Dear Applicant, Welcome to the Eat Work Art application pack for the position of Operations Manager. The pack includes: Job Description Applicant Information Equal Opportunities Monitoring Form Please attach a CV and a cover letter along with your application. Please ensure the CV clearly states your employment and academic history. Please email your completed application to jobs@eatworkart.com with the subject line “Operations Manager”. The closing date for receipt of completed applications is Thursday 12th February 2015 by 5pm. We regret that applications received after that time cannot be considered. Interviews will commence on the week of 16th February 2015. Shortlisted candidates will be contacted by phone or email and invited to attend. Due to the high volume of applications, we cannot individually contact all unsuccessful candidates. If you have not heard from us by the 16th March 2015 please assume you have been unsuccessful on this occasion. We aim to provide a transparent and fair evaluation process as Eat Work Art operate a clear Equal opportunities policy. Once candidates are shortlisted, you will be contacted either by phone or email to attend an interview. Depending on the position you may be invited to attend a second round of interviews and may require a few exercises to determine your suitability for the role. All offers of employment are made subject to receiving satisfactory references. Additionally under the Asylum and Immigration Act, Eat Work Art candidates must provide suitable and legal proof of right to abode and work in the UK. If you have any queries regarding the process or have any difficulties in completing the form, please contact Anneka Bhosle on 0203 095 9766. We wish you the best of luck with your application. We look forward to receiving your application and thank you for your interest in Eat Work Art Ltd. Yours sincerely, Anneka Bhosle HR and Finance Administrator 1 EAT WORK ART - Operations Manager £35,000-£55,000 starting salary + substantial bonus package EAT WORK ART has so far created: Netil House, Hackney Downs Studios, Old Paradise Yard, Netil Market, The Village Green, The Russet and Netil360. We transform empty spaces into exceptional communities and create the framework for a world of ideas and inspiration. Collaboration is what keeps our hubs alive and we will always seek innovative ways to bring together all those with a desire to create and share. What we practice is inherently sustainable and we make the most of space and resource, so our community can make the most of their ideas. Our residents are the heart of our spaces and we strive to get to know everyone, connect and celebrate them at all times. Regeneration and celebration of the creative economy is at the core of everything we do. Our mantra: Big ideas deserve space. Space for ideas to grow. Over the last five years we have grown exponentially, building a solid business with energetic ambition. From here, in addition to continued growth, our key priority is an extraordinary customer experience. www.eatworkart.com Job overview The Operations Manager will be responsible for the daily running of all aspects of Eat Work Art, in partnership with Finance Manager. The role will also span business development, working closely with the Director. We are looking for somebody with the experience to streamline and improve all aspects of the business. This person will display the intelligence and enthusiasm to work in a way that enriches and takes our unique offering forward in every detail. The role requires a creative approach and the drive, ability and emotional intelligence to become our Operations Director or CEO as the business expands. Responsibilities Detailing, building and maintaining the company plan in dialogue with the director and with ideas from managers Managing a diverse range of department managers, including building and facilities, markets, communications, construction, architecture, technology and venues. You will enable staff to to achieve their goals and inspire them to grow their ambitions. Recruiting and fostering talent: finding and training great people, nurturing our team and taking responsibility for all HR policies and procedures Project management of our construction projects and capital development Systems design, development, implementation and delivery - from personal to technological, management to basic processes 2 Maintaining and improving standards, from statutory regulations including compliance, environmental impact through to customer satisfaction Management of the Head office P&L including salary strategy and budgets Supporting director on business development from strategic partnerships to funding and business planning Supporting finance manager in raising capital Experience Business administration and systems development People management Significant project management Understanding of statutory regulations and best practice High level customer service experience Attributes Highly organised with extreme attention to detail Supreme people skills and excellent judge of character Natural understanding of the power of subtle nuances of communication from linguistic to visual to experiential Limitless energy and enthusiasm for what we do Huge focus, ability to prioritise and find effective solutions Deadline for applications: Thursday 12th February 6pm Interviews w/b 16th February Start Date: March 2015 Please complete the application form, attach your CV and include a cover letter outlining your suitability for the role. Eat Work Art is an equal opportunities employer. 3 EMPLOYMENT APPLICATION Eat Work Art Ltd is an equal opportunity employer. This application will not be used for limiting or excluding any applicant from consideration for employment on a basis prohibited by law. Applicants requiring reasonable assistance in the application and/or interview process should notify Anneka Bhosle, HR and Finance Administrator EMPLOYEE INFORMATION Address: Position applied for: Email: Where did you hear about this position: Home Phone: What date could you start working: Mobile: FURTHER INFORMATION Please state what hours you are available to work, including weekends and evenings. Please also disclose any holidays you have planned. Pleaser answer yes or no to the listed questions: Do you have any friends, relatives, or acquaintances working for Company? If yes, state name & relationship: Have you ever been convicted of any criminal offence, whether ‘spent’ or ‘unspent’, as defined in the Rehabilitation of Offenders Act 1974 or do you have any charges pending? If yes, please describe the crime - state nature of the crime(s), when and where convicted: 4 (Note: No applicant will be denied employment solely on the grounds of conviction for a criminal offense. The date of the offence, the nature of the offence, including any significant details that affect the description of the event, and the surrounding circumstances and the relevance of the offense to the position(s) applied for may, however, be considered.) EMPLOYMENT HISTORY Are you currently employed? [ ] Y or [ ] N Current salary: If you are currently employed, may we contact your current employer? [ ] Y or [ ] N Below, please provide details for your previous employment positions. Please complete this section as well as attaching your CV. Attach pages where necessary: 1. Name of Employer: Name of Supervisor: Telephone Number: Business Type: Address: Length of Employment: From To Position & Duties: Reason for Leaving: 2. Name of Employer: Name of Supervisor: Telephone Number: Email: Business Type: Address: Length of Employment: From To Position & Duties: Reason for Leaving: 5 3. Name of Employer: Name of Line Manager: Telephone Number: Email: Business Type: Address: Length of Employment: From To Position & Duties: Reason for Leaving: 4. Name of Employer: Name of Line Manager: Telephone Number: Email: Business Type: Address: Length of Employment: From To Position & Duties: Reason for Leaving: 6 REFERENCES List below, two persons, who have knowledge of your work performance. Please include professional or academic references only. 1. Name and title of referee: Contact Number: Address: Email: Relationship: 2. Name and title of referee: Contact Number: Address: Email: Relationship: 7 Please Read and sign at the end of the page to illustrate you meet the declaration criteria. I certify that I have not purposely withheld any information that might adversely affect my chances for hiring. I attest to the fact that the answers given by me are true & correct to the best of my knowledge and ability. I understand that any omission (including any misstatement) of material fact on this application or on any document used to secure can be grounds for rejection of application or, if I am employed by this company, terms for my immediate expulsion from the company. I permit the company to examine my references, record of employment, education record, and any other information I have provided. I authorize the references I have listed to disclose any information related to my work record and my professional experiences with them, without giving me prior notice of such disclosure. Applicant's Signature:___________________________Date:______________________________ 8