STAYING SAFE IN THE CITY CENTRE We want you to have a safe and pleasant visit to Manchester City Centre, please have a look at the tips and information below to help you stay safe and enjoy your visit. Young people can look older than they are; especially when out of school uniform. If you get an igo pass it can be used as proof of age on the bus. If you lose your ticket or money and need to get home, you can board the bus using your igo pass. Give the driver your name and address details. If you get lost or need any help, staff at any train station will help you. Your igo pass can’t be used on the train but it can still be used as proof of age. If you have a mobile phone: Lock it and keep it safe Don’t keep it in your back pocket Make sure you have enough charge Don’t walk around with your phone on display. Make sure you have emergency contact details and the numbers of your friends if you have come into town with them Make sure you have credit Always make arrangements with your friends about what to do if you get separated from each other. Manchester Arndale’s Customer Service Desk is situated in Winter Gardens and is a safe place to go. The staff will help you. If your friends decide to do something silly such as shoplifting, the best thing to do is to tell them to stop, move away from them and inform a member of staff in the store. If you do not feel safe and need the police ring 101 only use 999 in an emergency HAVE A GREAT TIME IN OUR CITY AND BE SAFE If you're aged 11 to 16 you need an igo pass to pay the concessionary fare on buses in Greater Manchester. For details of igo visit http://igo.tfgm.com