Weekly Brief for Schools 19th January 2015 In this issue: Website of the Week Quote of the Week Communications Technical Updates eSafety Regional NEN / PSN National Meeting dates Meeting Dates See below Website of the Week London Grid for Learning Gallery The NEN Gallery contains many copyright free and creative commons images available for schools to use for teaching and learning, with new images added on an almost daily basis. The London version of the gallery focuses on images of London but have wider application – for example, if you are looking for canal boat life images, they have a wide selection from Little Venice. http://gallery.nen.gov.uk/gallery0lgfl.html Quote of the Week Communications Coffee meetings A reminder of embc events for Spring 2015. We're kicking off in Gainsborough and Louth. Tuesday 10th February schools from Lincolnshire are invited to come along and find out about opportunities for increasing bandwidth, taking resilient feeds and discover more about the benefits of their embc service over a cup of coffee (hence they are called coffee meetings). We will be at The Trinity Arts Centre, in Gainsborough at 10am followed by The Brackenborough Hotel, near Louth at 2pm. We expect them to last around 1-2 hours depending on questions. Our coffee meetings are free to attend - simply email events@empsn.org.uk and let us know you would like to come along and to which venue. More coffee meetings will be held on 22nd April in Matlock and Markham, venues to be announced. embc will also be attending the Ark Open Day at Springfields, Spalding on March 12th aswell as Derbyshire’s LA Conference on the 26th March. Please check our website regularly for events in your area: http://www.empsn.info/what-we-do/events/ Technical Updates Malware and Trojens We are continuing to see a large number of alerts from malware traffic attempting to pass the emPSN firewalls. The firewalls are blocking this traffic preventing dial home activities from taking place, but the traffic is a clear indication of computers not being kept up-to-date. Through our suppliers we have been informed that there are a small number of school websites which are using outdated versions of web hosting / content management solutions. These sites have been compromised and abused through the vulnerabilities in the versions of the software they have in place. Resources accessible from the internet should be used to check the site, and websites patched regularly to avoid compromise and attack from hackers and malicious users. There has been some press recently where school websites "As I grow to understand life less and less - I grow to love it more and more". Jules Renard, 1864-1910, French Author and Dramatist Contact Us www.empsn.info 01604 879 869 JBarker@empsn.org.uk have been used to post extreme messages causing public attention and controversy. We strongly recommend all schools maintain a proactive up to date strategy for OS, Application and anti-viral/malware, to maximise the protection against malware, malicious software and abuse. Applying updates is a customer responsibility however emPSN will in all instances take steps to fast track any issues regarding the use of 3rd party update tools, including where appropriate adding them to open services on the network. Network Power Following some power issues last week a couple of comments have been raised about the power arrangements emPSN have in place across the network. Just to clarify to those interested here is some information about our power arrangements. Within all emPSN exchange locations we use UPS equipment to protect the power supply to operational services. UPS’s serve the purpose of brown out/black out protection and maintenance of a clean current to devices. Batteries within the UPSs will serve for a period of time in a black out situation or loss of power, but the batteries will only cater for a 20-60minute runtime dependant on load. UPS devices are covered under maintenance contracts and are subject to annual checks for correct operation, where issues are discovered planned changes, replacements, swap outs are made. A number of the emPSN exchanges have the use of generator backup, but this is only available in larger exchange locations. Generators are regularly checked and run where available to determine correct scaling and operation. The UPS equipment will protect the voltage to equipment during generator checks. The power within our data centres locations is subject to resilient national grid power feeds, UPS backup and generator services. All are regularly maintained with a view to offering 24/7/365 power, (or five nines service 99.999 %.) Power at your locations is subject to the services available locally, which you will be fully aware. Meraki Services Just so site admins are aware. We have noticed that Meraki have again updated their IP addressing for cloud services, so we have carried out a couple of adjustments for customers in this area. The new addresses seem to be based on IP ranges meaning firewall ruling is more straight forward, BUT the IP addresses used per customer have been unique. If you are experiencing any issues with Meraki services, the first point to check would be the IP addresses in use on your instance. Guidance on this is available on the KCOM portal – https://portal.kcom.com – documentation. Firewall Changes During the last quarter of 2014 we have made some adjustments to the Firewall management platform, as a result of this, updates to the form have taken a back seat. In the coming week a new edition of the firewall form will be issued and come into immediate use. We will ask users where ever possible to use the latest version of the form as this not only helps completion and use of pre-defined rules, this also helps processing the requests. More on this next week. eSafety Update from UK Safer Internet Centre On Boxing Day, Nicky Morgan MP announced that the government is committing £500,000 to the UK Safer Internet Centre to enable the centre to deliver its important work supporting children, families and schools. For more information read the full article here... Safer Internet Day 2015 - Update For more information on the SID TV schedule, Thunderclap campaign and the Safer Internet Day Quiz go to http://www.saferinternet.org.uk/safer-internet-day/2015 And you can also download an Education Pack for lots of ideas on how to get your class involved on the day Follow @UK_SIC #SID2015 #SIDTV and @SID2015tv for further updates. NEW Resource - Parents' Guide to Instagram' UKSC have also produced a 'A Parents' Guide to Instagram' The guide has been written by the Helpline team in collaboration with Instagram and Connect Safely. It is an invaluable source of information for anyone who works with young people who use Instagram. It answers many of the common questions received by the helpline on a daily basis about the app. You can find the guide in Instagram's Help Centre or can download your own copy by clicking on the link above. UK Safer Internet Centre guide to the most popular social networks, which highlights the privacy features available www.saferinternet.org.uk/safety-tools Resource for Teachers A reminder about resources for teachers about the use of social media and safeguarding their professional reputation. A guide for teachers and professionals about their use of social media. http://www.childnet.com/teachers-and-professionals/for-you-as-aprofessional/professional-reputation NSPCC - Share Aware Campaign The new NSPCC campaign was developed due to their own research finding that parents' quite often feel confused by the internet - out of their depth, and out of control. Share Aware is for parents of children aged 8-12 and is designed to help to reassure and give parents everything they need to keep their children safe. The design is straightforward: No-nonsense advice that will help to untangle the web, showing parents how they can be just as great a parent online as they are the rest of the time.Click here to read more. If teachers have queries or face any issues regarding their professional reputation, they can contact the UK Safer Internet Centre helpline for professionals www.saferinternet.org.uk/helpline Regional The meeting of the empsn Joint Board on the 19th January focussed on the 5 Year Business Plan for 2015-2020. As members of emPSN you will be advised when the final version is published on the empsn web site for you to review and comment upon. At the meeting we also accepted the resignation of Jill Craig, the Director from Leicester City, who will be leaving the authority at the end of January. Jill has been a member of the Board for many years having served as Chair of the Board during the period of change from embc-pl to emPSN. The emPSN Audit Committee meets on Thursday 22nd January. The agenda will focus on the risks within the proposed business plan for 2015-2020 and the actions being taken by the Company to mitigate those risks during a period of rapid change for the public sector, including schools. NEN / PSN National The E2BN Winter 2014 journal is now available on their website http://www.e2bn.org/files/Journal_January_2015.pdf Current PSN frameworks extended for another year until 2016. The Crown Commercial Service (CCS) has announced that it is extending the current PSN Connectivity and PSN Services frameworks (PSN C and PSN S) as it responds to in excess of 850 clarification questions around the impending RM1045 Network Services Framework. The original PSN C and PSN S frameworks were always set out as a 2+1+1 duration (providing the option to extend for an additional two years post the original two years) and today we have confirmation that CCS will be taking the second year extension. By extending PSN C and PSN S, CCS has provided a degree of continuity and certainty to the market place by ensuring there is no possibility that customers would not be able to procure under a valid framework – and this is a good thing. However, what both suppliers and users really want is for the replacement Network Services Framework (RM1045) to be successfully completed on schedule. Meeting dates emPSN Audit Meeting - Thursday 22nd January - 10am Beaumanor Hall Local Authorities: