Cerro Coso Community College
COURSE OUTLINE OF RECORD
Form A (Course Description)
Date
Discipline
HMSV
Course No.
C113
Units
Course Title
Intervention Skills in Human Services
Non-Credit Category
Click here to choose Non-Credit Category.
Revision Due
Date
2/1/2016
Page 1 of 3
2/26/2010
3.00
Final Approval due NOT LATER THAN
2/26/2010
Click link to view instructions for completing COR Form A.
Methods of Instruction/Total Hours of Instruction
Lecture
(1.0 unit = 18 hours)
54
Lab
(1.0 unit = 54 hours)
Open Lab
(1.0 unit = 54 hours)
Activity
(1.0 unit = 54 hours)
Work
(1.0 unit = 60 hours
Experience
(volunteer); 75 hours
(paid))
Total Hours
54
Catalog Course Description
The purpose of this course is to introduce the student to assessment and treatment skills used in the helping professions. Topics will
include: the helping interview, assessment, goal setting, cognitive interventions and behavior management techniques.
Conditions of Enrollment
Pre-Requisite
Co-Requisite
Advisory
Reading Level I, Writing Level II
Repeatability
Materials Fee
Justification
SAM Code
None
No
Grading Method
Amount
Standard Letter Grade
Credit by Exam
No
C Clearly Occupational
General Education Applicability
Master’s Degree Required
Master’s Degree Not Required
Program Identification
Human Services
Cerro Coso
CSU Certification
Minimum Qualifications Discipline List
Psychology, Counseling, Social Work, Human Services
IGETC
Office Use Only
Approval
REPLACES:PSYC C113
Type
#CCC000157780
Course TOPS
2104.00
Code
Transferability: A/CSU
Cerro Coso GE
Form Submission
COR Part A
2/26/2010
DE Addendum
2/26/2010
Signature Page
Approval Dates
First Review
BT Action
4/8/2010
Stand Alone Status
N/A
CSU GE Certification
COR Part B
GE Addendum
2/26/2010
Click here to
enter a date.
Stand Alone Approval
N/A
IGETC
Content Review
Course Deletion
2/26/2010
Click here to
enter a date.
3/10/2010
2/26/2010
Second Review
2/26/2010
Final Approval
4/9/2010
Cerro Coso Community College
COURSE OUTLINE OF RECORD
Form A (Course Description)
Date
Discipline
HMSV
Course No.
C113
Units
Course Title
Intervention Skills in Human Services
Non-Credit Category
Click here to choose Non-Credit Category.
2/26/2010
3.00
Page 2 of 3
Student Learning Outcomes & Assessments
Upon successful completion of the course, the student will be able to:
SLO
A
Learning Outcome Description
Describe the importance of self-knowledge in the helping process. Understanding
characteristics of the effective helper, values, diversity and ethics.
B
Identify significant aspects of an effective helping relationship, emotional objectivity
and relationships enhancement variables and interpersonal influence.
C
D
E
F
Describe and identify verbal and non-verbal communication and its effects in the
helping relationship, recognizing non-verbal behaviors in self and others, and use of
effective verbal and non-verbal communication.
Demonstrate skills in listening and action responses when working with clients and
co-workers.
Describe and demonstrate the ability to understand problems and formulate
approaches both written and oral in the assessment process, diagnostics, assessing
strengths, coping resources, interview, mental status exam, notes and recording
keeping and cultural components of assessment and intervention.
Understanding the components of an effective treatment plan, including how to
measure goals, factors that affect treatment selection and goals, and understanding
cultural issues to design culturally competent treatment plan and goals.
Detailed Topical Out
A. Knowing yourself as a helper (A)
1. Characteristics of effective helpers
2. Values, diversity and ethics.
B. Effective Helping Relationships (B)
1. Facilitative conditions
2. Emotional Objectivity
3. Relationship enhancement variables and interpersonal influence
C. Non-Verbal Behavior (C)
1. Recognizing non-verbal behaviors in self and others
2. Effective use of non-verbal behavior
D. Effective Responses (D)
1. Listening responses
2. Action responses
E. Formulating and Understanding Problems (E, F)
1. What is an assessment?
2. Approaches to assessment.
3. Diagnostics and limitations of diagnostic categories
4. Assessing strengths and coping resources
5. Intake interview
6. Mental Status Exam
7. Notes and record keeping
8. Client self-monitoring assessment
F. Defining and Evaluation Outcome Goals (E,F)
1. Treatment goals: Who’s Goal?
2. What and how to measure.
3. Cultural issues in goal setting and measurement
G. Treatment Planning: The question how to help (E,F)
1. Factors affecting treatment selection
2. Decision rules in treatment plan
Outcome Assessment Definition
This will be assessed and scored by
an exam. (Use for multiple Choice,
matching, and T/F exams.
This will be assessed and scored by
an exam. (Use for multiple choice,
matching, and T/F exams.)
This will be assessed by an exam,
scored with a rubric. (Use for short
answer and essay answers exams.)
This will be assessed by a
discussion, scored with a rubric.
This will be assessed by an exam,
scored with a rubric. (Use for short
answer and essay answers exams.)
This will be assessed by a
discussion, scored with a rubric.
Cerro Coso Community College
COURSE OUTLINE OF RECORD
Form A (Course Description)
Date
Discipline
HMSV
Course No.
C113
Units
Course Title
Intervention Skills in Human Services
Non-Credit Category
Click here to choose Non-Credit Category.
2/26/2010
3.00
Page 3 of 3
3. Informed and Empowered Consent
H. Interventions (A, B, C, D, E, F)
1. Symbolic modeling and participant modeling
2. Cognitive modeling of problem solving
3. Cognitive restructuring of interpretations
4. Reframing and stress reduction
5. Meditation and relaxation
6. Use of imagery
7. Systematic desensitization
8. Self-management strategies: self-monitoring, stimulus control, self-award, self-efficacy
Lab Content Description (if applicable)
Methods of Presentation
Course instructional methods may include but are not limited to:
A. Lectures and discussions on principles of skills in intervention.
B. Reading assignments from textbook and case studies.
C. Movies/videos/DVDs illustrating and demonstrating skills in intervention.
D. Role playing based on case management scenarios.
E. Observation of human service workers and/or guest speakers.
Assignments & Methods of Evaluation
Assessment of student performance may include but is not limited to:
A. Quizzes on reading assignments in textbook to reflect knowledge of principles and skills of intervention.
B. Short analysis papers (3 to 5 pages) based intervention scenarios (A- E)
Example: Given a detailed description of a client’s history and in-take interview, students write a service plan for the
client.
C. Paper summarizing an assessment interview and successful techniques for serving clients (B-F)
Example: Students interview a case manager and then write a summary of the case manager’s views on the most
effective client management approaches, challenges in effectively serving clients, best ways to coordinate services
among agencies and importance of professional development activities.
D. Exams consisting of objective and essay questions that evaluate students’ knowledge of case management principles and
ability to apply principles to case studies. (A-E)
Out of Class Assignments
A. Reading assignments from textbooks, journals, newspapers and magazines. (B,C,E,F)
B. Interview with a human service worker and present a written report and/or oral presentation. (A-F)
C. Observation of intervention session and present a written and/or oral report. ((A,B,C,E)
Required Texts
Reading assignments are required and may include but are not limited to:
Sherilyn L., Cormier,P., & Nurvius, C. (2008). Interviewing and Change Strategies for Helpers: Fundamental Skills and
Cognitive Behavior Intervention. 6th ed. Belmont, CA: Brooks/Cole.