STRICTLY PRIVATE AND CONFIDENTIAL
DATE RECEIVED:
MANCHESTER & CHESHIRE DOGS’ HOMES
APPLICATION FOR EMPLOYMENT
Manchester and Cheshire Dogs’ Homes operate a 3 stage interview process.
If you are successfully short listed in the first instance you will be invited to an interview to allow us
to meet you and learn a bit about you. If you are successful at this stage you will be invited back to
spend a day with us to to allow you to famaliarise yourself with the role for which you are applying.
Successful short listing from the 2nd stage will result in a second interview with members of the
Homes Management team and Committee members
Position Applied For: ___________________________________________________________
Location and Department: Manchester Dogs’ Home - Kennels
PERSONAL DETAILS
Surname
Forename(s)
Title
NI number
Address
Contact
numbers
Email
Are there any restictions on you taking up employment in the UK?
YES
NO
If yes, please specify _________________________________________________________________
Do you hold a full current drivers license
YES
NO
Have you ever been convicted of a criminal offence? (Declaration subject to the Rehabilitation of
Offenders Act 1974)
YES
NO
If yes, please specify _________________________________________________________________
Do you have any particular requirements or require any adjustments in order for you to attend
interview?
__________________________________________________________________________________
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EMPLOYMENT DETAILS
Current / most recent
Employers name and
address
Dates worked (from –
to)
Job Title
Salary and reason for
leaving
Please give a brief description of responsibilities and duties
PREVIOUS POSTS
Employers name
and address
Dates worked
(from – to)
Job Title
Main Duties
Salary and reason
for leaving
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EDUCATION AND TRAINING
Please give details of all examinations taken and qualification gained
Examination Taken (subject and level)
Grades
Please give details of any training undertaken relevant to the position for which you are applying
Place / Institution
Training undertaken
Please list any professional memberships that you hold or have held in the past
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PERSONAL ASSESSMENT
VERBAL COMMUNICATION
You will need good verbal communication in order to deal with visitors to the Home and assist them
in their visit
To enable us to assess how well you are able to do this, use the space provided to describe
experiences where you have had to use your verbal communication skills to deal with people clearly
and sensitively
WRITTEN COMMUNICATION
A good standard of literacy is essential in the role you are applying for, experience of making written
notes and observations would be an advantage
Please tell us about an experience where you have had to make written notes and observations
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TEAM PLAYER WHO CAN WORK INDEPENDENTLY
It is advantageous if you are able to work as a team player and unsupervised as required
Please tell us about an experience where you have had to work as part of a team and independently,
describe your role, the situation and the outcome
CONFLICT MANAGEMENT
You may encounter some conflict with clientele who are emotionally distressed over their pet going
missing
Please explain a situation where you have had to manage conflict and the outcome
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ABILITY TO CARE FOR DOGS
What skills and abilities do you have that you believe are necessary and relevant to the post for
which you are applying?
TIME MANAGEMENT AND LEADERSHIP
Your role will require you to manage your time correctly throughout the day and to offer leadership
to our volunteers
Please give an example of when you have displayed time management and leadership qualities, tell
us about the situation, your actions and the outcome
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DATE RECEIVED:
REFEREES
Please give the names and addresses of 2 referees, one of whom must be your present or last
employer. Where possible, these should be professional referees who have known you at work,
school or college.
Should you be short listed for 2nd interview we will approach these referees in advance of the
interview.
REFEREE 1
NAME
ADDRESS
POST CODE
EMAIL ADDRESS
TELEPHONE
RELATIONSHIP TO
YOU
REFEREE 2
NAME
ADDRESS
POST CODE
EMAIL ADDRESS
TELEPHONE
RELATIONSHIP TO
YOU
AVAILABILITY FOR INTERVIEW
Please give dates of when you are unable to attend an interview we cannot guarantee to avoid these
dates but will try wherever possible
If you are successful at interview when would you be able to take up the post?
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DATE RECEIVED:
DECLARATION
I declare that details given on this application form are, to the best of my knowledge and belief true
and complete. I understand that deliberately giving false statements or incomplete answers,
canvassing of the staff of the Home or Trustees, would disqualify me from consideration or, in the
event of an appointment, make me liable to dismissal.
I consent to the data contained on this form being processed in accordance with the Homes
registration with the Information Commissioner and the Data Protection Act 1998
Signature _____________________________________ Date _______________________________
Please return your completed application before the closing date to:
Manchester Dogs’ Home
Crofters House
Moss Brook road
Manchester
M9 5PG
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STRICTLY PRIVATE AND CONFIDENTIAL
DATE RECEIVED:
MANCHESTER & CHESHIRE DOGS’ HOMES
Job Description
Main Job Parameters
Job Title: Home Assistant
Department: Manchester Dogs’ Home – Kennels
Accountable to: Home Supervisors and Managers
Main Responsibilities
Provide care to animals in the Home, establish good customer relations and maintain
administration procedures in use
Key Tasks and Responsibilities
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To work within agreed Homes policies, procedures and working practices when
providing canine husbandry
Clean, disinfect and maintain to a standard of cleanliness set by the management –
animal accommodation, isolation and exercise areas, food preparation, laundry,
storage, treatment and destruction facilities, reception, staff and public facilities
(including toilets and outside areas) and to ensure the Home and its areas are secure
at all times
Carry out daily checks on the dogs under your care, reporting any abnormalities
upwards as appropriate
Attend to the needs of individual dogs including – exercise, grooming, treatments
and medications as directed, routine canine behaviour monitoring / assessment
prior to rehoming
Monitor the mental and physical well being of dogs within the kennel environment,
to ensure dogs are fit and healthy; referring potential issues upwards as appropriate
Responsible for maintaining behavioural responses within the kennel environment,
using appropriate dog handling techniques and being aware of individual
temperaments and behavioural traits. Identifying and referring potential handling or
behavioural issues upwards as appropriate
Maintain / monitor daily health records and general administrative duties in relation
to the kennels and the dogs under your care
Attend to the needs of the client/customer/general public in an appropriate manner
and in line with the Homes policies and procedures
To support trainees and volunteers whilst carrying out day to day tasks in the
kennels to ensure consistency of training
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STRICTLY PRIVATE AND CONFIDENTIAL
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DATE RECEIVED:
Operating as a team member and working with colleagues, supervisors and
managers within and outside of your department to fulfil the needs and goals of the
Home
To undertake other duties as required by the management team
Security, Upkeep of Equipment and Health and Safety
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Regular checks for defects or deficiencies within the kennels or the equipment
within to Line Management
Ensuring that the buildings associated with the Home and their surroundings are
maintained in a tidy and presentable standard
Ensuring the security of facility entrances, buildings and contents at all times
You are to ensure that the Homes Health and Safety and COSHH assessments,
including those applicable to drugs and chemicals used in the Home are adhered
to by yourself, reporting of any accidents or incidents promptly and correctly in
accordance with the Homes procedures
To ensure that you use the appropriate protective clothing when necessary and
to raise to a Line Managers attention if this is not the case
The safekeeping of stock cupboard keys and to ensure that all cupboards are
locked when not in use
You are to ensure that all clinical waste is disposed of in the appropriate
containers
While at work all staff are required to:
o Take care of their own health and safety and that of others who may be
affected by their acts or omissions
o Co-operate with the Homes policies and procedures for Health and Safety
o To treat the property / equipment of the Home with due respect and care
o To minimise wastage of resources within the Home
General
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Under no circumstances must daily routines or procedures be changed without prior
agreement of the Home Manager
You are to undertake other duties within your competence and training as required
and directed by management
The Homes policies or procedures are not to be discussed with or within earshot of
the general public, volunteers or anyone not employed by the Home
You are required to adhere to all policies, procedures and directions as provided by
the Home or Line Managers
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Progression
Upon completion of probationary period and with satisfactory performance and appraisals
Home Assistants may be invited to undertake training for further skills to enable them to
apply for promotion when it is available:
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To complete preventative treatments (vaccinations, worming and flea treatments)
To implant microchips
To assist with canine first aid situations
Carrying out specialist care under guidance for specific categories of dogs including:
o Puppies and Pregnant or whelped bitches
o Assessment dogs
Team leading skills
Reception skills
Staff training and coaching skills
Further knowledge of the Homes Health and Safety procedures
To assist with work in the community
Job Context
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Work is assigned by Line Management
Work is carried out within general guidelines and relevant Home policies and
procedures.
Work is assessed though regular one to one meetings and appraisals with Line
Management
The post holder is part of the frontline staff providing care for the dogs, maintaining
good customer relations and projecting a professional image for the Home
Post holders need to be aware that the role is physically challenging / demanding
Post holders need to be aware that promotion or department transfers should not
be applied for until probation period and training is completed successfully
This Job Description is a statement of the job content as of May 2015. It should not be seen
as precluding future changes.
Job Holders Signature________________________________ Date___________________
On Behalf MDH ______________________________________Date__________________
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STRICTLY PRIVATE AND CONFIDENTIAL
DATE RECEIVED:
MANCHESTER & CHESHIRE DOGS’ HOMES
Person Specification for Home Assistant
Educational Qualifications
Experience and Job Knowledge
Essential
 Literacy and numeracy
 Able to understand
written
documentation and
keep accurate records
 Experience of working
with the general
public
 Working as part of a
team
Desirable
 NVQ Level 2 in Animal Care or
equivalent
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Skills and Competencies
Personal Qualities
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Strong interpersonal
skills as evident by
past experience and
able to communicate
in both writing and
verbally
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Experience of working in a
kennel environment
Knowledge and experience in
animal behaviour and
husbandry as it relates to dogs
NVQ Level 2 in Customer
Service or equivalent
First aid at work qualification or
willingness to be trained
Manual Handling training
Computer related skills
Staff coaching / mentoring
techniques
Resilience to stress
and emotionally
strong
Good communication
skills (written and
oral)
A confident and
sympathetic attitude
towards animals and
the general public
Desire to work with
dogs
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