NHS Education for Scotland Enhanced Induction through Practice Attachment Scheme Enhanced Induction through Practice Attachment Scheme Context General practice has always attracted doctors whose preference is to have a portfolio career. This allows a rounded professional experience to the benefit of patients but can also present problems in assessing suitability of doctors wishing to join the Performer List as an independent practitioner. There is no single yardstick against which post CCT competency can be measured. Doctors have been eligible to be included on the Performer List since 2006 by providing evidence of a Certificate of Completion of Training (CCT), full registration with the GMC with a licence to practice, inclusion on the GMC GP Register and two recent clinical references For doctors whose training has been outside the UK, the GMC makes a judgment about whether these doctors have equivalent training and should be included in the GP Specialty Register, and therefore licenced to practice as a GP in the UK. EU doctors need only supply evidence of equivalent training as detailed in EU Directive 2005/36/ec. EUDirectiveProfQualifications This has proved so problematic that a proposal to update this has been passed but will not come into effect until 2014. The Performer List was not designed to assess doctors’ capability for General Practice and relies on National Appraisal as a measure of skills and knowledge. One problem is the timing of the two processes – a doctor can apply for and be included on the Performer List well in advance of their annual appraisal. There have been a number of high profile media cases elsewhere in Britain highlighting the problem of doctors ‘slipping through the net’ of the system. There is therefore a need to provide some form of minimal standard for GPs who fall outside the normal career pathway, in order to reassure patients as to the clinical excellence and probity of their doctors. There are four main groups of doctors who would benefit from this Enhanced Induction Scheme and currently pose a challenge to those assessing their suitability for inclusion on the Performer List. Normally these doctors would be identified at the time of application to the Performer List For the purposes of this programme, GP Returners (GPs who have had a career break for more than 2 years) are not considered, as arrangements for their support are already in place. However funding is not always available and some of those who have been out of clinical practice may be better served by enhanced induction. This scheme should be considered as being between the training programme that would be relevant for a GPST3 year and the Returner Scheme. The final outcome should be compared with the competencies of a GP Specialty Trainee successfully completing a GPST programme and being signed off by the Educational Supervisor as being competent for independent practice The four groups who would benefit from this scheme are: 1. GPs who have worked exclusively in OOH services 2. EU/IMG Doctors who have a right to work as GPs in the UK (registered by the GMC with a licence to practice and on the GP Register) but who have never worked within NHS 3. UK CCT doctors who have worked abroad for a period of time in a primary care or family April 2014 2 Enhanced Induction through Practice Attachment Scheme medicine post but are not eligible for the GP Returner scheme 4. GPs who have been off because of ill health, have been signed off by Occupational Health as fit to return but are not eligible for GP Retainer or GP Returner Programmes. Each group has differing learning needs and the induction programme would require some flexibility to accommodate this. Aims The aims of the programme would be to: 1. Provide a supportive and clinically relevant educational environment 2. Provide a formative assessment 3. Provide a clinical reference in the form of an Educational Review Document, supported by evidence, to those managing the Performer List 4. Identify doctors whose induction suggests that they require further educational input beyond the remit of the programme and make suggestions as to how these might be addressed, Eligibility Criteria To be eligible for the programme, the following criteria must be met: 1. Full registration with the GMC with a license to practice and inclusion on the GP Register 2. Medical Defence Organisation membership 3. Recommendation from a suitable sponsor/employer 4. Inclusion on local Performer Lists Method A scoping exercise will be undertaken of training practices to determine 3 or 4 that are willing to take on induction of these doctors. These practices will be established training practices with experienced trainers. Once recruitment is completed, a brief training exercise for practices will need to be undertaken. The candidate would enter the system having been assessed by the Performer List as being conditionally eligible for inclusion. The doctor will be matched with a suitable practice. The attachment will normally be for three months full-time. If the doctor wishes to work part-time then the minimum that is educationally sound would be 5 sessions per week. This must include a period of induction to the practice and the NHS with clinical sessions designed to be appropriate to the learner’s experience. The purpose of the post is to maximise experiential learning in a supported environment. April 2014 3 Enhanced Induction through Practice Attachment Scheme Teaching and learning The doctor will be supervised by a named Educational Supervisor (ES) who will have overarching clinical and educational responsibility for the doctor. The ES will: Arrange a thorough induction to the practice and the NHS, including any recent changes, before the attached doctor embarks on the formal agreed timetable. Facilitate a learning needs assessment using self-rating scale such as Lanarkshire checklist LanarkChecklist. Learning needs will be discussed during the first mentoring session with the ES and a plan designed to meet these needs Tailor the weekly timetable to the learning needs of the doctor Provide an educational contract in the first week for mutual signature modelled on the timetable suggested below. Send a copy of the timetable to the relevant NES Regional Associate Advisor responsible for the programme (who will be happy to advise re content and suitability), for approval. Provide weekly educational supervision meetings Give regular formative feedback to the attached doctor with explicit documented comments about progress Advise about PDP & evidence required for appraisal and revalidation Suggested weekly timetable Day Monday Am Surgery Pm Self directed learning to address areas identified as weak in nPEP, and through educational needs assessment Tuesday Surgery Surgery Wednesday Surgery A face-face session with the ES Thursday Surgery Surgery Friday Surgery Planned educational session as suggested by ES e.g. combined surgery recorded surgery for submission to WoS appraisal preparation reflective log entries CDM Clinic with nurse A session is defined as four hours A ‘surgery’ is to include direct patient contact, telephone advice, on-call responsibilities, home visits, and administration. Initially each surgery will require close supervision appropriate to the experience, competence and confidence of the attached doctor. April 2014 4 Enhanced Induction through Practice Attachment Scheme The consultation rate should be gradated so that by end of attachment, the doctor has achieved the standard of an independent general practitioner with an average of 10 minute appointment to include documentation in line with other clinicians working in the practice. Combined surgeries to allow observation of an experienced practitioner’s behaviour is to be used on a regular basis. We would recommend a maximum of seven general surgeries per week but this should be negotiated in line with the educational needs of the attached doctor. The ES will be encouraged to contact the named GP Director, Assistant Director or Associate Advisor (Deanery Contact) for any advice needed or with any concerns. Out of Hours experience, if considered relevant by the ES, can be arranged during the attachment through arrangement with the local OOH provider. Assessment of the doctors would be made using similar tools to those used on the Scottish GP Returner Programme and for MRCPG. Minimum requirements RCGP PEP which should be completed within first two weeks of attachment and if first PEP score is below peer average, also at the end of the attachment to demonstrate progression RCGP.pep Work place based assessments o o o at least four each of COT and CBD (paper versions completed by ES, calibrated to same standard as for GP ST3) one Patient Satisfaction Questionnaire (PSQ) one Multi Source Feedback exercise (MSF) PSQ and MSF can both be used towards appraisal and revalidation; it is thus in the GP’s interests to complete these during a stable funded post. Details of all of these requirements can be found on the RCGP website RCGPAppraisal and through the Scottish Online Appraisal Resource SOAR External Analysis of consultation skills reviewed through the West of Scotland peer review system (minimum of four consultations to be submitted). WoSPeerReview Reflective educational diary to be shared with the ES (see appendix 1). Outcomes of Attachment The intention is that the Educational Supervisor will be in a position to provide an evidence-based clinical reference to support the decision whether to recommend unconditional inclusion on the local Performer List. April 2014 5 Enhanced Induction through Practice Attachment Scheme The possible recommendations will be as follows i) no concerns ii) needs further development Review of progress There will be a review of progress at the beginning, midpoint and end of attachment with a summative conclusion being reached at the end of month 3, using the Educational Review Document (see Appendix 2). This will be shared with the learner and should demonstrate satisfactory and incremental progress throughout the programme, and continuing ability to reflect and learn from the doctor’s own and colleagues’ practice. The NES Regional Contact will make contact at the midpoint of the attachment to help with any problems 1. The overall time allotted to the programme will not be extended. 2. A failure to progress in achieving the agreed objectives (reaching the standard of an independent General Practitioner) may result in Performer List action. 3. If a failure to progress raises concerns in relation to patient safety or professional probity, the ES may make a referral to the GMC. 4. If a failure to progress is related to sickness absence, it may be appropriate to defer the plan’s completion date. The normal quota of annual leave may be taken during the period of the action plan, but this must be pro-rata. Any period of sickness absence greater than that covered by self-certification must be supported by a doctor’s certificate. A cumulative absence due to illness of more than four weeks in six months will trigger a referral to the Occupational Health Service unless seen as unnecessary in the opinion of the clinical supervisor. Reasons for not making an OH referral will be given. 5. On completion of the programme, the ES will make an evidence-based summative recommendation to the sponsor. This is not subject to appeal. Pilot & Feedback/evaluation The first attachments of this scheme will be as pilots, with surveys sent to the practice, the doctor and the administrator of the Performers List to assess satisfaction. Follow up at 1 year and 5 years will be undertaken to track the doctor’s career trajectory including posts held, appraisal and NHS/GMC complaints. Funding The costs of assessments (which are RCGP PEP (if not RCGP member in good standing) and externally validated video analysis), are the responsibility of the doctor. Financial support of the doctor whilst on the programme is not a NES responsibility The attachment will be agreed for a fixed period of time with explicit start and end dates. Absence during this fixed period may result in a clinical reference that reflects failure to complete the programme. April 2014 6 Enhanced Induction through Practice Attachment Scheme Appendix 1 Reflective Educational Diary SPECIMEN Date and activity Learning points Impact/change in practice What further do I need to know? 01/01/2000 Directed reading following consultation with patient suffering from Heart failure -HF commonest cause of hospital admission >65yrs -Average age diagnosis 76yrs and 2/3rds have IHD -NYHA system based on symptoms and guides treatment not echo or Ix findings. ( NYHA1-4 see page 8 re treatments) -Understand need for referral for urgent assessment -Would now consider classification as guide to treatment -High risk condition with very poor prognosis - Clarification on lipid testing and when to fast - Confirm target of BP treatment 140/90 in HF /IHD Date and activity Learning points Impact/change in practice What further do I need to know? Add further rows as required April 2014 7 Enhanced Induction through Practice Attachment Scheme Workbook for enhanced Induction Appendix 2 NHS EDUCATION SCOTLAND EDUCATIONAL REVIEW WORKBOOK ENHANCED GP INDUCTION April 2014 8 Enhanced Induction through Practice Attachment Scheme Acknowledgement: to North Western Deanery Department of Postgraduate General Practice and Dr Julian Page for developing the outline of this logbook. Name of Doctor Name of Trainer (Educational Supervisor) Practice Date of appointment to programme Duration of programme Full or part time Summary of Review dates Review Date: April 2014 Completed by: 9 Enhanced Induction through Practice Attachment Scheme 1 1 2 Incomplete, inaccurate, confusing history taking, cannot get patient cooperation for examination, technique poor Date History taking and examination 3 4 5 6 7 Clear history taking, appreciates the importance of clinical, psychological and social factors, performs adequate and appropriate examinations Score 2 Inappropriate, random, unnecessary investigations no thought given. Often fails to perform investigations requested Date April 2014 9 Accomplished and concise history taker; including clinical, Psychological and social factors. Skilled examination technique effective listener Comments 2 1 8 3 Investigations 4 5 6 7 Investigates appropriately, ensures all investigations requested by the team are completed, knows what to do with abnormal results Score Comments 10 8 9 Arranges, completes and acts on investigations intelligently, economically and diligently Enhanced Induction through Practice Attachment Scheme 3 1 2 Poor, confusing records. Inadequate, illegible Date 1 2 9 Records his/her information accurately and efficiently. Easy for others to follow Problem solving/ making a diagnosis 3 4 5 6 7 8 Can make a sound diagnosis, and produce safe, appropriate management plans. Involves patients in decision-making. Good recognition of own limits Score 9 Plus – shows intelligent Interpretation of available data to form an effective hypothesis, understands the importance of probability in diagnosis Comments 5 2 Manages health problems separately, without considering implications of April 2014 8 Comments Unable to make decisions, or even make a working diagnosis. Fails to involve patients in decisionmaking. Unaware of own limits 1 Clear records made in notes, medico-legally sound, others are able to understand Score 4 Date 3 Record Keeping 4 5 6 7 Multimorbidity and medical complexity 3 4 5 6 7 8 Simultaneously manages both acute and chronic health problems. Can 11 9 Accepts a key role in coordination and management of acute and chronic Enhanced Induction through Practice Attachment Scheme multimorbidity. Maintains positive approach to patient’s health. Date tolerate uncertainty, including that of the patient where appropriate. Communicates risk effectively to patients. Encourages patient involvement in health promotion and disease prevention. Score Comments 6 1 2 3 Does not respond to emergency calls, chaos and panic in emergency situations Date April 2014 Emergency care 4 5 6 7 Responds quickly to emergency calls, works well within team, appropriate management of situation Score 8 9 Shows ability in evaluating the Emergency situation calmly and intelligently, establishes priorities correctly, organises assistance and treatment promptly. Comments 7 1 problems. Anticipates and uses strategies to manage uncertainty. Co-ordinates team-based approach to health promotion, prevention, cure, care and palliation and rehabilitation. 2 Attitude to and relationship with patients 3 4 5 6 7 8 12 9 Enhanced Induction through Practice Attachment Scheme Discourteous, inconsiderate of patients views, dignity & privacy. Unable to reassure, subject of repeated complaints Date Score 1 2 Team working/relationship with colleagues 3 4 5 6 7 8 Unable/refuses to communicate with colleagues. Can’t work to common goal, selfish, inflexible 9 Able to bring together views for a common goal. Team goal is put before personal agenda Comments 2 Life long learning/ Involvement in Teaching 3 4 5 6 7 8 Does not see the need for learning, does not learn from mistakes. Fixed April 2014 Listens to colleagues – accepts the views of others. Flexible – ability to change in the face of valid argument Score 9 1 Excellent bedside manner, able to anticipate patients emotional and physical needs and plans to meet them. Explains clearly and checks understanding. Comments 8 Date Courteous & polite, communicates well with patients, shows appropriate level of emotional involvement in the patient and family. Respects privacy & dignity Positive approach to learning, participated in teaching, learns from 13 9 Enthusiastic approach to learning, reports own errors Enhanced Induction through Practice Attachment Scheme blinkered approach, poor attendance at teaching sessions Date 10 mistakes > 50% attendance at teaching sessions Score unhesitatingly and shows ability to learn from the experience, good attendance > 75% Comments Has a responsible and professional attitude and approach to their work, in the following areas: Manners Dress code Time management Punctuality 1 2 3 Poor attitude/ approach in above areas, possible concerns Fails to make care of patient first concern, own beliefs prejudice care, abuses position as a doctor Date 5 6 7 Reasonable attitude/ approach in above areas, a good doctor 8 9 Excellent attitude/ approach in above the areas, a credit to the profession. Patient care is the priority. Comments 2 Poor comprehension of even simple sentences, unable to follow a April 2014 4 Score 11 1 Ethics Honesty Trustworthy Confidentiality Verbal Communication – Understanding 3 4 5 6 7 8 Good comprehension of English, can follow a conversation, few 14 9 Can understand all that is said, can cope with “difficult” Enhanced Induction through Practice Attachment Scheme conversation, no understanding of medical terminology and abbreviations Date misunderstandings, understands most medical terminology and abbreviations Score Comments 12 1 2 Verbal Communication – Being Understood 3 4 5 6 7 8 Such a difficult accent that patients unable to understand. Unable to construct sentences. Liable to be misunderstood Date 2 Cannot understand a simple typed medical letter. Frequent misunderstandings April 2014 9 Clear speech, little or no accent, no misunderstandings Comments 13 Date Has a good command of spoken English, may have some accent, can use appropriate medical terminology Score 1 accents Written Communication – Comprehension 3 4 5 6 7 8 Can read typed letters, can mostly understand written notes of others, may have some difficulty with doctor’s handwriting! Score Comments 15 9 Can easily comprehend both typed and hand written text Enhanced Induction through Practice Attachment Scheme 14 1 2 Written Communication – Being Understood 3 4 5 6 7 8 Cannot dictate or write a simple letter, cannot make suitable records that are understandable. Misuses medical terminology. Illegible! Date Can dictate or write clear letters, notes in records understandable. Legible. Uses appropriate medical terminology. Score 9 Good clear letters, able to deliver complex messages Comments 15 Social Integration For this section a score was felt to be inappropriate, a simple discussion on how the Doctor and family are settling in to their new life (e.g. making friends, accommodation, children’s schooling etc.) may be helpful. Date Comments 15 Integration with the National Health Service 1 2 No awareness of NHS systems, unable to adapt to new ways of working Date April 2014 3 4 5 6 7 Coping well with NHS systems, can overcome teething problems and is learning the new ways of working Score Comments 16 8 9 Working well within the confines of the NHS, aware and correct use of systems. Good awareness of professional etiquette Enhanced Induction through Practice Attachment Scheme Comments/ learning objectives after first review Signed Date Comments/ learning objectives after second review Signed Date Comments/ learning objectives after third review Signed Date Comments/ learning objectives after fourth review Signed April 2014 Date 17 Enhanced Induction through Practice Attachment Scheme Final Conclusion (please tick as appropriate) No concerns Needs further development in areas identified above Signed Director of Postgraduate GP Training Name Date Or nominated deputy Name Date April 2014 18