THERAPY SERVICES
INDUCTION FOLDER
STUDENTS
NB: The Clinical educator Must keep a signed copy of this document and forward to
the placement coordinator for retention
September 2005
Review Date:
Reviewed:
Agreed By CMT:
Reviewed:
Reviewed:
Agreed by Therapy Services Governance
September 2006
December 2008
July 2007
October 2009
January 2013
February 2013
Page 1 of 14
The Rotherham NHS Foundation Trust
The Rotherham NHS Foundation Trust is a modern, progressive Trust, with a reputation for
clinical excellence and efficiency.
The Rotherham Hospital site is situated just two miles south of Rotherham town centre in
pleasant suburban surroundings, within close proximity to the M1 and M18 motorways, six
miles from Sheffield and close to Doncaster. We also operate a large number of community
services out of other sites across Rotherham including Rotherham Community Health
Centre, close to the town centre.
Awarded Foundation Trust status in 2005, we provide a wide range of health services to the
people of Rotherham (population approximately 252,000) and to an increasing number of
patients from further afield. The Rotherham NHS Foundation Trust was developed from the
Rotherham General Hospitals NHS Trust. One of the first 35 Trusts in England and Wales to
achieve NHS Foundation Trust status, it has developed a reputation as a thriving and
successful organisation achieving recognition at local, regional and national levels.
The Rotherham NHS Foundation Trust is an innovative, high performing organisation which
continues to develop and grow at pace. One of the most forward-thinking trusts in the UK,
we are at the leading edge of health service reform and achieving outstanding results. This
is a very exciting time for the Trust. On 1 April 2011, we integrated with primary care
services in Rotherham and with a number of Dental Services in Doncaster.
The Accident and Emergency (A&E) Department deals with around 75,000 patients per year
and there are approximately 55,000 inpatients and 250,000 outpatient attendances each
year.
Rotherham Hospital
Rotherham Hospital is our main site. The modern site provides a range of hospital based
Medical, Surgical, Paediatric and Obstetric & Gynaecological services.
The excellent and modern facilities include:
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500 inpatient beds
Intensive Therapy and Coronary Care Units
Cardiac Catheterisation Suite
Breast Screening Suite
Endoscopy Unit
Day Surgery Unit
Theatre Assessment Unit
Stroke Unit
The clinical services are supported by comprehensive pathology, medical physics and
imaging services, including state of the art MRI and CT facilities.
Our Medical Education Centre has tutorial rooms and a lecture theatre. The Medical Library
and information systems are widely acclaimed.
The department:
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organises a vigorous medical postgraduate education programme
has strong links with the University of Sheffield
is renowned for its medical undergraduate training
Page 2 of 14
Rotherham Community Health Centre and other sites
The Trust now operates out of a large number of other sites including Rotherham
Community Health Centre, close to Rotherham Town Centre.
The majority of community services transferred to The Rotherham NHS Foundation Trust on
1st April 2011 including:
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Adult Services including District Nursing
Therapy Services
Intermediate Care and GP with Special Interest (GPwSI)
Children’s Services including Health Visiting, School Nursing and Complex Care
Health and Wellbeing Services including Smoking Cessation, Contraception and
Sexual Health
Additional rehabilitation services are also provided out of the nearby Park Rehabilitation
Centre
Page 3 of 14
Useful Contact numbers:
Main Hospital
Therapy Services Reception
Park Rehabilitation Centre Reception
Clinical educator
Rotherham Community Health Centre
Intermediate care
Kimberworth Place Children’s Services
Breathing space
Who to contact:
Clinical educator
01709820000
01709 424400
01709 302323
01709 422000
01709 423970
01709 428859
01709 421700
Name
Number
If unable to attend due to sickness
If going to be late
The Rotherham Hospital Site
Useful information
Locker arrangements
Emergency Resus or Fire
Please bring a padlock
2222- stating location and nature of
emergency
Emergency Telephone
The Therapy Services fall back phone is situated in the Medical, Surgical and
Orthopaedic office Ext 7461. If there is failure of the telephone system in the event of
a cardiac arrest in department a member of staff will be required to run to B1 to get
the Resus team.
Meals/ Breaks
 Lunch is normally between 12:00 and 13:00 with 45 minutes being the usual time
for full time staff. This can vary depending on service needs and contracted hours
of work for part-time staff.
 The wards operate protected meal times, during these times Clinical staff must not
undertake non urgent clinical work or interrupt nursing staff who are feeding
patients
 Drinks breaks can only be taken if workload permits. It should not exceed 15
minutes maximum
Page 4 of 14
ROTHERHAM GENERAL HOSPITAL – SITE PLAN
The main building is on four floors, each having access to ground level due to the sloping
site.
GENERAL HOSPITAL
‘A’ LEVEL
‘B’ LEVEL
‘C’ LEVEL
‘D’ LEVEL
‘E’ LEVEL
Wards A1, A2, A3 (planned investigation unit), A4, A5, A6,
A7
CCU
Children’s Wards 1 & 2
Renal Dialysis Unit
Sterile Services
Pathology
Medical Physics
Staff Dining Room and Kitchens
Boiler House
Linen Services
Portering and Transport
Phlebotomy
Wards: B1 – B6, B10, B11,
Sitwell, Darshane Unit ( Urology Outpatients) Wharncliffe
Labour Suite
Fracture Clinic
Operating Theatres
X-Ray
Accident & Emergency
ITU/HDU
Wards: Stroke Unit, Fitzwilliam
Out Patients
Audiology
Physiotherapy
Occupational Therapy
Genitor-Urinary medicine
Endoscopy
Pharmacy
Switchboard
Chaplaincy
Dermatology Unit
Ophthalmology
Variety of shops
Medical Records
Wards: Keppel
Secretaries
Seminar Room
Medical Secretaries
Consultants Offices
Library
School of Nursing
Postgraduate Medical Centre
Domestic Services
Unit Administration
Social Workers
Gait Analysis Lab.
Therapy Services’ Store
Equipment Store
Page 5 of 14
Rotherham Community Health Centre Site Plan
MSK clinics on ground floor
Domiciliary Physiotherapy Office base 2nd floor
Page 6 of 14
INDUCTION CHECKLIST
1.
Trust Documents
ARRIVAL
Introduction to Clinical educator
Introduction to team
2. THERAPY SERVICES
Therapy
Services
comprises
of
Physiotherapy, Occupational Therapy and
Chaplaincy.
Services offered include
outpatient
musculoskeletal,
neurology,
Hydrotherapy, and Inpatient Rehabilitation.
Domiciliary Physiotherapy, Intermediate
care, Breathing space , Paediatric child
development
physiotherapy,
long-term
conditions
Therapy Services also have a contract to
provide a Musculoskeletal Physiotherapy
Service
to
Sheffield
(Careplus
Physiotherapy)
and
Community
Occupational Therapy Service with RMBC
3. TOURS
Departments
 Location of staff room
 Location of Resus equipment
 Location of First aid kit
 Location of Locker Room
 Combination lock numbers given as
appropriate
 Electronic access to RCHC
 Induction tour at RCHC
Hospital
 Staff Restaurant/snack bar
 Shops are on Level ‘C’ at the main
entrance of the hospital.
 Post Graduate education Centre/
Library
RCHC
 Resource library 1st floor
Fire
 How to raise the alarm.
 Location of exits.
 Location of assembly points.
 Fire alarms are routinely tested
on………...
Fire Appliances
 Location and how to use.
RCHC
 Fire covered by Induction tour with Europa
Page 7 of 14
Student
Initial
Clinical educator
Initial
Relevant
Trust Document
Telephone facilities
 Students are not as a rule, allowed to
make or receive personal telephone
calls, but if a special need arises,
permission must be sought.
 Students can use their mobile phones in
“mobile friendly” areas.
Bleep familiarisation
 Show use of the bleep system if
applicable.
4. THE PLACEMENT
Car Parking
 All visitors to the hospital are required to
pay to park their car within hospital
grounds; students can purchase a pass
which will allow them to use the car parks
on a daily basis
 Parking charges are not applicable at the
Park Rehabilitation centre.
 RCHC car parking permit required
 Intermediate care, Kimberworth Place
and Breathing Space car parking is free
Standards Required
 All
Student
Physiotherapists
are
expected to work to the CSP Standards
of Physiotherapy Practice and the HPC
standards of conduct, performance and
ethics.
 All Student Occupational Therapists are
expected to work to the College of
Occupational
Therapists’
(COT)
Standards of Practice and the HPC
standards of conduct, performance and
ethics.
 Attendance - in accordance with hours
agreed by the clinical educator
 Students must not be absent without
prior
permission,
exceptional
circumstances may apply please notify
the clinical educator as soon as
possible.
Smoke Free Policy
 The smoke free policy applies to staff,
patients, residents, visitors and
contractors.
 It is the responsibility of all staff
members to monitor and comply with
the policy.
 Failure to comply with the policy will
result in disciplinary procedures.
Page 8 of 14
Student
Initial
Clinical educator
Initial
Trust Documents
Chaperoning
The Trust guidelines are intended to
safeguard both patients and staff of all
ages, both genders and race, from any
misinterpretation of actions taken as a part
of consultation, examination, treatment and
care.
Information Governance / Confidentiality
 All students must complete Information
governance
training
prior
to
commencing
their
placement
a
workbook will be issued prior to
commencement of the placement.
 Information of a confidential nature must
only be divulged when a patient has
given consent or where legislation
allows for disclosure without consent.
All staff must be aware of and adhere to
the Policy on Use and Protection of
Patient Information (All staff must be
aware of (and adhere to) the Freedom of
Information (FOI) Policy and follow the
Code of Practice.
 The importance of data quality must be
emphasised as it plays a key role in the
performance and income of the Trust, as
well as direct patient care.
Student
Initial
Clinical educator
Initial
CHAPERONING
GUIDELINES 3.pdf
Information
Governance Policy v4c 2012 05 14.pdf
UseAndProtectionOf
PtInformationPolicyV4i.pdf
IG Training
Workbook 2012.pdf
Answer sheet
2012[.pdf
Physiotherapy/Occupational Therapy
Treatment Notes
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These are legal documents and may at a
later date be required in Court. They
should be attributable to an individual,
legible, professional and relevant.
 The department keeps records in line
with the HCPC, CSP/COT standards for
record keeping and local Therapy
Services Clinical Records SOP
Information Systems (IT) Security
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Student’s staff must read and comply
with the Trust e-mail and internet
policies.
Your clinical educator will identify
whether you will need access to other IT
systems e.g. SystmOne, Meditech,
PACS, AIS
Systm One access is organised on day I
where
appropriate.
All
relevant
paperwork needs to be completed prior
to this and relevant documentation
provided.
Health Records
Policy.doc
Acceptable_User_Pol
icy_v2 0.doc
Process for acquiring
Temporary SMART Card for Students Hospital site.doc
Page 9 of 14
Trust
Student
Documents Initial
5. HOURS OF WORK
Clinical
educator
Initial
Start and Finish Times
 Therapy services provide cover outside of
normal core hours, please consult with your
clinical educator to determine whether
weekend or later shifts will be a requirement
of the placement.
Lateness Procedure
 If due to exceptional circumstances, a student
experiences problems in attending at the
normal starting time, it is the responsibility of
the student to notify the appropriate clinician
as soon as is practicable of the possibility of
non-attendance or late arrival.
Time Off Arrangements
 All personal appointments to visit Doctor /
Dentist should be made in the students own
time. If this is not possible, authorisation
must be sought from the clinical educator.
Trust
Documents
6. SICKNESS/ABSENCE
What to do if sick
 Students have a duty to inform their clinical
educator as soon as they know that illness
will prevent them from getting to their
placement. They need to inform the clinical
educator before 8.30 a.m. on the day they
are expected to work.
 If your absence is due to diarrhoea with or
without vomiting you cannot return to work
until 48 hours after the last episode without
the use of medication e.g. Imodium etc.
 Please try to give an indication as to how
long you expect to be absent. If you are
unsure we ask that students phone again
before the end of the working day if they are
not going to be in the next working day.
Notification of Infection Control Team
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The Infection Control team will be notified by
Therapy Services’ Managers of staff with a
communicable disease. This includes
diarrhoea, vomiting.
Staff must not enter the infected ward
through the inter connecting doors with
another ward as this will increase the risk of
infection spreading
Page 10 of 14
Student
Initial
Clinical
educator
Initial
7. Uniform and dress code
Trust
Employee
Documents Initial
Please refer to the uniform and dress code
policy for further information
How students present themselves at work
should inspire public confidence i.e. appropriate,
fit for purpose, clean and tidy attire.
It is essential that students read this policy
and adhere to all elements of it
Manager
Initial
Uniform Dress Code
Policy 2012.pdf
Care of Personal Property
The Trust does not accept any responsibility for
personal property brought in to the hospital.
Similarly while providing a lockable locker where
possible it is the staff members’ responsibility
not to leave bags, purse and other valuables
lying around; thieves operate in all large
organisations
8. SPECIAL RESPONSIBILITIES
Trust
Employee
Documents Initial
Gifts
 Gifts from commercial sources other than
inexpensive non-clinical items such as
calendars, stationery or diaries should not
be accepted.
 Any donations to the hospital must be taken
directly to the Manager.
Compliments and Complaints
 It is important that all complaints are dealt
with properly and effectively, whether from
patients, relatives, staff or other therefore
any complaint should be referred
immediately to the clinical educator/ Team
Leader/ Manager as appropriate.
Patients’ Property
 Property of patients must be treated with
care and must not be damaged.
 Therapy patients should be advised not to
leave their personal property unattended.
Lost Property
 Any property not belonging to an identified
person present should be: (i) Handed to Reception if found in the
Department.
(ii) Handed to the Ward Manager if found on
a Ward.
(iii) Handed in to main reception desk if
found elsewhere in the hospital.
(iv) Handed in to RCHC main reception
(v) Handed in to locality receptions in other
services in community
(vi)
Page 11 of 14
Manager
Initial
Trust
Employee
Documents Initial
9. Health And Safety
Key Responsibilities
 Do not block Fire Exits
 Keep all corridors and doorways clear.
 Do not let rubbish accumulate.
 Mop up any spills immediately.
 Wear protective clothing where necessary.
 Avoid long trailing leads.
 Be aware of the danger of every day
electrical appliances such as kettles, the
boiler, hairdryer, etc.
 Report any damage to the fabric of the
building i.e. floors, doors, ceiling panels,
windows, etc.
 Any faulty equipment must be clearly
labelled, withdrawn from use and reported to
the Clinical educator
Manager
Initial
FINAL 2011Policy for
the Prevention Control and Managment of Infection version 4 2011 ratified d
Hand Hygiene Policy
October 2011[1].pdf
Moving & Handling
Students are expected to have completed
moving and handling training through their
university, however any student who has
concerns regarding their level of understanding
of moving and handling should raise their
concerns with their clinical educator for further
training to be arranged.
Safe Use of All Equipment
 Please see specific department induction
 Each area has a Medical Devices folder
detailing the training that is required for each
piece of equipment. The clinical educator will
ensure that students have appropriate
induction for equipment
Reporting of Incidents
 Incidents are reported using DATIX if you
are involved in an incident please discuss
with your clinical educator in order for this
to be recorded
Risk Assessments
 Risk assessments have been completed in
each clinical area. The clinical educator will
highlight any specific risk assessments that
are applicable to the area working
Bomb Alert Procedure
 In the event of having a suspect
letter/package immediate contact should be
made with the Manager.
Any person receiving a telephone call
referring to a bomb must refer to the flow
chart.
Page 12 of 14
THERAPY SERVICES’ POLICIES, GUIDELINES,
PEPS ETC.
 Clinical Records
 BiPAP Policy
 CPAP & High Flow Policy
 Protocol for the Transfer of Patients on BiPAP &
& High Flow Oxygen
 Guidelines for Occupational Therapy Functional
Assessments of Patients within the Therapy
Services’ Department
 Occupational Therapy Home Visit Protocol
 Leg length PEP
 Driving Assessment Policy
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THERAPY SERVICES’ PRACTICES
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Procedure for making Out-Patient Appointments
Page 13 of 14
Induction Confirmation
Checklist to be completed 1 week after start date
Students name… … … … … … … … … … … … … … … … … … … … …
Students signature … … … … … … … … … … … … … … … … Date … … … …
……
Department name … … … … … … … … … … … … … … … … … … … … … …
Job title … … … … … … … … … … … … … … … … … … … … … … … … … …
Start date … … … … … … … … … … … … … … … … … … … … … … … … …
Date Local Induction completed … … … … … … … … … … … … … … … … …
Clinical educators name … … … … … … … … … … … … … … … … … … … …
………
Signature … … … … … … … … … … … … … … … … … … Date … … … … …
Page 14 of 14