Research Plan Residential On-site Study / California Lighting and Appliance Saturation Study (CLASS 2012) – WO021 Prepared by KEMA, Inc. November 2011 Contact Information Company Address City, State, Zip Primary contact Phone Email KEMA, Inc. 155 Grand Ave, Suite 500 Oakland, CA 94109 Jarred Metoyer 510-891-0446 Jarred.Metoyer@kema.com Table of Contents 1. 2. 3. 4. 5. 6. Introduction .......................................................................................................................... 4 1.1 Research Overview..................................................................................................... 4 1.2 Research Goals and Objectives .................................................................................. 4 1.3 Study Inputs and Results ............................................................................................ 5 1.4 Potential Plan Revisions ............................................................................................. 6 Residential Characteristics Needs........................................................................................ 7 2.1 Building Component Selection Rationale .................................................................... 8 Data Sources ..................................................................................................................... 11 3.1 Primary Data Sources ............................................................................................... 11 3.2 Secondary Data Sources .......................................................................................... 11 3.2.1 2009 Residential Appliance Saturation Study ............................................... 11 3.2.2 Third Party Housing Data ............................................................................. 12 3.2.3 Third Party Appliance Sales Data ................................................................. 12 Sample Design and Recruitment ........................................................................................ 14 4.1 Primary Sample Approach ........................................................................................ 15 4.2 Discussion of Bias .................................................................................................... 15 4.3 Recruitment Strategy ................................................................................................ 15 4.4 Monetary Incentive for On-site Survey Participants ................................................... 16 Survey Development and Implementation .......................................................................... 18 5.1 Telephone Surveys ................................................................................................... 18 5.2 On-site Surveys ........................................................................................................ 18 5.3 Surveyor Training ..................................................................................................... 19 5.3.1 Field Staff Coordination ................................................................................ 19 5.4 Digital Data Collection............................................................................................... 19 5.4.1 Quality Control 23 Analysis Methodologies ..................................................................................................... 25 6.1 Telephone Surveys ...................................................... 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Bookmark not defined. 6.2 On-site Surveys ........................................................................................................ 25 6.2.1 Updating Efficiency Databases and Sources ................................................ 25 6.3 Residential Lighting and Appliance Analysis ............................................................. 25 6.3.1 Merge of Weights 25 6.3.2 Creation of Efficiency Categories ................................................................. 26 6.3.3 Weighting Adjustment for Unmatched Appliances ........................................ 26 Residential On-site Surveys i November 2011 Table of Contents 6.3.3.1 Model Number Matching ................................................................. 26 6.3.4 Analysis of Lighting and Appliance Data ...................................................... 28 6.4 Comparison of Results.............................................................................................. 28 6.5 Anticipated Results ................................................................................................... 29 7. Secondary Data Collection ................................................................................................. 35 7.1 Collected Information from Other Studies ................................................................. 35 7.2 Relevant Standard-Industry and -Practice Considerations ........................................ 35 8. Presentation of Research Results ...................................................................................... 36 8.1.1 Draft Report 36 8.1.1.1 Introduction and Executive Summary .............................................. 36 8.1.1.2 Study Methodology .......................................................................... 36 8.1.1.3 Characterization of Residential Appliances and Lighting Inventory .. 36 8.1.1.4 Comparison to Previous Study and Other Similar Work ................... 36 8.1.1.5 Database Development and Web-based Tool ................................. 37 8.1.1.6 Appendix ......................................................................................... 37 8.1.2 Final Report 37 8.1.3 Task 8.3: Public Presentation and Web-based Software Training ................ 37 8.2 Project Management ................................................................................................. 38 8.2.1 Monthly Status Reports ................................................................................ 38 9. Research Coordination ...................................................................................................... 39 9.1 Work Order and Other Evaluation Activity Coordination ............................................ 39 9.2 Communication with CPUC ED and DMQC ................. Error! Bookmark not defined. 9.3 Cross-Contractor Communications .............................. Error! Bookmark not defined. 9.4 Interaction with DEER Needs and Output DeterminationError! Bookmark not defined. 9.5 Methods Required for Non-load-impact Work .............. Error! Bookmark not defined. 10. Timeline ............................................................................................................................. 41 11. Work Plan and Budget ....................................................................................................... 42 11.1 Task-level Descriptions ............................................................................................. 42 11.1.0 Task 0: Development of Work Order ........................................................... 42 11.1.1 Task 1: Project Management....................................................................... 42 11.1.2 Task 2: Develop Detailed Residential On-site Research Plan ...................... 42 11.1.2.1 Needs assessment of residential baseline parameters, etc. ............ 42 11.1.2.2 Develop metering plan for systems or end-uses and sub-sampling . 43 Residential On-site Surveys ii November 2011 Table of Contents A. 11.1.2.3 Develop testing plan for systems or end-uses and sub-sampling..... 44 11.1.2.4 On-site data collection plan ............................................................. 44 11.1.2.5 Sampling and Analysis Plan ............................................................ 44 11.1.2.6 Draft Overall Plan and Comment ..................................................... 45 11.1.2.7 Final Plan ........................................................................................ 46 11.1.2.8 Long Term Data Needs Summary ................................................... 46 11.1.3 Task 3: Scoping of RASS Data Mining and Activities .................................. 46 11.1.3.1 Scoping of RASS Tasks to Support Task 2 ..................................... 46 11.1.3.2 Execute Tasks to Support Task 2 .................................................... 47 11.1.3.3 Execute Longer Term Tasks............................................................ 47 11.1.4 Task 4: Sample Design ............................................................................... 47 11.1.5 Task 5: Preparation and Training ................................................................ 47 11.1.6 Task 6: CATI Telephone Surveys ................................................................ 47 11.1.7 Task 7: Recruiting 48 11.1.8 Task 8: On-Site Visits .................................................................................. 48 11.1.9 Task 9: Site Level Analysis ......................................................................... 48 11.1.10 Task 10: Reporting ...................................................................................... 48 11.2 Overall Budget and Accomplishments ...................................................................... 49 11.3 Task-level Budgets and Staffing Plans ...................................................................... 49 Web-based Analysis Tool................................................................................................. A-1 11.3.1 Tool Development A-3 11.3.2 Digital Data Collection ................................................................................ A-4 Residential On-site Surveys iii November 2011 1. Introduction The Residential On-site and End-use Metering Study is intended to gather information about residential building characteristics that are best gathered through on-site observation, measurement or metering. The research team endeavors to expand the body of knowledge regarding the building characteristics of California residences gathered by the Energy Commission’s Residential Appliance Saturation Survey (RASS), a mail and phone survey with sample sizes an order of magnitude larger than for this on-site study. The results of this study will be useful both to the Energy Division’s (ED) evaluation of residential programs and to the planning of Investor Owned Utility (IOU) programs that require periodically updated baseline data. While all the needs of ED and the IOUs cannot be met in the time frame and budget of this study, the highest priority needs, in general, encompass those baseline building characteristics that continue to contribute the greatest uncertainty to the current and next-cycle portfolios of energy efficiency program savings. 1.1 Research Overview The goal of the study is to gather baseline data on California residential building characteristics in addition to the presence, efficiency, and usage of energy consuming devices found in California households. Such data is best gathered through on-site observation, measurement, or metering. These data will be used to update the baseline information upon which program and portfolio planning and program evaluation rely. During the on-site surveys, we will also gather information about the appliances and high-use, energy-consuming products in homes. 1.2 Research Goals and Objectives To gather information about the California residential building characteristics as well as the appliances and high-use, energy-consuming products in homes, the following steps are planned: Conduct on-site inspections at a sample of homes in California to characterize residential building configurations (conditioned square footage, layout, room types) and specific construction components (for example, attic insulation). Characterize installed appliances and energy-consuming products during the on-site surveys. Electric and gas-powered products with high unit energy consumption (UEC), high on-peak demand, and those for which IOU rebate programs are presently offered or anticipated will be emphasized. Residential On-site Surveys 4 November 2011 Perform low-cost measurement of energy use at a large proportion of, if not all of, the sample. Also, it may be decided to conduct high-cost or specialized measurements at sub-samples—these would funded by other impact evaluations or studies. Achieve greater statistical precision for residential building characteristics that are of high interest, e.g. efficiencies of newer equipment types. Mine the data gathered for the 2009 RASS and review the 2008 DEER prototypes to inform the development of a comprehensive and robust plan that can be used to enhance and supplement the periodically recurring CEC and CPUC studies. Supplement and update the recent estimates of residential end use consumption, although whether to emphasize UECs or load shapes is yet to be determined. 1.3 Study Inputs and Results Study inputs include the 2009 RASS data, the 2005 California Lighting and Appliance Saturation Survey (CLASS) findings, residential property data and IOU customer contact data. The sample design process will consider and utilize variables that are included in the utilities’ billing systems and that are routinely available for sampling. Also, if square footage can be obtained from public property records or a third-party property data provider for most residential customers, this information will be gathered and considered as a stratifying variable. The following is a list of key expected study outputs for California residences: Distribution of type, efficiency, size and age of equipment such as ACs, refrigerators and furnaces Distribution of installed power density (watts/square foot) of plug loads and lighting by room type Distribution of building characteristics such as square footage, room types and window types Distribution of household demographic characteristics such as number and ages of occupants At sub-samples of the study sample, distribution of equipment usage gathered by end-use metering Extent of market penetration for some building elements as needed by Work Order 059 regarding Overarching Residential Sector Market Assessment. Residential On-site Surveys 5 November 2011 1.4 Potential Plan Revisions This plan is expected to evolve as other Work Order evaluations determine any research needs that could be addressed during the Residential On-site and End-use Metering Study. For instance, it is anticipated that there will be interest in gathering metering data regarding household lighting, plug loads, HVAC-Cooling, HVAC-Gas and domestic hot water. Furthermore, some of the data gathered during the on-site surveys will likely be used to inform the Residential Market Share Tracking (RMST) project that monitors the market penetration of energy efficient measures in California. Residential On-site Surveys 6 November 2011 2. Residential Characteristics Needs This study seeks to characterize building components that influence the energy consumption across the current residential building population in California. A baseline for these building components was established with the 2005 CLASS study and then partially refreshed in 2009 with the RASS study. Building component, lighting, and appliance characteristics have not been inventoried at the site level by a trained field technician since 2005. Market trends and technological advances have evolved since the last studies were performed. There is no doubt the present day residential energy usage landscape likely reflects these changes. To what extent is where the uncertainty lies. Parties must be identified for study supplementation as well as review. Inviting key public-owned utilities to join the study (SMUD, LADWP) is an important early step. The scoping will have ED, Prime Management, DMQC, and Consultant review as well as proposed scope review by the IOUs. The plan will receive public comment and may raise additional important scope considerations. The scoping will allow each party or individual to assign priority to some or all elements that will be compiled and discussed. The project leadership will develop a final proposed list of data collection and analysis needs as the deliverable of this task which will feed into the data collection plan. The following is a list of primary study outputs for all homes in the study: Distribution (mean, median, mode, percentiles) of efficiency and size for equipment such as AC (SEER/EER, tons), refrigerator (MEF, cubic feet), furnace (AFUE, kBTU output). Distribution of watts: Installed Power density (watts/square foot) and distribution by room type for plug loads and lighting. Age of equipment. Building/Household characteristics – square footage, room types, number of occupants and other demographics, configuration of HVAC, window type. Usage patterns for appliances reported by the homeowners Replacement practices on failed or outdated equipment as reported by the homeowners Residential On-site Surveys 7 November 2011 Elements included in the current study’s scope were included in recent studies. Selecting and evaluating identical elements will enable a longitudinal or time series analysis comparing previous studies analysis with the 2012 Study’s findings. 2.1 Building Component Selection Rationale For each building characteristic of interest, at least one parameter has been identified as a contributing factor to household energy consumption. To plan this study, a table of building characteristic parameters was assembled that includes: on-site time needed to observe building component and record data during on-sites, in minutes: instances when nameplate data will be collected for appliances; instances when the location of the specified equipment will be inventoried. Building characteristic parameters will remain on said table unless all WO021 parties agree that removal is appropriate. The building characteristics will be categorized based on like elements as shown in Table 1 below. Residential On-site Surveys 8 November 2011 Table 1: Building Characteristics Needs Planning Sample Examples of Building Element Factors, by Category Building Characteristics and Demographics: Lighting Installed Inventory: Data Collection Time Accounting for Saturation (Minutes) Manufacturer Model Number Full Inventory Locations 15 X 60 X Primary Building Equipment: Space Cooling 6.5 X Space Heating 10 X Water Heating 7.5 X Refrigerators/Freezer 7.5 X 8 X Dishwasher 3.5 X Range/oven 5 X 1.5 X TV’s 15 X X Boxes/Entertainment 5 X X Personal Computers 4.5 X X Small Appliances 7.5 X X Appliances: Clothes Washer/Dryer Spa/Pool Equipment Plug-in/Consumer Electronics: Total: Residential On-site Surveys 156.5 9 November 2011 A cost structure will be developed such that the base cost of an on-site is the travel time and expenses on average across the state so that all data collection options are incremental on a site basis. The time to collect characteristics data via observation is based on time measured in minutes. The time to look up or derive the rated performance from those data is also expressed as labor. The costs for measurement and metering will be separated such that a metering oversight group or a small group within this work order can develop detailed plans and provide a cost per sample point to the larger planning group and parties. The metering samples will likely be nested within the larger study and sample sizes for measurement of each element will be independent of the standard site cost. All cost and labor estimates in the draft scoping spreadsheet as well as data sources are to be refined under this task. Other Work Orders can fund incremental data collection activities, but we expect that additions primarily pertain to measurement and metering subsamples. Residential On-site Surveys 10 November 2011 3. Data Sources Data sources for the 2012 CLASS Study will be three tiered. The primary data source will be obtained during the on-site visits and from the CATI demographics and household consumer surveys. Secondary data sources will be provided by the IOU’s. Tertiary data sources will come in the form of past RASS studies, third party housing data, and third party consumer appliance databases. 3.1 Primary Data Sources The core of the data for the 2012 study will consist of the residential building characteristics inventoried during the site visits. In addition, another substantial portion of the primary data will come from 4,800 CATI Telephone surveys. 3.2 Secondary Data Sources The report findings and reference databases created in the 2005 and 2000 CLASS Studies will be utilized extensively for the 2012 study. KEMA is in possession of this data. For the purposes of this study, KEMA has been provided with IOU data for the residential population in each of the IOU service territories. In addition to customer contact information and site location, the data provided for each customer includes: 3.2.1 Utility Title 24 Climate zone Rate type / Tier Low income flags Energy usage 2009 Residential Appliance Saturation Study For this study, KEMA will make use of the data gathered for the 2009 RASS. Although the data will need to be remapped from the forecast climate zones to the T24 Building Climate Zones, the residential appliance saturation study results will be used to inform the sample design. Residential On-site Surveys 11 November 2011 3.2.2 Third Party Housing Data This study will purchase and make use of additional information typically provided in public property records for most residential customers. This information will be gathered and, as feasible, used as stratifying variables. The additional data to be sought include: 3.2.3 Square footage Number of stories Number of bedrooms Number of bathrooms Year built Third Party Appliance Sales Data The evaluation team will, upon approval, purchase the 2008-2011 sales data for the following measures: Room Air Conditioners Refrigerators Freezers Washing Machines Dishwashers Clothes Dryers According to the sales data provider, NPD, home appliance data is not available at the store level for retail data. Consumer data for these measures is gathered through diary studies. For these measures, data would be provided from Census region or state to determine an estimate for the % sales for key appliances that have Energy Star certification. This sample size would be too small to estimate total amount of sales. NPD would overlay this on the national sales data to provide an estimate of % of sales in California that are Energy Star certified. Utilizing the consumer data in this method, NPD will provide yearly estimates for California on the total number of appliances sold in the categories listed above. Also, utilizing their national point of sale (POS) data, NPD can then provide a monthly % that estimates how many of each of those appliances is sold per month to account for the seasonality of purchases. From the POS data, NPD can also provide the national percentage estimates of the various energy related features depending on the device. This would be kWh for Refrigerators, Freezers, Washing Machines and Dishwashers and EER rating for Room Air conditioners. NPD Residential On-site Surveys 12 November 2011 does not currently have energy usage data on Dryers. It is possible the evaluation could create categories (high/medium/low) for this appliance. According to NPD, by overlaying the percentages of different features over the California sales totals, the evaluation team will get usable data. Residential On-site Surveys 13 November 2011 4. Sample Design and Recruitment This study is intended to gather information about the California residential building characteristics as well as the appliances and high-use, energy-consuming products in homes. This section is intended to discuss balancing the goals and budget of the study with the logistical challenges and bias risks. Specific sample sizes are not included at this time since assessment of the population data and estimating the expected precision of outputs are still pending. One of the key issues for the Residential On-site study, as is similar to past CLASS studies, include the scope of work and sampling. The previous CLASS sampled approximately 1,000 homes and collected information on the building structure, the major appliances, and included a comprehensive lighting inventory in a roughly one hour in-home visit. In addition to the IOUs, SMUD was also included in the study and contributed to study funding. While all home types were addressed, sample sizes for some market segments were fairly small. The 2005 CLASS sample was proportionally allocated by utility and rate class, with the added constrain that each rate class should have at least one sample point. SMUD joined the study after the sample sites had been allocated to the utilities, which resulted in having a SMUD sample size that is larger than proportional if compared to that of the three IOUs. The team is considering the following changes to the sample design that was implemented in 2005: Consider multi-family dwellings in the sample design – 35% of sample (proportional allocation based on 2009 RASS) – May be under-sampled for certain climate zones – Inclusion of separate common area survey (19% of all residential customers are in apartments with 5+ unit buildings) Consider manufactured homes in the sample design in light of the need for information for manufactured homes programs – 4% of sample Target new construction homes – About 4% of sample Conduct a consumer electronics / plug load inventory – Inventory of non-measured items was part of a past plug load study (small sample of 75 homes) Residential On-site Surveys 14 November 2011 4.1 Primary Sample Approach KEMA plans to use a primary sample approach that will seek to obtain as many of the first set of selected sample points as possible before recruiting sample replacements. Rather than providing a list of potential sample participants that is a greater than the target completes at the onset of the recruitment effort, sample replacements would be recruited only after a prescribed list of attempts has been made to recruit the primary sample sites. The prescribed list of attempts is yet to be developed. As examples, it could include features such as: at least seven calls: three during morning weekdays, two during evening weekdays, and two on weekends; at least one of the calls will leave a message with a phone number that the potential sample participant can call to set up an appointment; etc. Each of these primary sample points will have numbered replacements that are selected based on characteristics beyond those determined by stratification. For example: if the sample design was based on T24 zone, utility and level of consumption, primary sample sites would be randomly selected within each stratum determined by each of these three factors. Replacements for each of the primary sample sites would be determined by the three variables and, in addition, be required to be in same zip code or to have a level of consumption that is within 5% of the primary sample site that they are replacing, or other characteristics that increase the similarities between the replacement site and the replaced primary sample site. 4.2 Discussion of Bias Bias is a major concern with surveys in general and with on-site surveys in particular. On-site surveys are time consuming and invasive. Households that agree to participate in these surveys are more likely to include a person that is usually at home more (have higher daytime occupancy), and/or to be more interested in energy use / energy efficiency than average. While it would be nearly impossible and prohibitively expensive to eliminate bias, sampling techniques and sampling analysis must aim to identify and minimize bias to the greatest extent possible. The strategies proposed in this memo are intended to address and manage these risks without undue burden on the study. 4.3 Recruitment Strategy Recruitment of on-sites will be preceded by an introductory IOU mailing/e-mailing with study sponsor contact information, an explanation of the study, and verification of KEMA’s involvement. Recruitment for residential on-sites can be problematic because of a natural Residential On-site Surveys 15 November 2011 distrust toward efforts to collect personal information. If potential participants are informed in advance that the study is state-sponsored and in conjunction with the IOUs there will be less suspicion and more willingness to participate. We will send an explanatory letter that will give the potential participant both a direct and reliable contact at the utility and provide a quick, easy, way (email and KEMA’s 800 number) to either participate or decline. The utilities’ call centers will be informed of the study. These call centers have hundreds of employees that deal with thousands of calls each day. The multiplicity of issues that the call centers address, including many programs and studies, makes it difficult to have these call centers be the main contact for participant questions regarding this study. This mailing will be followed by a comprehensive CATI survey. From those that agree to an onsite survey, participants are screened for variables of interest and the selected participants are called back to request on-site participation. The main benefit of the CATI survey is that it provides a very good picture of the population prior to finalizing the sample design and/or the cutoffs for the variables of interest. The work group has agreed upon an approach that has been employed numerous times in the past. It involves conducting a comprehensive CATI survey, then asking CATI participants whether they are willing to participate in the on-site survey if called at a later date. From those that agree to an on-site survey, participants are screened for variables of interest and the selected participants are called back to request on-site participation. The main benefit of this approach is that it provides a very good picture of the population prior to finalizing the sample design and/or the cutoffs for the variables of interest. For example, a priori the sample design may have considered stratifying by square footage and vintage of residence, but the CATI may indicate that stratifying by square footage and climate zone may yield better results. 4.4 Monetary Incentive for On-site Survey Participants The team proposes offering a monetary incentive to on-site survey participants. When combined with ample scheduling flexibility (for example, weekend or evening appointments), incentives help reduce bias by increasing the number of survey participants that would have otherwise declined the survey. Residential On-site Surveys 16 November 2011 The team envisions tiered incentives that are proportional to the level of inconvenience and effort of the survey participant. The incentive levels are not established yet – they are provided as examples to illustrate the concept. For example: Full on-site surveys may take up to two hours – an appropriate incentive may be in the neighborhood of $100. The Market Share Tracking group (WO023) suggests offering a short on-site to people who refuse the full on-site, in order to verify one or two appliances, or plug items recently purchased. These short on-site surveys may take approximately 20 minutes to complete. The monetary incentive could be substantially less than that of the full on-site survey - $20 to $25. Participants of the optional metering sub sample would qualify for additional incentives – for example, $100 in addition to the incentive from participating in the on-site survey. This incentive is offered in addition to the on-site survey with the intention to allow participants of the short on-site survey to participate in the metering sample. The team will consider offering a higher level of incentive in a non-response follow-up for groups that had a low response rate during the initial effort. Residential On-site Surveys 17 November 2011 5. Survey Development and Implementation All of the demographics, building characteristics, appliance saturation, and lighting inventory details included in the 2009 RASS study and the 2005 CLASS study will be included in one of the two surveys administered for the 2012 study. In addition there will be a sub-section of additional parameters addressed in the 2012 study not previously addressed in the past studies. For example the technology and the available products for television viewing has evolved a considerable amount since the last on-site CLASS study was performed. Additional data fields will be collected for cable boxes, digital video recorders, gaming consoles, as well as the make and model numbers of the televisions present in homes visited. 5.1 Telephone Surveys After the utility mailing explaining the study, KEMA will contract with a CATI survey firm to make the initial phone calls to potential participants. The purpose of these calls will be to gain participation and verify certain key requirements. KEMA will use a bid process to determine the CATI sub- contractor. KEMA will create an approximately 10 minute survey for the CATI subcontractor. The initial sample will be 5000 names with a goal of 2000 participants. There is no incentive for this initial 10 minute survey. KEMA staff will monitor and QC the CATI progress to insure adherence to the KEMA phone protocol. Lead time for delivery of willing participants will be approximately one month from the time the initial and backup sample is given to the CATI service. The scheduling of actual site visits from the names provided will be done by KEMA staff. Scheduling staff will work directly with the field personnel and will utilize a real-time qualitycontrol schedule to insure accurate and complete data collection. 5.2 On-site Surveys Accurately conducted onsite audits are vital to this project because they will: Provide reliable information on lighting and appliance saturation and energy use in the California residential market sector, Provide first hand confirmation of key demographics questions asked during the CATI surveys, and Lay the groundwork for developing future residential programs aimed at transforming the residential market towards energy efficiency. Residential On-site Surveys 18 November 2011 5.3 Surveyor Training KEMA will conduct a one-day training session for each auditor before on-site work begins. In addition, each surveyor will receive a Training Material packet for reference in the field. The information packet and training session will cover the following topics: 5.3.1 The purpose of the project, The procedure for verifying the site visit with the homeowner, The importance of being on time and courteous, The protocols for dealing with unanticipated problems, The procedure during the survey, The best methods of collecting and recording the information, How to operate and collect the data using the digital data collection device, The procedure for transferring on-site data to master database, and Any other relevant topics. Field Staff Coordination The trained auditors will conduct the onsite audits according to the schedule set by the recruiter. KEMA will develop an on-line calendaring system that will allow auditors the ability to identify the projects that they have been assigned. The recruiters will use this tool for scheduling appointments and notifying customers of the auditor’s name that will be visiting them. Each onsite visit consists of two elements: the customer interview and the walk-through inventory. First, the auditor will conduct the interview with the occupants to verify select demographic and behavioral questions covered in the CATI survey. Next, the auditor will conduct the walk-through audit of the home and record the lighting and appliance data into the digital data collection devices. 5.4 Digital Data Collection As with the last CLASS Study in 2005, KEMA will conduct the data collection for the 2012 CLASS Study using a digital input format. KEMA has recently conducted a substantial amount of internally-funded research to advance digital data collection technologies and procedures in general. The KEMA developers and database managers have evaluated the latest hardware Residential On-site Surveys 19 November 2011 and software options and are confident the following combination of hardware, servers, and software will provide the most secure, reliable and capable digital data collection network. As shown in Figure 1 and then detailed in the following section, the FileMaker Server Advanced database network in conjunction with Apple iPads has the ability to meet all the requirements of this large scale digital data collection effort. The process is explained below: STEP 1: Digital site forms will be created in FileMaker Pro and hosted on a dedicated KEMA server using the FileMaker Server Advanced software. (See Figure 2.) STEP 2: As sites get recruited and assigned to field techs, recruiters or the data collection task manager will assign a day or week’s worth of sites to a particular field tech. Any special scheduling notes will be added to the site record’s information. STEP 3: Field technicians will use a WiFi or 3G connection to connect to the FileMaker Server and only access the records assigned to them in the master database. This will be done prior to going on site when a reliable internet connection can obtained. The geographic diversity of field work will require users to be able to work offline on local versions of the database while on site. STEP 4: Once a site visit or day of site visits have been completed the field tech can then re-sync the updated data files to the master database when they have internet access. STEP 5: Completed site data will go through a QC/QA process and can be viewed by authorized viewers who log in to view designated portions of the database through the instant web publishing feature in FileMaker Server Advanced. Residential On-site Surveys 20 November 2011 Figure 1: FileMaker Server Advanced Data Collection Network Step1: KEMA Database Developers Master FileMaker Database on KEMA Network create the Master Database and digital site instruments using FileMaker Pro Step 2 & 5: Task Managers and recruiters assign sites and QC completed sites in the Master DB Backup Database automatically saved on set interval Steps 3 & 4: Accessing Master DB with F5 app, syncing assigned sites before and after site visits Over 250 iPad’s w/FileMaker Go are capable of connecting to the master database with FileMaker Server Advanced Residential On-site Surveys 21 November 2011 Figure 2: Sample View of FileMaker Site Instrument The FileMaker Server Network will eliminate post site visit data entry. It will enable authorized viewers to access same day site data via a web portal, ensure all data is SSL encrypted, provide the capability of working offline in remote locations, allow photos to be automatically labeled and referenced to corresponding data fields, and ensure the highest level of accuracy and consistency is maintained during data collection. Maintaining secure data is an absolute necessity throughout this process. Therefore the master database will always reside behind the KEMA firewall. In order for mobile devices to access material behind the firewall they will use the F5 Networks BIG-IP Edge Portal application for iOS devices. Details regarding the FileMaker Server Advanced, GoZync and the F5 Networks application can be found in the appendices. Additionally, some, or all, of the master database can be made viewable to authorized persons via a web portal display made possible by FileMaker Server Advanced. Data from the master database will be output to a SQL server Residential On-site Surveys 22 November 2011 database which is SAS-compatible. Initial queries and data analysis can also be done within the FileMaker Pro software as well. KEMA recently executed an extensive pilot study using the iPad/FileMaker combination for data collection. The data collection and analysis has concluded and the feedback from all those involved was extremely positive. KEMA developers created three different site instruments which were deployed on the iPads using the application FileMaker Go. The developers and managers learned a lot from the experience and are confident they can incorporate the lessons into more successful data collection efforts utilizing the iPad/FileMaker combination in the future. Refer to the appendix for a detailed description of the different FileMaker database network components and a more thorough account of the research and hardware considerations made by KEMA prior to this research plan. 5.4.1 Quality Control One of the primary benefits of the digital data collection method detailed in the previous section is the ability to ensure the data collected is done so in the most consistent and accurate way possible. By creating site instruments in FileMaker a litany of quality and consistency controls are implemented which are not possible with paper forms. For example: Over 90% of the survey instrument will be in the form of drop down choices Validations on each page require every data field is completed before the form can be submitted as complete A notepad icon is located next to every data field that allows the field staff to document any irregularities within the database in reference to a specific data field and not at the bottom or in the margin of the page A camera application allows for photo’s to be imbedded within the database with a caption and in reference to a particular section of the survey instrument Site data can be checked the same day by the task manager or project manager Senior staff at KEMA will be available to review completed site visits on a daily basis. Senior staff will review samples of uploaded survey data, hold conference calls with all surveyors to discuss unforeseen issues that arise, and provide guidance and training on project efficiency. Residential On-site Surveys 23 November 2011 The field supervisors will report to the KEMA Project Manager regularly so that all parties are familiar with current findings and activities. Site schedulers will schedule a one hour period for one on one QC conference calls with the field supervisor after the second and third day for each of the field staff’s first week in the field. They will also schedule a one hour QC for the second week and then on an as-needed basis. These specific one on one QC sessions will be in addition to the weekly field staff conference calls. Residential On-site Surveys 24 November 2011 6. Analysis Methodologies A heavy emphasis will be placed on enabling the continuation of analysis performed in the previous 2000 and 2005 CLASS studies. KEMA will refer to the findings of the previous studies as a starting point when planning the analysis strategy for the 2012 study. 6.1 On-site Surveys KEMA will develop and deliver two databases, an appliance database and a lighting database. The parameters for these databases will match those used in the 2000 and the 2005 CLASS studies. Additional data fields will be collected; however the structure and specifics of the data fields established in the previous two studies will remain unchanged. 6.1.1 Updating Efficiency Databases and Sources One key task required for completing the efficiency database is updating the efficiency databases that were used in the past CLASS Studies for matching model numbers to efficiency data. In the 2000 and 2005 studies several sources of efficiency databases were used in the model number matching process. The following sources will be available for the 2012 Study (see Error! Reference source not found. for a thorough discussion): Association of Home Appliance Manufacturers (AHAM) California Energy Commission Databases Air-conditioning and Refrigeration Institute (ARI) Carrier Blue Book HVAC Partners Preston’s Guide 6.2 Residential Lighting and Appliance Analysis 6.2.1 Merge of Weights Once the sites are merged into the central database, a lookup table will provide the sample design case weights for the analysis in each table in the database. Each site in a given stratum will have a corresponding case weight that we define to be the number of sites in the population Residential On-site Surveys 25 November 2011 that the site is thought to represent. The following formula defines the stratum weight to be the ratio of the number of sites in the population in that stratum to the number of sites in the sample in that stratum. Each stratum will have a corresponding weight, and accordingly, each site within the stratum will be associated with that weight. These weights are used to expand the sample to the population. wh = Nh / nh , where h is the stratum number 6.2.2 Creation of Efficiency Categories A second set of lookup tables will translate appliance type, size and energy efficiency into efficiency categories – depending on the end use. KEMA will reuse the same queries developed for the 2000 and 2005 studies which will not only save time but also result in a more meaningful, or “apples to apples”, comparisons of the 2000 and 2005 findings to the 2012 findings. Since some new data is likely to be collected, it will be necessary to develop some new efficiency categories. However, the bulk of this work is already completed and is ready to be used for the 2012 Study. Lastly, there will be numerous variables by which the data can be analyzed. In the previous studies, we allowed the user the ability to “slice and dice” the data using numerous variables of interest. For example, users could analyze the data by utility service area, household type (e.g., single family attached, multifamily, etc.), income range, climate zone, and much more. We recommend using these same variables, and perhaps adding a few more if necessary. 6.2.3 Weighting Adjustment for Unmatched Appliances An additional task that KEMA will perform as part of this project is a weighting adjustment to the appliance data. The adjustment will be performed in order to remove the upward bias in efficiency due to the lower matching rates for older models. Below, we discuss how model number matching and unit degradation will eliminate the upward bias observed in the previous study. 6.2.3.1 Model Number Matching One of the study flaws identified in the 1999-00 Study was that new appliances were easier to match to efficiency data than were older appliances. We have good reason to believe that these uneven match rates produced more efficient overall baseline appliance efficiencies than is actually the case. Residential On-site Surveys 26 November 2011 To improve the findings of the study, we will calculate new weights for the appliance efficiency data in order to account for the uneven match rates we expect to encounter. The first step in calculating the new weights will be to group the efficiency data within age bins by appliance. The appliance weight will be calculated by dividing the total number of appliances in the sample (both matched and unmatched) by the number of matched appliances within each age bin. Then this appliance weight will be multiplied by the sample weight to project the appliance efficiency to the population. The appliance weight will ensure that each appliance with efficiency within the given age ranges has the same proportional representation as the total number of appliances within that age range with and without efficiency. Take for example the findings from the 2000 Study for water heaters, as shown in Table 2Error! Reference source not found.. As can be seen, the match rate for units manufactured between 1995 and 2000 was 56%, even though the saturation of units of this age in the population was 38%. Units manufactured between 1985 and 1989 had a match rate of 13%, even though this age group represents 21% of the population. In a perfect situation, the match rates would more closely resemble the saturation rates, as is the case for the 1990-1994 age bin shown in Table 2. Weighting of the data would serve as mathematical adjustment to the match rates so that each matched appliance more accurately represents its contribution to the overall baseline efficiency. Table 2: Manufactured Date of Matched Water Heaters Age 1995 -2000 1990 -1994 1985 -1989 1980 -1984 1979 or older Total Age Distribution of Number of Percent of Units all Water Heaters Units Matched Matched (n = 754) 183 91 41 9 3 327 56% 28% 13% 3% 1% 100% 38% 29% 21% 7% 5% 100% This task will be performed on the 2005 study data, and we will also go back to the 2000 study data and perform the same task. This will produce an “apples to apples” comparison that would not otherwise be possible if we did not re-weight the previous study data. Residential On-site Surveys 27 November 2011 6.2.4 Analysis of Lighting and Appliance Data Using the data structures and analysis queries that were developed for the previous studies, KEMA will conduct the lighting and appliance analysis. In short, KEMA will analyze the data just as it was analyzed for the previous studies, which met the majority of the project stakeholders’ expectations. By producing the same analysis, only using different input data, KEMA can compare and contrast findings in the 2012 report by simply adding new columns to the data tables presented in the report. Within the tables, KEMA will highlight findings that are statistically different. The analysis will be conducted at the statewide level, and at the utility level, as was done in the previous report. Furthermore, users of the web-based tool will find a plethora of ways to analyze the data far beyond what is presented in the report, using a host of categorical variables for “slicing and dicing” the data. 6.3 Comparison of Results A central piece to the 2012 CLASS study will include a comparison of current results to the previous results, in addition to a comparison to the Residential Market Share Tracking (RMST) Study. For comparing the results to the previous study, we recommend producing a report with all of the same content as the previous report. The results of the 2012 study would simply be aligned next to the 2000 and 2005 study data, and where the variances are statistically different we would shade or highlight the row of data. This allows for side-by-side comparisons across all areas that were previously reported, and an easy way for readers to identify what is significantly different, and what is not. In terms of comparing the results to the RMST Study, KEMA will provide a brief section in the final report that looks at this piece specifically. The RMST Study tracks the average efficiencies and shares of highly energy efficient HVAC equipment, appliances, and lamps sold for use in California’s residential sector. KEMA will analyze recent trends in energy efficiency lighting and appliance sales to determine if there is a correlation to the trends identified by this project. For example, trends in CFL sales in the state of California have gone from 1% market share in 2000, to more than 8% in 2001, and leveled off at around 5% in the last quarter of 2003. As a result of this increase, we would expect to see an increase in the saturation of medium sized CFLs in California Residences. Therefore, a comparison of RMST data to the 2004-05 data would yield a better understanding of how well sales data and saturation data align. For lighting and appliances, KEMA will produce a chapter of the report dedicated to comparing and contrasting the 2012 Study findings to the trends identified by the 2005 and 2000 CLASS Studies as well as the 2009 and 2004 RASS Studies. Where findings significantly contradict one Residential On-site Surveys 28 November 2011 another, KEMA will try to assess the contributing factors to the differences identified through this comparison analysis. Additionally, and as with the previous reports, KEMA will also produce comparisons of equipment saturations of efficiency to current DOE standards and ENERGY STAR standards for all major appliances and HVAC equipment. 6.4 Anticipated Results The sample size for the 2012 CLASS study is primarily based on assumptions and data obtained from the 2005 CLASS as well as the 2009 RASS. This data was downloaded from the online California Residential Efficiency Saturation Tool (CALRESEST1). Table 10 (at the end of this document) lists all the appliance types and parameters for which data queries can be run. For all appliance categories highlighted in Table 10, key parameters were selected on which to focus sample size calculations. Initially this data was used to calculate the necessary sample size for each appliance type to achieve 10% error bounds where values ranged from about 200 to >20,000 homes. After considering this range, a sample size of 2,000 appeared to be adequate and feasible for most key appliances. In order to evaluate precision for the various appliances and parameter levels (n=2,000), the data for the chosen parameters were organized by IOU and pre-determined bins. The data was organized by three tables: “Results,” “Frequency Distribution,” and “Error Bounds.” For all of appliance categories, relative precision was calculated using the following formula. Equation _-1: Relative Precision Relative Precision2005 = Error Bounds2005 Results2005 Error ratios were calculated with the following formula using the 2005 frequency distribution, relative precision and population (number of households), which was assumed to be 7,000,000. Equation _-2: Error Ratio 1 CALRESEST, The California Residential Efficiency Saturation Tool. (calresest.kemainc.com) Residential On-site Surveys 29 November 2011 Error Ratio2005 = Relative Precision2005 √Frequency Distribution2005 (1.645)√1- Frequency Distribution2005 Population The methodology for selecting sample sizes per appliance type can be seen in Figure 3. The total number of homes targeted for this study was assumed to be 2000. The saturation levels per appliance were applied from the 2009 RASS study to predict the number of appliances that are expected to be found, given the total sample size. RASS was used because it provided more recent data and had a larger sample size compared to the 2005 CLASS study. Figure 3: Overview of Frequency Distribution Process The projected sample size was then stratified using the actual distribution from the 2005 CLASS study for the IOUs within selected parameters. Equation _-3: Precision Error Ratio2005 ×1.645√1Precision2012 = Frequency Distribution2012 Population √Frequency Distribution2012 Key Examples Cooling Cooling efficiency is shown according to seasonal energy efficiency ratio (SEER), which is the measure of air conditioning efficiency given in kBtu of cooing delivered per kWh of electrical Residential On-site Surveys 30 November 2011 energy consumed.2 A total of 1300 homes out of 2000 are expected to have cooling units which is based on a 65% saturation level from 2009 RASS. Table 3: Cooling Efficiency Assessment of Average SEER Sample Stratification & Precision Levels, combined n=2,000 Average SEER 13 or Higher PG&E 571 43 123 48 223 55 32 48 SCE 531 33 58 46 195 108 38 53 SDGE 198 21 14 11 119 22 11 0 PG&E 1% 23% 14% 25% 9% 26% 28% 38% SCE 1% 26% 19% 24% 11% 20% 27% 33% SDGE 2% 33% 41% 42% 10% 38% 57% 0% Precision Sample, n IOU 12 12.99 11 11.99 10 10.99 9 to 9.99 8 to 8.99 Less Than 8 Dishwasher Dishwasher efficiency is characterized by energy factor (EF), which is the ratio of useful energy output from an appliance to the total amount of energy delivered to it. The higher the EF, the more efficient an appliance is.3 Based on a saturation of 67.3% from 2009 RASS, 1346 homes are expected to have dishwashers and the breakdown per IOU along with associated precision levels are shown in Table 4. Table 4: Dishwasher Efficiency Assessment of Energy Factor Sample Stratification & Precision Levels, combined n=2,000 Precision Sample, n IOU Total 0.459 0.579 0.775 PG&E 678 76 520 82 SCE 470 67 329 74 SDGE 199 3 171 24 PG&E - 21% 4% 23% SCE - 22% 6% 24% SDGE - 57% 6% 44% 2 RLW Analytics. 2005 California Statewide Residential Lighting and Appliance Efficiency Saturation Study. August 23, 2005 3 http://www.energystar.gov/index.cfm?c=water_heat.pr_crit_water_heaters Residential On-site Surveys 31 November 2011 Freezer The number of freezers expected from a sample of 2000 is about 446 based on a 22.3% saturation level. The distribution per IOU of these units according to unit energy consumption (UEC), which is an estimate of average electricity consumption (kWh) per unit per year, can be seen in Table 5 below. Table 5: Freezer Efficiency Assessment of Unit Energy Consumption Sample Stratification & Precision Levels, combined n=2,000 Precision Sample, n IOU PG&E Annual 2001 Standard Usage 225 to Usage 425 to Usage 625 to Usage 825 to Usage 1025 to Usage Usage UEC 424.9 624.9 824.99 1024.99 1224.99 >1225 332 332 88 106 55 25 57 0 SCE 61 61 20 36 5 0 0 0 SDGE 52 52 12 5 19 17 0 0 PG&E 5% 3% 15% 14% 22% 38% 25% 0% SCE 5% 7% 30% 19% 56% 0% 0% 0% SDGE 8% 9% 39% 57% 33% 42% 0% 0% Refrigerator The RASS saturation for primary refrigerators is 100% so it is projected that we will find 2000. The average annual nameplate UEC for refrigerator/freezers was obtained from the model number matches to manufacturer data. Residential On-site Surveys 32 November 2011 Table 6: Primary Refrigerator Assessment of Average Energy Consumption Sample Stratification & Precision Levels, combined n=2,000 Precision Sample, n IOU 350 to <550 550 to <750 750 to <950 950 to <1150 1150 to <1350 1350 to <1550 1550 to <1750 1750 to <1950 1950 to 2150 PG&E 251 443 166 84 54 28 10 15 10 SCE 170 390 98 54 17 0 0 0 0 SDGE 43 119 18 25 5 0 0 0 0 PG&E 10% 7% 13% 19% 36% 53% 80% 84% 80% SCE 12% 6% 15% 21% 56% 0% 0% 0% 0% SDGE 23% 10% 37% 30% 84% 0% 0% 0% 0% Secondary Refrigerators Using the RASS saturation of 23.9%, it is projected that 478 of the 2000 homes will have more than one refrigerator. The parameter measured for secondary refrigerator was average percentage above or below the 2001 standards for each unit which is calculated as follows: % Relative to Std = 2001 Standard - UEC 2001 Standard The 2001 Standard and UEC are measured in kWh/Year. For example, suppose the nameplate annual energy consumption for a refrigerator is 550 KWh/Yr. The 2001 standard consumption for this unit is 500 kWh/Yr. The percentage better or worse than 2001 standards is calculated as follows: 500-550 50 == -10% 500 500 Thus, the annual energy consumption for this unit is 10% worse than 2001 standards. Note, the secondary refrigerator sample size was very small in the 2005 CLASS study.4 4 RLW Analytics. 2005 California Statewide Residential Lighting and Appliance Efficiency Saturation Study. August 23, 2005 Residential On-site Surveys 33 November 2011 Table 7: Secondary Refrigerator Assessment of Percent of NAECA Standard 90 0 48 8 0 0 4 SCE 170 0 47 65 38 10 10 0 0 0 0 SDGE 11 0 0 11 0 0 0 0 0 0 0 PG&E -18% 28% 18% 23% 16% 0% 43% 50% 0% 0% 54% SCE -14% 0% 24% 17% 25% 49% 49% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% SDGE Residential On-site Surveys 34 Pct Worse 175 to 199.9 40 Pct Worse 150 to 174.9 Pct Worse 25 to 49.9 73 Pct Worse 125 to 149.9 Pct Worse 0.01 to 24.9 35 Pct Worse 100 to 124.9 Pct Better 9.9 to 0 297 Pct Worse 75 to 99.9 Pct Better 35 to 10 PG&E Pct Worse 50 to 74.9 IOU pct of NAECA standard Precision Sample, n Sample Stratification & Precision Levels, combined n=2,000 November 2011 7. Secondary Data Collection 7.1 Collected Information from Other Studies Data from the 2000 and 2005 CLASS Studies as well as the 2009 RASS Study. These studies were all performed by KEMA so they will be free of cost or any wait period to obtain. 7.2 Relevant Standard-Industry and -Practice Considerations The NPD Group can provide national sales data for the following appliances; room air conditioners, refrigerators, freezers, washing machines, and dishwashers. The cost for this would be $5,000 per category to a total of $25,000 because NPD does not have the energy data for dryers. Residential On-site Surveys 35 November 2011 8. Presentation of Research Results 8.1.1 Draft Report KEMA will produce a comprehensive draft final report that details the results of the study. The major components of the draft final report will be the following: A full characterization of the inventory for residential appliances and lighting at the statewide level, A summary of the saturation levels of appliances and lighting by efficiency levels at the statewide level, and A comparison of the previous study findings to the current study findings at the statewide level. The following is a brief outline of the draft report. 8.1.1.1 Introduction and Executive Summary This section will serve as an overview of the approach and the findings. It will be suitable for independent distribution to a non-technical audience as an executive summary of the study. This section will contain only top-level findings and a brief overview of the methodology. 8.1.1.2 Study Methodology This section will provide a detailed discussion of the methods employed in the study. This section will assist the readers in understanding the approach and goals of the study. This section will cover the methods used to develop the sample design, conduct customer recruiting and on-site data collection, and analysis of the in-home data. This section will provide the context needed for interpretation of the findings. 8.1.1.3 Characterization of Residential Appliances and Lighting Inventory This section will present the study findings on the residential appliances and lighting inventory. From this section, the reader will gain an understanding of the current state of residential appliances and lighting. 8.1.1.4 Comparison to Previous Study and Other Similar Work This section will present an analysis that will compare the saturation and efficiency levels to those found in the 1999-00 Study and the 2004-05 Study. Findings will only be presented for Residential On-site Surveys 36 November 2011 findings that are statistically different. The comparison analysis will be limited to the analysis that was conducted for both the 1999-00 and 2004-05 Studies. KEMA will also review the Market Share Tracking Studies to compare and contrast findings related to residential lighting technologies. However, due to budget limitations, the emphasis of this task will be on a comparison of the two lighting and appliance studies. 8.1.1.5 Database Development and Web-based Tool This section will discuss the development of the database, the data sources and how that data is analyzed by the Load Research System (LRS) tool. This section will also discuss the LRS tool theory and how it should and should not be used. A section will be devoted entirely to the webbased tool, including user instructions, help information and disclaimers. This section will also be presented on the website that hosts the tool, and will be in a format that can easily be distributed as a stand-alone document. Additional information about how the LRS system works can be found in the appendices. 8.1.1.6 Appendix The appendix to the report will contain all supporting information, such as database documentation, survey instruments, etc. 8.1.2 Final Report KEMA will allow stakeholders ample time to review the final report material and provide comments and input. KEMA will make reasonable changes to the report based on the comments received. KEMA will produce a final report once all comments have been received. KEMA will distribute as many bound copies of the report as requested by the client, not to exceed 20. 8.1.3 Task 8.3: Public Presentation and Web-based Software Training KEMA will formally present the results of the study to the project stakeholders at a time that is convenient for the study group. During this meeting KEMA will also demonstrate the web-based tool and provide training for those interested in this aspect of the presentation. KEMA will arrange this as a web-based presentation to allow other parties the ability to participate in the training activities. Residential On-site Surveys 37 November 2011 Deliverable Due Date Draft Report Final Report and Databases Final Report Presentation and Webbased Tool Training 8.2 Project Management 8.2.1 Monthly Status Reports The KEMA Team will provide monthly status reports that discuss the activities in the previous month, for which the invoice represents, in addition to work planned for the upcoming month. The KEMA Project Manager and the CPUC Project Manager will agree upon the format of the monthly report and invoice detail early in the evaluation period. The KEMA Team will also plan for bi-monthly conference calls (or as needed) to discuss project activities. The KEMA Project Manager will provide agendas for these meetings no less than three days in advance of the call. In addition, the KEMA Project Manager will summarize the meeting events in project minutes that will be distributed to the project team no more than three days following the call. For planning purposes, KEMA anticipates the cost of the conference calls will be covered by the CPUC. Deliverable Due Date Bi-monthly conference call agenda Ongoing Bi-monthly conference call minutes Ongoing Monthly Status Reports Ongoing Residential On-site Surveys 38 November 2011 9. Research Coordination 9.1 Impact Work Order Coordination The Residential On Site Metering study (WO21) will be coordinating it’s efforts with other work orders in numerous ways: Sample Work orders 21 and 28 will utilize a shared sample design. From the general residential population data KEMA will facilitate one large draw as the same intent is behind both studies. CATI survey scripts and Outsourcing By negotiating WO21 and WO28 CATI services KEMA will be able to negotiate a better price. Also we will be able to utilize similar demographic questions on both CATI surveys. This will allow us to find participants who are willing to allow us to do either the full WO21 site visit or the abbreviated WO 28 lighting verification. Scheduling staff and Field staff Staff will be trained to do both work order field visits and sites will be scheduled for both work orders for available sites that are in proximity. Coordinating the two field efforts will save a great deal of money on field staff, scheduling staff and travel costs. KEMA will also be integrating a separate Refrigerator metering study (WO35) into the WO21 site visits; 100 refrigerators will be metered for a designated period of time. This will be an add on that will be offered in the field at WO21 site visits. Participants will be offered an additional incentive to allow the refrigerator metering. The work order for the refrigerator study will solely be responsible for the meter removal costs. 9.2 Coordination with Process and Market Effects Evaluations The WO21 evaluation team is also coordinating with the Market Effects Market Transformation team (WO54) and the Overarching Residential Process Evaluation team (WO11), as well as the IOU’s related process and market studies teams. There are opportunities for each study to collect data that can be utilized for the other study. It is also important to ensure that the same Residential On-site Surveys 39 November 2011 market actors and end-use customers are not being contacted for multiple data collection efforts. 9.2.1 Cross-Study Sample Coordination To ensure that customers are not being over-contacted, all studies will submit their sample frames to a centralized database that can track who is being contacted. In cases when multiple studies are attempting to sample from the same customer segment which may be limited in population, those studies will coordinate ahead of time to allocate the sample frame as needed. 9.2.2 Coordination with DEER Team The DEER Residential Technology Group leads will be closely coordinated with the WO021 evaluation team as it relates to business and consumer electronics. These teams will continue to work closely to support the DEER efforts on an ongoing basis. 9.2.3 Communication of Early Feedback to the IOUs The IOUs and other stakeholders will be provided with the opportunity to review and provide comments on this draft research plan. The timeline for this research plan has incorporated the delivery of interim findings to provide early feedback to the IOUs. It is also planned to have ongoing meetings and discussions with the IOUs to solicit feedback on approaches and the need for interim results to support the IOUs’ needs. Through this process, the WO021 team will attempt to meet the needs of the IOUs, with respect to providing timely and useful interim results. Residential On-site Surveys 40 November 2011 10. Timeline Task Nov-11 Dec-11 Jan-12 Feb-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Task 1: Project Management Task 2: Research Plan Development Task 3: Mine RASS Database Task 4: Sample Design Task 5: Preparation and Training Task 6: CATI Surveys Task 7: Recruiting Task 8: On-Site Data Collection Task 8.1 First half of sample Task 8.1 Second half of sample Task 9: Site Level Analysis/QC Task 8.1 First half of sample Task 8.1 Second half of sample Task 10: Reporting Residential On-site Surveys 41 November 2011 11. Work Plan and Budget 11.1 Task-level Descriptions 11.1.0 Task 0: Development of Work Order An initial work order was developed to facilitate planning. A subsequent work order amendment will be developed one this research plan is approved to facilitate the implementation of the study. 11.1.1 Task 1: Project Management All project management of tasks will be tracked under this task and an associated set of subtasks. Regular project meetings, invoicing and status reporting, and other fulfillment of project management requirements will be separated by this task from the execution and technical oversight of the following tasks. See discussion in Section 8.2 on project management. 11.1.2 Task 2: Develop Detailed Residential On-site Research Plan This study seeks to characterize building components that influence the energy consumption across the current residential building population in California. 11.1.2.1 Needs assessment of residential baseline parameters, etc. For each building characteristic of interest, at least one parameter has been identified as a contributing factor to household energy consumption. For the purpose of planning this study, a list of building characteristic variables will be assembled and, for each one, assigned a) a time increment necessary to observe and record during on-sites in minutes, b) a priority rating describing the importance to the WO021 parties on a scale of one to four (one being highest priority), both short- and long-term, c) a quality rating of the best available information at present on a scale of one to four (one having the least uncertainty), and 4) the estimated annual rate of change for said variable. Building characteristic variables will be retained on said list unless all WO021 parties agree that removal is appropriate. The building characteristics will be categorized based on like elements as described in Section 2.1, Building Component Selection Rationale. Residential On-site Surveys 42 November 2011 A cost structure will be developed such that the base cost of an on-site is the travel time and expenses on average across the state so that all data collection options are incremental on a site basis. The time to collect characteristics data via observation is based on time measured in minutes. The time to look up or derive the rated performance from those data is also expressed as labor. The costs for measurement and metering will be separated such that a metering oversight group or a small group within this work order can develop detailed plans and provide a cost per sample point to the larger planning group and parties. The metering samples will likely be nested within the larger study and sample sizes for measurement of each element will be independent of the standard site cost. All cost and labor estimates in the draft scoping spreadsheet as well as data sources are to be refined under this task. Other Work Orders can fund incremental data collection activities but the structure is that primarily this pertains to measurement and metering subsamples. Parties must be identified for study supplementation as well as review. Inviting key public-owned utilities to join the study (SMUD, LADWP) is a primary step. The scoping will have ED, Prime Management, DMQC, and Consultant review as well as proposed scope review by the IOUs. The plan will receive public comment and may raise additional important scope considerations. The scoping will allow each party or individual to assign priority to some or all elements that will be compiled and discussed. The project leadership will develop a final proposed list of data collection and analysis needs as the deliverable of this task which will feed into the data collection plan - Task 2.04. 11.1.2.2 Develop metering plan for systems or end-uses and sub-sampling A separate small working group for metering as part of this Residential On-site study team will discuss (and only develop if not redundant with crosscutting metering planning) preliminary metering options. The overall M&V guidance team or crosscutting metering team may provide information required for developing metering plans. Any plans funded by impact studies or other sources should provide a memo outlining proposed metering and sample size to the managers of this study planning team within a month of notification that this task has started. The memo must outline the labor required to perform each step of metering for inclusion including sub-sample design, installation, testing, removal, and any other on-site data collection The deliverable is a set of detailed metering sections for all planned metering and information to feed the data collection plan - Task 2.04 and sampling plan – Task 2.05. Residential On-site Surveys 43 November 2011 11.1.2.3 Develop testing plan for systems or end-uses and sub-sampling The Residential On-site study team will discuss the value and uncertainty of testing options and propose high value test options. Testing and sub samples proposed by impact evaluation or other teams will be part of the discussion and notification sent at the start of this task. Specific one-time tests use different equipment, skills, and analysis methods than time series metering under Task 2.02 and also may or may not be covered under any crosscutting measurement guidance. These tests include but are not limited to assessment of building parameters or spot power measurements. Some examples and considerations include: Air Infiltration through pressurization/depressurization, Duct Leakage through differential pressurization (longer duration methods should be discussed as metering), Solar exposure through Solar Pathfinder, Spot power in each mode – On, Standby, Off-plugged in, etc. – Useful for devices that are usually in standby, devices on timers, or always-on like many set-top boxes – Not informative for variable consumption end-uses like ACs, TVs, etc. 11.1.2.4 On-site data collection plan The previous tasks will be compiled into a final on-site data collection plan inclusive of all observations and measurements to be included. Elements not included will become part of a long term summary of data needs - Task 2.08. Included elements will be part of the draft plan Task 2.06 and will outline characteristic and measurement details for each included element. 11.1.2.5 Sampling and Analysis Plan The key issues for the Residential On-site study, as is similar to past CLASS studies, include the scope of work and sampling. The previous CLASS sampled approximately 1,000 homes and collected information on the building structure, the major appliances, and included a comprehensive lighting inventory in a roughly one hour in-home visit. In addition to the IOUs, SMUD was also included in the study and contributed to study funding. While all home types were addressed, sample sizes for some market segments were fairly small. The following adjustments to the previous CLASS sampling which was simple random with no intended oversampling (SMUD add-on funding may have resulted in over sample of CZ 12) should be considered: Residential On-site Surveys 44 November 2011 Oversampling of multi-family dwellings – 35% of random sample (based on 2010 RASS) – May be under sampled for certain climate zones – Inclusion of separate common area survey (19% 5+ unit apartments of random sample) Oversampling of manufactured homes to provide information for manufactured homes programs – 4% of random sample Oversampling of new construction homes – About 4% of random sample Removing the lighting inventory component of the study since a comprehensive lighting inventory was developed in the 06-08 evaluations and adding a consumer electronics / plug load inventory – Inventory of non-measured items was part of Past plug load study (small sample of 75 homes) Subsampling options that were considered include: Adding home infiltration (blower-door) and duct leakage (pressurization) testing to the study, possibly in combination for the same sub-sample Adding a metering component to the study for a sub-sample of homes, and if so, what metering: – Air conditioners – Refrigerators – Plug loads – mainly home office or entertainment equipment – Metering Multiple end-uses to assess consumption for a large number of end-uses utilizing Wi-Fi technology Independent sub-samples that fit into multiple sites per day versus robust single on-site per day with several additional components 11.1.2.6 Draft Overall Plan and Comment This task covers all the contractor study team work that is directly related to the development and approval of the detailed Research Plan and Project Schedule. The detailed planning effort will identify the specific deliverables with their respective milestone schedules as the Research Plan development proceeds. The study team will coordinate with the DEER Update Residential On-site Surveys 45 November 2011 Management Team and the individual DEER Technology Group teams as they formulate and evolve their prioritized list of updates, develop the measure technical specifications, and apply the standardized measure naming convention. Additional research issues, questions, and measures may emerge and add to the study’s scope as the detailed overarching Research Plan is formulated and undergoes formal approval. 11.1.2.7 Final Plan This task includes response to public comments on the plan and subsequent revision and publication of the Research Plan. 11.1.2.8 Long Term Data Needs Summary The research plan will also outline data needs that cannot be met based on current priorities and budgets that should be studied in future years up to 2020. All the elements described in Task 2.01-2.03 which are not included in the Final Plan will be listed in the long term needs summary along with designation of high priority long term elements. The saturation rates of many Residential Elements have been and will continue to be analyzed through RASS, these and other elements may have been characterized in more depth through various other studies, ranging from very recent to considerably older. The rate of change of each element in RASS and past CLASS studies could be reviewed as well as estimates for other parameters from other references for planning. 11.1.3 Task 3: Scoping of RASS Data Mining and Activities 11.1.3.1 Scoping of RASS Tasks to Support Task 2 Since a RASS was just completed in 2010, the activities around this study are limited to mining the current data that was collected and to start planning for the next RASS. This task includes the scope to plan data mining to support the Residential On-site Study. Additional planning can be done in a new task to be added later. In general, the data mining activities would include: Estimation of end-use saturations and equipment usage for sub-segments of the sample Providing characterizations for sub-segments of the sample (such as large users) Cross tabulating results of selected survey questions in response to focused analysis questions Providing weights to aggregate DEER results Residential On-site Surveys 46 November 2011 A plan will be developed of short-term tasks that can be delivered before Task 2.04 and Task 2.05 are completed. Timing may be concurrent with DEER needs for some tasks. Longer terms tasks will not be fully scoped until all planning to support Task 2 are completed in detail and Task 3.02 is fully specified. Additional planning activities could include identifying the appropriate time period between RASS studies; holding workshops to identify key issues that could be addressed in the next RASS; developing methodologies to improve the RASS analysis (such as incorporation of AMI data into the next RASS consumption analysis); and identifying appropriate budgets that will be necessary to address all the issues that are typical to a RASS. 11.1.3.2 Execute Tasks to Support Task 2 TBD – Some options include: Assessment of which types of data from the RASS are and are not likely to be reliable, in order to inform the prioritization of CLASS activities Population and sample frame development 11.1.3.3 Execute Longer Term Tasks TBD 11.1.4 Task 4: Sample Design In this task we will perform all the sample design activities presented above in Section 4. 11.1.5 Task 5: Preparation and Training This task includes preparation of survey instruments (both CATI and digital on-site), recruiter training, and on-site surveyor training. See Section 5 for a discussion of survey development and training. 11.1.6 Task 6: CATI Telephone Surveys KEMA will hire a subcontractor to conduct 5000 telephone surveys. See Section 5.1. Residential On-site Surveys 47 November 2011 11.1.7 Task 7: Recruiting KEMA will recruit 2000 customers for on-site surveys. Recruitment strategy is described in Section 4.3. Recruiter coordination with field staff is discussed in Section 5.3.1. 11.1.8 Task 8: On-Site Visits KEMA will conduct on-site surveys at 2000 homes. The various aspects of on-site data collection are discussed in Section 5. 11.1.9 Task 9: Site Level Analysis In this task the collected field data will be QC’d and analyzed. QC is discussed in Section 5.4.1. Data analysis will include updating of efficiency look-up databases to include new equipment, development of expansion weights, creating efficiency categories for the analysis, matching appliances to model numbers and weighting to control for unmatched data, analysis of finalized data sets, and comparisons to past studies. See Section 6 for a discussion of the analysis. 11.1.10 Task 10: Reporting KEMA will prepare a draft report, a final report, public presentations, and software training as discussed in Section 8. Residential On-site Surveys 48 November 2011 11.2 Overall Budget and Accomplishments 11.3 Task-level Budgets and Staffing Plans Task/Sub task Description Task 0 Develop Work Order Overview $20,000 Jarred Metoyer X Task 1 Prime Contractor PM and Coordination $20,000 Jarred Metoyer X Task 2 Develop Detailed Research Plan Task 3 RASS Data Mining Task 4 Sample Design Task 5 Preparation and Training Task 6 CATI Surveys Task 7 Recruiting Task 8 On-Site Visits Task 9 Site Level Analysis/QC Task 10 Reporting TOTAL Residential On-site Surveys Planned Budget ($) Task Lead Task Support Technical Advisor Brad Hoover; $100,000 Jarred Metoyer Doug Norris Fred Coito Paula Ham-Su; Paul Young; Paul Higgins; Paolo $60,000 Claire Palmgren Tanimoto Metoyer Paula Ham-Su; Paul Young; Paul Higgins; Paolo $20,735 Claire Palmgren Tanimoto Metoyer $92,250 Brad Hoover Jon Taffel; David Cranford; Chris Embry-Pelrine Metoyer $277,570 Claire Palmgren Geoff Barker Amber Watkins; $452,200 Doug Norris Trudie Cabellero David Cranford; Chris Embry$1,525,835 Brad Hoover Pelrine Paula Ham-Su; Paul Young; Paul Higgins; Paolo Tanimoto; Soofia $190,000 Claire Palmgren Gilbert $241,410 Claire Palmgren Fred Coito Due Date Dec-11 Dec-11 Feb-12 Mar-12 Metoyer Apr-12 Metoyer Nov-12 Metoyer Nov-12 Metoyer Jan-13 Metoyer Jan-13 $3,000,000 49 November 2011 Appendices A. Web-based Analysis Tool The KEMA Load Research System (LRS) and its predecessor, the MBSS system, have been used in many program evaluation studies. The methodology is described in The California Evaluation Framework. Chapter 13 of that document describes the statistical methodology and discusses a case study in substantial detail. Virtually all of the analysis discussed in the Framework case study can be implemented in the KEMA System. See Chapter 5 of this document. In a typical program evaluation application, your goal is to assess the true savings of a specific set of conservation projects implemented by your utility during a specified period of time. You develop your sampling frame or population database by extracting a list of all projects from the program tracking system. You include the estimate of the annual savings of each project that was recorded in the tracking system as a suitable measure of the size of each project. Using the KEMA System, you decide on the number of projects to be included in a sample, develop a sample design that is stratified by the tracking estimate of savings, and select the sample projects and the backups. Then you use an engineering team to assess the actual savings of each sample project using appropriate project-specific measurement and verification methods. Following evaluation principles, you may ask the team to assess both the gross savings and the net savings. Once the engineering team brings the results back to you for each sample project, you again use the LRS to extrapolate the sample results to the program population. First you develop case weights that reflect the final sample with complete data. Then you estimate the gross realization rate and the net to gross ratio. Following evaluation principles, you know that the gross realization rate is the ratio between the measured gross savings and the tracking savings, so you use the stratified ratio estimation methods built into the LRS. Similarly, the net to gross ratio is the ratio between the total net savings and the total gross savings, so again you can use the stratified ratio estimation methods built into the LRS. You can treat this as a static study within the LRS since, although the contractor may have used interval load data to help assess the savings, your interest is on the gross and net savings and not on the underlying load data. The final big challenge to the success of this project is to produce a user-friendly version of the database and analysis engine for use on the Internet. In the previous study KEMA provided an Access database that included an extensive number of analysis queries, which were used to develop all results found in the statewide report. Additionally, we provided our MBSS Visual Residential On-site Surveys A-1 November 2011 Appendices Basic tool. The MBSS VB tool interacts with the Access database for calculating ratio estimates, saturation levels, sample sizes and error bounds. For this project we will provide the same product, except that the tool would be accessed via the Internet by anyone wishing to use it, and the user interface would be more user-friendly than the past application. The only capability that would not be provided to the user is the ability to create new queries. In the 1999-00 Study we trained users to create new queries for conducting their own “what-if” analyses, but soon realized that this was a relatively difficult exercise for even advanced Access and MBSS users. We also came to the realization that the queries developed by KEMA for producing the findings in the report covered 90% or more of what users were hoping to access the data for, therefore there was little need to create new queries. Based on this experience, we believe that the queries used for the last project, and a few additional queries that KEMA will add, will be sufficient for the great majority of users. For those few queries that will be requested, KEMA will provide up to 5 added queries that will be updated on the Internet analysis tool up to six months after the project report has been delivered. Not having the need to train users on creating new analysis queries will greatly simplify the tool KEMA will provide. Users will be able to “slice and dice” and drill down into the data far beyond the data that will be provided in the statewide report. KEMA will produce easy to follow user interfaces (web pages), on-line tutorial and training pages for using the analysis tool, in addition to data disclaimers and other valuable information the user should know when using the analysis tool. The tailored application for this study will have the following capabilities: Calculate ratio estimates, e.g., of the saturation level of a set of appliances, classified by any available categorical variable such as climate zone, utility, residence type, or year. Calculate the underlying sample sizes Calculate the appropriate model-based error bounds This software can be used to create one-way, two-way or multi-way tables categorizing the market share of specified appliances and measures by any specified dimensions. The resulting tables can be easily exported to Excel and displayed graphically. Here are some examples of the type of statistics that one could obtain: Average UEC of refrigerators Saturation of refrigerators by age bins This type of information can be developed for all sites, or for various classifications of residences. Using the standard queries that we will provide in the database, the sites can be Residential On-site Surveys A-2 November 2011 Appendices classified by any combination of the following variables (or any additional variables that are deemed necessary): 11.3.1 Level of Efficiency Utility Service Territory of Residence Type of Residence Size of Household Square Footage Income Level, etc. Tool Development Making the MBSS VB application and the lighting and appliance databases available to a large number of users over the Internet will take some development time. There are also several details that will need to be addressed before the scope of work can be fully defined. That said, we outline our approach for making the MBSS/Access Tool web-based: The current MBSS VB application is a stand-alone program compatible only with recent versions of the Microsoft Windows operating system. Users are required to install the software on their computers along with the two survey databases (one containing the appliance data, the other containing lighting data). Because of the size of the two databases, distribution of the software was often limited to direct distribution on CD-ROM. Results of the analyses were stored back in the databases, requiring the user to open the files in Microsoft Access to view the values. This method of analysis required that users not only have the authority to install new software on their machines (a privilege often restricted in many enterprise IT environments), but it also required them have at least a rudimentary knowledge of MS Access in order to perform simple investigations. Our suggestion is to take the functionality of the original MBSS VB software and make it available to users on the web. The current software will be modified to run as a CGI (Common Gateway Interface) easily worked into a web site accessible from any standards compliant web browser. The main page will be simple enough to be easily incorporated into the site of the hosting agency. Dynamic HTML will be used to allow the user to select which database, category and analysis queries, grouping and summary variables they would like to evaluate as well as Residential On-site Surveys A-3 November 2011 Appendices allowing them to specify any of the special options (Ratios for Each Site, Proportions of Total, etc.). Results will be calculated and displayed immediately in the user’s web browser, completely eliminating the need for them to have access to any database software. Because the bulk of the existing analysis engine will remain unchanged, a significant portion of the development time (and expense) will be eliminated. Since the original application had a relatively simple user interface, the adaptation to use within a web browser is expected to be straightforward. Because the analysis engine will be implemented as a CGI, this will eliminate complexities associated with the installation and configuration of specialized development languages such as DreamWeaver, Perl or PHP. The only requirement for the web server will be that it be configured properly to allow CGI scripting, and that it runs on a Microsoft Windows Server platform (the use of a particular web server such as Apache or IIS is irrelevant as long as the CGI requirement is met, which is the default configuration of most common web servers). The actual database access will be performed by the CGI application and can be configured to use any standard Windows database API such as ADO or DAO, according to the capabilities of the server. Changes to the user interface, such as the addition or removal of queries or variables, will be easily implemented as simple updates to the underlying database and corresponding changes to the front end web site. 11.3.2 Digital Data Collection The primary goal of this procedure is to address the inefficiencies of data collection systems that rely of paper survey instruments and data entry, as well as to improve the quality and consistency of collected data. KEMA has pursued these kinds of advances in the past, especially in residential projects, but the results fell short of expectations. Given the recent influx of tablet computers, KEMA reassessed the potential of current technology. KEMA explored a wide variety of options FileMaker on the Apple iPad 2 emerged as the best option for several reasons shown in Residential On-site Surveys A-4 November 2011 Appendices Table 8: Digital Data Collection Hardware Considerations Devices: Price: I-pad-2 Motorola Xoom $499 $599 unlocked Operating System Battery Life Apple iOS 4.3 10 hrs Android 3.0- Honeycomb Does not support adobe flash Panasonic H1 Field $3,400 Windows 7 Professional ASUS Eee Slate EP121 $1,050 Windows 7 $799 Windows 7 HP Slate 500 Samsung Galaxy $299-$549w $29-$59/mo fee Android 2.2 Not available unlocked HP Touchpad Blackberry Playbook $450 16GB Dell Streak 7 $350 $449 from Dell unlocked Residential On-site Surveys HP webOS Blackberry Tablet Os Android 2.2 A-5 Specs Dual Core A5 16GB HD 10" screen Photo and Video 10 hrs video playback 10.1" Screen 1 GHz dual core processor w/1GB of RAM 5 megapixel camera w/dual LED flash 6 hrs Intel® Atom™ Processor Z540 Super Delux, Super Rugged too many features to list 3 hrs 12.1" Screen Intel Core i5.470UM/1.33GHz USB port 4 GB RAM up to 5hrs Intel Atom z540/1.86GHz 2GB RAM USB 3 MP Camera 7 Hrs w/3g disabled Samsung S5PC110 1 Processor 512 MB RAM 1 sim spot and 1 micro SD 3 mp Camera w/flash not listed QUALCOMM Snapdragon APQ8060 1.2 GHz 10 hours 7" Screen 1 GHz dual core processor w/1GB of RAM Not specified by Dell 1 GHz Dual-Core Processor w/1GB RAM CNET was dissapointed7" screem November 2011 Appendices Table 9: FileMaker Go/Pro for iPad 2 WiFi Field Data Collection Advantages Disadvantages Paperless $500/unit cost for iPad 2 WiFi (16 GB) Field data collection was as fast as paper forms $8/unit cost for FileMaker Go application $300/per computer cost for FileMaker Pro (only needed for form developers) Small device with a long battery life- Currently a single charge is enough for a full day of site work with 20-30% to spare Desirable device that might be prone to theft KEMA-crafted survey instruments and databases possible The learning curve associated with the new software- not enormous but still time consuming Very robust survey instrument allowing validations, drop-down lists and skip patterns, automated self QC Can export files in a variety of well-established file formats: xls, xlsx, csv, xml, htm, tab, dbf & mer The cost of the iPad 2 WiFi 16GB version is $499. The FileMaker Go software costs an additional $40 per iPad 2. The cost of FileMaker Pro, the software designed to run on Windows based PC’s, is $150 with the purchase of the FileMaker Go Application or $300 without. For KEMA’s pilot project, a database was created using FileMaker Pro. The digital survey instruments were also created using FileMaker Pro’s form creator utility. The form design utility’s versatility allows digital instruments to range between very simple to extremely complex. The KEMA team agreed several changes should be made to ensure the master database will remain secure, reliable, and accessible to a large quantity and variety of possible authorized users. The process implemented for a pilot study required only two to three people to access to the master database. For the CPUC Class study there will be far more people needing to access the database than the current database hosted on FileMaker Pro can handle. Furthermore the pilot study process involved several manual steps of emailing, receiving, and merging each surveyor’s daily site mini-database which can be automated with some network changes. According to the FileMaker website: “FileMaker Server 11 securely hosts groups of FileMaker Pro users over a network or on the web. It's fast, reliable, easy-to-use server software for securely managing your Residential On-site Surveys A-6 November 2011 Appendices FileMaker Pro databases. When using FileMaker Go for iPhone and iPad, connect to databases hosted on FileMaker Server for instant access to the most current information. Any changes you make to your data while you’re on the go are immediately accessible to your entire team. Connect to FileMaker Server using a local wireless network or over the Internet using Wi-Fi or 3G. Choose FileMaker Server 11 Advanced for Instant Web Publishing capabilities, ODBC/JDBC support, or to connect even larger groups of FileMaker Pro users. Info: Setup & Administration Install FileMaker Server 11 in just 20 minutes or less. Manage your databases remotely and automate administrative tasks. Reliability & Availability Get anytime access to your data with 24/7 availability. Protect your data with scheduled live back-ups. Security Manage user access through external authentication via Active Directory/Open Directory. Use SSL encryption for secure data transfer. Web Publishing Create custom, data-driven websites using PHP or XML/XSLT. Use the PHP Site Assistant for step-by-step help in creating PHP websites. Sharing NEW! FileMaker Server 11 Advanced does not limit the number of FileMaker Pro clients. Connections are limited only by your hardware and operating system. Administrator Groups Create Administrator Groups and assign specific server access privileges while retaining exclusive control of your databases. Instant Web Publishing Easily publish and share databases over the web with up to 100 concurrent web users. ODBC/JDBC Connectivity Share data with other applications via server-based ODBC/JDBC support. ODBC/JDBC clients can submit SQL queries to FileMaker databases.”5 According to the SEEDcode website: “GoZync by SEEDcode is a Push/Pull framework for FileMaker Go that lets you create and edit records offline in FileMaker Go, and then push those records and edits to your server when you have an internet connection: even a shaky 3G connection. GoZync lets you deploy local files to your users: files that run ON the iPad or iPhone instead of from FileMaker Server. Local files run faster (and open faster) than hosted files, making them feel more like your users expect iOS apps to behave. With GoZync you can deploy several smaller, single-purpose apps rather than asking your users to run the mother ship system on their mobile devices.”6 5 http://www.filemaker.com/products/filemaker-server/, 8/17/2011 6 http://www.seedcode.com/cp-app/ste_cat/gozync, 8/17/2011 Residential On-site Surveys A-7 November 2011 Appendices According to the F5 Networks website: “The BIG-IP Edge Portal app for iOS devices provides simple, streamlined access to web applications that reside behind BIG-IP APM, without requiring full VPN access, to simplify login for users and provide a new layer of control for administrators. Using BIGIP Edge Portal, users can access internal web pages and web applications securely, and administrators can seamlessly add iPhone and iPad mobile device management to their already existing BIG-IP infrastructure. The BIG-IP Edge Client app provides not only full SSL VPN access from iPhones and iPads, but also accelerated application performance when it’s used with BIG-IP Edge Gateway. Administrators can maintain granular control with F5’s Visual Policy Editor, and users experience fast downloads and quick web access with the integrated optimization and acceleration technologies built into BIG-IP Edge Gateway. IT no longer has to provision and manage multiple units to ensure their corporate applications are available, fast, and secure to iPhone and iPad users.” 7 7 http://www.f5.com/pdf/white-papers/secure-iphone-access-tb.pdf, 8/17/2011 Residential On-site Surveys A-8 November 2011 Appendices Table 10: List of Queries Available for All Appliance Categories from 2005 CLASS Appliance Category Parameters Sub Parameters COMMON TO ALL Utility END-USES* Type of Residence Total People in Home Total Adults in Home Income Home Age Range Total Heated Floorspace Rent or Own Who Pays Electric Who Pays Gas Primary Language Climate Zone Cooling Cooling Efficiency Average age and bins-estimated Type of System Cooling Proportions Central or Space Primary System Type Cooling Tons Size in Tons System Age Space or Central * SEER bins SEER Compared to Standards Dishwasher Dishwasher Efficiency Average age and bins-estimated System Age Homes with dishwashers * Average energy factors Energy factor bins Dryer Estimated Average age and bins Fuel Type Home with dryers Envelope Attic insulation R-value bins Wall Construction Type Floor insulation R-value * Low E Pct of walls insulated Pct With Slab on Grade Wall construction type Wall insulated Wall Insulation R-value Window frame type Window frame type by number of frames Residential On-site Surveys A-9 November 2011 Appendices Table 10: List of Queries Available for All Appliance Categories from 2005 CLASS Appliance Category Parameters Sub Parameters Freezer Estimated avg age and bins Freezer Age Homes with 1 or 2 freezers Freezer Type Manufacture Matched Volume Freezer Size Size of Freezer * Type of Freezer Freezer Efficiency Average Unit Energy Consumption and Bins Energy Standard Comparison Energy Standard Comparison - Bins General Demographic proportions Homes remodeled in the past 10 years Homes with planned remodel in the next 2 years Pays electric bill Pays gas bill Planned remodel type Remodels involving hardwired lighting Thermostat types Type of remodel Heating Capacity bins Fuel Estimated age (bins) Central or Space Fuel Types Type Heating proportions System Age Number of heating systems * Primary System Type Heating Efficiency Average AFUE and bins Pool Fuel Types Fuel Type Pump Horsepower * Estimated Manufacture Date Refrigerator Type Manufacture Date Refrigerator Size Homes With Two or Three Refrigerators Refrigerator Age Refrigerator Types * Refrigerator Volume Volume (Bins) Refrigerator Efficiency Average Unit Energy Consumption UEC Compared to Energy Star UEC Compared to Federal Standard UEC Compared to Federal Standard (Bins) Residential On-site Surveys A-10 November 2011 Appendices Table 10: List of Queries Available for All Appliance Categories from 2005 CLASS Appliance Category Parameters Sub Parameters Unit Energy Consumption (Bins) Secondary Refrigerator Manufacture Date Refrigerator Type Manufacture Date - Estimated Refrigerator Size Type Of Refrigerator Refrigerator Age Volume * Volume (Bins) Secondary Refrigerator Average Unit Energy Consumption Efficiency UEC Compared to Energy Star UEC Compared to Federal Standard UEC Compared to Federal Standard (Bins) Unit Energy Consumption (Bins) Spa Homes With Spas * Spa Fuel Type Washing Machine Average Age and Bins Type of Washer Homes With Washing Machines System Age Type of Washer * Washing Machine Average Energy Factor Efficiency Energy Factor (Bins) Water Heater Average Age and Bins Fuel Average Size and Bins Size Fuel Type Unit Type Tank Wrap System Age Water Heater Proportions * Water Heater Efficiency Average Energy Factor Energy Factor Bins Residential On-site Surveys A-11 November 2011