Videos, Animations, and Simulation Supporting Tier 3
Tier 3: Workplace
Competencies
1. Business Fundamentals:
Knowledge of business and
management principles. The
knowledge and skills that
enable individuals to
understand the relationship
between their own job and
goals and operations of
company and industry
Is able to articulate the
organization’s mission and
functions and its position in
the marketplace
Recognizes one's role in the
functioning of the company
Applies interpersonal skills to
work environment
Title
URL/Link
Remarks
Principles of BusinessManagement Introduction
http://www.youtube.com/watch?v=bIyi
3zfDE6g
12 min video on management
Difference between
Leadership and Management
according to Stephen
http://www.youtube.com/watch?v=vl_QMtpIlQ
6 min video on leadership.
Squeezed video with echo.
Business Fundamentals
(Website)
http://www.marketplacesimulation.com/products/businessfundamentals.php
Business Fundamentals
simulation covering
marketing, distribution,
human resources,
manufacturing, finance and
accounting.
Clearly (website)
http://www.celemi.com/What-wedo/Business-Simulations/
Several simulations
Smartsims Business
Simulations
http://www.smartsims.com/
Simulations for managing a
company.
What's the Difference
Between Mission and Vision?
http://www.youtube.com/watch?v=b2
MyaR0gMo0
5 min video defining mission
and vision.
Understanding my Role within
an Organization
http://www.mooc.aba.edu.au/#c23nu
3 min video on one’s role in a
company
Interpersonal Skills
https://www.opensesame.com/c/inter
personal-skills-trainingcourse?from=CardImage
On line course on developing
interpersonal skills. $10 per
learner.
Interpersonal Skills: 3
Strategies for Working With
Difficult People
http://www.youtube.com/watch?v=d8
Q4iA36oQo
3 min video on working with
difficult people.
1
Tier 3: Workplace
Competencies
Complies with applicable laws
and rules governing work and
reports loss, waste or theft of
company property to
appropriate personnel
Acts in the best interest of the
company, community and
environment
2. Teamwork: Developed
capacities used to work with
others
Accepts membership in the
team
Uses a group approach to
identify problems and develop
solutions based on group
consensus
Title
URL/Link
Remarks
3 Key Interpersonal Skills You
Need at Work Today Recorded Webinar
http://www.youtube.com/watch?v=MH
x-WimL-do
56 min video recording of a
live presentation on
developing interpersonal
skills. Not efficient use of
time.
What is corporate social
responsibility?
http://www.youtube.com/watch?v=yzv
y5IgqTvw
5 min video on corporate
social responsibility.
How to build an effective team
https://www.opensesame.com/c/howbuild-effective-team-training-course#
On line course on building an
effective team. $10 per
learner.
Team Building: How To Build
High-Performing Teams In 1
Day
https://www.udemy.com/teambuildingtraining/?sl=E0EZdVdQKn1uQXQmH
AsRbg%3D%3D
Sixteen lectures (31 minutes)
and other resource materials.
$97
http://www.toobeez.com/
Team building activities.
Requires purchase of activity
pieces.
http://www.youtube.com/watch?v=v4
GUZspslY0
Demo of TOOBEEZ activities.
http://www.getintoenergy.com/linewor
ker-careers.php
In 7 minute video, lineworker
explains his role in the team.
http://www.discoverylearning.com/p14-paper-scrapers.aspx
2 hour simulation to learn
group problem solving. $125
Free Team Building Exercises
in Management & Leadership
Books
Interview with Marcus Aguilar
(part one)
2
Tier 3: Workplace
Competencies
Effectively communicates with
all members of the team to
achieve goals
Develops constructive and
cooperative working
relationships with others
Shows sensitivity to the
thoughts and opinions of
others
Responds appropriately to
positive and negative
feedback
Title
URL/Link
Remarks
Communication Skills:
Improve Your Skills in 1 Day
https://www.udemy.com/communicati
on-skillscourse/?sl=E0cZcldbRxMCLBgeCRA
cKBM%3D
16 lectures and 9 quizzes
2+ hours of video
$97
Communications Skills
Training
http://www.youtube.com/watch?v=Gaj
3Xl9vasc
35 min lecture with worksheet.
$30 at
http://www.danoconnortrainin
g.com/videos.html
Seven Tools to Communicate
Tactfully
https://www.udemy.com/effectivecommunication-7-tools-tocommunicatetactfully/?sl=E0ITeFxUKn1uRXQmHA
sRbg%3D%3D
12 lectures and 2 quizzes
2+ hours of video
$49
How to Cooperate - Being a
Team Player, Cooperative
Effort and Helping Others
http://www.youtube.com/watch?v=Er
QpBvicvcM
6 min video describing how to
avoid hurting the work
environment.
http://money.usnews.com/money/blog
s/outside-voicescareers/2012/09/13/the-perfectrecipe-for-handling-negativefeedback-at-work
http://www.fastcompany.com/300246
0/thick-skin-thinking-how-usenegative-feedback-your-advantagework
http://www.youtube.com/watch?v=aO
S4AVrIInU
https://www.udemy.com/givingfeedback-that-getsresults/?sl=E0cZdV5WRxMDLBMeC
RAcKBM%3D
responding to feedback at
work
Giving Feedback That Gets
Results
3
One page providing six tips for
dealing with negative
feedback at work.
One page providing tips for
using negative feedback to
your advantage.
12 min video on how to
respond to formal feedback.
Online course that includes
video $29
Tier 3: Workplace
Competencies
Encourages other to express
their ideas and opinions
Learns from other team
members
Title
URL/Link
Learning team - Struggling
Member (part 1)
http://www.youtube.com/watch?v=_n
LA19htmb4
http://www.youtube.com/watch?v=uQ
elRnxtFp8&src_vid=_nLA19htmb4&fe
ature=iv&annotation_id=annotation_8
3104
http://www.youtube.com/watch?v=AY
N6b_Jkz2Q&src_vid=uQelRnxtFp8&f
eature=iv&annotation_id=annotation_
983867
Learning Team - Struggling
Member - yes
Learning Team - Struggling
Member - no
Applies interpersonal skills to
help team achieve goals
Gives full attention to what
others are saying, taking time
to understand the points
being made, asking questions
as appropriate and not
interrupting at inappropriate
times
Keeps all parties informed of
progress and all relevant
changes to project timelines
Remarks
http://www.buyandtrain.com/
Several courses for purchase.
https://www.udemy.com/consciouslistening/?sl=E0ETdl1URRMALBIeCR 14 lectures, 80 minutes, $97
AcKBM%3D
Conscious Listening
Demonstrates loyalty to the
team
3. Following Directions:
Receiving, understanding
and carrying out
assignments with minimal
supervision
http://www2.cortland.edu/dotAsset/c1
a635f6-a099-4ede-8f1579b86e315088.pdf
4
50 Communication activities.
Tier 3: Workplace
Competencies
Receives, interprets,
understands and responds to
verbal messages and other
cues
Picks out important
information in verbal
messages
Interprets complex
instructions and their
relevance to the work
assignment
Asks questions to clarify
unclear directions
Title
URL/Link
https://www.udemy.com/how-to-askpowerful-questions-sales-successwebinarseries/?sl=E0cZdV1WTRMALB4eCR
AcKBM%3D
How to Ask Powerful,
Emotionally Engaging
Questions
Acts upon the instruction to
complete an assignment
4. Planning/Organizing/
Scheduling: Demonstrating
the ability to work within a
schedule using prescribed
procedures
Prioritizes various competing
tasks and performs them
quickly and efficiently
according to their urgency
Finds new ways of organizing
work area or planning work to
accomplish work more
efficiently
5
Remarks
6 lectures 51 minutes, $29
Tier 3: Workplace
Competencies
Estimates resources needed
for project completion;
allocates time and resources
effectively
Anticipates obstacles to
project completion and
develops contingency plans
to address them; takes
necessary corrective action
when projects go off-track
Plans and schedules tasks so
that work is completed on
time
Makes arrangements that
fulfill all requirements as
efficiently and economically
as possible
Responds to the schedules of
others affected by
arrangements; informs others
of arrangements, giving them
complete, accurate and timely
information
Keeps track of details to
ensure work is performed
accurately and completely
Takes steps to verify all
arrangements; recognizes
problems; generates effective
alternatives and takes
corrective action
Title
URL/Link
http://www.youtube.com/watch?v=bZ
XDGQSuF9I
7 Step Problem Solving
6
Remarks
Tier 3: Workplace
Competencies
Effectively coordinates the
transition of employees at the
beginning and end of each
work shift; disseminates
crucial information in an
organized manner to rapidly
bring employees up to speed
at the start of their shifts
5. Problem Solving/Decision
Making: Applying problem
solving and critical thinking
skills to help grow the
business and/or to resolve
workplace conflict
Title
URL/Link
Remarks
Critical Thinking and Problem
Solving
https://www.udemy.com/criticalthinking-and-problemsolving/?sl=E0cZdVtSRxMALBkeCR
AcKBM%3D
9 lectures, 35 minutes, $29
Creative Problem Solving
https://www.coursera.org/course/cps
7 weeks, 3-5 hours per week.
Fixed start time.
Critical Thinking & Problem
Solving
http://www.youtube.com/watch?v=TX
ozhFc1Oi8
16 min 30 sec narrated
PowerPoint presentation.
An Effective Leader's Guide
to Decision Making
https://www.udemy.com/a-guide-todecisionmaking/?sl=E0cZdVtQRRMALBkeCR
AcKBM%3D
9 lectures 35 min $29
Anticipates or recognizes the
existence of a problem
Identifies the true nature of
the problem by analyzing its
component parts
Effectively uses both internal
and external resources to:
locate and gather
information; examines
information obtained for
relevance and
completeness
7
Tier 3: Workplace
Competencies
recognizes important gaps
in existing information and
takes steps to eliminate
those gaps
recalls previously learned
information that is relevant
to the problem
organizes information as
appropriate to gain a better
understanding of the
problem
Integrates previously learned
and externally obtained
information to:
generate a variety of high
quality alternative
approaches to the problem
skillfully uses logic and
analysis to identify the
strengths and weaknesses,
the costs and benefits and
the short and long-term
consequences of different
approaches
Decisively chooses the best
solution after contemplating
available approaches to the
problem
Makes difficult decisions even
in highly ambiguous or illdefined situations
Quickly chooses an effective
solution without assistance
when appropriate
Title
URL/Link
Critical Thinking and Problem
Solving
https://www.udemy.com/criticalthinking-and-problemsolving/?sl=E0cZdVtaRxMALBkeCRA
cKBM%3D
9 lectures, 35min $29
effective problem solving
http://www.youtube.com/watch?v=Ri1
RQCLG7u8
1 min 45 sec animated
presentation of 9 steps of
problem solving.
8
Remarks
Tier 3: Workplace
Competencies
Title
URL/Link
The two logics of problem
solving and solution-building
Commits to a solution in a
timely manner and develops
a realistic approach for
implementing the chosen
solution
Observes and evaluates the
outcomes of implementing
the solution to assess the
need for alternative
approaches and to identify
lessons learned
Uses scientific rules and
methods to solve problems
http://www.youtube.com/watch?v=Ro
aaHMR4FCc
https://www.udemy.com/classicstrategytheories/?sl=E0cZdVhWQxMALBoeC
RAcKBM%3D
http://www.youtube.com/watch?v=2_f
FHRGUirI
Solve problems faster with
Strategy Theories
Using the scientific method to
solve everyday problems
6. Working with Basic Hand and
Power Tools and
Technology: Having
capability to operate and
troubleshoot electric and
electronic equipment,
mechanical and electrical
products
Remarks
5 min narrated presentation
about focusing on building
toward the desired future
state.
32 lectures 2+ hours of video
$99
4 min narrated presentation on
the scientific method.
Hand and Power Tools
https://www.opensesame.com/c/hand
-and-power-tools-trainingcourse?from=CardImage
23 min course including audio
narration, quizzes and video.
$12
Troubleshooting Basic
Electrical Circuit
http://troubleshooting-basic-electricalcircuit.soft32.com/freedownload/?lp=adwords&tg=us&kw=_
cat%3Asoft32.com&mt=b&ad=27544
060158&pl=&ds=s&gclid=CILIl_Tf57o
CFUwV7AodXzIABw
Simulation for solving 28 faults
in electrical circuits. Includes
downloadable demo
9
Tier 3: Workplace
Competencies
Title
URL/Link
Troubleshooting: Basic
Electricity and Circuits
https://www.opensesame.com/c/troub
leshooting-basic-electricity-andcircuits-training-course
TINA (Website)
http://www.tina.com/English/tina/tutori
als
Simutech (Website)
http://www.simutechmultimedia.com/s
tore/products/troubleshooting-controlcircuits.php
https://scfaz.com/safety/safety.php?lo
ad=online_training.html&bc=Online+
Safety+Training
http://www.youtube.com/watch?v=DK
5vppZAqG4
Hand and Power Tool Safety
Training Videos
Mechanical Troubleshooting
Selects and applies
appropriate tools or
technological solutions to
frequently encountered
problems
Carefully considers which
tools or technological
solutions are appropriate for a
given job and consistently
chooses the best tool or
technological solution for the
problem at hand
Demonstrates an interest in
learning about new and
emerging tools and
technologies
Remarks
1 hour course with audio
narration, games, quizzes,
and simulation for
troubleshooting basic
electricity and circuits.
Over a dozen tutorial videos.
$129
Several courses using
simulation for troubleshooting
electrical circuits. $130 $295
Several free videos on hand
tool safety.
4 min video on troubleshooting
mechanical equipment.
Cutting Metal: How to Select
the Right Tool for the Job Kevin Caron
http://www.youtube.com/watch?v=Uk
EY-DVKfTA
7 min video on cutting metal.
Hand Tools
http://www.youtube.com/watch?v=ejT
9OzHsOyA
9 min video on selecting and
using hand tools.
10
Tier 3: Workplace
Competencies
Seeks out opportunities to
improve knowledge of tools
and technologies that may
assist in streamlining work
and improving productivity
Knows how to maintain and
troubleshoot tools and
technologies
Title
Caring for your Hand Tools
Care and Maintenance of
Hand Tools
Uses basic computer
technology to receive work
orders, report progress and
maintain records
Maintains current knowledge
of regulatory procedures
governing operations
11
URL/Link
Remarks
http://www.youtube.com/watch?v=Vg
VLRbs1_eg
http://www.youtube.com/watch?v=BK
RPWeTXZ3I
1 min video on caring for hand
tools.
1 min video on caring for hand
tools.