ONE-ON-ONE MEETING PREPARATION SUPERVISOR EMPLOYEE Prepare Employee: Schedule meeting; notify employee in advance: o Date, Time, Location Ask employee to prepare: o Employee Self Review/Goals o “What’s gone well?” o “What could have gone better?” o Desired development opportunities Thoughts of future goals Prepare Supervisor: Request meeting (if necessary) Identify topics hoped to discuss during meeting and give supervisor heads up in advance Prepare Yourself: Review employee’s job description Refer to goals/expectations and professional development for the year Review employee’s self-review Gather relevant documentation: o Notes from previous discussions/ compiled over review period o Employee’s accomplishments o Areas of concern or improvement o Ideas for future goals/training Prepare Yourself: Review previous performance Review job description for accuracy Complete Employee Self Review/Goals Note achievements and successes; project/work ‘above and beyond’ the established objectives Identify areas for improvement Highlight any barriers to performance Indicate desired development opportunities/future goals Jot down notes and questions to cover in meeting Prepare the Environment: Turn off cell phone Close door Arrange seating to encourage open discussion; face to face Prepare the Environment: Turn off cell phone Bring notepad/pen for note-taking as needed The Meeting: Put employee at ease; smile Help employee feel valued Offer water, coffee Ask for employees opinion/perspective Listen empathetically Give feedback thoughtfully Avoid generalizations, vague comments Dialogue (2 way communication) Jointly establish FY12 goals Complete draft of review form and share with your next level manager Thank employee for opportunity to talk The Meeting: Greet supervisor with a smile Look at supervisor when speaking Engage in discussion Ask questions – especially for clarification Avoid generalizations, vague comments Refer to notes; use active listening Discuss suggestions for development Ensure you understand FY12 goals Thank supervisor for opportunity to talk *NOTE: BREATHE – when we breathe, we oxygenate the brain, think clearer and respond better!