SCLD Community Colleges/Technical Colleges Sector Meeting - October 14, 2012
Minutes submitted by Sarah Conrad Weisman
Present:
Terri Ronning (Adirondack)
David Haagstrom (Alfred State)
Mary Ann Weiglhofer (Clinton)
Sarah Conrad Weisman (Corning)
Cathy Carl (Dutchess)
Kathleen McGriff Powers (Erie-City)
Jane Ashwill (Erie-North)
Brenda Hazard (Hudson Valley)
Linda Larkin (Jamestown)
Connie Holberg (Jefferson)
Steve Frisbee (Mohawk)
Alice Harrington Wilson (Monroe)
Christine Rudecoff (Morrisville & SUNY IT)
Nancy Williamson (Nassau)
Nancy Kennedy (Niagara)
Pauline Shostack (Onondaga)
Sarah Levy (Rockland)
Lynn King (Schenectady)
Susan Leiberthal (Suffolk)
Jon Grennan (Sullivan)
Gregg Kiehl (Tompkins-Cortland)
Kari Mack (Ulster)
Guests:
Maureen Zajkowski (OLIS)
Rosanne Humes (SUNYLA President, Nassau)
Mark Sullivan (IDS Project)
Discussion Topics
Christine reminded everyone to take a look at the Innovative Services in Libraries through Technology Program
Call for Proposals, one of the meeting documents posted on the SCLD blog.
Introductions and Sharing
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HVCC – completed renovation with learning commons – students love it, stop #2 on highlights tour
according to President
MVCC – focused on website this summer –access to resources and teaching component
TC3 – completed inventory and weeding of things not requested in last 12 years, some physical space
reallocation
Nassau – implemented EBSCO’s Discovery Service – very pleased so far
Dutchess – first dorm opened with 450 students. Library hours and services under question
Niagara CC - Culinary institute just opened
Jamestown CC – Linda started there on Aug. 20. Authority control project almost complete. Banned
Books Week video. Marketing area of college supports library well – were on front page of local
newspaper
OLIS- Carey oversees OLIS, SUNY Learning Network, and SUNY CPD. Three groups have been working
together more despite challenge of three physically different locations.
Schenectady CC – beginning phase of learning commons – have architectural plans. Big weeding –
reducing collection by 50%. Created a single service desk. Sharp learning curve, but informative and
exciting.
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Ulster CC – 12 Nooks. Promoting for ebrary. Getting unlimited licenses to supplemental readings
required by instructors for specific classes. Reaching out to high school librarians. One has asked them
to present to their students. High school librarians responding to efforts.
Rockland CC –Sarah Levy in interim role as director. Expect search to be opened in the spring.
Subscribed to Overdrive. Medcom. First Year Experience program mandatory, and will include a library
component, so lots more business in the Library
Adirondack – LibAnswers for text reference – really like it. Populated database with questions and
answers they posed themselves. Dorms opening next fall, not sure if it will affect hours or not
Erie – City – lost a lot of incoming culinary students to NCCC. Middle-early college – getting lots of high
school students coming in.
Jefferson CC – second year of learning commons – bulging at seams – noisy, hard to keep quiet place
upstairs quiet; really do need new building that has been in last 5 master plans. Breaking ground for
dorms in the spring; isolated campus, no services around. Ebsco Discovery Service being implemented
for spring
Erie – North – open computer lab was moved into the library. Very busy, but quiet. LibQual last spring
– high number of requests for enforcing quiet. Also exploring one-point service desk; combo of IT and
Library. About to introduce Summon.
Alfred State – David might be most senior member of group present. A year ago, library lost some first
floor space to IT depart – Help Desk on main floor. Lost quiet study space. Lost another portion of
group floor to public relations department. Quiet study space was lost again. No small group meeting
rooms anymore.
Clinton CC – $10,000 technology grant to buy a KIC scanner (Knowledge Imaging Center). Productivity
Center put in. Had to take out computer lab. Computers have no internet access except for
Clinton.edu. Want to upgrade to include access to catalog and academically oriented sites. Students
have already thanked them for the change. Staff glad to not be policing. Library advisory group
composed mainly of students so they can tell what they want – non-traditional students showed up,
traditional students did not. New website, logo, and tagline.
Corning CC – Single service desk – working well. Lending textbooks on reserve. First dorm being built
(can view progress via webcam) and will open in Fall 2013.
Suffolk – three campuses – spread miles apart. Farthest east has beautiful new library; western site
planning for renovation; Ammerman campus – older building but still good one. Budget cuts. Some
periodicals. Strategic planning underway. Completed Library program review. Great plan for
information literacy, except that it isn’t infused throughout the curriculum yet – big push for this –
strategic planning and assessment
Morrisville – Facilities changes underway. Had to clean out storeroom to turn over to IT department
for server room– art collection – jumble of circulating posters and real art. Got facelift to instruction
room. Lost some more space, including two classrooms and “laptop lounge.” Newly configured area students on high stools, got another group study room. Went through Middle States last year.
Recommendation for campus-wide information literacy plan. Need to have information literacy
infused throughout curriculum, but have a very small staff. Partnerships with faculty – they identify IL
components in class, library as support/consultants and providing service when they can. Couple year
project
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SUNY IT – ILLiad server was self-hosted – migrating to OCLC. Hoping that will be a good move.
Mark Sullivan (IDS Project) – new director, following Ed’s retirement. Regional user groups, going well.
Eastern, western and metro – well received so far. Conference will take place: July 31, Aug. 1 and 2 in
Syracuse, with July 31 a pre-conference/user group day. New technologies from team – checks to see
if on the shelf before puts it into the lending stream; if restricted collection that we don’t loan out, will
automatically cancel the request. Dashboard: Transaction performance module that have been using
for past 8 years is getting a facelifts. Hoping this will be an RIT Senior Project. Will be part of the IDS
website.
OCC – new residence hall – over 1000 students on campus now (up from 750). New building under
construction will connect other building across gorge. Nearing end of program study and planning for
building renovation.
SUNY Sullivan – Presidential search exciting – down to four candidates. Adding EBSCO ebook
collection. Conversation about converting to learning center by bringing in other services.
Minutes from Spring 2012 meeting were approved. Motion to approve made by Susan Lieberthal, Steve
Frisbee seconded. Unanimous vote.
Nursing E-books (Connie Holberg and Kari Mack)
1) Shared collections taskforce. Nursing identified as good candidate for this – of interest to both cc’s and
other colleges. Four vendors
a) Ovid
b) Rittenhouse
c) Ebsco
d) Ebrary
e) Doody's core title list – different across vendors - not comparable.
2) Determined that WE should figure out what we want, and then go to the vendros to see if they can
provide it.
3) They will be sending out a survey. Would like us to get subject specialists/nursing faculty to weigh in. What
are the core titles you should have for an RN program?
4) Subscription versus purchase
5) Downloadable to device or not
6) Ideas or questions to Connie, Kari, or Rosanne Humes.
7) Survey will be out in November, want back before semester’s end.
Regional processing centers (Maureen Z. and Mark S.):
1) Proof of Concept Ed discussed in Spring. Binghamton U. and CUNY Graduate Center agreed to be hubs for
ILL borrowing. Wouldn’t be able to do lending.
a) If smaller campuses still have to do part of the work (lending), doesn’t really solve the problem and
provide enough benefit
2) Plan B: find places who willing to do borrowing and lending. Syracuse U. agreed (Shannon Pritting,
formerly of Oswego, leading project). Cost issue and Illiad membership/fees. OCLC said NO due to lack of
institutional affiliation between SU and SUNY.
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3) Canton and Potsdam – strategic partnership campuses. Hiring a joint ILL person. Housed at Potsdam
campus, but both campuses contributing to salary. Canton will become a satellite of Potsdam, which is
okay with OCLC.
a) Potsdam hosts own Illiad instance -- moving to hosted server, with Canton as subset on that server.
4) Shared services model – this an an example and possible model for others. Questions:
a) Important to be near other SUNY?
b) How much can one person handle? – number of transactions
c) Other questions part of process to review the relationship
5) Where is the savings if they are hiring a staff member? Canton not currently using Illiad – very few
transactions. Canton has paid for Illiad last few years even though haven’t used it – a savings there since
they will only have to pay a smaller satellite fee.
6) Where is the break even point? Fees depend on transaction numbers.
7) Uncertain of full financial details of the agreement
8) Everyone paying the same LAND fee still.
9) Why is OCLC willing to do this? What if other institutions wanted to create these partnerships? Still paying
Illiad license fee, but no longer have to pay individual hosting fee, as campus becomes a satellite of
someone else’s environment. Also save a small amount of licensing fee – paying about 75% of license fee.
10) CUNY Grad Center and Hostos also doing a partnership. Doing differently due to Hostos staffing issue.
Main savings is from staff, not from reduction in licensing fees.
11) Some places with small staffs afraid to publicize ILL service – don’t want to be overwhelmed with
response. Will be interesting to see if Canton will promote ILL more.
12) TC3 – providing ILL to some of area high schools. Students and HS staff use Illiad to request things. Items
come to TC3, TC3 ships out to them. OCLC was fine with that arrangement when Gregg added high
schools. More leniency with high school participation, since high schools not seen as potential market for
Illiad. HS part of concurrent enrollment originally, then expanded to all high schoolers. Librarians order on
behalf of students. Items drop shipped to high schools via local mail. Request a shipping label. Not huge
use, but enough.
13) Unreturned materials with satellite campuses. Who is responsible for cost of replacement? Satellite or
host campus? Presume it would be borrowing institution.
14) How many people would be interested? 5 or 6 raised hands. A number of people see staff retirements as a
driver – difficult because can’t necessarily predict timing (might be a matter of 2-week notice). Depends on
cost savings. Concern about geographic proximity to partner, but maybe that doesn’t matter, particularly
with electronic articles.
15) Trial and error to work out these things.
16) Some short notice situations, including illness, have and can be helped – contact Mark if this arises.
Shared cataloging and authorities taskforce
1) OLIS proposing two taskforces they will coordinate and support to move forward
2) Cataloging. Two components:
a) Technology component
i) physically merging catalogs and creating the entire environment
b) Workflow – implications – this is focus of taskforce.
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3) Sharing at bib level – description level. Twenty campuses sharing, one description. Different holdings.
Signed copy by author, multi-set encyclopedia. Bringing in records – how do you create holdings, items,
where do you delete, etc.
4) Still in process of hardware upgrade. Migrating to new hardware platform. Dev by end of year, production
by next year.
5) Are Univ. Centers on board with one bib record? At spring meeting, they decided to remain separate. Two
people from university centers are on task force
6) No effect to course reserves
7) DVDs – note of public performance rights – wouldn’t go away. All sorts of questions like this important to
figure out in advance.
Discovery Services Task Force
Nothing to discuss at this point.
Bank Account
The Sector has a bank account with $161.07. What to do with funds? Give to SCLD treasurer? Left over from
time when sectors met individually. Motion to transfer funds to SCLD treasury made by Steve Frisbee. Linda
Larkin seconded. Motion passed unanimously.
Core Services
1) NYSHEI
a) Where are we? In spring, had made a decision. We paid the first six months of membership. Concern
about the wording of the motion. Back and forth in summer over what was said. Did we mean half or
what? Membership organization. SUNY can’t just decide what it wants to pay. Other members still
have to pay full amount. SCLD [SUNY OLIS?] officially notified NYSHEI of this about 6 months after our
decision. Once we sent letter, NYSHEI board met to discuss. Mary Casserly decided we should revisit
this fall, due to all confusion. Chargebacks came out with half. Mary has a motion on table for
tomorrow’s meeting.
b) NYSHEI dues part of CORE service, not an option. Origin of discussion: Appropriateness of NYSHEI
membership as a core service, since it is an advocacy organization.
c) Does preference for NYSHEI fall along sector lines? CC’s more generally in favor of because we don’t
have big lobbying efforts on our campuses.
d) Separate discussion:
i) NYSHEI as a core service
ii) campus discussions of whether we want to be a part of it or not.
e) Another issue – is it NYSHEI or its leadership?
f) SUNY-only versus also CUNY and privates
g) How well does NYSHEI represent everybody?
h) Lack of central focus – what are we trying to do?
i) What happened to ARIA? Not in NYSHEI report.
j) Discussion for the NYSHEI Board.
k) NY3Rs role – Jason’s report has huge overlap
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How many people think NYSHEI should not be a core service? 10
i) Optional services could still be billed as recharge If not part of core, which will help campuses with
billing
Need Mary’s motion in order to be able to discuss here. Make language more precise from what we
thought about in the spring. Motion went to executive board.
Motion we gave Jason was not specific enough.
All-system membership – is this a core value for us?
Some value but want flexibility
Negotiations between NYSHEI and NYLA to join forces. Partly to do with personalities – new NYLA
director does not have advocacy background.
After spring, expectation of progress, but how to measure or assess?
Would it be feasible/valuable if lobbyist was to be advocating for some SUNY campuses and a selection
of private institutions. Some say yes, some say no.
NYSHEI with NY3Rs; possibly a better partnership than with NYLA.
Variations amongst perceptions of effectiveness of local NY3Rs
2) Delivery Services
a) Core service
b) Clinton – big concern with $5200. No opt out. Very small campus. Most ILL done with K-12 and
prisons, so use U.S. Mail. Have 35-45 ILLs per year that go through the delivery service. Costs $131 per
book for them to use delivery service. Would rather use US Mail.
i) Could larger volume campuses take on more of burden?
ii) Very difficult for smaller campuses
c) Clinton –highest drop in enrollment across system
d) Jamestown, OCC also have to pay way more on this than if used US Mail.
e) Finance committee discussion – delivery service was seen as crucial foundation of resource sharing.
Even though some of campuses have very high per transaction cost. Larger institutions cited EBSCO
resources that they don’t use, but that they do pay into – important and for the greater good.
f) Even if core service, could finance committee reconsider the distribution of cost? Like databases – pay
per FTE (ie. don’t all pay the same). Tiered model for charging campuses.
g) Motion: The SCLD Community Colleges/Technical Colleges Sector recommends that the SUNY Connect
Finance Committee explore the option for tiered pricing for Empire Delivery Service. Motion made by
Jon Grennan, seconded by Connie Holberg. Motion passed unanimously.
h) Delivery service payment no longer included in the OLIS bill. Any way to get this back into the bill?
i) Initially, no contract between vendor and OLIS. OLIS got exemption from state. Legal councils
working on contract between OLIS and NY3Rs. NY3Rs had to get liability insurance. Contract now
in Attorney General’s Office and needs to go to Office of State Comptroller. Process highlights
procurement issues. Once finalized, then OLIS will be able to bill us and pay NY3Rs.
3) Center for Intellectual Property
a) Fair use interpretations, not too conservative an approach. Gregg taking the certification course
($1200 for members, $1500 for non-members). Gail Wood has also taken this course. $500 cost for CIP
membership.
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b) Multiple people do not want as a core service. Fine as an optional service.
c) SUNY system compliance officer visiting some campuses. Copyright compliance big issue for libraries.
Faculty posting materials on learning management systems, websites, and course reserves.
d) Some discussion of libraries’ role in copyright compliance/ advice – we’re not legal counsel.
e) Copyright expertise – seems like a perfect shared service or centralized service – couldn’t select
campuses become the experts for all?
f) Brockport conference at end of the month on copyright
I2NY
Connie Holberg provided a handout outlining the major points of discussion at the recent I2NY Summit.
Plus/Delta
Plus:
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Great to get together
Piano background
Mark Sullivan wasn’t kicked out (his own comment – of course he wouldn’t be kicked out!)
Balanced discussion
Comfortable atmosphere
Information sharing – round robin
Good to have discussion amongst sector peers, so not overwhelmed by other sectors
Delta:
 No snacks or water (and no advance notice that there wouldn’t be – we understand financial issues,
but would be good to know in advance so we could come prepared with our own)
 No working WI/FI
 Confusion over handouts and last minute posting of some – would be nice to have all handouts on a
single location, with a deadline a few days in advance for all to be posted
 Wordpress site – alphabetical list of documents – add a posting date to each so it is easier to know
what is new
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