Program - Day 1
Wednesday, 19 August 2015 - Plenary program brought to you by Telstra
8.30am
Registration & Trade exhibition
Tea & Coffee brought to you by Thomas Duryea
9.15am
Welcome & introduction
Bill McArthur, President, MAV (5 mins)
Opening remarks
David Bartlett, Conference Chair and Director of Explor Consulting (5 mins)
9.25am
“The Global Innovation Ecosystem: Empowering the Builders of the New
Economy”
Shannon Spanhake, Co-Founder of ntwrkd.io and former Deputy
Innovation Officer for the San Francisco Mayor’s Office
10.10am
“Place as a Platform: driving redesign and digital transformation of public
services”
Nadira Hussain, President SOCITM and Customer Services
Transformation Lead at Tower Hamlets, London (UK)
10.40am
Morning Tea & Expo
Brought to you by Wave1
11.20am
“Transforming government in Australia”
Paul Shelter, CEO, Digital Transformation Office
11.40am
“The role of technology in transforming local government”
Ben Rimmer, CEO, City of Melbourne & former leader of myGov
12 noon
“Over the borders - Local Government in Queensland and South Australia”
Lou Boyle, Innovation Executive, Local Government Association of Qld,
Chris James, Vice President, Local Government Information Technology,
SA
12.20pm
“What will change in local government IT over the next 3 years?”
Interactive panel discussion (facilitated by David Bartlett):
All morning speakers and MAVT member
12.50pm
Lunch & Expo
Brought to you by Tesserent
2.00pm
“Can digital infrastructure replace physical infrastructure?”
Dr Hugh Bradlow, Chief Scientist, Telstra
2.20pm
“Community driven transformation of government”
Ruby O’Rourke, Group Executive Officer, HubCare
2.50pm
“Better Solutions – Trends in Technology and Behaviour”
Dr Karl Kruszelnicki, Scientist, futurist
3.30pm
Afternoon Tea & Expo
Brought to you by Kaspersky Lab
4.00pm
“Challenge your thinking”
Facilitated by Marshall Thompson, Jason Matser & Paul Doherty from
Acurus, with Brad Coughlan from Amazon Web Services (90 min)
Keynotes, start-ups and delegates discuss how we might work together to
deliver solutions for pressing local government business issues.
Grand Ballroom
Arthur Streeton
Auditorium
Grand Ballroom
Arthur Streeton
Auditorium
Grand Ballroom
Arthur Streeton
Auditorium
Grand Ballroom
LaTrobe
Ballroom
Program - Day 2
Thursday, 20 August 2015 - Plenary program brought to you by Telstra
8.40am
Registration & Trade exhibition
Tea & Coffee brought to you by Thomas Duryea
9.00am
“Re-imagining Open Data: Demand-driven open data for economic growth
and social good”
Laura Manley, Co-Founder and Director of Partnerships & Programs at
Center for Open Data Enterprise, Washington DC
9.20am
“CityLab - The story so far”
Lorraine Tighe, Smart City and Innovation Program Manager, City of
Melbourne
9.40am
“GovHack 2015 - Hot off the press”
Jordan Wilson-Otto, Coordinator, GovHack Melbourne
10.00am
“Open Data Fellowships at the Cities of Ballarat, Greater Geelong and
Melbourne”
Rosetta Mills & Alisha Ryans-Taylor, Code for Australia Fellows 2015
10.20am
Morning Tea & Expo
Brought to you by Wave1
11.00am
“The Workplace of the Future, and Opportunities for Women in IT”
Sue Johnston, President of Women in Technology (WiT), former CIO, QLD
Department of Premier and Cabinet
11.20am
“The Future is Now: Unmanned Aerial Systems and their unique data
solutions”
Dr Catherine Ball, Systems Lead for Unmanned Aerial, URS
11.40am
“Transforming Government through people and technology”
Adam Fennessy, CEO/Secretary of the Department of Environment, Land,
Water and Planning
12.00pm
“Women in IT”
Nadira Hussain, President Socitm, UK
12.20pm
Lunch & Expo
Brought to you by Tesserent
1.30pm
“Enabling and leading transformation for cities”
Budrish (Bud) Kapoor, Sales Manager, Asia Pacific Japan,
Smart+Connected Communities, Cisco
1.50pm
“Mobile Data Collection - how low cost apps are reshaping work in the field”
Luke Anear, SafetyCulture
2.10pm
“Public Wi-Fi : Discovering your community”
Luke Potter & Raelene Bennett, Charlie Mac & Associates
2.40pm
Afternoon Tea & Expo
Brought to you by Kaspersky Lab
3.00pm
“Accelerate Innovation – Leveraging technology to change service delivery”
Michael O’Keefe,
Microsoft Australia
3.30pm
“IT girls”
Grand Ballroom
Arthur Streeton
Auditorium
Grand Ballroom
Arthur Streeton
Auditorium
Grand Ballroom
Arthur Streeton
Auditorium
Grand Ballroom
Arthur Streeton
Auditorium
Judith Lucy, Comedian, broadcaster, actor & author
4.10pm
Wrap up & Close
Trish Spiteri, Chair MAV Technology
Note: Conference program may be subject to change.
Sofitel Melbourne on Collins is located at 25 Collins Street, Melbourne 3000
Contact Lisa Bennetto @ MAV Technology on 0412 992 005 or lbennetto@mav.asn.au
Program - Day 3
Friday, 21 August 2015 – Free Friday Workshops
Collaboration and Sharing with Microsoft
Friday 21 August 2015
9.15am
Registration - Tea & Coffee
9.30am
Welcome & introduction
Trish Spiteri, Chair, MAV Technology (5 mins)
9.40am
“Collaborating in the new world of work” - Part 1
Jamie Hutchins, Collaboration and Communications Specialist for Local
Government, Microsoft
10.40am
Morning Tea
11.00am
“Collaborating in the new world of work” - Part 2
Daniel Goss, Global Practice Lead Enterprise Content Management and
Knowledge Management, Rhype Solutions
1.00pm
Lunch
2.00pm
“Collaborating in the new world of work” - Part 3
Nathan Chapman, Chief Technology Officer, Generation-E
3.00pm
Wrap up
3.30pm
Close
The Open Data Challenge brought to you by MAV Technology
MAV,
Level 11,
60 Collins Street
Melbourne
Friday 21 August 2015
9.15am
Registration - Tea & Coffee
9.30am
Welcome, introductions and
Summary of Victorian Local Government Open Data journey so far
Lisa Bennetto, Executive Officer, MAV Technology (30 mins)
10.00am
WORKSHOP 1: “Opening Your Data for Business”
Facilitated by Laura Manley, Co-Founder and Director of Partnerships &
Programs at Center for Open Data Enterprise, Washington DC.
Learn about how your open government data can be used by businesses and
brainstorm ways to prioritise data for economic growth.
12 noon
Lunch
1.00pm
WORKSHOP 2: “The Open Data Challenge”
Facilitated by Shannon Spanhake, Co-Founder of ntwrkd.io and former
Deputy Innovation Officer for the San Francisco Mayor's Office.
Be a leader in the open data movement. Join us for a friendly competition
Monash
Conference
Centre,
Level 7,
30 Collins Street
Melbourne
where you will learn, compete, make commitments, and be rewarded!
3.00pm
Wrap up & Rewards
3.30pm
Close
The Special Events
An opportunity for invited local and state government executive officers and elected officials to lunch with
our keynote speakers at the Level 35 Tower Suite at Sofitel Melbourne, following the morning session on
day one of the conference.
MAV Technology is offering this free event to provide mayors and CEOs with an opportunity to discuss the
role of technology in transforming government, with experts from across the country and around the world.
The lunch will be preceded by the morning session of the MAV Technology National Conference, which
invitees may also attend, as our guest. The morning session speakers and lunch guests include:
Shannon Spanhake, PlanetLabs and former Deputy Innovation Officer for the San Francisco Mayor’s Office (USA)
Paul Shelter, CEO of the Digital Transformation Office, Australian Government
Ben Rimmer, CEO, City of Melbourne and former myGov lead
David Bartlett, former Premier of Tasmania (Conference Chair)
Laura Manley, Co-Founder and Director of Center for Open Data Enterprise, Washington DC (USA)
Nadira Hussain, President, Socitm and Customer Services Transformation Lead at Tower Hamlets, London (UK)
Adam Fennessy, CEO/Secretary, Department of Environment, Land, Water and Planning, Victorian Government
Places at this free event are limited and are brought to you by MAV Technology and [TBC].
COLLABORATING IN THE NEW WORLD OF WORK - WITH MICROSOFT
Join us to learn how your people can work better together and engage constituents more closely than ever
before.
Technology is evolving faster and faster. It is enabling local government to provide better services and to
lower costs by improving collaboration both within councils and with your constituents.
The opening session of the workshop will explore the opportunity for Councils to take advantage of new
technology and identify ways to deliver services better. The following sessions will provide a roadmap for
how to implement technology to capture the opportunity both now and in the future.
9.30am - 3.30pm on Friday, 21 August 2015
THE OPEN DATA CHALLENGE
Be a leader in the open data movement. Join us for a friendly competition where you will learn, compete,
make commitments, and be rewarded! Shannon Spanhake (Director of Communications & Community for
Planet Labs), and Laura Manley (Co-Founder and Director of Partnerships & Programs at Center for Open
Data Enterprise, Washington DC) will lead this rapid-fire, one-day session, where we’ll discuss overcoming
barriers; ‘selling’ the time investment to management; data standards; and ways for government to facilitate
ongoing innovation partnerships with coders, designers, developers and researchers.
Brought to you by MAV Technology, this free event invites local, state and federal government
representatives and designers, coders, developers, researchers to develop better business models for
working together to benefit our communities.
9.30am - 3.30pm on Friday, 21 August 2015
Speaker Profiles
Shannon Spanhake
Shannon Spanhake aims to unleash the transformative power of innovation and entrepreneurship to create access to
economic opportunities. She is the Co-Founder of ntwrkd.io, a consulting organization that builds innovation
economies and works with entrepreneurs and startups globally. She is a UN and World Bank expert consultant for
economic and labor policy.
Previously, she served as the Deputy Chief Innovation Officer for the City of San Francisco. She has been recognized
as “100 Women Innovating Science and Technology” by the Grace Hopper Foundation for her patented technology,
which she launched as a startup.
She is a Fellow at the Institute for the Future and has consulted organizations in the US and internationally, in
developing and developed economies.
Nadira Hussain
Nadira Hussain FSITM, Socitm President for 2015/16, is the Customer Services Transformation Lead at the London
Borough of Tower Hamlets. Nadira’s previous role was Programme Manager at oneSource, the shared service.
Nadira has both private sector and extensive public sector experience and has worked in roles at both operational and
strategic levels.
As Head of Customer Services ICT, her focus was on improving relations with the business and heading some key
corporate programmes. For the last three years she has been on secondment, first as manager of the ‘Athena’ panLondon shared services programme, and now, consolidating her experience in shared services, in her role with
oneSource.
Exploiting ways in which local government can improve service delivery and value for money through sharing is a key
theme for Nadira as Socitm President. Nadira believes that local government has for too long been repeating common
activity, customising it for the needs of local people, when it should be thinking more of sharing as the basis of
achieving economies of scale that are long overdue.
However, Nadira is very clear that her number one priority while President is to advance the prospects of women in IT,
ensuring their access to advancement and leadership roles.
Paul Shelter
Paul Shelter is the CEO of the Australian Government’s new Digital Transformation Office.
Paul has co-founded two start-ups, worked in two others and also been in leadership roles at large suppliers like
Oracle, Microsoft, and the global payments network, SWIFT.
More recently he has been transforming the way government delivers public services, and has been loving every
minute of it.
When he was at the UK’s Government Digital Service, he helped develop a suite of practical lessons from its work to
transform 25 exemplar services.
Before that, he was Chief Digital Officer at the UK Ministry of Justice (where he helped deliver four of those 25
exemplar services).
From these experiences, he has refined an approach to eating the elephant of service transformation.
He likes to keep things fast and simple, by starting small with things that provide real value to users, by delivering
them quickly and then by continuing to rapidly improve them.
Laura Manley
Laura Manley is the Co-Founder for the Center for Open Data Enterprise in Washington DC, where she leads
partnerships and programs.
As an open data advocate, Laura co-developed and launched the GovLab’s Open Data 500, the first comprehensive
study of companies that use open government data to generate new business and develop new products and
services.
In addition to her work on open data, Laura has over 10 years of strategic planning experience with multiple
international agencies including the World Bank, United Nations Department of Economic and Social Affairs and
Office of the High Commissioner for Human Rights, UNICEF, the National Endowment for Democracy, and
MasterCard Foundation.
She holds a Masters degree in Public Administration from NYU Wagner focusing on international policy and
entrepreneurship and a Bachelors degree in Business Administration from the University of Massachusetts Amherst.
Ben Rimmer
Ben Rimmer is the recently appointed CEO at the City of Melbourne. Ben returned to his home town of Melbourne
after three years as Associate Secretary in the Australian Government’s Department of Human Services, where he led
the Service Delivery Transformation Group, responsible for improving service delivery performance and developing
new and innovative approaches.
Ben previously worked for the Department of the Prime Minister and Cabinet and for the Victorian Department of
Premier and Cabinet. In these roles he focused on health reform, Commonwealth – State relations, workforce
participation, early childhood and mental health, among other issues. He was Project Leader in the Boston Consulting
Group’s London and Melbourne offices and has a long-standing interest in the not-for-profit sector.
In a prior life, Ben worked as a freelance musician with the Melbourne Symphony, Australian Youth Orchestra and
other groups. He has degrees in Arts and Law from the University of Melbourne, and an MBA with distinction from the
University of Oxford. In 2014 he received the James Wolfensohn Public Service Scholarship to undertake executive
education at Harvard University’s John F Kennedy School of Government.
David Bartlett
David Bartlett was the Premier of the Australian State of Tasmania from 2008 until 2011. During his parliamentary
career he also held the positions of Minister for Innovation, Science & Technology, Minister for Education & Skills,
Minister for Planning & Workplace Relations, Attorney General and Member for Denison.
Prior to entering Parliament, David had an extensive career in the information technology and telecommunications
sector including roles as Chief Information Officer and industry development specialist. As Premier, he switched on
the first non-Telstra owned optic fibre backbone in Tasmania and he championed his home state as the first National
Broadband Network location.
David is now a Director of Explor Consulting. He brings a unique perspective to discussions about broadband and the
future of government service delivery and is passionate about sharing the Tasmanian experience with other regional
economies. Since leaving the Parliament, David has been working with regional economies and communities across
Australia to prepare strategies for maximising economic and social renewal underpinned by broadband.
Dr Karl Kruszelnicki
Dr. Karl Kruszelnicki is one of Australia’s 100 National Living Treasures with a media career spanning more than 30
years. He has authored 36 books to date. His accolades range from the lg Nobel Prize from Harvard University for his
groundbreaking research into belly button fluff and why it is almost always blue, to being one of the first Australian
Apple Masters, of which there are only 100 worldwide.
A lifetime student, Karl has earned degrees in Physics and Maths, Biomedical Engineering, Medicine and Surgery. He
now serves as the Julius Sumner Miller Fellow at Sydney University, where his ‘mission’ is to spread the good word
about science and its benefits.
His enthusiasm for science is totally infectious and no one is better able to convey the excitement and wonder of it all
than Dr. Karl Kruszelnicki.
Judith Lucy
Judith Lucy is one of Australia’s most popular comedians. A best-selling author, her work in television and film and her
sell-out national tours have made her a household name.
A standup comedian for over 20 years, she sprang to national prominence in 1993 when she joined the cast of ABC
TV’s The Late Show. Her television appearances since have been many and varied, but amazingly 2011’s Judith
Lucy’s Spiritual Journey (ABC1) was her first solo TV project.
In 2015, Judith wrote, produced and starred in the series Judith Lucy Is All Woman. The show was a six part series
for the ABC, where she looked at the role of women in modern Australia and whether they are better off than they
were 50 years ago. The show was an incredible success, and has since been released as a DVD Box set.
Judith is also back on stage with her first new solo show since 2012. Ask No Questions of the Moth.
The good news is that her last year really sucked. A truly awful year for Judith always leads to a great show for her
fans and 2014 was magnificently terrible. Think death and early menopause and you’ll be in the ballpark.
Ruby O’Rourke
Ruby O’Rourke is the CEO of Victorian company, HubCare, providing an outcome broker service for citizens to
connect with social services and government.
Having been a forced adoption to abusive parents at the age of two weeks, Ruby was the first Australian child to
legally divorce her adoptive parents, entering the welfare system as a ward of the state at age 11.
Ruby drew on her childhood as the catalyst for development of Hubcare to coordinate and provide efficiency and
service delivery with the child at the centre.
Ruby’s diverse professional career has included management roles in publicly listed mining companies, a 1.2 million
acre sheep station in Kalgoorlie, a leading film production company and the Mushroom Group. She served on the
board of QPIX Ltd (Queensland’s state government, screen industry development centre), and was instrumental in
intellectual property industry change programs and film production outcomes for Queensland’s Film Industry.
Following a personal experience in a women’s refuge, Ruby set out to assist others in that position by engaging
government agencies in a web platform that any parent can navigate, no matter social or fiscal status, enabling all
members of community to have equal access to information and service support.
Adam Fennessy
Adam Fennessy commenced as Secretary of the new Victorian Government Department of Environment, Land, Water
and Planning (DELWP) on 1 January 2015. Adam leads DELWP in protecting and enhancing Victoria’s natural and
built environment and heritage and supporting liveability and local government across the state, strongly influenced by
decision-making at a regional and local level.
Adam is a member of the national Senior Officials Committees for environment, water and planning. Adam leads the
Loddon Mallee Regional Management Forum and is a member of the Victorian Secretaries Board. Adam was made a
Victorian Fellow of the Institute of Public Administration Australia in November 2013, is a Member of the Australian
Institute of Company Directors and was recently appointed as a Victorian Male Champion of Change.
Dr Catherine Ball
Dr Catherine Ball is the UAS technical lead for URS within Australia. She has been instrumental in leading the delivery
of URS’s first UAS project in Australia in 2013.
As a Senior Project Manager, Dr Ball is responsible for a diverse portfolio of projects including unmanned systems for
environmental monitoring. Her most recent works include the provision of technical support for innovation and new
technology for the oil and gas industry, marine and environmental monitoring, contaminated site and property transfer
assessments, international development, capacity building, business plan advisory, and data management practice
improvement.
Dr Ball handles complex data sets from various environmental conditions and resolutions. She has experience in data
generation and analysis including microbiological molecular techniques, GIS, remote sensing and computer based
models. Catherine also has an active interest and aptitude for linking environmental physico-chemical conditions to
ecological phenomena.
Dr Ball holds a Bachelor of Science (Environmental Protection) and a PhD (Spatial Ecology, Descriptive and
Predictive Statistics) from the University of Newcastle-upon-Tyne in the United Kingdom.
Dr Hugh Bradlow
Hugh S. Bradlow is Chief Scientist at Telstra Corporation where he advises the CEO, the Board and other parts of the
business on longer term technology directions and technology disruption.
Before joining Telstra, Professor Bradlow was Professor of Computer Engineering at the University of Wollongong and
Professor of Electrical Engineering (Digital Systems) at the University of
Cape Town.
Professor Bradlow is a graduate in electrical engineering from the University of Cape Town and received the D.Phil.
degree for research in experimental nuclear physics from the University of Oxford. He is a Fellow of and on the Board
of the Australian Academy of Technological Sciences and Engineering, an Emeritus Professor of the University of
Wollongong, a Professorial Fellow of the University of Melbourne, and a recipient of a Centenary Medal from the
Commonwealth of Australia.
He was elected as the joint 2009 Australian Telecommunications Ambassador of the Year. He was listed in the 2010
and 2011 Global Telecom Business Power 100 rankings and was named by Smart Company as one of the 12 most
influential people in Australian ICT.
Brought to you by our Principal Sponsor, Telstra
Lorraine Tighe
Lorraine Tighe is the Smart City and Innovation Program Manager at City of Melbourne.
She is leading a number of initiatives to enhance Melbourne’s reputation as a smart city, including city Wi-Fi and
open-data; and co-founded CityLab, an innovation lab that brings together ideas, people, knowledge and data to
explore solutions to urban challenges.
Lorraine has worked in IT related fields for over 15 years across private and public sectors here and in Europe,
gaining knowledge across most facets of IT including program and project management, customer service and
relationship management, vendor management, IT governance and information management. Prior to joining the City
of Melbourne, she worked with the Port of Melbourne.
Lorraine has a degree in Business and a postgraduate in IT and has studied Strategic Foresight & Innovation
Management through Swinburne executive education.
Lou Boyle
Lou has extensive experience in building relationships with local communities and delivering outcomes in rural and
regional Queensland. This has involved working in Queensland Government Ministerial Offices, and in the private
sector, including roles at Telstra where he had a number of positions including CEO Representative for Queensland,
Corporate Affairs Manager and Director of Business Development for Telstra Country Wide (TCW).
While at TCW, he worked with communities to build telecommunication infrastructure which resulted in more that 100
mobile phone base stations and 200 exchanges being built or upgraded, thereby allowing many small communities to
access some services for the first time.
In his current role, he works with councils to improve productivity through the adoption of technology. This includes
raising awareness of existing technologies, understanding where councils are in the digital journey, work around
mobility and asset management, the concept of the smart city and application of UAV’s to business processes.
Lou cites the exciting times and challenges that lay ahead for Local Government in Queensland as a key reason for
his return to the LGAQ.
Chris James
Chris James is vice-president of the recently incorporated Local Government Information Technology South Australia.
Chris’s early career as a software developer involved working in a variety of industries in South Australia and England,
including 5 years at Local Government provider, Stowe Computing. After the obligatory overseas stint and MBA,
Chris’s managerial roles have involved brokering IT services, most recently as Manager Information Services at the
City of West Torrens.
The SA LGIT has been running informally for over 10 years and is now ramping up its’ ability to support information
technology and information management professionals in 69 councils. The incorporation is already paying dividends
with the group able to more readily engage key stakeholders such as the State CIO, key suppliers, our LGA and likeminded professional bodies, not to mention accessing sponsorship funding.
Michael O’Keefe
Michael is a technology strategist at Microsoft working across both government and commercial industries on strategy
and technology adoption. He has a focus on cloud delivery, continuous innovation and future service models in both IT
and the business.
Michael has a background in the professional services consulting industry where he assisted customers in Australia
and internationally to drive technology programs and deliver valuable business outcomes from data centre
transformation, technology procurement and organisation service delivery change.
Michael has worked with many customers over the past 12 years in IT to disrupt their legacy processes and platforms
and he consistently challenges the status quo.
Jordan Wilson-Otto
Jordan is a lawyer and an ambassador for Open Knowledge Australia, a community based, volunteer driven initiative
that brings together people from a range of backgrounds who believe the world is a better place when we share our
data, information and knowledge in the open.
Jordan was the Melbourne site lead for GovHack 2015, a national open data hackathon, aimed at building a better
democracy through innovation, participation, and the development of a strong community of civic hackers.
Jordan works in the General Counsel group at the Australian Taxation Office, where he advises on Freedom of
Information, Privacy, and other general law matters. Prior to this, Jordan was an adviser in the Office of the Australian
Information Commissioner, where he focused on privacy and technology, working on several own motion
investigations by the Privacy Commissioner into high profile data breaches, as well as drafting submissions on policy
issues and legislative proposals such as mandatory data retention.
Jordan is completing a Masters degree in Law at the University of Melbourne. His thesis explores the principle of open
justice and the extent to which the Australian legal system meets modern expectations in terms of openness.
Casey Bennetto
Casey Bennetto is a songwriter, singer and performer best known for writing and performing in KEATING! the musical
for which he won several Melbourne International Comedy Festival Awards, Green Room Awards and Helpmann
Awards. Other compositions include 2002’s Northcote Country Soul, 2008’s A Largely Fanciful History Of The
Spiegeltent, and the cheery Christmas killer-robot pantomime The Terminativity.
Casey has made regular appearances on ABC774: as a guest and co-host with Jon Faine on the Conversation Hour
and co-hosts Superfluity on 3RRR with Scott Edgar and Christos Tsiolkas, He has also made a number of
appearances on ABC TV’s popular Spicks And Specks, In Gordon Street Tonight and Adam Hills Tonight and has
played originals in studio as part of the ABC’s Sunday Arts show.
Luke Potter
Luke is a technology and business strategist, project manager, and business improvement specialist with over 20
years’ experience in helping organisations realise new streams of revenue and implement innovative ways to reduce
costs. His speciality is in working with local government and healthcare clients to architect and introduce new
technology - binging people and technology closer together.
Before founding Charlie Mac and Associates in 2013, Luke was the Information Services Manager at Latrobe City
Council. Luke was also a Senior Associate of the Business Consulting Division of Infosys Australia, working on IT
transformation initiatives for the major banks and Telstra. He worked for Ball Solutions Group as a Senior Consultant
and Accenture as a Senior Manager delivering strategic IT initiatives for Defence, Department of Justice (Vic), telcos,
joint ventues and internet start-ups. Starting his career as a radar engineer in the Royal Australian Air Force, Luke is
also a published author and a passionate advocate for sustainable living.
Rosetta Mills
Rosetta Lake Mills is a designer working in the open data, user experience and civic innovation space. She was the
Code for Australia fellow at the City of Ballarat in 2015, and currently works out of CityLab, the City of Melbourne’s
innovation arm, helping them with their open data, user-centred design research and innovation management. Rosetta
was an active member of GovHack in 2015, and works to raise the visibility of women in the technology space.
Since completing her bachelor of Communication Design at Swinburne University of Technology in 2013, Rosetta
worked in publishing as Art Director and Chief Production Manager of Australian literary magazine, The Lifted Brow.
This role provided her the opportunity to collaborate with San Franciscan publishing house McSweeneys, RMIT,
Lauranton Books and the Women’s Art Network Indonesia to Australia (WANITA).
Rosetta aims to merge her passions for storytelling and technology within her work, curating the journeys taken by
users within design systems.
You can find more of her work at www.rosettalakemills.com or find her on Twitter @RosettaMills.
Alisha Ryans-Taylor
Alisha is a development practitioner, educator and trainer, and was the 2015 Code for Australia Fellow with the City of
Melbourne. She works for Engineers Without Borders Australia as the K-12 Impact and Leadership Coordinator, as
well as One Girl Australia coordinating two of their programs in Sierra Leone and Uganda to support girls’ education.
Alisha develops programs in partnership with Google Education International to engage more young and diverse
people in science, technology, and engineering here in Australia. The programs operate through various sites in
remote and regional Australia. The goal is to create broader aspirations for more diverse young people to engage in
further education and careers in technology and innovation.
Alisha’s programs have received the 2012 WA Science Engagement Initiative of the Year at the WA Science Awards,
Google RISE Awards in 2014 & 2015, and have been finalists for two Green Gown Awards in 2013, and again in
2014.
Alisha holds a Master of Development Studies (Gender and Development), a BA (Honours) in Sustainable
Development, and a BSc in Conservation Biology. Alisha is passionate about collaboration and place making,
education and poverty alleviation, and founded the Random Acts of Kindness Group in Melbourne back in late 2013.
Budrish (Bud) Kapoor
As the APJ Sales Manager for Smart+Connected Communities, Bud is responsible for enabling Cities and Councils to
transform themselves through smart cities services and new ways to engage citizens.
Bud has been with Cisco for 10 years and brings over 32 years of senior management experience across the US &
Asia-Pacific region in building and leading multi-disciplined teams to meet and exceed company and customer
objectives through all stages of product development, manufacturing, sales, implementation, and product support.
Prior to Cisco, Bud was with Lucent Technologies as the General Manager for New Zealand, Member of Technical
Staff at AT&T Bell Laboratories, Program Manager for Harris Corporation and a Captain in the United States Air
Force.
Bud holds a Master degree in Business Administration - Financial Management and a Bachelor of Science in
Electrical Engineering.
Luke Anear
Luke developed SafetyCulture after 7 years working in the workers compensation industry. He is focused on solving
industry problems and in 2012 SafetyCulture developed iAuditor, which is now the most used inspection app in the
world. Every 2.7 seconds an inspection is completed with iAuditor, providing unprecedented levels of visibility and real
time data feeds for organisations globally.
Luke’s deep industry knowledge continues to guide the product development at SafetyCulture, ensure that there is a
continual focus on solving the most significant and relevant problems facing the safety and quality industries.
Brad Coughlan
Brad has 28 years’ of experience in Information & Communications Technology (ICT) and related industries and has
worked extensively in both the private and public sectors, including a stint in the IT Department at the City of Waverley
(now City of Monash), from the late 80’s into the mid 90’s.
His past roles have included Sales, ICT Management, CIO, Corporate Strategy, Corporate Services, ICT Consulting,
Business Group Management, ICT Training & Support, Business Analysis, Project & Programme Management,
Account Management, Industry Specialist, Partner Business Development and Public Sector Lead.
Brad joined Amazon Web Services in 2013 as their Public Sector Lead for Victoria & Tasmania, after an 11 year
career in various Public Sector roles at Microsoft Australia.
He thrives when working with customers and employees alike, who sit at the intersect of Thinking Big, Getting Stuff
Done and Fun to Be Around.
During his career in ICT, he has lived in Melbourne and London and has worked on a range of public sector ICT
consulting assignments in Australia, England, Republic of Ireland, and Northern Ireland.
Sue Johnson
Sue Johnson is a foremost expert on ICT Innovation (having recently been accepted to an exclusive course at
Stamford University in this field). Sue is former CIO, QLD Department of Premier and Cabinet, National Government
Industry Manager - Microsoft Australia, and President of Women in Technology (WiT).
MAV Technology in 2015
MAV Technology is an independently funded group of local government IT managers and officers, who are committed to
demonstrating leadership in ICT to support effective delivery of community services. MAV Technology provides:

Communication channels for members to share ideas, resources and experiences;

Collaborative procurement to reduce cost and increase efficiency;

Conference and forum events to promote development;

Funding for projects of strategic value to the sector;

Fellowships and awards to encourage and recognise innovation in ICT;

Advocacy for major project delivery and initiatives;

A platform to engage with other levels of government.
PROJECTS

Food Sampling app to streamline food sample reporting for environmental health officers (in partnership with the
Department of Health) made available to all councils in late 2014. It is provided and maintained for 5 years at no cost to
councils.

MAV Local Government Enablement Platform proof of concept, progressed in partnership with MAV and Telstra.

Maternal and Child Health Data Management System (in partnership with MAV and DEECD). The new system will be
rolled out from mid 2015.

Delivery of Implementing Paperless Council Meetings report and DashBoard Revolution scan.

Delivery of Public WiFi best practice project brief.

Open Data Fellowship partnership with Code for Australia and the Cities of Ballarat, Melbourne and Greater Geelong.

Delivery of MAV Technology Strategic Plan project.

With MAV Procurement, delivery of collaborative procurement contracts for Telecommunications Hardware and
Software, Microsoft software licensing, VMware software licensing and IT Policy system project.

Delivery of IT Strategy templates and process guidelines to increase ICT planning consistency across the sector.
EVENTS

Free 2-day Member Forum “Public wi-fi, open data & major projects” held at Healesville on 4-5 December. 62 council
delegates attended.

Free 1-day Member Forum “Office of the future and Cloud services showcase” held in Cardinia Shire on 26 March 2015.
78 council delegates plus 20 ICT suppliers attended.

The MAV Technology National Conference & Trade Exhibition will be held on August 19 & 20 at Sofitel Melbourne on
Collins. Confirmed speakers include Shannon Spnahake (USA), Nadira Hussain (UK), Laura Manley (US) as well as
leading national and local speakers.

The MAV Technology Awards for Excellence are all about celebrating the achievements of council ICT teams in
improving productivity and efficiency for their councils and the communities they serve. This year, finalists will be
celebrated at the Awards for Excellence Dinner on 19 August.

CEO Lunch with keynotes - An opportunity for invited local and state government officers and elected officials to lunch
with our keynote speakers at the Level 35 Tower Suite at Sofitel Melbourne, and attend the morning session of day one of
the MAV Technology National Conference.

The Open Data Challenge workshop with Shannon Spanhake and Laura Manley - Shannon and Laura will lead a
discussion on how local government is benefiting from data publishing; and how we can develop better business models
for ongoing innovation between government and the people it serves.

The Collaboration and Sharing workshop with Microsoft - The workshop will include demonstrations and discussions
about how to best use the latest offerings from Microsoft, including Office 365, Windows 10, Yammer, OneDrive,
SharePoint, Azure and more.
COMMUNICATIONS
• Sponsorship: GovHack 2015. MAV Technology is providing a prize for the “Best use of data to improve local government
community services”. GovHack is a non-profit event run by volunteers to encourage open government and open data.
• MAV Technology Annual Report 2014 published.
• Yammer network expanded to 270+ participants.
• CiVic magazine regular column promotes MAV Technology projects and events.
• Linked Organisation of Local Authority ICT Societies (LOLA) international membership – January 2015.
• Call for nominations for new members of the MAV Technology Executive Committee in July 2015.
• The MAV Technology Innovation Fellowship is a $10,000 grant to advance an ICT project that demonstrates innovation within a
council or community.
GOVERNANCE
The MAV Technology Executive Committee is the governing body of MAV Technology. Committee members are elected annually
in July/August, following a call for nominations. Concurrent terms are permitted as long as the Committee reasonably reflects a
range of rural, regional and metropolitan councils.
MAV Technology Executive Committee members make decisions about the direction and activities of MAV Technology, including
project funding and events.
The revenue from our member subscriptions is used to support and/or fund IT projects, events and communications that help
deliver business outcomes for councils and their communities.
THE YEAR IN REVIEW
2014 saw MAV Technology establish better relationships with State and Federal Government, MAV Executive and member groups,
international Local Government ICT societies and ICT service providers. These new relationships are setting the groundwork to put
the delivery of major, innovative projects and events within our grasp in 2015 and beyond.
We have independently delivered a number of useful projects for our member councils and have partnered with other stakeholders
to deliver more significant projects for use across the sector.
Specifically we have:

Delivered a comprehensive report into the implementation of public WiFi services for local government

Assisted the delivery of a new Maternal and Child Health Data Management System, set for delivery by mid 2015

Partnered with MAV Procurement to develop a proof of concept, to test the viability of a local government enablement
platform for councils to share information, processes and services more efficiently

Delivered a report into the successful implementation of paperless council meetings, with an accompanying scan, The
Dashboard Revolution

Instigated a number of initiatives to encourage the publishing of open data

contributed to the development of ICT collaborative procurement contracts (in partnership with MAV Procurement), that
will result in substantial cost and time savings for participating councils.
In addition to project outcomes, MAV Technology delivered two well attended, free major forums in regional locations and its
internationally renowned Annual Conference (including annual Awards for Excellence and Innovation Fellowship) in Melbourne.
MAV Technology manages an active Yammer network of more than 275 people, including members from all Victorian councils.
Interest in MAV Technology projects, events and communications initiatives has increased and broadened to include more
executive level participants over the past year, reflecting the growing role that technology plays in delivering council and community
services.
A NEW STRATEGY
A review of the aims and outcomes of the past three years has been undertaken by the Executive Committee of MAV Technology.
This review, along with consultation amongst member councils has identified the following key drivers for the new MAV Technology
strategy for 2015-18:
1. The need to improve customer experience in an environment of increasing expectation;
2. The need to improve efficiency of council operations; and
3. The need to improve ICT service provision capability across the sector.
The successful implementation of the new strategy will mean that:
1. It is easier for community members to access council services online anywhere, any time;
2. Council productivity improvements are realised through smart use of technology;
3. Interoperability between councils and other levels of government is improved through greater collaboration and standardisation
of systems and processes; and
4. ICT staff have appropriate skills and resources to deliver efficient and effective ICT services to their council and community.
The MAV Technology strategic objectives 2015-18 are:
• Improve customer experience
– Implement new digital and mobile channels
– Provide open data
• Improve the efficiency of council operations
– Standardise systems and processes to improve productivity
– Plan and implement an infrastructure and services roadmap
– Streamline collaboration with other levels of government
• Improve ICT service provision capability
– Develop ICT skills
– Address ICT access issues
– Facilitate collaborative strategic procurement practices
– Support shared service initiatives.
The MAV Technology Strategy 2015-18 is available on our website at mav.technology.
Awards for Excellence
& Innovation Fellowship
The MAV Technology Awards for Excellence recognise outstanding achievements by local government
information and communications technology (ICT); geographic information (GIS) and records management
(RM) practitioners to encourage innovation in council service delivery for the people of Victoria.
AWARD CATEGORIES
The MAV Technology Award for Excellence
– Team Achievement
Recognises and rewards an outstanding team effort in the use of technology to improve service delivery and efficiency
to local government organisations or communities. Team achievement nominations can include (but are not limited
to):
•
implementation of an ICT/GIS/RM project;
•
response to an ICT/GIS/RM emergency;
•
excellence in ICT/GIS/RM strategy and planning;
•
outstanding community engagement;
•
excellence in customer service.
The MAV Technology Award for Excellence
– Individual Achievement
Recognises and rewards an individual who has demonstrated diligence and innovation in addressing the changing
demands of ICT/GIS/RM in local government. Individual achievement nominations can include (but are not limited to):
•
leadership of an ICT/GIS/RM project;
•
leadership in an ICT/GIS/RM emergency;
•
development of an innovative project or process;
•
team leadership.
The MAV Technology Award for Excellence
– Collaboration of the year
This award recognises an outstanding collaboration between councils that has resulted in productivity, efficiency,
service or sustainability gains that could not have been achieved by a council in isolation.
The MAV Technology Award for Excellence
– The Exemplar Award
An extraordinary outcome (not awarded every year).
The MAV Technology Innovation Fellowship
The MAV Technology Innovation Fellowship is a $10,000 grant provided by MAV Technology to advance a current or
proposed Information and Communications Technology (ICT) project that:



demonstrates innovation within your council or community;
advances your council’s business objectives; and
has the potential to influence or assist other councils to improve service delivery.
Selection criteria and information about previous Innovation Fellowship recipients is available on the MAV Technology
website. The $10,000 could be used towards training, research, software or hardware required to deliver your project.
The Finalists
COLLABORATION OF THE YEAR:
City of Greater Geelong, City of Ballarat and City of Melbourne - Local Government Open Data & Fellowship
TEAM ACHIEVEMENT:
City of Boroondara - Mobility Plus
City of Melbourne - Online Handbills & Fundraising Permit Management System
City of Darebin - GIS / Asset system live integration
City of Greater Geelong - Automation of Utility Services Processing
City of Port Phillip - ASSIST A-Z
Southern Grampians Shire Council - VHF Regional Radio Network
Wellington Shire Council - Re-inventing IT
INNOVATION FELLOWSHIP:
Corangamite Shire Council - Roadside weed mapping & works tracking app
Golden Plains Shire Council - Online Mapping Tools and Templates
City of Greater Geelong - Volunteers on demand hub
City of Manningham - Photocell survey - Measuring flood impacts
City of Port Phillip - Video conferencing (Skype) capability
Wellington Shire Council - Igniting New Efficiencies
The Independent Judges
Chris Goldstone is the founder and Managing Director of The Strategic Directions Group. He has over 25 years
experience in the ICT sector in both government and commercial sectors.
Prior to this, Chris was the Manager for Corporate Technology Solutions at Gold Coast City Council, the second
largest local authority in Australia.
Chris was also the founding chairman of the South East Queensland Regional Organisation of Councils (SEQROC)
Chief Information Officers Networking.
Michael McAllum is an internationally recognised speaker, author and facilitator consultant. As a futures architect, his
focus is on the significant transitions required to sustain a viable 21st century society and economy.
Michael has worked with public and private sector organisations for over 20 years. He is a Distinguished Fellow of the
Asian Foresight Institute and is leading a conversation about a future sustainable food system for Australia.
Stephanie Camarena has extensive experience in the ICT industry including 15 years managing software
development and support teams and implementing business technology solutions.
In 2009, Stephanie founded Factor Ten. Factor Ten deliver sustainability projects for manufacturing companies,
venues and other organisation in the area of carbon footprinting, streamlined lifecycle assessments and sustainability
strategy and implementation.