Divya Shroff, M.D.
415 Church St. #1914, Nashville, TN 37219 615-336-9159, Divya.Shroff@gmail.com
Summary
Board certified practicing Internal Medicine physician with experience as a physician executive with strategic vision in
healthcare. Skills include understanding trends regarding health care reform, quality, safety, and physician/provider
engagement using innovation and technology. Innovative leader of clinical change management for the two largest US
healthcare systems – the Veterans Administration and the Hospital Corporation of America - with knowledge of
geographic variation, market diversities, and multiple lines of business operations. Creator of physician leadership
curricula and physician engagement/alignment strategies in matrix organizations utilizing cross discipline teams for
successful operational and clinical best practice outcomes. Leader in social media and mobile Health technology
development for patient and provider engagement and clinical workflow. Intimate knowledge of multiples electronic
health record systems with focus on driving implementation, optimization and future functionality development across
complex patient care models and transitions in care with focus on quality and patient care. Skill set and motivation to
drive the transformation of medicine with true partnership and team development.
Professional Experience
Hospital Corporation of America (HCA)
Chief Medical Officer
Tristar Centennial Hospital
Nashville, TN (2013 - Present)
Key Accomplishments
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Clinical Leader for Quality, Medical Staff Office and Clinical Informatics of 657 bed hospital
o Lone hospital in Tennessee and one of only 60 in the nation to garner a Top Hospitals destination in the
urban category by the Leapfrog Group in 2014.
o Oversee provider relationships of 1200 person affiliated and employed medical staff
o Successfully attested for Meaningful Use attestations to date
Hospital Corporation of America (HCA)
Nashville, TN (2010- 2013)
Chief Clinical Transformation Officer
Vice President, Clinical Services Group
Key Accomplishments
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Clinical Strategist for HCA Meaningful Use Adoption (Stage 1 and 2) ($900 Million projected incentives)
o 70 Hospitals live since 2010 – Pilot and Waves 1,2,3 ($80 Million Project Budget)
o Projected 46 Hospitals - Wave 4 ($81 Million Project Budget)
Clinical Leader for HCA Implementation of Meditech 5.6
o Executive Leader of 86 HCA division/facility physician leaders over 10 divisions
o Spearheaded physician education, communication and build approach
o Strategist for Clinical Reporting Dashboard
o Physician Leader for Meditech electronic Medication Reconciliation Design
o Clinical Strategist with design and execution for offsite HCA Advanced Clinicals Executive Leader
Summit 2011, 2012, and 2013
Executive leader for www.HCAdoc.com
o HCA’s online community for physicians
o Created vision, design, execution and implementation on $5K budget
o Outreach to over 15000 clinicians for communication, collaboration and e-learning since go-live in Jan
2012
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Executive Leader of Improving Physician Experience with Technology
o Physician Leader, iMobile Strategy for Secure Messaging
o Chair of the Medical Device Integration Committee
o Physician Leader, Airstrip Optimization and Metrics
o Physician Leader, UpToDate Integration, Optimization, Clinical Decision Support
 Increased usage by 15000 in initial 6 months post implementation
o Physician Leader, Patient Keeper Vendor Relationship
o Physician Leader, design, implementation and metrics of 2 Hospital Speech Recognition Pilot
Clinical Leader for HCA’s TeleHealth enterprise deployment and implementation
Clinical Leader for HCA Enterprise Physician Sales Team for 162 hospitals
Clinical Leader for HCA IT+S Enterprise Physician Support Coordination Team
Clinical Strategist for HCA Customer Relationship Management Executive Committee
Collaborator for EHR Clinical Benefits Dashboard
Clinical Board Representative on IntermedHx LLC (HCA Joint Venture Investment)
Centennial Medical Center
Internal Medicine Hospitalist
Nashville, TN (2010 – 2013)
Veterans Health Administration
Washington DC (2007 – 2010)
Associate Chief of Staff – Clinical Informatics (CMIO)
Washington DC Veterans Administration Medical Center
Key Accomplishments
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Oversaw Clinical Informatics Department of 250 bed facility
o Supervised 4 Clinical Application Coordinators
Strategy leader of transmission of EKGs to Blackberry
Deployed integrated speech recognition into Electronic Medical Record
Clinical leader of design, build and implementation of 2 major EHR software upgrades with clinical impact
Strategy leader of Integrated Patient Care Coordination Program with design, build and implementation in EHR
and hospital bedside televisions
Lead physician in nationwide VA program for CAIRO Patient Hand-Off software development and initiation
Lead physician in improvement in EHR discharge instruction software based on SHEP/EPRP feedback
Lead physician of EHR development of Society of Hospital Medicine (SHM) related DVT/PE Assessment and
Prophylaxis Committee
Interdisciplinary patient safety collaborative for EHR development of Weight Based Heparin Nomogram
Veterans Health Administration
Washington DC (2003 – 2007)
Senior Hospitalist and Medical Service Consult Director
Washington DC Veterans Administration Medical Center
Key Accomplishments
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Clinical Attending for George Washington University and Georgetown University Internal Medicine Residents
and medical students
Developed Internal Medicine Consult Service with MedStar Washington Hospital Medical Center
Lead physician in numerous EHR redevelopment projects based on JCAHO recommendations/requirements
o Joint Commission mandated CPRS Physician Restraint Documentation
o Joint Commission mandated CPRS Universal Procedure Protocol
o Joint Commission mandated CPRS Diabetic Diet Order Modification
o Joint Commission mandated CPRS Medicine Reconciliation Initiative
Physician liaison for hospital wide internal phone communication program (ASCOM)
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Physician representative for quarterly missed medications Root Cause Analysis
Physician representative for VA FIX collaborative – Nationwide EHR efforts to improve hospital flow from ED
to Discharge
Education and Medical Training
Barnes Jewish Hospital and Washington University School of Medicine
Internal Medicine Internship and Residency
Clinical Honors
St. Louis, MO (2000 – 2003)
University of Missouri – Kansas City
Six-Year Integrated B.A.-M.D. Program
Doctor of Medicine, Bachelor of Arts in Biology, Minor in Spanish
Kansas City, MO (1993 – 2000)
University of Missouri – Kansas City
Post Sophomore Pathology Fellow
Duties equivalent to first year pathology resident, Clinical Honors
Kansas City, MO (1997 – 1998)
Post Graduate Training/Fellowship
The Academy of GE Fellows Program for Physician Executives
The Health Management Academy
(2011 - 2013)
OHSU 10x10 AMIA Informatics Course
American Medical Informatics Association
Fellow in Hospital Medicine
Society of Hospital Medicine
VHA Executive Career Field Candidate Development Program
Veterans Healthcare Administration
(2010)
(Awarded in 2010)
(2007 - 2009)
Publications
Anderson,J, Shroff,D, Curtis,A, Eldridge,N, Cannon,K, Karnani,R, Abrams,T, Kaboli,P. The Veterans Affairs Shift
Change Physician to-Physician Handoff Project, The Joint Commission Journal on Quality and Patient Safety, 62-71,
February 2010
National Patient Safety Goal 2 (Chapter 3) In: Scheurer, D, ed. The Role of Hospitalists in Patient Safety, Joint
Commission Resources. 21-29, 2009
Shroff, D and Cashen, A. Diabetes Insipidus. In: Henderson, K, ed et al. The Washington Manual – Endocrinology
Subspecialty Consult. Baltimore: Lippincott-Williams&Wilkins. 18-21, 2005.
Shroff, D and Cashen, A. SIADH. In: Jakoby, M, ed. Washington University Manual of Endocrinology. Baltimore:
Lippincott-Williams&Wilkins. 22-25, 2005
Shroff, D and Sivaprasad, L. Osteoporosis. In: Moylan, K, ed. The Washington Manual – Geriatrics Subspecialty
Consult. Baltimore: Lippincott-Williams&Wilkins. 76-80, 2004.
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Shroff, D. Paget’s Disease. In: Moylan, K, ed. The Washington Manual – Geriatrics Subspecialty Consult. Baltimore:
Lippincott-Williams&Wilkins. 81-84, 2004.
Shroff, D and Moylan, K. Thyroid disease in the Geriatric Patient. In: Moylan, K, ed. The Washington Manual –
Geriatrics Subspecialty Consult. Baltimore: Lippincott-Williams&Wilkins. 97-102, 2004.
Research Abstracts/Presentations/Press Recognition
Cleveland Clinic Quality and Patient Safety Innovation Summit, “Health IT: An Enabler of Value”, Panel Member, May
2013
TIECON 2013, “mHealth – Mobile Healthcare”, Mobility Panel Member, May 2013
TIECON 2013, “Creativity Meets Technology”, Women’s Forum Panel Member, May 2013
www.hcatodayblog.com
“Valentine’s Day – Hearts, Health and Hershey Kisses”, February 2013
“The Impact of Smart Mobile Devices on Healthcare Delivery”, February 2013
“Top 5 HCA Blog Posts of 2012”, December 2012
“Can access to an EKG on Your Phone, Save a Life”, March 2012
- Featured in HISTALK Mobile blog, March 2012
“Want to Email, Text, and Facebook with Your Patients? Seven Considerations, January 2012
Meharry Medical School 2013 Capstone Course, “Clinical Transformation – What does it really mean?”, Presentation,
February 2013
Mobihealth News Webinar, “Mobile Health at the Point of Care”, Presentation, November 29, 2012
IntermedHx Annual Meeting, “How is HCA addressing the cultural and clinical transformation of Health Information?”,
Presentation, August 2012
GE Healthcare National & Government Account, “How is HCA addressing the cultural and clinical transformation of
Health Information?”. Presentation, July 2012
DOD-VA Interagency Program Office MCIS meeting, “How does HCA handle the cultural transformation of changing
electronic health records?”, Presentation, June 2012
2012 Annual HIMSS Conference & Exhibition, “Physician-to-Physician: Driving Inpatient CPOE Clinical
Transformation”, Presentation, Las Vegas, February 2012
2012 Annual HIMSS Conference & Exhibition, “Beyond Go-Live: Achieving HIT System Optimization”, Panel,
February 2012
Meharry Medical School 2012 Capstone Course, “Clinical Transformation – What does it really mean?”, Presentation,
Nashville, February 2012
2011 Cumberland Consulting Annual Meeting, “A Client’s Perspective”, Presentation, Las Vegas, October 2011
2011 HIMSS Summit of the Southeast, “An Unwired World: Implications on the Delivery of Care”, Panel Member,
Nashville, September 2011
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Jones, J, Shroff, D. 7 Step Process to walk Providers through an Evidence-Based Medicine Risk Factor Assessment The
Annual Thrombosis Forum, National American Thrombosis Foundation, Presentation, April 9, 2010
DVTeam Care Hospital Award: 7 Step Process to walk Providers through an Evidence-Based Medicine Risk Factor
Assessment, January 2010
Featured in CIO Magazine, “Paging Dr. Blackberry”, November 2009
2009 Next Generation Healthcare Summit US, “Using Web Services and Service Oriented Architecture for Connecting
Hospital Monitoring Equipment to Back-end Databases”, Presentation, Los Angeles, October 2009
Featured in The Examiner, “Just call it a Heartberry; software to speed diagnosis”, July 2009
Corrielus, S, Greenberg, M, Nasur, A, Shroff, D, Morrissette, J, Kokkinos, P, Trachiotis, G, and Diggs, J. Facilitating the
Diagnosis of Acute STEMI: A Fully Automated System Integrating Wireless and "Smartphone" Technology for Near
Real Time Remote Viewing of Electrocardiograms The 12th Congress of Chest Pain Centers, April 2009
VHA eHealth University Presenter, “Shift Handoff Tool” August 2008
2008 Most Wired Innovator Award finalist, Provider Hand-off Tool, Hospital and Health Networks, July 2008
Veterans Administration Information Technology Conference: Presenter: “Shift Handoff Tool” June 2008
VHA eHealth University Presenter, “Innoventions – CAIRO Patient Handoff software” August 2007
Shroff, D, Anderson, J, Curtis, A, Eldridge, N, Cannon, K, Karnani, R, Abrams, T, and Kaboli, P. Physician to Physician
Handoff: The Veterans Affairs CAIRO Project Society of Hospital Medicine, April 2008
Featured on ABC World News Tonight “Fixing Health Care” (December 12, 2007)
2007 Under Secretary for Health Annual STAR Award for Customer Service: Recognized for development/improvement
of discharge process via EHR/CPRS effort, June 2007
Featured in Washington Post, “At Med Schools, A New Degree of Diversity” (June 1, 2007)
Featured in Washington Post, “VA Takes the Lead in Paperless Care” (April 10, 2007)
Featured in TIME Magazine, “How VA Hospitals Became the Best” (September 4, 2006)
Under Secretary of Veterans Affairs Certificate of Appreciation: “Ensuring better care for veterans, advancing VA's
position as a leader in EHR, providing model for better healthcare globally”, October 2005
Selassie, L, Shroff, D, and Ortiz, E. When doctors can't agree: did we do the right thing? Society of General Internal
Medicine Annual Meeting – Unknown Vignette Session, May 13, 2005.
Selassie, L, Shroff, D, and Ortiz, E. Management techniques for patients who sabotage their own care. Society of General
Internal Mid-Atlantic Regional Meeting – Abstract/Poster presentation, March 11, 2005.
Velamakanni, S, Gajarsa, J and Shroff, D. A Case of Tricuspid Valve Endocarditis Due to Arcanobacterium Hemolyticum
in IVDU. American College of Physicians Annual Regional Meeting (DC Chapter) – Abstract/Poster presentation.
November 19-20, 2004.
Board Appointments
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Adventure Science Center Board
IntermedHx LLC Board
Nashville Public Radio WPLN Community Advisors
TN HIMSS Chapter Board
UMKC School of Medicine Board of Visitors
Verizon Healthcare Customer Advisory Board
(June 2011 – Present)
(May 2012 – Present)
(August 2010 – Present)
(September 2012 – Present)
(December 2011 – Present)
(October 2012 – Present)
Volunteer Work
Somos Amigos Medical Mission
Dominican Republic Primary Care Clinic Volunteer MD
La Clinica, DC Hispanic Health Clinic
(2005-2008, 2013)
(2006-2008)
Professional Organizations
American College of Physician Executives
American College of Healthcare Executives
American Medical Informatics Association
Society of Hospital Medicine
Licensure and Certifications
Board Certified, American Board of Internal Medicine
Tennessee Medical License
Washington DC Medical License
(2003, Current)
(2010-Present)
(2003-2010)
Personal Data
Place of Birth: Waukegan, IL
Citizenship: Unites States
References available upon request
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