Euromonitor International, London & Chicago
August 2014-Present
In-Country Analyst
Perform in-depth market related research both via secondary sources, in-depth interviews, and through data analysis.
Chief Digital Officers (CDO) Club, New York, NY
February 2014-Present
Researcher/Writer
Conceive, research, and post social media news and releases on the emerging position of Chief Digital Officer for the Chief Digital
Officers Club (CDOClub.com) website.
The New School for Public Engagement, School of Media Studies, MA Program, New York, NY
September 2008-Present
Part-time Faculty
Current Courses
•
The Social Enterprise (2014)
•
Big Data and Analytics for Media Marketers ( 2014)
•
Market Research for Media Managers (2009-Present)
•
Social Media: Content, Communication and Culture ( 2008-Present)
•
New Media Ethics (2008-Present)
MIT Sloan Management Review, Cambridge MA
August 2012-September 2013 (One Year Contract)
Contributing Editor, Social Business

Identified and interviewed dozens of global thought leaders on the use of social media in business

Researched, analyzed and wrote on the topic of best practices and strategies on how organizations successfully can integrate social media tools and technologies for enterprise use

Key member of research project team between MIT and Deloitte Inc. to identify and research key trends in social business.

Wrote regular blog on MIT Sloan Management Review Web Site

Co-author of article on leadership and social business, published in MIT Sloan Management Review , July, 2013

Co-author of in-depth research report on social media practices for business, published July, 2013
Outsell Inc., Burlingame CA
August 2012-May 2013
Director and Lead Analyst

Launched new comparative information product review service for company information professionals

Researched and wrote in-depth product reviews and analyses for company information professionals

Provided thought leadership to Outsell information manager clients on trends and emerging issues in the information and content industries
The Information Advisor, Information Today, Medford, NJ
Founder and Editor

Launched and editor of global journal for business information professionals. The monthly advisory service identifies sources and shares strategies on how to perform quality, effective digital research and analysis in a social media, big data and open source research resource environment.

Roles have included both publisher and editor
 Conceived and launched “Best of the Business Web” monthly information service for business researchers
 Created “
Knowledge Management
” quarterly supplement, 1999; re-launched as
Enterprise 2.0
March 2009
1 | P a g e


Forthcoming 2015: Find it Fast: How to Uncover Expert Information on Any Subject in the Age of Social Media and Big Data ( 6 th ed.)

The Social Enterprise: Emerging Roles for Librarians and Information Professionals, Online Searcher (Sept/Oct 2014)

The Emergence of Chief Digital Officers, MIT Sloan Management Review (2013)
 The Executive’s Role in Social Business, (co-author), MIT Sloan Management Review (2013)


Global Market Sizing Research Report for Call Center Industry, Panviva (2010)

Social Business: Shifting out of First Gear (co-author), MIT Sloan Management Review (2013)
White Paper: Corporate Hierarchy Databases, LexisNexis (2010)

The Art of Strategic Listening: Using Blogs and Consumer Generated Media to Track Trends and Perform Credible Market Research
(Paramount Market Publishing, 2008)
September 2011. Social Media and Communication Symposium, Rochester Institute of Technology, Rochester NY
Mining Social Media Posts for Market Data: A New Ethical Dilemma?
March 2011. Connecting with the Connected Generation, Keuka College, Keuka Park, NY
Created and moderated half day multi-university seminar on the impact of online technologies on teaching and learning.
June 2010. Special Libraries Association National Conference, New Orleans, LA
Social Media for Serious Researchers
February 2010. ACM: CSCW Conference, Savannah, GA
Workshop Paper: Mining Facebook Posts For Market Research: An Ethics Case Study
June 2009. Special Libraries Association National Conference, Washington DC
Social Media for Serious Researchers
November 2008. Institute for General Semantics National Conference, New York, NY
Navigating Life in the Age of Google and Garmin
April 2008-September 2009. Web Search University, Washington DC
Presented training sessions on precision research, evaluating information quality and social media research
2011-2014 WXXI, Rochester New York
Approved for three year term on WXXI’s Public Television, Radio and Interactive Community Advisory Board (CAB)
2005-2007 National Press Club, Washington DC
Speakers Committee
University of Montana
Master of Arts, Journalism
University of Virginia
Bachelor of Arts, Government Cum Laude
________________________________________________
2 | P a g e