[INSERT NAME OF PARISH / TOWN COUNCIL HERE]
RESILIENCE STORE EMERGENCY PLAN
This plan is protected. Do not provide any contact details or sensitive information to the
media or members of the public.
Parish / town information
Name of parish / town
Location of resilience store
Plan administration
Version number
Date of issue
Copies of this plan are available from
Date of next review
Person responsible for review
OFFICIAL
FOR USE BY [INSERT NAME OF PARISH / TOWN COUNCIL HERE] ONLY
CONTENTS
1. POLICY ...................................................................................................................................... 1
2. RESOURCES ............................................................................................................................. 2
3. ACTIONS.................................................................................................................................... 3
4. CONTACT DETAILS .................................................................................................................. 4
OFFICIAL
FOR USE BY [INSERT NAME OF PARISH / TOWN COUNCIL HERE] ONLY
1. POLICY
This resilience store is owned by: [insert name of parish / town council here].
During a flood, equipment within the resilience store will be distributed according to need. Priority
will be given to residents that are most vulnerable and unable to acquire their own supplies.
Volunteers involved in transporting or deploying flood protection equipment should use appropriate
Personal Protective Equipment (PPE). Examples include:
 High-visibility clothing
 Water-proof gloves
 Wellies
 Wading poles
 Torches.
People that receive resources from this store will be responsible for disposing of the equipment
once it is no longer usable. Any equipment that remains suitable for use after a flood should be
returned to: [insert details here].
Home-owners and businesses remain responsible for protecting their properties from flooding and
are strongly encouraged to consider purchasing some form of flood protection if they believe their
property is at risk. Households that rely upon sandbags to protect their property should purchase
them in advance from local DIY stores, building merchants or online retailers.
The National Flood Forum’s ‘Blue Pages’ directory lists a variety of flood protection products, many
of which can be stored safely and hygienically inside properties until they need to be used. The
National Flood Forum can be contacted for independent advice on 01299 403 055 and a copy of
the ‘Blue Pages’ is available online at: www.bluepages.org.uk
Before purchasing a particular product, please check it has been tested to industry standards. It
should display the Kitemark symbol or equivalent accreditation if it has been tested properly.
Information on flooding, including a list of frequently asked questions, is available at:
www.rushcliffe.gov.uk/flooding
If you would like further information about this store or wish to access the equipment within, please
contact one of the following volunteers.
Volunteers
Contact details
Notes
1
OFFICIAL
FOR USE BY [INSERT NAME OF PARISH / TOWN COUNCIL HERE] ONLY
2. RESOURCES
Quantity
Item(s)
Notes
Sandbags (or their equivalent)
Sandbag trolleys
Sandbag shovels
High-visibility jackets / coats / tabards
Water-proof gloves (pairs)
Wellies (pairs)
Wading poles
Torches
First aid kits
2
OFFICIAL
FOR USE BY [INSERT NAME OF PARISH / TOWN COUNCIL HERE] ONLY
3. ACTIONS
Ref’
Initial response
1.
Contact the emergency services (999) if life is at risk.
2.
Establish an overview of the situation. Identify locations that are
most at risk of flooding.
3.
Request support from other volunteers as necessary. Ensure that
accurate, factual information is available for those involved.
4.
Arrange for the resilience store to be opened.
5.
Remind volunteers to use appropriate Personal Protective
Equipment (PPE) and beware of dangers associated with floodwater
(e.g. hazards hidden underneath the surface, contamination).
6.
Arrange for flood protection products to be shared with the
community, according to the policy. Notify people that the resilience
store has opened.
Ref’
Ongoing response
7.
Identify any potentially vulnerable people who may require extra
assistance in transporting or deploying flood protection equipment.
8.
Continue to brief volunteers and allocate tasks on a regular basis.
Consider how long the incident may last for and establish a rota
system for volunteers if necessary.
9.
Liaise with organisations (e.g. the emergency services, local
authorities) on-scene. If appropriate, contact other organisations for
information or support (please refer to section 4).
10.
Keep a record of important information (e.g. properties affected,
resources used).
Ref’
Recovery
11.
Provide the community with information on how to dispose of, or
return, any equipment used.
12.
Check that any returned equipment has been cleaned thoroughly.
13.
Make an inventory of any equipment that has been used. Arrange
for supplies to be replenished.
Tick / sign / time
Tick / sign / time
Tick / sign / time
3
OFFICIAL
FOR USE BY [INSERT NAME OF PARISH / TOWN COUNCIL HERE] ONLY
4. CONTACT DETAILS
Volunteers
Contact details
Notes
Organisation
Contact details
Notes
Emergency services
(24 hours)
999
For emergencies.
Nottinghamshire Police
(24 hours)
101
For non-emergency calls.
NHS
(24 hours)
111
For non-emergency calls.
Environment Agency
(24 hours)
0345 988 1188
For advice and information on flood
risk.
Rushcliffe Borough Council
(office hours)
0115 981 9911
For information and assistance,
including sandbag requests.
Rushcliffe Borough Council
(outside office hours)
0115 981 1143
For emergency requests only (e.g.
temporary accommodation).
Nottinghamshire County Council
(office hours)
0300 500 8080
For reporting drainage problems on
the highway network.
Nottinghamshire County Council
(outside office hours)
01253 502 776
For reporting drainage problems on
the highway network.
Severn Trent Water
(24 hours)
0800 783 4444
For reporting instances of sewer
flooding.
In the event of a significant emergency affecting a large area, volunteers can also contact
Nottinghamshire County Council’s emergency planning duty officer on 0115 977 3674 (24 hours).
Please note this number is not for members of the public and should only be used by community
groups to request local authority support during an emergency.
4
OFFICIAL
FOR USE BY [INSERT NAME OF PARISH / TOWN COUNCIL HERE] ONLY