WebRedevelopment_Referrals_03Nov2014

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Switch Up
Center of Excellence for
Aerospace and Advanced
Manufacturing
http://www.coeaerospace.com/
Contact: Mary Kaye Bredeson,
Director
mbredeson@everettcc.edu
(425) 359-0114
Todd
Spokane Regional Clean Air
Agency
http://www.spokanecleanair.org
Contact:
(509) 477-4727, ext. # 115
Amy
Edge Construction
https://www.edgecs.com/
Contact: (509) 535-9841
Kim
Work Ready Washington
http://workreadywa.com/
(509) 533-8471
USWP Manufacturing
http://uswpmfg.com/we-knowthe-market/
http://www.zythumbrewingcomp
any.com/current-events/
http://www.1stavenuepharmacy.
com/
http://ssmpmanual.com/
509-922-1069
Zythum Brewing Company
1st Avenue Pharmacy
Successful Stuttering
Management Program
Score Spokane
http://www.scorespokane.org/
1-509-998-6263
509.624.3017
Kim Krieger
Director, SSMP Workshop
509-701-2140
kk505@aol.com
Dorvan Breitenfeldt
509-235-6453
cell 509-954-3458
dbreitenfeldt@gmail.com
SCORE Spokane, Chapter 180
801 W. Riverside Avenue, Suite
444
Spokane, WA 99201
Voice: 509.353-2821
Duryea & Associates
http://www.duryeaassociates.com/
Todd
ph: 509-465-8007
Kim
Magnerite
Fire Protection Specialists
Americus Financial Group
LPM Supply
http://uswpmfg.com/magne-rite/
http://www.firepro-wa.com/
http://americusbuysnotes.com/
http://lpmsupply.com/
Spokane House Hunter
http://www.spokanehousehunter
.com/
http://spokaneditchandcable.com
/
Spokane Ditch and Cable
P: 509.922.1069
Phone: (509) 324-1844
509-326-9000
LPM Supply, Inc.
1504 W. Boone Avenue
Spokane, WA 99201
509-328-0858
800-422-4036
(509) 990-2525
509-483-1272
Amy
NXNW
Wendt Agency
https://www.yellowstoneassociati 105 Park Drive S. | Great Falls, MT
on.org/
| 59401 | 406.454.8500
DeVries Moving
http://devriesmoving.com/
TEL 509.924.6000
FAX 509.924.0041
FREE 1.800.333.6352
Amy
Quarry Tile Company
Sterling International/Rescue
http://quarrytile.com/
www.rescue.com/
509-536-2812
Stephanie Cates
Director of Marketing
Sterling International
d: 509.343.3621
m: 509.710.5108
Kim
Todd
e: stephanie@rescue.com
Beacon Hill Events and Catering
http://beaconhillevents.com/
Corstra
http://www.thinkcorstra.com/ab
out
https://www.watrust.com/person
al/banking/index
Washington Trust Bank
Pearson Packaging
http://pearsonpkg.com/
4848 East Wellesley
Spokane, Washington 99217
P: 509-482-3556
F: 509-482-3559
info@beaconhillevents.com
509-459-4357 or 1-800-790-6864
Amy
Ingrid Campbell
Director of Marketing
Washington Trust Bank
d: 509.358.8287
m: 509.590.5090
e: icampbell@watrust.com
Michael Senske
President & CEO
Pearson Packaging
D: 509.241.4704
C: 509.979.6702
e: msenske@pearsonpkg.com
Todd
Kim
*Bold organization title indicates it is a reference provided by agency
Script for NXNW
Hi, I’m <state your name> I’m calling from Spokane Regional Health District, we’re doing reference checks on NXNW, who we are potentially entering into an
agreement with to help with a website project. We understand NXNW did work with your organization in the past. Is there someone there that worked with
them on development of your web site that I could talk to? Perhaps someone in marketing, communications or IT?
Script for Switch Up Web and Marketing
Hi, I’m <state your name> I’m calling from Spokane Regional Health District, we’re doing reference checks on Switch Up Web and Marketing, who we are
potentially entering into an agreement with to help with a website project. We understand Switch Up did work with your organization in the past. Is there
someone there that worked with them on development of your web site that I could talk to? Perhaps someone in marketing, communications or IT?
Questions
Reiterate script and ask subject matter expert if they have time to answer a few questions. If not, invite them to suggest a better time to call back.
1. Is it true you worked with this company on development of your current website?
Timeline
2. When was this work completed? What was the start time and end time?
3. Were there any unexpected delays or change orders? If so, please describe.
4. Was the project completed on time?
Project management
5. Did you find them to be organized in their project management?
6. Was there an open line of communication between your staff and the organization? Did you feel kept-in-the-loop?
Administration
7. Are you currently the content manager of your site, or is this person located in-house/a staff member? If yes, how easy is it to navigate the site on the
backend?
8. Did they provide sufficient training and documentation on maintaining web site features?
9. How have security updates impacted the site, if at all?
10. Is there ongoing maintenance that you still work with this organization on? Are they responsive? Knowledgeable?
11. Do you have any security concerns about the site?
Overall
12. Is there customization on the site, or were they able to meet your needs with off-the-shelf product?
13.
Is the final product what you anticipated? If not, please describe.
14. Would you re-hire this company?
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