Assignment On Operation Strategy Issues Of Submitted To Prof. Dr. Jahangir Alam Department of Management School of Business Bangladesh University of Business & Technology (BUBT) Submitted By Abida Sultana Keya ID: 206 Nusrat Nueri Islam ID: 223 19th Intake Sec: 5 BBA Program Date of Performance: 13/03/2011 Date of Submission: 15/03/2011 Bangladesh University of Business & Technology (BUBT) Operation Strategy Issues Of Rahimafrooz: Capacity Requirement: Rahimafrooz Batteries Ltd’s capacity in automotive and other appliance battery is over a million N50 units per annum. It manufactures about 200 different varieties of batteries for automotive, motorcycle, IPS and other applications, automotive Batteries for small and light vehicles, automotive Batteries for Large, Commercial Vehicles and marine vessels Automotive Batteries for Taxis and Cabs. Rahimafrooz Distribution Ltd. is the exclusive distributor of Daewoo electronics in Bangladesh and offers a wide range of high quality household appliances such as LCD TV, CTV, AC, Refrigerator, Microwave Oven and Washing Machine at attractive prices. Rahimafrooz Renewable Energy Ltd has been providing Solar Energy solutions for households, agriculture, healthcare, education, telecommunication, rural streets and marketplaces, as well as government and private institutions. With 2.5 million unit production capacity per year, Rahimafrooz Globatt Ltd is the largest battery export plant in South Asia. Rahimafrooz Group is the largest manufacturer and exporter of automotive and industrial batteries in Bangladesh and has the largest battery export plant in South Asia. Rahimafrooz Group markets and distributes various automotive after-market products such as automotive batteries, tyres and lubricant as well as electronics ranging from home appliances, power backup systems, lighting products, and electrical accessories. The Group is also one of the leading complete CNG solution providers in the country. Rahimafrooz Group has a significant presence in the energy sector of Bangladesh and offers a wide range of renewable and conventional energy solutions. Rahimafrooz Group introduced the first retail chain of superstores in Bangladesh and has played a major role in redefining everyday shopping. Facilities: Rahimafrooz Batteries Ltd has ensured proper facilities and establishments for collecting (buying back) and breaking used batteries safely in an isolated location in Savar. Rahimafrooz CNG Ltd. is one of the leading complete CNG solution providers in the country. It offers comprehensive solution for vehicle conversion, online (conventional) and offline (mother-daughter) CNG refuelling stations, industrial CNG solutions, maintenance and services, as well as gas retailing. Technology: Rahimafrooz Batteries Ltd is equipped with the latest technologies along with complete air treatment and lead-recycling management system. Rahimafrooz Accumulators Ltd produces and markets a wide range of industrial batteries which are used in telecommunication, power station, railways, electric vehicles, forklifts, ships, buoy lighting, UPS, inverter and solar power systems. Rahimafrooz IPS is the ideal power back-up system for continuous power supply during electricity failure. In addition to the stylish new looks and distinct product features, Rahimafrooz IPS incorporates the latest inverter technology and a built-in microprocessor based control unit that continuously monitors and controls the automatic functions of the IPS. Rahimafrooz UPS is a highly reliable power stabiliser with backup system. The new sleek looking Rahimafrooz UPS comes with a built-in AVR that allows wide input voltage range with optional DB-9 port. Integration: Stakeholders Suppliers Contractors Dealers Retailers Customers Rahimafrooz Distribution Ltd is the distribution wing of the Group, having a present nationwide distribution network of 172 Dealers, 263 Retailers and 102 Lubricant Dealers and carrying over ten national and international brands. Workforce: The Group currently employs more than two thousand people directly and a further twenty thousand indirectly as suppliers contractors, dealers and retailers. Quality of product/services: Rahimafrooz sets itself the highest standards in responsible corporate behaviour and passion for success is aligned with the development of the country journey of Bangladesh. They are committed to playing a leading role in driving growth, prosperity, ethical values and social responsibility. They continue to servetheir customers through unparalleled quality excellence and service superiority. Rahimafrooz as a Group is highly committed to its social and environmental responsibilities. All its operations are built and managed in a way so that the possibility of any detrimental effect on the environment can be eliminated or minimised. Rahimafrooz has been periodically running awareness building campaigns in the society among the battery users (including the drivers) to educate them about the need for a safe disposal of batteries and also encouraging them to avail the buy-back benefits offered by Rahimafrooz for used batteries. Rahimafrooz Superstores Ltd. Agora aims to consistently provide a remarkably satisfying and valuable shopping experience through a business that improves the quality of life for customers and team members. Production Planning: Rahimafrooz Batteries Ltd’s factory located at West Panisail, Zirani Bazaar, Gazipur. With outlets in major locations throughout Dhaka, and many more being planned in Dhaka and other major cities, Rahimafrooz Superstores Ltd. Agora is endeavouring to fulfil the everyday needs of its customers by providing the right quality, assortment and price through stores of various forms and sizes. RZ Power recently commenced operation of its 50MW diesel- fired power plant in Thakurgaon. Materials Control: Rahimafrooz collects materials through both local sourcing & out sourcing policy. Organization Structure: Rahimafrooz Bangladesh Ltd is the Group Parent Company that supports and guides the Strategic Business Units (SBU) from the Rahimafrooz Corporate Office (RACO). It ensures continuous management innovation, best utilisation of technology, new initiatives, corporate governance and adoption of best global practices. The organisation comprises of the Group Board Office, Group Information Technology Centre (GITC), and the functional teams of Finance & Accounting, HR & Administration, Corporate Marketing, Group QMS and Compliance.