October 29, 2015 Response to the DHCS: How is Peer Certification Different from “Other Qualified Provider”? These responses reflect the current version of SB 614, as amended August 31st How is a Peer Support Specialist Different? Some County Behavioral Health Plans as well as providers presently utilize peers as part of their system of care for clients. However there is no standardized training, code of ethics, or definition of services. Using the Other Qualified Provider is inadequate for it offers no training or service definition and it is cumbersome to bill. It merely is a catch-all category for an employee with a high school diploma or its equivalent who is 18 years of age and working within the system. (This can be confirmed by the Working Well Together taskforce materials.) Peer support is an evidence based practice with a specific definition of service and provided under a distinct code of ethics and within a scope of practice. Like other mental health providers serving the public, there should be state oversight regarding quality of the provider. SB 614 provides a framework to certify and train peers and family members as specified, defines the service of peer support, and enables California to obtain new federal funding for this purpose. It offers a more comprehensive approach to train and utilize this valuable workforce. Why is it needed now? Establishment of peer specialist certification and inclusion of these services within the Medi-Cal Program will enable California to better serve Medi-Cal enrollees with behavioral health care needs, will improve and expand our behavioral health care workforce, and provide new federal Medicaid (Medi-Cal) funding. Specifically, it is advantageous for several reasons as follows: Work Force. Peers offer a strong ability to diversify and extend the health and behavioral health workforce. Certification provides for portability to other counties in the State. Better Outcomes. Peer support specialist services are an evidenced-based practice. Services will enable California to better serve Medi-Cal enrollees with behavioral health care needs. They improve treatment outcomes and service treatment efficiency. Studies demonstrate that peer support specialists improve patient functioning, reduce hospitalizations and hospital days, increase patient satisfaction, alleviate depression and other symptoms, reduce family burden, and increase patient activation. 1 Improved Care Coordination. Peer support specialist services are provided as part of a care team and are an integral component of a health and behavioral health care delivery system. Increased Federal Funds. CA could receive additional federal funds (50% match) for these services. Federal CMS approval is needed to obtain statewide Medi-Cal reimbursement. Inclusion in 1115 Medi-Cal Waiver Renewal. The Brown Administration has included peer support specialists as part of its Waiver Renewal under Workforce Development (Page 23 of Waiver). Legislation is needed to incorporate this and SB 614 can be used for this purpose. What is meant by “Peer Certification”? Peer Certification is an official recognition by a certifying body that the practitioner has met qualifications that include lived experience, and training from a standardized curriculum on behavioral health care issues. The standardized curriculum has been approved by the certifying body and includes a mandatory number of hours of training in various topics pertaining to behavioral health, working with specific populations, strength-based planning, developing wellness plans and related aspects. Core competencies of a peer are identified according to a recognized process. Like any other profession, the certification defines the level of care and services so that the parameters established by the standardized curriculum and certification requirements are respected and understood statewide. Defining and standardizing the classification of peer specialists through certification prevents engagement outside one’s expertise. What are Peer provided services? Examples of peer services include the following: Peer mentoring or coaching—developing a one-on-one relationship in which a peer leader with recovery experience encourages, motivates, and supports a peer in recovery; Peer recovery resource connecting—connecting the peer with professional and nonprofessional services and resources available in the community; Recovery group facilitation—facilitating or leading recovery-oriented group activities, including support groups and educational activities; and Building community—assisting peers build healthy social networks through emotional, informational, and affiliation types of peer support. 2 How Would Peer Services Operate within the System? Section 14045.22 directs the DHCS to amend California’s Medi-Cal Plan to include peer, parent, and family support specialists and their distinct service into the Medi-Cal Program to enable California to receive federal funds for this purpose. Peer services would be provided to Medi-Cal beneficiaries as part of a comprehensive, individualized plan of care within a managed care environment provided under the authority of either the State’s Specialty Mental Health Managed Care system operated by County Behavioral Health Departments, or Medi-Cal Managed Health Care (under the 1115 Waiver). Federal CMS requires for the services to be provided through a system of care and these are the systems of care in California. No separate fee-for-service peer support specialist services would be provided or reimbursed. Further, under the 1915 b Waiver, there is no freedom of choice. An individual enrolled in Medi-Cal can only receive their specialty mental health care from the county. Any “Scope of Practice” Issues? SB 614 does not present any “scope of practice” issues. It clarifies that peers provide a distinct service, and that certification and training will occur. Section 14045.14 (c) provides the DHCS with the authority to define the range of responsibilities and practice guidelines for the categories of peer support specialists listed in SB 614. As such, all functions of these peer categories must meet State and federal CMS requirements and be employed within a system of care—i.e., Specialty Mental Health Managed Care or Medi-Cal Managed Health Care. Section 14045.12 provides the intent of the Legislature in enacting the bill and this lays out a framework, including the following: “(b) Provide support, coaching, facilitation, and education to beneficiaries with mental health needs, substance use disorder needs, or both, and to families or significant support persons.” “(c) Collaborate with others providing care or support to the beneficiary or family.” “(f) Assist parents, when applicable, in developing coping beneficiary or family.” “(i) Promote socialization, recovery, self-sufficiency, self-advocacy, development of natural supports, and maintenance of skills learned in other support services.” 3 Is this a clinical classification? No, it is not and this legislation is not establishing a licensure category either. SB 614 makes this explicitly clear in Section 14045.19 which says the following: “This article shall not be construed to imply that an individual who is certified pursuant to this article is qualified to, or authorize that individual to, diagnose an illness, prescribe medication, or provide clinical services.” The federal CMS letter makes it clear as well that peers are not a clinical designation. We specifically reference the federal CMS letter in Section 14045.14(b). Is there Clinical Supervision of the Peer? Yes. Section 14045.14(g) states that the DHCS shall determine clinical supervision requirements for personnel certified under this article but that at a minimum, peers shall work under the direction of a mental health rehabilitation specialist or substance use disorder professional. Mental health rehabilitation specialists are defined in the State’s 1915b Specialty Mental Health Waiver and have the following key qualifications: Is a person with a B.A. and four years of experience in mental health, social adjustment or vocational adjustment. The substance use disorder professional Federal CMS requirements state that supervision must be provided by a competent mental health professional as defined by the State. SB 614 provides for clinical supervision and also allows for the DHCS, through federal CMS approval, to increase this level of supervision through their administration of the program What about Background Checks (Fingerprinting, etcetera) Peer Support Specialists would be employed as part of a system of care under Specialty Mental Health Managed Care or Medi-Cal Managed Care. Both of these systems conduct standard background checks and have strict contracting requirements. Which entity is intended to actually perform the certification activities? As California’s designated “Medicaid Agency”, the DHCS must approve and authorize all aspects of the Medi-Cal Program. But DHCS can choose to authorize contractors or other public agencies to work under their oversight. Section 14045.14 requires the DHCS, as the sole state Medicaid agency, to establish the certification program. Paragraph (a) then requires the DHCS to establish a certifying body, either within the department, through contract, or through an interagency agreement, to provide for the certification. The intent here is to offer the Administration choice in making this determination but to utilize only one entity as the certifying body. By utilizing one certifying body it avoids any potential for conflict and assists in ensuring consistency. 4 A key responsibility of the certifying body would be to ensure the curriculum meets any federal CMS requirements and meets content requirements. Integrity of the curriculum, training and testing is essential. Strong integrity of this component will go a long way in obtaining and maintaining federal CMS approval. There is California specific training ongoing presently (e.g., Pacific Clinics, California Social Rehabilitation Association (CASRA), NAMI CA, and other non-profits), as well as national practice guidelines for core curriculum. The federal SAMHSA also has substantial information here for ready access. Thirty-five States are presently doing this so there are many models to emulate. Additional information can be provided on this, just let us know please. The minimal standards for certification of a peer under the program are contained in the legislation (See Sections 14045.15, 14045.16, 14045.17 and 14045.18) and in the federal CMS letters previously provided. In essence, certification means that the individual has self-identified lived experience, can demonstrate leadership and advocacy, is in recovery, has completed the curriculum and training, and has passed an examination. All Certified Peer Specialists would be working under supervision as noted in the legislation and within a managed care environment as required by the legislation as well as by the federal CMS letter. There is absolutely no Fee-for-Service component here. County Mental Health Plans and Health Plans participating under the Medi-Cal Managed Care Program may provide to eligible Medi-Cal enrollees peer support specialist services (Section 14045.22(a)(2). Therefore, a Certified Peer Specialist would either be employed directly by a County MHP or Health Plan, or be employed by a community-based entity that contracts with the County MHP or Health Plan. All of the governing components of California’s 1915b Waiver (renewed for 5 years) and 1115 Waiver would be applicable for these services would occur in the managed care environment and through a contract with the State (between the County MHP or Health Plan participating in the Medi-Cal Managed Care Program). Further, existing contract language under the Medi-Cal Program for these contractors requires background checks and verification of any required credentialing for employment. Peers would have employment contracts with their agency (contracting agency or managed care plan). Standard, existing aspects of this process can be utilized for purposes of this program potentially. For example, Los Angeles County requires its contracting agencies to designate licensed staff members to attest to training verification information. Further details can be worked out with the Administration through the workgroup process as contained in Section 14045.20. This is why implementation would not occur until 2017. However, I would reiterate that substantive work has already been done and that County Behavioral Health Plans are presently employing Peers, contractors are training Peers, and the DHCS includes Peers in its 1115 Waiver Renewal submittal. 5