Peter F. Drucker (562) 555-5555 peterdrucker@gmail.com http://www.linkedin.com/in/jpeterdrucker Southern California Area Management Consultant Talent Management Organizational Development Evaluative Research & Analytics Aspiring consultant combining research and analytical abilities with strategic human resources and interpersonal skills working toward a MBA focused on Strategy at the Peter F. Drucker and Masatoshi Ito Graduate School of Management complemented with a MS in Human Resources Design from the School of Behavioral and Organizational Sciences at Claremont Graduate University. “Peter is a true delight to have on the Talent Management and Development team. He is professional, mature beyond years, highly efficient, articulate, proactive, energetic, positive and a great role model of a well-rounded HR professional.” –Director of Talent Management & Development, X-Company Inc. EDUCATION Master of Business Administration, Strategy Concentration Claremont Graduate University Master of Sciences, Human Resources Design Claremont, CA Current GPA: 3.60 2011-Present Anticipated May 2014 Key Projects Organizational Development & Change: With team, collected data from employee interviews and surveys, analyzed and diagnosed strategic misalignments within an open system framework, and presented recommendations of interventions to help a local organization reach improved effectiveness and strategic alignment amongst its business components. Large-scale Qualitative Research & Analysis: With an intranational team, investigated employee engagement, collaboration, human capital practices, and generational differences from a sizeable, international sample of employees from a large, worldwide firm. We utilized the qualitative analysis software Atlas.ti to complete the project, and presented nation-specific and overall findings using PowerPoint. Job Analysis & Design: Currently working with a team to collect data using observation, employee interviews, and surveys to analyze job-related behaviors, produce updated job descriptions, and present suggestions for job redesign. Negotiation Efficacy Seminar Facilitation: Currently examining women’s efficacy in negotiations and creating an empowerment seminar to teach women how to negotiate effectively. Collaboration Research: Currently working with a team to collect data for an experiment with the aim of investigating collaboration and power distance amongst teams. Relevant Coursework: Principles of Human Resource (HR) Management; HR Information Systems; Total Compensation & Benefits; Intermediate Statistics; Analysis of Variance (ANOVA); Organizational Development & Change; Advanced Qualitative Research; Planned Change Management; Crisis Management; Legal Issues in HR; Financial Accounting; Overview of Organizational Behavior; Global HR & Diversity; Marketing Management; Corporate Finance; Job Design Honors & Awards: Claremont Graduate Fellow; 2012 National Society of Hispanic MBA (NSHMBA) Student Representative Bachelor of Arts, Psychology Drucker University Minor in Leadership and Organizational Studies Orange, CA Magna Cum Laude; Chancellor’s List; Departmental High Honors 2007-2011 Major GPA: 3.90; Overall GPA: 3.75 Key Projects Job Security & Well-Being Senior Thesis Research: Examined literature covering the relationship between job insecurity and well-being and presented findings introducing possible moderating variables. Motivation & Resilience Survey Research: Designed a 2 x 2 between-subjects survey research project analyzing gender and motivation in relation to resilience. I utilized paper-pencil and SurveyMonkey to collect survey responses for data collection, and I analyzed responses using PASW (SPSS) quantitative analysis software. I presented significant findings at the Western Psychological Association Conference, Los Angeles, CA April 30, 2011. Honors & Awards: Psychology Senior Outstanding Leadership Award; Psychology Senior Outstanding Service Award; Leadership & Organizational Studies Senior Albert Schweitzer Spirit of Service Award; 2010 American Legion Auxiliary Scholarship Recipient; 2007 City of Lakewood Ambassador Scholarship Recipient; 2007 Bellflower Rotary Club Scholarship Recipient PAID INDEPENDENT CONSULTING ENGAGEMENTS Human Resource Consultant September 2012 to Present Currently working with a small local business to update human resource practices to meet compliance needs within the state of California. Engagement scope includes, but is not limited to, updating job descriptions, employee policies and procedures, and safety practices. Newegg Organizational & Departmental Evaluation Consultant May 2012 to July 2012 Worked as an independent contractor on two Newegg evaluation projects analyzing survey data using SurveyMonkey and PASW (SPSS) to diagnose strengths and areas of improvement within the entire North American region of the organization and the Human Resources (HR) department. Quantitative and qualitative findings were presented in PowerPoint format. Organizational Psychology Facilitator November 2010 & October 2011 Facilitated a senior-level class session on Positive Organizational Psychology for Dr. Edward Dana, Jr.’s Industrial/Organizational Psychology class at Chapman University touching upon aspects of the research and applied career paths. PROFESSIONAL EXPERIENCE Talent Management and Development Coordinator City of Industry, California Within 6 months, created a management learning tracking system from scratch for a company with approximately 1,000 U.S. employees. Helped establish order in an environment where managers did whatever they wanted disregarding policy by creating a go-to Policies and Procedures Handbook for Managers to serve as a guide with relevant management issues, along with a Manager’s Policy and Procedures Training workshop. Produced five management-training workshops and personally facilitated two, including Performance Evaluation Key Performance Indicator and Facilitation Skills training, for groups of managers and HR specialists. Coordinated all logistics for various trainings and meetings including internal facilitators and facilitators from external vendors. Increased employee engagement through creating individualized development plans and managing community-building events. Customer Service Specialist & Sales Associate (Seasonal) Orange County Area Massage Envy February 2010 to August 2011 Worked on a seasonal basis for Massage Envy at management level as the sole Customer Service Specialist for all Orange County client accounts, as well as a Sales Associate. Won top Sales Closer Summer 2011 with 56% closing compared to 33% closing target. Revitalized the company’s protocol for handling delinquent member accounts. Handled Better Business Bureau complaints against the business, as well as appeased angry clients. Organizational Development Intern Orange, California X-Company Inc. November 2011 to May 2012 Orange County Health & Wellness July 2010 to December 2010 Took part in market research and produced a competitor service and product analysis for a small health and fitness organization in Orange County. Generated an organizational evaluation taking into consideration all stakeholders’ needs and concerns. Assisted organization with social media marketing and office reception needs. Promoted after three months of internship to lead teacher and office administrative assistant. Led a team of six teachers ranging in age from 15 to 42. Put together monthly social outings for the team in order to build team morale. Designed marketing events and took part in fundraisers to ensure growth of the organization. Administrative Assistant & Teacher Tustin, California Company M May 2007 to August 2008 LEADERSHIP POSITIONS President of Psi Chi International Honors Society 2010-2011 Inspired and managed a team-oriented group of executive board members through authentic leadership and organizational skills to restructure an honors society to meet its mission statement. Through successful marketing and providing students with value-added events, my team increased attendance to events by 120%. Events Coordinator of Psi Chi International Honors Society 2009-2010 Coordinated meetings and fundraisers for Psi Chi. ExCEL Peer Facilitators 2008-2011 Trained by Student and Campus Life to consult organizations within the Chapman University community and facilitate workshops related to group development, team-building, and conflict resolution. Director of Public Relations, First Year Council Spring 2008 Marketed organizations events and handled all communication needs for the organization.