Microsoft Dynamics Customer Solution Case Study Education

advertisement
Microsoft Dynamics
Customer Solution Case Study
Education Provider Uses Leading Edge Technology to
Save Cost and Enhance Efficiency
Overview
Country or Region: India
Industry: Education
Customer Profile
Career Launcher is an education service
provider. It helps students prepare for
national and international tests for
professional courses.
Business Situation
As the transactional data grew, the legacy
systems couldn’t cope. Financial data
wasn’t online from the 195 locations
across the country, leading to additional
manpower to consolidate accounts, data
and to drive profitability.
Solution
With the help of Microsoft® Certified
Partner Tectura, Careel Launcher
implemented Microsoft® Dynamics™ NAV
5.0 for its cost effectiveness and support.
The solution possesses excellent tools to
manage the financials of the organization.
Benefits
 Reduces administrative costs by INR
10,00,000
 Increases operation efficiency by 70
percent
 Allows seamless integration
 Consolidates, analyzes data for decision
making
“We now operate with 30 percent fewer employees in
finance, reducing the administrative cost by INR
10,00,000 (U.S.$ 20,000).”
Abhishek Sapra, Assistant Vice President (Finance), Career Launcher India Limited
Established in 1995, Career Launcher India Limited (CL) offers
focused career-oriented training and preparatory education to
school and college students for different entrance examinations.
Administration of all the divisions across centers and consolidating
the financial data had traditionally been time consuming manual
activities at CL. To overcome the challenges, Tectura, a Microsoft®
Certified Partner, implemented Microsoft® Dynamics™ NAV 5.0. With
Dynamics NAV, CL has standardized its accounting and financial
environment, that is also easy-to-use. Besides it improves
administrative and operational efficiency and reduces overhead,
and thus cost by INR 10,00,000 (U.S.$ 20,000).
Microsoft Dynamics
Customer Solution Case Study
Education Provider Uses Leading Edge Technology to
Save Cost and Enhance Efficiency
“Enhanced efficiency
with reduced
expenditures allows us
to focus our time,
energy, efforts and
money on providing the
best options in
education. We need not
worry about
administration and
financials.”
Abhishek Sapra, AVP (Finance), Career
Launcher India Ltd.
Situation
Established in 1995, Career Launcher India
Limited (CL) provides educational services in
over 195 locations across India, Middle East,
and United States. It offers guidance and
test-preparation services for school and
college students to gain admission to
professional courses. It publishes magazines
and academic material, offers career advisory
services, tutoring and training services.
CL is actively involved in mainstream
education through its chain of play schools,
secondary and K12 schools. It also operates
formal vocational and skill education schools.
It is based in New Delhi, India. With more
than 400 academicians and professionals
around the world, CL grooms over 100,000
students annually. By acquiring POWERMath
in the United States, CL has entered the math
tutoring and SAT Test Prep market in the
country. It generated the revenue of U.S.$ 20
million in financial year 2009-10.
The IT infrastructure at CL consisted of Tally
to manage accounting requirements. An inhouse developed Oracle based application
was installed at each of the 195 centers to
manage student’s enrollment, receipts and
outstanding information. Both being
standalone applications, couldn’t be linked
for data transfer. Lack of common financial
management system posed issues in
consolidating data and reports, and share
information across 20 divisions. Hence on
time availability of financial data was a major
limitation in the existing system.
CL database consists of approximately five
million entries. The existing system could
neither cope with the growing volumes of
data, nor hold the detailed information about
its students and customers. Thus there were
multiple storage locations which often
resulted in ambiguity.
Each school and center managed its
individual financials which barred information
sharing and resulted in multiple versions of
same information. It hindered standardized
reporting and slowed processing times. As a
result, there was ineffective decision-making,
lack of flexibility and inefficient use of
resources.
With increasing number of schools and
training centers, CL identified the need of a
standardized enterprise resource planning
(ERP) solution that could be simultaneously
implemented at all the locations. The Oracle
based application used at CL was developed
over years to define the unique features and
functionalities. Thus its seamless integration
with the new ERP was one of the prime
requirements of the organization.
High cost incurred to implement and
maintain standalone applications at multiple
locations; disparate budgeting, analysis, and
reporting that didn’t integrate prompted CL to
adopt a globally accepted ERP solution. “We
wanted one common integrated solution to
serve the needs of all our divisions. It also
had to be quick to deploy in various
geographical locations,” states Abhishek
Sapra, Assistant Vice President (Finance),
Career Launcher.
Solution
“We chose Microsoft Dynamics NAV because
of its versatility, scalability and flexibility,”
says Abhishek Sapra, Assistant Vice
President (Finance), Career Launcher. “We
can tailor it to develop new features to meet
the requirements of our educational
institution and help streamline our
accounting procedures.”
CL used the expertise of Microsoft® Certified
Partner Tectura for the implementation. After
the successful deployment of NAV 4.0, NAV
5.0 was released and Tectura assisted CL in
“It used to take us 15
days to consolidate
financial information;
we can now do it in 2
hours. Without the
support of NAV, it would
have been impossible to
close the accounts in
desired time frame.”
Abhishek Sapra, Assistant Vice President
(Finance), Career Launcher India Ltd.
smooth migration to NAV 5.0. Implementation
started in June, 2007 and the solution went
live in October, 2007. CL purchased 15 user
licenses. It was deployed in Delhi head
office. Tectura implemented Finance,
Purchase and Payables, Sales and
Receivables modules.
With all the essential features present in the
solution, Tectura minimally customized the
solution to include the integration with the
Oracle-based application that manages
student’s enrollment, receipts and
outstanding information. The application is
used at more than 195 centers of CL. 2.5
lakh (2,50,000) students’ data and
transactions were migrated to Dynamics NAV.
During this migration, it was business as
usual for CL as the environment wasn’t
affected.
The solution is also tailored to enable online
banking. It facilitates CL to use the
Commodity Broking Services (CBS) account
and electronically transfer funds through
National Electronic Funds Transfer (NEFT)
and Real Time Gross Settlement Systems
(RTGS). Once transactions are completed,
system generated emails are sent to vendors
to update the status via this new system.
Hence lots of time, administrative cost and
paper work is spared.
Transparent operating cost, automatic billing
and reporting features have reduced the
number of administrative tasks performed by
staff. “We now operate with 30 percent fewer
employees in finance, reducing the
administrative cost by INR 10,00,000 (U.S.$
20,000),” comments Abhishek Sapra,
Assistant Vice President (Finance), CL.
“Manual planning and reporting using
spreadsheets is a thing of past.”
The solution not only reduces the
administrative cost but also supports and
improves e-business requirements. Online
banking transactions have made life easier
for the accounts team. Quick online
paperless transactions save 100 hours every
month.
Increases Operation Efficiency by 70
Percent
Abhishek states, “With centralized
information such Enrollment Details,
Outstanding Balance, Fixed Assets available,
processes are accelerated. This has
enhanced our operational procedures and
increased efficiency by 70 percent.”
The new ERP solution enables users to share
information and work collaboratively. In
addition, managers now enjoy enhanced
business insight, with quick access to up-todate management information.
Allows Seamless Integration
It is also seamlessly integrated with the
organization’s Oracle based application that
is accessed over web at multiple locations.
Data flows freely between the two. “We had
put lots of efforts into developing an
application to meet our specific requirements
and we want to continue using it,” says
Abhishek. “Since NAV is smoothly integrated
to it, we need not spend time, energy and
money in re-developing and customizing the
application to define our needs.”
Reduces Administrative Costs by INR
10,00,000
Microsoft Dynamics NAV supports the entire
business at all the locations with a single,
integrated solution. It reduces barriers
between admin and finance departments.
Consolidates, Analyzes Data for
Decision Making
“Earlier each centre or school managed its
own set of accounts which made it
impossible to compare expenditures and
derive profitability,” says Abhishek. “It used to
Benefits
take us 15 days to consolidate financial
information from all the locations; we can
now do it in 2 hours. Without Dynamics NAV,
it would have been impossible to close the
accounts in desired time frame.” Now file
balance, individual accounts, consolidated
data, budgets etc. are all updated and timely
available in head office for review.
“Enhanced efficiency with reduced
expenditures allows us to focus our time,
energy, efforts and money on providing the
best options in education. We need not worry
about administration and financials,”
concludes Abhishek. “In addition, it presents
us with the option to scale up with future
growth, thus providing a better performing
and reliable solution for the business
applications.”
For More Information
Microsoft Dynamics
About Tectura
For more information about Microsoft
products and services, call the Microsoft
Sales Information Center at (800) 4269400. In Canada, call the Microsoft
Canada Information Centre at (877) 5682495. Customers who are deaf or hard-ofhearing can reach Microsoft text telephone
(TTY/TDD) services at (800) 892-5234 in
the United States or (905) 568-9641 in
Canada. Outside the 50 United States and
Canada, please contact your local
Microsoft subsidiary. To access information
using the World Wide Web, go to:
www.microsoft.com
Microsoft Dynamics is a line of integrated,
adaptable business management solutions
that enables you and your people to make
business decisions with greater confidence.
Microsoft Dynamics works like familiar
Microsoft software such as Microsoft Office,
which means less of a learning curve for your
people, so they can get up and running
quickly and focus on what’s most important.
And because it is from Microsoft, it easily
works with the systems that your company
already has implemented. By automating and
streamlining financial, customer relationship,
and supply chain processes, Microsoft
Dynamics brings together people, processes,
and technologies, increasing the productivity
and effectiveness of your business, and
helping you drive business success.
Tectura is a worldwide provider of business
consulting services, delivering exceptional
service and sustainable value through
consulting, software and IT implementation.
The diverse clientele includes mid-sized
companies and divisions of larger enterprises
in the aerospace, life sciences,
manufacturing and distribution, retail and
service industries. With a team of more than
1,800 members in more than 20 countries,
Tectura applies its industry knowledge and
best practices philosophy to provide
Microsoft Dynamics® ERP, CRM and
technology solutions throughout the
Americas, EMEA, and Asia Pacific. It is a
Microsoft Gold Certified Partner, and
maximizes its vast technology resources and
deep Microsoft expertise to deliver increased
efficiency, project acceleration and a
competitive edge
For more information about Career
Launcher products and services, call
(91)(11) (4777 2100 ) or visit the Web site
at: www.careerlauncher.com
For more information about Tectura
products and services, call (91) (0120)
(3051900) or visit the Web site at:
www.tectura.com
For more information about Microsoft
Dynamics, go to:
www.microsoft.com/dynamics
Software and Services
Hardware
Microsoft Dynamics
− Microsoft Dynamics NAV 5.0 SP1
 Windows Server 2003 Standard Edition
SP2


This case study is for informational purposes only. MICROSOFT
MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS
SUMMARY.
Document published June 2010
IBM X series 3400 Server
Intel Xeon CPU 5120 @1.96 GHz
 4 GB Ram
 Hot Swap 140 GB

Download