training Board David Trembath David Trembath and Associates Course writer (In attendance) Through the assistance of the steering committee the industry was surveyed by questionnaire and a skills-knowledge profile was developed from the industry responses. This skills -knowledge profile was further developed with the aid of an industry focus group which met at Dairy Australia on 30 March 2010. The draft profile was compared to position descriptions for production managers drawn from a range of food enterprises and further enhanced. The final draft was circulated to stakeholders for comment and feedback was received from training providers and additional industry representatives. The profile was then mapped to suitable endorsed units of competency. A number of units were specifically developed for the course. All units were mapped against the Victorian Credit Matrix and an employability skills matrix drawn up. Throughout the development of the course draft documents were posted on the VFITB website for comment and advertised at industry forums. Interviews were sought with a number of key enterprises who provided input for units. In addition to consultation with public RTOs a private provider reviewed course documents and provided input. 22108VIC Graduate Diploma of Food Industry Management 8 See : Appendix 1 Employability Skills Appendix 2 Skills-Knowledge Profile Demand for the course is expected to grow as the industry becomes more familiar with the new qualification and the graduate certificate which had its first enrolment of students in 2010. 3.2 Review for re-accreditation 4. Course outcomes 4.1 Qualification level 4.2 Employability skills Standards 1 and 2 for Accredited Courses Not applicable Standards 1, 2 and 3 for Accredited Courses The 22108VIC Graduate Diploma of Food Industry Management meets the Australian Qualification Framework descriptors for a qualification of this level in that : It requires graduates to demonstrate the self -directed development and achievement of specialised areas of knowledge and skills, building on prior knowledge and skills through a major research project. It requires graduates to initiate, analyse, plan and execute major management functions in highly specialised contexts through the development of innovative approaches to food production It requires graduates to generate and evaluate ideas through the analysis of information and concepts at an abstract level through the application of marketing and other data to food production processes It requires graduates to demonstrate an expert command of wide-ranging skills in complex contexts through planning for environmental sustainability in industries using large quantities of biological materials from geographically diverse sources which in turn create significant issues of waste disposal. It requires graduates to demonstrate responsibility for the management of the work of others including planning, budgeting and strategy that the overall capacity of the qualification is to undertake management responsibilities in medium to large scale food processing enterprises. Standard 4 for Accredited Courses This course has been mapped to national employability skills. A summary of the employability skills that are reflected in this course 22108VIC Graduate Diploma of Food Industry Management 9 is included in Appendix 1. 4.3 Recognition given to the course Standard 5 for Accredited Courses 4.4 Licensing/ regulatory requirements Standard 5 for Accredited Courses Not applicable Non applicable 5. Course rules Standards 2, 6 and 7 for Accredited Courses 5.1 Course structure Satisfactory completion of the 22108VIC Graduate Diploma of Food Industry Management requires the satisfactory completion of two core units and one elective. A Statement of Attainment will be issued to those who do not complete the full course identifying those units they have satisfactorily completed. The qualification is designed for persons working within the industry and emphasises workplace delivery. It is strongly recommended that students consult with their employer when choosing electives to find those most suited to their career needs. Graduate Diploma of Food Industry Management VU20307 019905 VU20308 019905 Manage food industry projects Manage the compliance requirements of a food industry enterprise nil 6 10 100 nil 6 6 60 Subtotal of core hours Electives BSBMGT605B Nominal hours Prerequisite Credit Matrix Points Unit of competency Level Credit Matrix Field of Education code (6-digit) Unit of competency code A participant must successfully complete both core units and an elective from the following 160 Select one (1) of the following electives or select a unit from any appropriate training package or accredited qualification. The training package unit must be at the appropriate qualification level, suit student/enterprise needs and be consistent with the overall intention of this qualification. Provide leadership across the organisation 22108VIC Graduate Diploma of Food Industry Management nil 6 6 60 10 Nominal hours Credit Matrix Points Prerequisite Level Credit Matrix Field of Education code (6-digit) Unit of competency code Unit of competency BSBMGT617A Develop and implement a business plan nil 6 6 60 BSBMKG606B Manage international marketing program nil 6 5 50 BSBOHS601B Develop a systematic approach to managing OHS nil 6 5 50 nil 6 15 150 nil 6 14 140 Initiate and lead applied research BSBRES801A VU20154 050999 Design a change management strategy for a sustainability initiative Subtotal of elective hours Total nominal hours for Graduate Diploma 50 150 210 310 Qualification profile (lowest level then lowest points where there is a choice of electives) Credit Matrix Total Points No. of units 21 3 21 3 Level 8 Level 7 Level 6 Level 5 Level 4 Level 3 Level 2 Level 1 Total 22108VIC Graduate Diploma of Food Industry Management 11 5.2 Entry requirements Standard 9 for Accredited Courses Entry to the 22108VIC Graduate Diploma of Food Industry Management is dependent upon the applicant having satisfactorily completed the requirements for 22035VIC Graduate Certificate in Food Industry Management or equivalent competencies. Equivalence may be assessed by a Recognition of Prior Learning process. 6. Assessment 6.1 Assessment strategy Standard 10 for Accredited Courses Assessment strategies for the 22108VIC Graduate Diploma of Food Industry Management must comply with Standard 1 Element 1.5 of the Australian Quality Training Framework Essential Conditions and Standards for Initial Registration / Australian Quality Training Framework Essential Conditions and Standards for Continuing Registration . This standard ensures assessment strategies meet requirements of the course and have been developed in consultation with industry stakeholders. Assessment strategies must therefore ensure that: all assessments are valid, reliable and flexible and fair learners are informed of the context and purpose of the assessment and the assessment process feedback is provided to learners about the outcomes of the assessment process and guidance given for future options time allowance to complete a task is reasonable and specified to reflect the industry context in which the task takes place Assessment strategies should be designed to: cover a range of skills and knowledge required to demonstrate achievement of the course aim collect evidence on a number of occasions to suit a variety of contexts and situations be appropriate to the knowledge, skills, methods of delivery and needs and characteristics of learners assist assessors to interpret evidence consistently recognise prior learning be equitable to all groups of learners Assessment methods are included in each unit and include : written reports or presentations review of portfolios of evidence direct questioning combined with review of portfolios of evidence by third party reports evaluation of a major research project A holistic approach to assessment, by combining the assessment of more than one unit, is encouraged to better replicate working practice and reduce the potential for over assessment. 22108VIC Graduate Diploma of Food Industry Management 12 Assessment of units imported from training packages must reflect the requirements of the Assessment Guidelines for that training package. The course is primarily intended for persons working within the industry and it was determined early in the consultation that onjob training and assessment would encourage the take-up of the course by current employees. It was also felt that assessment should focus on real world problems rather than simulated exercises. Accordingly the course prioritises workplace assessment to encourage industry participation and to maximise the benefit of the learning to both employer and employee. 6.2 Assessor competencies Standard 12 for Accredited Courses Assessment should be consistent with the requirements of Standard 1.4 of the Australian Quality Training Framework Essential Conditions and Standards for Initial Registration / Australian Quality Training Framework Essential Conditions and Standards for Continuing Registration . RTOs must ensure assessments are conducted by a person who has the specified competencies or their equivalent. If a person does not have the assessment competencies and vocational competencies specified by the AQTF, a person who does have the assessment competencies and one or more people with the relevant vocational competencies may work together to conduct assessments. 7. Delivery 7.1 Delivery modes Standard 11 for Accredited Courses There are no restrictions on offering the program on either a full-time or part-time basis. Delivery methods should allow for self-directed development and achievement, high level and independent judgement and taking accountability for outputs. The use of workplace based research projects is encouraged as a form of learning benefiting both learner and employer. Some areas of content may be common to more than one element/performance criteria and therefore integration may be appropriate. Due to the potential for students to be widely located across the State course providers should consider non-traditional strategies in the delivery of training. Remote learning strategies and the achievement of competencies through workplace activities or on the job development should be encouraged where possible. It is also suggested that opportunities to include components of accredited training within national and international conferences 22108VIC Graduate Diploma of Food Industry Management 13 should be encouraged. Providers may contextualise units to suit particular groups of learners by using material relevant to the students’ workplace and by extending the required knowledge of units. Under contextualisation no elements or performance criteria may be added to the unit. In contextualising units nothing may be subtracted from the unit. 7.2 Resources Standard 12 for Accredited Courses General facilities, equipment and other resources required to deliver the 22108VIC Graduate Diploma of Food Industry Management include: Training facilities and equipment Access to computers and internet Relevant texts and references Appropriate environmental safeguards and occupational health and safety facilities and equipment. A workplace environment or simulated workplace environment appropriate to the assessment tasks Standard 1, Element 1.4 of the Australian Quality Training Framework Essential Conditions and Standards for Initial Registration / Australian Quality Training Framework Essential Conditions and Standards for Continuing Registration provides guidance on the vocational competency requirements for teachers/trainers. 8. Pathways and articulation Standard 8 for accredited courses Persons satisfactorily completing endorsed units of competency will receive credit for those competencies when undertaking qualifications that contain them. Persons who have satisfactorily completed endorsed units of competency relevant to this qualification may be given credit for them subject to agreement by the RTO. Currently articulation arrangements between this qualification and higher education qualifications do not exist. Entry to cognate higher AQF qualifications offered by universities needs to be negotiated with the individual university offering the higher qualification. Under the current agreements a Graduate Diploma offers entry to relevant Masters qualifications subject to availability of places and to individual university’s entry criteria. The AQTF imposes requirements on RTOs about Recognition of Prior Learning (RPL). Information and support needs to be provided to applicants so they can gather reliable evidence to support their claim for recognition of competencies held regardless of how, when or where the learning occurred. However, if a gap is found in the 22108VIC Graduate Diploma of Food Industry Management 14 candidate’s competence, pathways may include action to address the gap. 9. Ongoing monitoring and evaluation Standard 13 for accredited courses The 22108VIC Graduate Diploma of Food Industry Management will be maintained and monitored by the Curriculum Maintenance Manager for General Manufacturing (CMM) The CMM will organise and convene an appropriate course advisory group at mid-point of its accreditation period, the membership of which will comprise: Industry representatives Past or present students Relevant industry advisory bodies Provider representatives Feedback will be sought from the broader industry and other providers offering the course as part of the review process. Data will be gathered using student satisfaction surveys, teacher critique and industry consultation. The group will: Review the implementation of the course Provide advice on changing industry training requirements Monitor and evaluate course standards, delivery and assessment Recommend minor changes to the program. Recommendations for significant changes to the course resulting from course monitoring and evaluation procedures will be reported to the VRQA. 22108VIC Graduate Diploma of Food Industry Management 15 Section C: Units of competency VU20307 Manage food industry projects VU20308 Manage the compliance requirements of a food industry enterprise 22108VIC Graduate Diploma of Food Industry Management 16 VU20307 Manage food industry projects Unit Descriptor This unit provides the skills and knowledge to enable participants to effectively manage projects within food industry enterprises. It covers aspects of project management and the provision of commercial services. The content of this unit draws extensively upon the endorsed unit VPAU683 Manage science or technology-based project. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. Employability Skills The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The qualification’s Employability Skills Summary in which this unit is included, will assist in identifying employability skill requirements This unit of competency would be applied by those supervisors or Application of the Unit production managers operating in a food industry enterprise who have responsibility for managing projects. The unit requires the application of high level interpersonal , analytical and planning skills. The supervisors/managers are typically required to design, monitor, review and improve these arrangements to maximise the outcomes for all of the stakeholders. ELEMENT PERFORMANCE CRITERIA Elements describe the essential outcomes of a unit of competency. Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge and/or the range statement. Assessment of performance is to be consistent with the evidence guide. 1 2 Analyse the scope and requirements of the project Develop project action plan 1.1 Access relevant documentation to clarify the project scope and outcome requirements. 1.2 Seek clarification from the delegating authority of the key stakeholders and any issues related to the project and its parameters including clear definition of the aims and scope. 1.3 Determine the relationship of the project to other projects and to the organisation’s objectives 1.4 Determine and source appropriate resources to undertake the project including methodologies and tools 1.5 Clarify project budget and timelines 2.1 Establish time management, resources allocation and financial requirements 2.2 Finalise project budget and confirm with funding authority 22108VIC Graduate Diploma of Food Industry Management 17 3 Conduct the project 2.3 Formulate risk management plan for project 2.4 Confirm project plan with key stakeholders and team members 2.5 Document project plan according to enterprise requirements 2.6 Finalise document after gaining any necessary approvals 3.1 Advise team members of responsibilities and provide support where necessary 3.2 Assign resources in timely fashion 3.3 Monitor project finances, resources (human, physical and technical ) and quality of outcomes 3.4 Maintain records adequately in accordance with enterprise requirements 3.5 Apply risk management strategies to address any risks as they arise 3.6 Finalise project on achievement of the goals and obtain any necessary sign offs 3.7 Review project with team members against original project plan and scope to identify shortfalls and/or process improvements REQUIRED SKILLS AND KNOWLEDGE This describes the essential skills and knowledge and their level, required for this unit. Skills required Ability to locate and analyse data Ability to manage people and resources Ability to plan and document plans Ability to prepare project budgets Ability to solve problems quickly and effectively Ability to use project management and reporting software Highly developed communication and interpersonal skills Scheduling and organisational skills Knowledge required Well developed knowledge of the Australian food industry Well developed knowledge of sectoral changes Well developed knowledge of relevant technological changes 22108VIC Graduate Diploma of Food Industry Management 18 Well developed knowledge of current and emerging markets Good knowledge of risk management techniques Good knowledge of project management techniques Good knowledge of relevant legislation , codes and standards Knowledge of relevant software RANGE STATEMENT The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Relevant documentation includes but is not limited to A delegating authority may be Key stakeholders include but are not limited to Parameters may include Support to team members may include but is not limited to 22108VIC Graduate Diploma of Food Industry Management contract or other agreement documents outlining the intended outcomes project brief project plan or summary client or customers (internal and external) funding bodies manager or management representative project sponsor client or customers (internal and external) funding bodies manager or management representative project sponsor funding for the project integration of the project within the organisation legislation and quality standards physical, human and technical resources available or required for the project procurement requirements associated with the project reporting requirements risks associated with the project including OH&S scope of the project timelines assigning a mentor coaching providing appropriate professional development activities regular meetings to discuss problems 19 EVIDENCE GUIDE The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment section in Section B of the accreditation submission. Overview of Assessment Critical aspects for assessment and evidence required to demonstrate competency in this unit The emphasis in assessment should be of the participant’s competence in dealing with real world project management. Wherever possible assessment should be through the ongoing assessment of an actual workplace project. Assessment may be combined with the assessment of other units To be considered competent in this unit the participant must be able to demonstrate the knowledge and skills required to achieve all of the elements of competency and associated performance criteria. Participants must also be able to demonstrate all required skills and knowledge separately listed in this unit descriptor. Critically they must be able to : Establish the scope and intended outcomes of a food industry project in association with key stakeholders Conduct risk analyses and establish appropriate contingency plans Allocate resources appropriately through the development of a project budget Implement project plans and adapt where necessary Use valid techniques for measurement of progress Provide team leadership and support Context of and specific resources for assessment Method of assessment Assessment requires : an actual or simulated workplace project to manage. access to all relevant documentation access to appropriate project management resources a qualified mentor/assessor Assessment should take place over a period of time and will require examination of : Project plans 22108VIC Graduate Diploma of Food Industry Management 20 Project budgets Risk management strategies Participant’s review of project progress Team members’ review of project management 22108VIC Graduate Diploma of Food Industry Management 21 VU20308 Manage the compliance requirements of a food enterprise Unit Descriptor This unit provides the skills and knowledge to enable participants to effectively manage the compliance requirements of a range of food enterprises. It covers aspects of quality management , local and international regulatory requirements. The content of this unit draws extensively upon VPAU689 Manage the compliance requirements of a science or technology based enterprise. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. Employability Skills The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The qualification’s Employability Skills Summary in which this unit is included, will assist in identifying employability skill requirements The skills and knowledge contained within this unit would be Application of the Unit applied by those persons within a medium to large food enterprise (excepting restaurants and small retail outlets) who have responsibility for managing the domestic and international compliance aspects of its operations. The unit requires the application of high level interpersonal, analytical and planning skills. The managers are typically required to design, monitor, review and improve these arrangements to maximise the outcomes for all of the stakeholders. ELEMENT PERFORMANCE CRITERIA Elements describe the essential outcomes of a unit of competency. Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge and/or the range statement. Assessment of performance is to be consistent with the evidence guide. 1 Determine the relevant regulatory and compliance requirements 1.1 Identify sources of information on local and international regulations 1.2 Clarify the regulations governing food products and process development in Australia and internationally 1.3 Identify the main regulatory bodies for food products in Australia and in relevant international markets. 1.4 Evaluate the impact of the regulatory process on Australian food products and/or processes, especially those intended for international markets 2 3 4 Maintain compliance with relevant quality standards Establish a risk management strategy to ensure compliance Build international networks that facilitate compliance 1.5 Confirm the implications of non-compliance with regulatory requirements 2.1 Determine the relevant quality standards for the enterprise’s operations 2.2 Implement a quality management system to ensure compliance with the relevant standards 2.3 Monitor compliance with the relevant quality standards and take prompt corrective actions as required 2.4 Conduct regular quality audits using internal and external auditors to ensure objectivity of the findings 2.5 Respond promptly to any quality audit report recommendations 3.1 Consult with key stakeholders locally and internationally to establish the context of the risk analysis 3.2 Clarify the legislative and regulatory requirements against which risks of non-compliance may be identified 3.3 Ensure that suitable insurance cover for the enterprise’s global operations is included in the risk analysis 3.4 Analyse the likely impact of each risk identified and rank them in order of importance 3.5 Develop a risk management matrix identifying the mitigation strategies for each risk and inform staff of the outcomes 3.6 Apply appropriate resources to implement the risk management strategy involving staff at all levels and monitor its effectiveness 3.7 Record the outcomes of application of the mitigation strategies to any risk that eventuates and adjust the strategy if necessary 4.1 Identify international networks that will provide valuable information on compliance requirements in different regions of the globe 4.2 Participate in beneficial international business networks in a manner that reflects social and cultural awareness 4.3 Confirm local legislative and regulatory compliance needs in different global regions through the networks 4.4 Report to key stakeholders the compliance requirements for each global region of the enterprise’s operations 4.5 Ensure that international compliance requirements are 22108VIC Graduate Diploma of Food Industry Management 23 incorporated within the enterprise’s risk management strategy REQUIRED SKILLS AND KNOWLEDGE This describes the essential skills and knowledge and their level, required for this unit. Skills required • Innovation skills to think laterally and to formulate effective enterprise development strategies • Interpretive skills to be able to interpret legislative and regulatory requirements • Management skills, in managing international projects • Organising skills, in organising effective quality systems • Communication skills, in negotiating contracts with key stakeholders • Planning skills to implement risk management strategies • Strategic thinki ng to determine the most beneficial international networks • Interpretive skills to be able to apply regulatory requirements • Problem solving skills to enable corrective action to be taken promptly. Knowledge required • Governance/legal requirements of food enterprises • Quality management systems, such as ISO9002 • Regulatory bodies, such as Food Standards Australia New Zealand and Work Safe • Relevant legislation, regulations and Codes of Practice, including: Bilateral or regional trade agreements International Commercial Terms (INCOTERMS) Trade Practices Act World Trade Organisation’s determinations RANGE STATEMENT The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Sources of information include but are not limited to 22108VIC Graduate Diploma of Food Industry Management Australian Trade Commission (AusTrade) Australian Quarantine and Inspection Service (AQIS) Food Standards Australia New Zealand 24 Main regulatory bodies for food products include but are not limited to Relevant quality standards include but are not limited to Legislative and regulatory requirements include but are not limited to A risk management matrix includes but is not limited to Mitigation strategies include but are not limited to 22108VIC Graduate Diploma of Food Industry Management Therapeutic Goods Administration (TGA) • Environment Protection Agency (EPA) Australian Quarantine and Inspection Service (AQIS) Food Standards Australia New Zealand Environment Protection Agency (EPA) International Organisation for Standardisation (ISO) Work Safe Australian Quarantine and Inspection Service (AQIS) Food Standards Australia New Zealand ISO Work Safe requirements for handling, labelling etc Food Standards Australia New Zealand Export Declaration Number (EDNs) International standards Trade Practices Act Occupational Health & Safety Act Risks associated with each identified business parameter The likely impact on the enterprise, should the risk eventuate Prevention strategies Monitoring strategies Contingency management The additional efforts, if any, that must be taken by management to lower the likelihood of the risk occurring and/or to minimize the impact on the program if the risk did occur. 25 EVIDENCE GUIDE The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment section in Section B of the accreditation submission. Critical aspects for assessment and evidence required to demonstrate competency in this unit To be considered competent in this unit the participant must be able to demonstrate the knowledge and skills required to achieve all of the elements of competency and associated performance criteria. Specifically they must be able to: Context of and specific resources for assessment Identify sources of information on local and international regulatory requirements for food businesses Identify relevant legislative and regulatory requirements pertaining to a range of food enterprises Establish systems and processes to ensure ongoing compliance with relevant legislative and regulatory requirements Develop and implement risk management strategies Identify and participate in beneficial international networks Advise key stakeholders on compliance needs in different global locations pertaining to business operations Resources required for the assessment of the unit include: Assessors familiar with relevant legislation and regulatory information Information on local and international regulatory bodies Access to a real or simulated food enterprise environment Case studies that cover a range of food enterprise management situations Computer with internet access for research purposes 22108VIC Graduate Diploma of Food Industry Management 26 Method of assessment Assessment should be conducted over a period of time using such methods as: 22108VIC Graduate Diploma of Food Industry Management Case study analyses of a range of enterprise situations Project work Third Party reports Written tests and assignments 27 Appendix 1 – Employability Skills Qualification code & title: 22108VIC Graduate Diploma of Food Industry Management The following table contains a summary of the employability skills for this course. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this course. The outcomes described here are broad industry requirements that may vary depending on electives selected. Employability Skills Communication Industry/enterprise requirements for this qualification include the following facets. On successful completion of the course a graduate should be able to : Teamwork Problem solving Initiative and enterprise Planning and organising use strong interpersonal skills (including clear and concise oral and writing skills and active listening skills )in all professional interactions and be able to relate to people at all levels of the company express research findings in clear and effective terms within the relevant academic and professional formats translate food technology terms and processes into layman’s language utilise a thorough knowledge of food production, safety requirements and food legislation through formal and informal communication processes. effectively deploy an in-depth knowledge of the food industry with particular reference to their sector, in the pursuit of their enterprise’s interests negotiate contracts with key stakeholders contribute to product innovation/process improvement teams engage in cross-functional teams fostering support for projects make positive contributions to senior management teams use an understanding of team dynamics to maximise team’s contributions to enterprise and industry goals analyse market trends to provide input into projects analyse market trends to assist in the development of new products analyse a production problem and refine the process accordingly undertake data analysis such as root cause thinking use basic problem solving tools identify new opportunities in development or processes and be able to turn ideas into action demonstrate an understanding of innovation, product consistency and manufacturing capability principles contribute to the effective implementation of innovative ideas organise human resources effectively and efficiently, including managing priorities demonstrate the requirements of food law, such as product recall, product labelling, HACCP planning etc Apply knowledge of quality management systems, regulatory bodies, relevant legislation, regulations and codes of practice to ensure compliance manage a project effectively lead and achieve strategic planning apply continuous improvement principles 22108VIC Graduate Diploma of Food Industry Management 28 Self management Learning Technology apply lean manufacturing ideas evaluate and allow for the environmental impact of manufacturing processes maintain professional discretion and respect for others in all interactions Demonstrate use of career planning Demonstrate effective use of time management Display and maintain professional integrity in all activities Seek and maintain awareness of new technologies Transfer skills across a range of environments and technology bases Seek formal and non-formal learning opportunities Use action research and experience effectively Maintain knowledge of latest global and national trends in innovation, manufacturing and management Maintain an understanding of the potential of new and emerging software Analyse available technologies relevant to industry’s needs Review application of new technologies This table is a summary of employability skills that are typical of the outcomes of this course and should not be interpreted as definitive. 22108VIC Graduate Diploma of Food Industry Management 29 Appendix 2 - Skills knowledge profile Below is a summary of target skills and knowledge for graduates of 22108VIC Graduate Diploma of Food Industry Management drawn from industry input and a comparison with other graduate diploma programs. It is not assumed that any single graduate would have mastery of all these skills. Much would depend on their choice of electives and their work role. Skill/Knowledge Area Communication Industry requirements (A graduate should be able to......) Write detailed professional and technical reports Write business and strategic plans Write business cases for projects Deliver technical presentations to a range of audiences Conduct training sessions Demonstrate strong interpersonal skills (including clear and concise oral and writing skills and active listening skills)and be able to relate to people at all levels of the company Teamwork Effectively use team dynamics Contribute to product innovation/process improvement teams Engage in cross-functional teams fostering support for projects Actively participate in and lead innovation teams Make positive contribution to senior management teams Addressed in unit(s) VU20307 Manage food industry projects BSBMGT617A Develop and implement a business plan VU20154 Design a change management strategy for a sustainability initiative VU20307 Manage food industry projects BSBRES801A Initiate and lead applied research BSBMGT605A Provide leadership across the organization Provide mentoring to new staff Problem solving Analyse market trends to provide input into projects BSBMKG606B Analyse market trends to develop new products Analyse global innovation and management trends Manage international marketing program VU20308 Manage food Analyse a production problem and refine the process industry projects accordingly Undertake data analysis such as root cause thinking Use basic problem solving tools including “cause & effect, pareto, histograms, SPC. Use statistical analysis in food production, including statistical process control, process capability, statistical testing. Use technical and scientific skills in problem solving 22108VIC Graduate Diploma of Food Industry Management 30 Skill/Knowledge Area Initiative and enterprise Industry requirements (A graduate should be able to......) Identify new opportunities in development or processes and be able to turn ideas into action Research new raw materials and processes, new changes in regulations, new market trends etc Demonstrate an understanding of innovation, product consistency and manufacturing capability principles Provide leadership in seeking and identifying opportunities for company growth Implement innovative ideas Planning and organising Organise human resources effectively and efficiently, including managing priorities Addressed in unit(s) VU20307 Manage food industry projects BSBRES801A Initiate and lead applied research BSBMGT605A Provide leadership across the organisation VU20307 Manage food industry projects Demonstrate the requirements of food law, such as VU20308 Manage the product recall, product labelling, HACCAP planning compliance etc requirements of a food Manage a project effectively industry enterprise Undertake ERP, MRP, production planning Lead and achieve strategic planning Organise resource requirements for projects Organise human resources effectively and efficiently BSBOHS601 Develop a systematic approach to managing OHS Apply continuous improvement principles Apply lean manufacturing ideas Evaluate and allow for the environmental impact of manufacturing processes Self management Maintain professional discretion and respect for others in all interactions Set SMART objectives Demonstrate use of career planning Demonstrate effective use of time management BSBMGT605A Provide leadership across the organization VU20307 Manage food industry projects Display and maintain professional integrity in all activities Identify areas for professional development of staff Learning Seek and maintain awareness of new technologies Transfer skills across a range of environments and technology bases VU20307 Manage food industry projects Seek formal and non-formal learning opportunities Use action research and experience effectively 22108VIC Graduate Diploma of Food Industry Management 31 Skill/Knowledge Area Industry requirements (A graduate should be able to......) Addressed in unit(s) Differentiate between academic and business based learning and outcomes Maintain knowledge of latest global and national trends in innovation, manufacturing and management Using Technology Use a range of applications such as MS Project, VU20307 Manage food Database knowledge / Recipe Management Systems industry projects Analyse available technologies relevant to industry’s needs Review application of new technologies 22108VIC Graduate Diploma of Food Industry Management 32