PIMS CODE: 10532297 (sg)
Data & Information Management Officer
Bandung, West Java, Indonesia
This assignment is part of the Australian Volunteers for International Development program, an Australian
Government, AusAID initiative.
AVI has negotiated this assignment in good faith with the Host Organisation, and the information contained
was correct at the time of acceptance of the request for an Australian Volunteer. However, while AVI takes
responsibility for matters under our direct control, all assignments and arrangements are subject to change
due to the inherent low levels of predictability in developing country environments. This assignment may be
amended or withdrawn to reflect changes in circumstances.
HOST ORGANISATION DETAILS
ORGANISATION:
Padjadjaran University (UNPAD), Department of Obstetrics and Gynaecology
WEB ADDRESS:
www.unpad.ac.id
ORGANISATION PURPOSE, HISTORY AND ACTIVITIES
ORGANISATIONAL
CONTEXT:
HISTORY:
The Missions of UNPAD:

To carry out education (teaching, research, and development of sciences
and community services) that is able to fulfil stakeholders’ needs

To carry out higher education that is internationally competitive and relevant
to the needs of stakeholders in order to advance intellectual development
and community prosperity

To carry out professional and accountable management of education to
elevate the institution’s image

To produce academic individuals concerned with the greatness of local and
national cultural values in the diversity of world cultures
The Faculty of Medicine, University of Padjadjaran was officially established in
1957 to fulfil local and national needs for health professionals. The Faculty’s
mission is to provide high quality basic and advanced medical education
The Obstetrics and Gynaecology Department (OGD), which is located within the
Hasan Sadikin Public Hospital (HSH), is the lead research and training institute
for maternal health in West Java. HSH facilitates internship programs for
General Practitioners (GP) and Obstetrics /Gynecology specialist candidates
The OGD is currently led by Professor Dr Jusuf S. Effendi, SpOG(K). Professor
Dr Johanes C. Mose, SpOG (K) currently heads the Post-Graduate Program for
UNPAD’s Faculty of Medicine and the head of OGD’s Feto Maternal division.
The Department currently has 46 specialist staff that are trained in obstetrics and
gynaecology. 10 of these staff will be working on this project.
OGD has relevant experience in responding to issues of maternal health in West
Java and experience of working within Indonesia’s government health system.
The OGD works closely with the Department of Health within the Faculty of
Medicine, UNPAD.
The Australian Government is working in partnership to send Australian volunteers overseas
through the Australian Volunteers for International Development Program.
www.ausaid.gov.au/volunteer
MAIN ACTIVITIES:
SIZE OF
ORGANISATION:

Teaching and training

Research

Feasibility studies

Consulting

Community benefits
The OGD team is led by Professor Dr Jusuf S.Effendi, SpOG(K) and includes 46
professionals who are trained in Obstetrics and Gynaecology.
It is funded by the Indonesian Government through the Ministry of National
Education
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ASSIGNMENT DETAILS
CONTEXT & PURPOSE
OF ASSIGNMENT:
CONTEXT:
OGD is seeking to implement a pilot project to address maternal health in West
Java. It is well-known that the situation of maternal health in West Java is
concerning in terms of maternal mortality ratios (MMR), however due to poor and
ineffective collection of data pertaining to Maternity Care Management (MCM),
the MMR and implications of this for families and communities is currently
unclear.
There is significant under-reporting and a lack of base-line data to assist in
understanding and responding to this problem. Put simply, Indonesia currently
does not have the systems to directly collect the MCM information to assist its
understanding of the true extent of MMR. It is likely that MMR (currently
estimated as 228 per 100,000 live births), is dramatically higher, given the
absence of accurate statistics and under-reporting. Given this trend, the MDG
target is unlikely to be achieved unless the situation can be firstly understood
and extra efforts are made to reduce the MMR.
This project proposes to address a gap in MCM data collection and analysis.
This will involve a person who is skilled in software development who can assist
in designing a software program that will enable the hospitals in West Java to
collect MCM data.
The project will be conducted over 2 years but the initial software development
inputs will be concentrated during the first 6 months, and implementation of the
software will take place following this time.
This assignment is linked to other project activities that must also be completed
for this project to meet its goals, including:

Analysis and design of hospital-based MCM online system

System procurement and installation

Recruitment and training of staff

Short-course training and fellowships

Collection and analysis of MCM data at Hasan Sadikin Hospital (HSH)

Evaluation of pilot project and assessment of extending benefits to other
priority regions (NTB, NTT, Papua, West Papua)

Dissemination of findings and design of further interventions
Proposed commencement of the overall project is March 2013 and conclusion of
the pilot will be February 2015.
UNPAD-OGD is a new AVI partner organisation.
ALIGNMENT WITH COUNTRY STRATEGY:
The assignment meets the AIP-CS pillar 2, investing on people especially to
improved better health access and systems
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ASSIGNMENT
OBJECTIVE/S:
To improve Maternal Health in West Java through the implementation of online
Maternal Care Management monitoring reporting through:

Identification of software for online MCM reporting in 11 district hospitals and
HSH

Procurement of software for online MCM reporting in 11 district hospitals and
HSH

Installation of software for online MCM reporting in 11 district hospitals and
HSH

Training and maintenance of online MCM reporting software for 11 district
hospitals and HSH
WORKING RELATIONSHIPS
LINE MANAGER:
Head of Obstetrics/Gynaecolocy Department
STAFF SUPERVISION:
Head of the Post-Graduate Program for UNPAD’s Faculty of Medicine and the
head of OGD’s Feto Maternal division
OTHER STAFF:
Staff from other division on OGD
DUTIES AND RESPONSIBILITIES OF THE VOLUNTEER
Volunteers complete a work-plan in the first three months of their assignment, in consultation with their linemanager and relevant stakeholders. The duties listed below are an indication of the type of work that may be
involved in meeting the Assignment Objectives:

Identify MCM Reporting software needs: Software installed and operational at 11 District Hospitals and
Bandung Central Hospital

Develop capacity of targeted UNPAD IT project staff for MCM reporting, including use and maintenance
of software: A group of at least 3 competent IT specialists who are assessed by the volunteer during the
assignment

Development of training modules and delivery of training, including assessment of competency: Manual
for Installation and Maintenance, including Trouble-shooting of MCM Reporting Software

Develop a trouble-shooting manual and guide to installing and maintaining software: Evaluation and
reporting of activities
START DATE:
Start: 17 February 2014
Pre-departure Briefing in Melbourne: 4 – 6 December 2013
Please talk to the recruitment team if you have any concerns about your ability to
commit to these dates.
There are approximately 4 group start dates into each country each year. New
volunteers will arrive as a group, be met by the Country manager and participate
in important compulsory in-country orientation, including security training and
cultural appropriate behaviour.
Please note that assignment start dates may vary due to delays in the
processing of visa applications or changes in the host organisation
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circumstances.
DURATION:
7 months
The optimum length of Australian Volunteer assignment is based on the time a
volunteer will need to achieve the assignments objectives, while also ensuring
that relationships can be fully developed and skills passed on to the community.
SELECTION CRITERIA
For instructions on preparing your application – refer to the Application Information section
CITIZENSHIP:

Australian citizens, Australian permanent residents or New Zealand Citizens
resident in Australia are eligible to apply for this assignment
FIRST-AID
CERTIFICATE

Apply First Aid Certificate (HLTFA 311A)
Certificate of attainment dated within 3 years of the start date of this assignment
NB Certificate is not required until after interviews conducted

Tertiary qualifications in information technology, computers and computing
or similar

Record of continuous professional development

Proven technical knowledge of network and PC operating systems

Proven knowledge and development of databases

Demonstrated success in building the skills of others through formal and/or
informal training and coaching

Demonstrated success in consulting with stakeholders and facilitating the
work of others to achieve an agreed outcome
DESIRABLE SKILLS
& EXPERIENCE:

Experience in SQL, basic TCP/IP LAN Networking

Experience in the health sector would be well regarded
ESSENTIAL PERSONAL
QUALITIES FOR
SUCCESSFUL
VOLUNTEERS:

Self-awareness, self-reliance and resilience

Reputation for and commitment to integrity

Commitment to team work, coaching, mentoring and developing others

Awareness and sensitivity of cross-cultural settings

Patience, tolerance and flexibility

Respect for the rights of children and commitment to child protection
practices

Commitment to taking responsibility for own behaviour, particularly in
compliance with security guidelines and social, ethical and organisational
norms.

Ability to cope with cultural isolation and a different standard of living

Preparedness to work with limited resources within a challenging
environment
QUALIFICATIONS:
ESSENTIAL SKILLS
& EXPERIENCE:
Please refer to detailed definitions of personal competencies:
http://www.australianvolunteers.com/volunteer/what-we-look-for.aspx
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WORKPLACE DETAILS AND CONDITIONS OF EMPLOYMENT
WORKPLACE
DESCRIPTION:
The OGD team in head-quartered in Bandung, West Java within the Hasan
Sadikin Public Hospital (HSH) precinct
The OGD works closely with the Department of Health within the Faculty of
Medicine, UNPAD
TELECOMMUNICATION
& COMPUTERS:
The office is equipped with computers, telephone, fax and internet
HOURS/DAYS OF
EMPLOYMENT:
8:00am to 4:00pm, Monday to Friday
LEAVE:
Same conditions and terms as local colleagues apply, including national holidays
However, as a minimum volunteers will accrue 1 weeks leave for each 3 months
of work
LANGUAGE AT WORK:
Language/s spoken in the workplace:
Indonesia, Sundanese. Some of the staff have a basic understanding of English.
The level of language competency in Bahasa Indonesia that a Volunteer
will need to carry out this assignment is:
Medium
The Volunteer will need to reach this level by:
Language skills from AVI language support and their own effort while on
assignment
LANGUAGE SUPPORT:
All volunteers receive one month intensive language training prior to
commencing their assignment
LIVING AS A VOLUNTEER:
LOCATION:
Urban.
Bandung is the capital of West Java province Bandung is located in the middle
of the West Java province, around 146 km south-east of Jakarta. It lies 768m
above the sea level.
Although Bandung has many mountainous areas, the topology of Bandung is the
largest river basin in the Java island, in the middle of the ring of mountains. To
the north is Lembang with Mount Tangkuban Perahu. Many of these mountains
are still active volcanoes, including Tangkuban Perahu. Other high peaks include
the Burangrang mountain and Tunggul Hill. The northern part of the city has hills
and valleys topology, compared to more flat area in the south.
NEAREST MAJOR CITY:
Jakarta, the capital of Indonesia. It can be reached by car about 2 hours past toll
roads, or 3 hours by train
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LOCAL CONTEXT:
Bandung is known for its large number of old buildings in Dutch architecture.
Most notably the Art Deco architectural style. C.P.W. Schoemaker is the most
famous architect at that time, who combined European architecture with tropical
ornaments.
The West Java people are called the Sundanese, endowed with language and
traditions unique to that of the rest of Java. The Sundanese language has 3
distinct hierarchies, starting from the lowly harsh (kasar), middle, and soft
(lemes) Sundanese. Many Sundanese words have been adopted into
Indonesian, although many of its contributions consist of swear words.
Pajajaran Kingdom was the oldest kingdom in the region. The West Java region
is also named as Parahyangan or the "Land of the Gods". In its later history, the
region fell under influence of the Central Java kingdoms, reflected in elite
Sundanese having borrowed much of its vocabulary and grammar from elite
Javanese.
In Indonesia, the Sundanese people are known to be easier-going and less
formal in their temperament than their distant relatives from Central Java and
East Java. This is reflected in the grammar of the Sundanese language, which
has many forms allowing for meaningless, light banter. Interestingly, Sundanese
has contributed many swear words to the Indonesian language spoken in
Jakarta.
There are hundreds of public and private schools in Bandung. Like in other
Indonesian cities, Bandung has several state-funded and administered junior
high and high schools, called State Junior High Schools (SMPN) and State High
Schools (SMAN), respectively. Privately administered schools have also been
around for many years.
At least 16 universities (3 of them state-owned) and 45 professional schools are
scattered throughout the city, teaching such subjects as social sciences,
technology, tourism and education.
The oldest technical university, Institut Teknologi Bandung, was built in 1930.
Named Bandung Technisch Hogeschool in Dutch, it has become a trademark of
the city’s high education status. Therefore, the city has attracted hundreds of
students from all over Indonesia.
LANGUAGES:
As workplace
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SOCIAL,
RECREATIONAL &
SHOPPING OPTIONS
FOR VOLUNTEERS:
Home of nearly 50 higher educational schools, Bandung is the intellectual heart
of the country, part college town, part colonial hill station and part industrial
centre. Compared to other major cities in Indonesia – Yogyakarta as the centre
of traditional culture, Bali for religious-based culture, and Jakarta as for
commercial-related culture – creative-based culture has shaped the basis of
Bandung economy.
Once-quiet residential area Dago has turned into an important business and
entertainment centre. Chic cafes and restaurants spread out along the streets.
Every Saturday night, hundreds of hip-hop-enthused youngsters pack out the
streets to celebrate the weekend and party until midnight. The street transforms
into a block party and traffic grinds to a halt. The same residential area along
Cihampelas street has transformed into a stylish parade of popular denim stores.
Distro (distribution outlet) is another product of Bandung cultural creativity. A
distro is a shop that sells stylish, non-trademarked products made by local
designers. Books, indie label records, magazines, fashion products and other
accessories are typical distro products. After their products receive a large
amount of attention from teenagers, these local designers make their own
clothing companies. Now there are more than 200 local brand names in
Bandung. Distros distance themselves from factory outlets on the basis of
philosophy – distro products come from individual designers and young
entrepreneurs rather than factories.
Bandung has served as a popular weekend break destination for people living in
Jakarta for many reasons. The cooler climate of the highland plantation area, the
varieties of food, the cheaper fashion located in factory outlets and distros, and
the friendliness of local people have become the main attractions of the city.
In the 1990s, local designers opened denim clothing stores along Cihampelas
and since then, Bandung has been nicknamed "Tourist Shopping City" (Kota
Wisata Belanja). It was a huge success as the once-residential street has been
fully transformed into a "jeans street". The city attracts people from other big
cities to buy local fashion as they are cheaper than branded items.
The city has gained even more shoppers as textile factories on the outskirts of
Bandung have also opened fashion stores that sell their products directly from
the factory. The products are sold cheaper than ordinary shops and they are
tagged as sisa export (rejected or over-produced export quality items). These
shops are called factory outlets. Again, it has been a big success and now even
many factory outlets are scattered inside the city, with the same tags and prices
but without the factory nearby. Factory outlets are concentrated along Riau and
Dago streets, and can also be found along Buah Batu street.
Bandung also offers nature tourism, including activities such as hiking to the top
of the flipped-boat shape mount Tangkuban Perahu, camping around the lake of
Patenggang in the middle of the tea plantation, and trekking from the end of
Dago street to Maribaya, Lembang through the water reservoir park of Juanda.
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CULTURAL
& SECURITY
CONSIDERATIONS
FOR LIVING WITHIN
THE COMMUNITY:
The mountainous topology of the north of Bandung has given rise to the
attraction of building villas and houses on hillsides, offering views of the city.
However, the area also serves as a water reservoir for the 2 million people living
there.
MOBILITY:
Many volunteers based in Bandung chose to either use the public transport or
purchase a motorcycle. This is a personal choice rather than an absolute
necessity. A motorcycle could be purchased for between IDR 8 to 10 million or
AUD 800 to 1000 and sold at the end of the assignment for a similar amount.
The fuel price is IDR 4,500 / litre or AUD 0.45 / litre.
Several attempts to preserve this area have been made, by creating reservation
parks such as the Juanda National Park and Puncrut, but the development of
real estate in the north is growing even faster. The real danger has come in the
form of several floods in Bandung's south.
The need for personal transport is dependent upon where a volunteer chooses
to live in relation to the workplace and public transport, walking or even the use
of a bicycle are also options.
There are also taxis available in Bandung but using these on a daily basis could
prove expensive
TELECOMMUNICATION:
Indonesia has extremely good and cheap telecommunications systems,
especially in the major cities
There are a range of prepaid telephone networks that also support the use of
smart phones
Many restaurants, coffee shops, shopping malls also provide free Wi-Fi. Many
volunteers chose to use Skype to communicate with friends and family
Phone and SMS cost is depend on the calling time and location. For further info
for TELKOMSEL, visit http://www.telkomsel.com/tarif-simpati
ASSIGNMENT FUNDING
LIVING ALLOWANCE*:
ACCOMMODATION ALLOWANCE*:
AVI:
Nil
AVI:
Nil
EMPLOYER:
Nil
EMPLOYER:
Nil
* These allowance levels are based on the Cost of Living in country. They will be
reviewed periodically and may increase or decrease. Volunteers will be given
notice of any change to the allowance level.
ACCOMMODATION:
The volunteer will need to find their own accommodation once they have arrived
at assignment. As a popular scholars and tourist destination there is a range of
accommodation available in the area but the volunteer will need to rely on the
support of the Organisation/Employer and current volunteers in the area to
identify appropriate accommodation.
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OTHER INFORMATION:
AVI will advance the Accommodation Allowance for a 12 month period as rent in
Indonesia is generally paid 12 months in advance
OTHER ALLOWANCES and SUPPORT
SETTLING-IN:
AUD 1,000 paid prior to start date #
RE-SETTLEMENT:
AUD 1,200 paid at conclusion of placement #
# Payable
SUPPORT:
only on volunteer assignments longer than six (6) months.

Pre-departure Briefing in Melbourne and In-country Orientation on arrival

Pre-departure vaccination expenses

Visa expenses

Airfares at the commencement and conclusion of the assignment, to and
from Australian base

Pastoral care, assignment monitoring and security guidance from AVI
Country Office

Psychosocial and medical advice and support services

Medical and emergency insurance and evacuation coverage

Some funding is available for approved accompanying dependants subject
to safety risks – ask your recruiter for more information

Re-entry support services

See the AVI Volunteer Guide Book for full details
APPLICATION INFORMATION
Application Support and Enquiries
If you are interested in applying to become a volunteer, AVI Recruitment Consultants will work with you to
provide context and information for self-assessment and research, guidance on the formal assessment and
clearance steps, and opportunities for learning and networking to prepare for a successful assignment. You
can contact and discuss your interest with a Recruitment Consultant at any time:
Phone toll-free: 1800 331 292
Email:
recruit@australianvolunteers.com
Assignment Information, Selection Criteria and Recruitment Steps
Candidates for Australian Volunteers assignments are selected based on their likelihood to successfully meet
the objectives of the assignment, in the context, culture and location of the host organisation and community.
Each assignment available for application will have a detailed Assignment Description available to download
from the Advertisement page on the AVI website. We recommend that you research further relevant
information from links and guidance within the assignment description, and through your own networks and
information sources.
Full details of selection criteria used for assessing likelihood of success are included in each Volunteer
Assignment Description, and on our website: http://www.australianvolunteers.com/volunteer/what-we-look-for
You can find an overview of the steps and timelines involved in becoming a volunteer here:
http://www.australianvolunteers.com/volunteer/steps-to-becoming-a-volunteer
Application Instructions
The first step is a written application. We use the application information to assess if there is a sufficient
match between the requirements of the host organisation and the applicant's skills, experience, qualifications
and understanding of the unique role of an Australian Volunteer. If there are many applications that are
Assignment Number: Document1 P a g e 10 of 12
sufficiently matched, we will rank the applications, and progress to screening and interview those candidates
who have demonstrated the closest match.
Background
The decision to undertake an assignment with Australian Volunteers International entails making a
substantial commitment both in terms of the significant period of time that you are prepared to be separated
from your family, friends and familiar surroundings as well as a willingness to accept the challenges that
living, working and learning in a demanding cross-cultural environment involves.
The making of such a decision therefore needs to be done in a considered and reflective way. We suggest
that it should be based not only on a desire to 'give something back' or 'to make a difference' for example, but
also on a realistic assessment as to whether the timing is actually right for you, reflecting on what you
anticipate gaining from the volunteering experience and what personal attributes you feel would be required
to ensure that such an experience was a satisfying and effective one for yourself and for the host
organisation and host community.
Written Application
1. Response to Selection Criteria: Please begin by writing your responses to the following three
questions, in a document headed – Response to Selection Criteria:
a. Why do I feel that volunteering overseas is the right thing for me to be doing at this
time in my life? (up to half a page)
b. What are the biggest personal adjustments I’m likely to have to make to be accepted
as a useful colleague and engaged community member in this assignment? (up to half
a page)
c.
How I match the Essential Skills and Experience: Write a brief summary of your most
relevant experiences, results and achievements against each criteria in the Essential Skills
and Experience section of the Assignment Description.
o
o
Use examples, particularly those that you think would be the most relevant to the
assignment objectives, the duties, the host organisation context and the AVI personal
competencies – the unique skills necessary for successful volunteering.
Do not respond to the other Selection Criteria sections in the Assignment Description –
Qualifications, Desirable Skills and Experience or Essential Personal Qualities – these
areas will be covered during interviews and reference checks.
2. Resume: Prepare a comprehensive and up-to-date Resume which includes the key dates of your
professional history.
Lodge your application

Log in or Register on the AVI website

Open the Advertisement page of the assignment

Click on the Apply Now link at the bottom of the page. This link will only appear if you are logged in

Complete a few online questions and upload your two pre-prepared documents: Response to Selection
Criteria and Resume

You will receive an automatic email acknowledgement of your application. Please contact the
Recruitment team if you do NOT receive this email or if you have any difficulties –
recruit@australianvolunteers.com
Response to your application
You will receive advice on the progress of your application within three weeks from the Close of Applications
date. Please contact the Recruitment team if you do NOT receive advice – recruit@australianvolunteers.com
Recruitment Principles
The needs of the Host Organisation drive our recruitment and selection practice. AVI is seeking the best
Assignment Number: Document1 P a g e 11 of 12
available and most suitable volunteer to meet the needs of the Host Organisation.
AVI will assess applicants using merit based and transparent processes to select the best available
candidate who has a reasonable chance of achieving the assignment objectives within the cultural and
environmental context of the host organisation, in a manner consistent with the AVI Personal Competencies,
and whose personal circumstances allow them to realistically commit to the full term of the assignment.
AVI respects the rights of the children in the communities in which we serve. Volunteer candidates will be
asked to demonstrate their commitment to child protection practices and undergo police and background
checks.
Flexibility is essential – there are low levels of predictability in all aspects of international volunteering.
If no candidate is able to demonstrate a reasonable likelihood of achieving the assignment objectives, or
meeting the Selection Criteria, the assignment will be re-advertised or withdrawn.
There are significant potential health risks and other hazards – both foreseeable and unforeseeable –
associated with participating in international volunteering. Volunteers, host organisations and AVI share
responsibility for the management of risks associated with international volunteering. Throughout the
recruitment process, candidates will be informed of likely risks associated with volunteering, and provided
with the opportunity to explore how these risks will affect their ability to commit. Volunteers accept that there
is a shared responsibility for identifying, planning for and managing risks.
Volunteer candidates demonstrate their ownership of this responsibility by providing full disclosure of
personal and health challenges that they may face in managing the risks of a Volunteer assignment so that
appropriate support, risk management and insurance coverage can be arranged.
Starting your research
Australian Volunteers for International Development program:
www.ausaid.gov.au/volunteer
Travel Safety information:
http://www.smartraveller.gov.au/zw-cgi/view/Advice/
AVI Approach to Development:
www.australianvolunteers.com/about-us-/how-we-work
Australian Volunteers Code of Conduct:
http://www.australianvolunteers.com/media/128555/avi-code-of-conduct.pdf
AVI Child Protection Policy and Procedures:
http://www.australianvolunteers.com/media/128561/avi-child-protection-policy-v2.1.pdf
http://www.australianvolunteers.com/media/128558/avi-child-protection-procedures-dec10.pdf
AVI Recruitment:
http://www.australianvolunteers.com/volunteer/what-we-look-for.aspx
http://www.australianvolunteers.com/volunteer/steps-to-becoming-a-volunteer.aspx
AVI Fact Sheets for Couples and Families Exploring Volunteering:
http://www.australianvolunteers.com/volunteer/faq.aspx#Can%20I%20take%20my%20partner
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