EXAMPLE 1
Oversee the recruitment process for veterans, guardsmen, reservists and their
dependents and help them to utilize their educational benefit to complete a program of
study. Develop and maintain a recruitment and retention plan for this constituency.
Oversee programs at all campuses and learning centers that assist veterans, guardsmen,
and reservists with enrollment, re-admittance, persistence, and completion of a
program of study.
Advise the college on developing or improving programming, policies, and procedures
that support veterans, guardsmen, and reservists in their pursuit of a program of study.
Assist the college in developing and improving a program to evaluate veterans,
guardsman, and reservists' training and articulating such training into existing programs,
certificates, or degrees.
Supervise support staff responsible for Veterans Services at all campuses and learning
centers, including secretarial support, recruiters, and advisors.
Educate and inform the college and community about the unique needs of veterans,
guardsman, and reservists. Conduct outreach in the community and on campus,
including presentations and workshops about programs and services for veterans,
guardsman and reservists.
Develop procedures to ensure that program records are maintained in compliance with
state and federal regulations.
Other relevant duties as assigned.
EXAMPLE 2
Administrative Liaison for Student Veterans
2009-present
Designated Veteran Services Liaison for student veterans to university administration, faculty
and staff to provide support services with academic as well as personal matters
 Provide advisement and counseling to servicemembers to ensure a smooth transition by
assisting with academic preparedness regarding majors and career choices, health and
wellness, socialization issues; while informing them of the universities goals, rules,
regulations, and expectations of campus life
 Serve as liaison to other Student Affairs and academic services including Academic
Advisement Center, AccessAbility Services (support with students with disabilities)
,Counseling Center, and Career Development Center
 Work directly with the Student Financial Services staff ensuring educational benefits are
in order
 Oversee the Veteran’s Drop-In center
 Serve as a key member of the Veterans Task Force Committee; Organize the annual
Veterans Day Celebration; chair, Veteran’s Task Force Subcommittee; Organized the
2011 Veterans Administrators Conference Organizes and facilitates Veterans Orientation
Programs Assisted in development of veteran’s website, resource guide and card;
responsible for maintenance of updates of all materials relating to veterans resources


Continuously develop relationships with outside organizations to acquire supplies for
current student veterans and Operation Care Package
Attend conferences, workshops and webinars to seek further knowledge of military
processes
EXAMPLE 3
Director, Center for Veteran and Military Affairs
Job Description
75%: Works under the direct supervision of the Assistant Dean of Students. Manages the day
to day operations of the Center for Veteran and Military Affairs including the development and
oversight of all major programs. Coordinates and facilitates the functions of the center staff.
Overall responsible for the development and enhancement of university services for veterans,
service members, dependents and survivors. Responsible for the development and
implementation of military-veteran friendly policies and procedures.
Task to Achieve
1. Direct, develop and coordinates strategies and programs to assist with the
education and development of veterans, service members, dependents and
survivors.
2. Oversees the implementation of a comprehensive education and
development center; the methods to be followed, the resources to be
allocated, and the mechanism for its regular evaluation and reporting.
3. Responsible for recruiting, retaining and preparing veterans for successful
transition into the civilian workforce.
4. Works closely with the United States Department of Veterans Affairs, State
Veterans Affairs, local, state, and national American Legion and VFW
Organizations and other university departments regarding the availability
of resources and opportunities to assist veterans in education and career
advancement.
5. Foster and support a “user-friendly” environment for veterans, service
members, dependents and survivors and assists in the location of financial,
cultural, and social support services.
6. Responsible for implementation and assessment of programs that increase
veteran enrollment at UA.
7. Establish and implement short and long-range organizational goals,
objectives, strategic plans, policies and operating procedures.
8. Develop and recommend policies to the UA leadership in support of
student veterans, service members, dependents and their survivors.
9. Supervise, train, develop and evaluate all center employees and activities.
10. Serve on the Behavioral Intervention Team as an active member. Provide
recommendations and offer assistance in support of Behavioral
Intervention Team support.
11. Provide advocacy and assistance in support of student issues and
challenges. Represent the Center for Veteran and Military Affairs at
functions including student organizations and professional/support staff
and faculty departments.
12. Serves on committees and task forces as directed by the Assistant Dean of
Students.
13. Perform related duties as assigned.
25%: Foster relationships and networks with individuals and organizations in an effort to
secure resources and funding in support of student veterans, service members, dependents and
survivors. Provide outreach to surrounding community in an effort to shore up support for
student veterans. Develop and Implement Programming in an effort to increase U.S. Military
Veteran Awareness.
Tasks to Achieve
1. Communicate with current and future donors regarding the efforts and
success of the program. Discuss effectiveness of the resources made
available.
2. Work closely with the UA Foundation and Student Affairs Development
Officer in developing and implementing fund raising campaigns in support of
scholarship programs.
3. Effectively and efficiently manage the resources made available to student
veterans through fundraising.
4. Develop and maintain UA Military Veteran, Service member, dependent and
survivor alumni relations.
5. Work with the UA Alumni Association to raise awareness of the veterans
program.
6. Encourage and support the development and implementation of on and offcampus programs designed to raise awareness of issues and challenges
associated with veterans and their pursuit of a higher education.
7. Develop awareness programs and workshops to educate faculty and staff on
veteran issues as they relate to higher education.
8. Work with the community and UA administration in increasing the visibility
and effectiveness of military and veteran related holidays and special
occasions including but not limited to Veterans Day and Memorial Day.
EXAMPLE 4
INDIANA UNIVERSITY SOUTHEAST
JOB SPECIFICATION
JOB TITLE: Records Specialist
DATE: 04/02
JOB PURPOSE: Under moderate to limited supervision, performs a variety of routine and nonroutine
administrative and clerical tasks relating to maintaining student academic records.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
1. Monitors and updates student records and degree requirements; ensures accuracy and
completeness of
records.
2. Serves as resource person and answers questions regarding policies and procedures; assists
in resolving
problems.
3. Reviews generated correspondence and information material.
4. Assists with registration.
5. Reviews and processes requests for updates to student records using pertinent policies;
resolves discrepancies
or problems.
6. Responds to phone and mail inquiries from students, faculty, and staff regarding
requirements and status of
records.
7. Compiles data and prepares needed reports.
8. Update and process certifications and final grades at the end of each academic term.
9. Assists in other projects as required.
The intent of this job specification is to provide a representative summary of the types of duties
and responsibilities that will be required of positions given this title and shall not be construed
as a declaration of the specific duties and responsibilities of any particular position. Employees
may be requested to perform job related tasks other that those specifically presented in this
specification.
JOB TITLE: Records Specialist
DATE: 04/02
MINIMUM REQUIREMENTS
Education: Requires basic knowledge of grammar, spelling, punctuation, and simple
mathematical functions like percentages, ratios, etc. as might be obtained through attainment
of a high school diploma or GED.
EXAMPLE 5
Program Associate
Veterans Benefit Counselor advising veterans on the best use of their benefits
processing application for disability compensation, educational benefits, health care,
community services, financial aid, and other cross agency grants. Coordinate with the
Military Centers for prerelease of disabled veterans guiding their admission process to
U of Iowa. Work with community colleges in Iowa and surrounding states to help
veterans and counselors in their transfer process. Develop a state of the art disability
services coordinating center for veterans.
SUMMARY OF DUTIES
Veterans counselor to promote admission of veterans, disabled
veterans and Active duty military and their families to attend U of I.
Advise veterans under the chapter 33 as to what is the best program
for them and their dependents.
Work with administrators in the VA, Military and the rising disabled
veteran population to coordinate services with VA Health Care,
Community Clinic , Women’s Health Care.
Act as an Advocate for our veteran population and our student
veteran association, women veterans, their dependents.
Work to recruit veterans at our community colleges around the state,
military facilities in Iowa, Arsenal Island and Omaha, Nebraska.
Advise veterans to resolve issues with our student vets to ensure
successful integration back to civilian life.
Be involved with SST, Disability Services and other student services
efforts to aid in the success of students. Be involved in regional and
National Service Organisations.
Aid in other projects as assigned by the Registrar.
1 work with admission transfer counselors to develop a marketing effort to promote
transfer of veterans to U of I.
2 work with the military prerelease center and the VA vocational rehab team to
promote Uof I as a disabled veteran friendly institution.
3 Work with veteran service agencies to coordinate services to our students i.e., health
care, counseling, rehabilitation, etc.
4 Work with active duty staff to promote U of I as an educational inst. of choice.
5 create a disabled friendly campus for vets---work with faculty and staff, facilities
Experience: 1 year office experience.
Knowledge, Skills, Abilities and Worker Characteristics:
 Good communication skills.
 Good organizational skills.
 Ability to work with wide range of people.
 Knowledge of computer and word processing, database software and
spreadsheets.
 Problem solving skills.
 Familiarity with standard office procedures and policies.
EXAMPLE 6
Work Study Job Description
LOCATION: Veteran’s Resource Center, UC
HOURS: Between the hours of 8:00 a.m. and 5:00 p.m.
BASIC FUNCTION: Under the direction of the lead of Amanda Bayatpoor, Coordinator of the
Veteran’s Resource Center, the Work Study Student will assist with helping fellow veteran
students with questions related to VA educational benefits and with all pertinent college
information.
SKILLS:
§ Knowledge of VA basic rules and regulations
§ Demonstrate knowledge, skills, and ability to work and communicate with diverse community
college students
§ Proficient in the use of Microsoft Word, Excel, Power Point, etc
DUTIES:
§ Answering phones
§ Answering VA educational benefits related questions to walk-in students
§ Assisting walk-in Veteran students with related Admissions and Records process
§ Assist the preparation and processing related to enrollment of VA students
§ Assist with filing of documents (paper and electronic) to support the required reports to the
VA
§ Ensure filing materials are maintained and organized
§ Scheduling VA Counseling Appointments
§ Provide information about other governmental programs (such as Department of Education
benefits) to VA beneficiaries
§ Maintain cooperative working relationships with students, UT Tyler staff and faculty
§ Perform other related duties to Veteran’s Resource Center as assigned
EXAMPLE 7
The Director for Veteran and Military Program and Services has the lead responsibility for the
development and coordination of a comprehensive program of support services for veteran,
military and dependent students at all three campuses of the University. The Director serves as
the principle advocate for student veterans, military and dependents as well as ensures the
quality of policies, programs activities and services designed to enhance their educational
experiences. The Director also serves as the University’s liaison with outside agencies and
offices, at the state and federal levels, whose work impacts the lives of veterans, military and
their family members.