Job Description
Post Title
Grade / Salary
Department /College
Reports to
Responsible for
Hours of work / FTE
Permanent / fixed term?
Informal enquiries
Welsh essential / desirable?
Any logos required?
(Staff management)
Give end date if fixed term
Please give reasons
Main Purpose of the Job
(Statement to outline main purpose of role)
Main Duties and Responsibilities
1. .
2. .
3. .
4. .
5. .
6. .
7. To fully engage with the University’s Performance Enabling and Welsh language policies
8. To promote equality and diversity in working practices and to maintain positive working
relationships.
9. To conduct all activities within the University's environmental requirements as set out in its
Sustainability Policy and Environmental Management System, in order to minimise individual
and departmental impact.
10. Any other duties as directed by the Head of College / Department or their nominated
representative expected within the grade definition.
All Professional Services areas at Swansea University operate to a defined set of Core
Values (http://www.swansea.ac.uk/the-university/world-class/values/professional-services-values/)
and it is an expectation that everyone is able to demonstrate a commitment to these values from the
point of application through to the day to day delivery of their roles. Commitment to our values at
Swansea University supports us in promoting equality and valuing diversity to utilise all the talent that
we have.
Our Values are:
We are Professional
We take pride in applying our knowledge, skills, creativity, integrity and judgement to deliver
innovative, effective, efficient services and solutions of excellent quality
We Work Together
We take pride in working in a proactive, collaborative environment of equality, trust, respect, cooperation and challenge to deliver services that strive to exceed the needs and expectations of
customers.
We Care
We take responsibility for listening, understanding and responding flexibly to our students, colleagues,
external partners and the public so that every contact they have with us is a personalised and positive
experience.
Commitment to our values at Swansea University supports us in promoting equality and valuing
diversity to utilise all the talent that we have.
Person Specification
Essential Criteria
Values
 Demonstrable evidence of taking pride in delivering professional services and solutions
 Ability to work together in an environment of equality, trust and respect to deliver services that
strive to exceed the needs and expectations of customers
 Demonstrable evidence of providing a caring approach to all of your customers ensuring a
personalised and positive experience
Qualification
.
.
Experience
.
.
Knowledge and Skills
.
.
Desirable Criteria
1. The ability to communicate in Welsh
Role description
(This section covers all of the relevant criteria which together with the person specification enables the
job to be accurately graded. As much information as possible is required under each of these
elements. You may also add additional elements if you feel the list does not adequately cover the
duties of the post. Please do not delete any elements at this stage even if they are not relevant).
Oral Communication
(to whom, what will be communicated and what level: basic, clarifying non
routine matters or complex, will they need to communicate in Welsh)

Written Communication
(to whom, what will be communicated and what level: basic, clarifying non
routine matters or complex, will they need to write Welsh)

Pastoral Care and Welfare
Any responsibility for the welfare of staff or students
Team Development
(about training within work team. Is this a requirement? What level, showing
new starters around, formal training or as a manager carrying out appraisals)

Teamwork and Motivation
A team member, working largely unsupervised, supervising or managing
others)

Service Delivery
(provide a service, monitor feedback, adapt the service)

Planning and Organising
(work to a set pattern, decide own priorities, plan work of self and others,
significant planning required. What deadlines)

Initiative and problem solving
(type of problems eg student enquiries, complaints or infrequent problems
with no precedent)

Analysis and research
(keeping information on database, using for reports, web searches, designing
questionnaires, analysing statistics)

Liaising and Networking
(Who and for what purpose)

Decision Making
(give levels of decision making for independent and collaborative decisions)

CRIMINAL RECORDS DISCLOSURE
RISK ASSESSMENT
This form is designed to ensure that the appropriate criminal records disclosure is obtained where
members of staff are likely to be in contact with children or vulnerable adults.
1
Will this post involve regular contact with those aged under 18 or with vulnerable
adults?
YES/NO
(If you answer yes to this question a disclosure of criminal conviction will be sought
from the CRB. If No, please go to question 4.)
2
If YES to question 1, please give details of the groups and nature of the contact
involved:
3
If this work involves caring for, supervising, training or being in sole charge of these
groups, please give further details below. (An enhanced disclosure will be sought if
the work involves these factors):
4
Are there any other circumstances why a criminal conviction check should be carried
out? (e.g. care of animals) If so please give details below:
Welsh Language requirement
In accordance with the University’s Welsh Language Scheme we need to consider the levels of Welsh
competencies required for each post and to justify this. This form is designed to ensure that the
appropriate level of Welsh is highlighted and applied consistently throughout the recruitment process.
Please complete the attached and this will be fed into the Person Specification for the post and
also the job description if necessary:
Essential
Desirable
Justification
The ability to speak Welsh
fluently and to write in
Welsh with confidence
The ability to speak and
read/write Welsh to a
basic level
Not relevant
Please outline the team or
section’s current Welsh
capabilities
Examples of when Welsh may be essential include:
o In a service where there are no other Welsh speakers to assist Welsh students, staff or public
o In a Welsh speaking Department or section such as the Department of Welsh or parts of the
Department of Adult Continuing Education/Academi Hywel Teifi
o In a post with a great deal of contact with Welsh speakers
o In a post that requires Welsh or translation or bi-lingual skills
Examples of when Welsh may be desirable
o In a service where there are no other Welsh speakers to assist Welsh students, staff or public
o In a service where having to provide a Welsh language service would mean asking another
officer therefore having a detrimental effect on the service
o In a role which would assist the service for example by reducing the need for translation
Examples of when Welsh skills are not relevant
o In a post that has limited contact with the public and the working language is English, such as
research posts
o In a post where other language skills are essential such as Teaching posts in other modern
languages or International student Officer posts dealing with overseas nationals primarily
--------------------------------------------------------------------------------------------------------------------------Advert
Although the advert will appear at the start of the document it is easier to draft after the job
description and person specification has been produced as the main points of these are used
to attract applicants to the advert.
College/ Department
Job Title
Salary scale: £
(pro rata if part time )
Applicants are invited for the position of …………. in the ……………………., reference ……
Statement re job purpose taken from job description form.
Statement re qualifications/knowledge base, skills, abilities and experience required of
candidates, taken from person specification.
(The shortlisting will take place on ……………..and it is anticipated that interviews will be held
on …………………………..)
Informal enquiries may be made to …………….. telephone/email contact details.
To apply online please go to the following link: www.swansea.ac.uk/jobs
Closing date: xxxxxxxxxxxx
We are an equal opportunity employer aiming for diversity in our workforce.
To be advertised in (for example): Web Site
Jobs.ac.uk
Job Centre Plus
South Wales Evening Post
Western Mail