Job Description
Job Title:
Team:
Oasis Farm Waterloo: Farm Catering Assistant
Oasis Church Waterloo
Location:
Oasis Farm Waterloo, 20 Carlisle Lane, London SE17LG
Hours:
Casual hours, based on a rota arrangement
Unsocial Working:
Weekends and or evenings and early mornings.
Responsible to:
Farm Manager
Pay:
£10 per hour
Oversight of:
Volunteers working at Oasis Farm Waterloo
Job Purpose:
To prepare and deliver catering services to Farm visitors
To ensure the safety and security and the quality experience of all visitors to Oasis Farm
To oversee that volunteers adhere to set standards and procedures
To support volunteers in accordance with the ethos and values of Oasis
Organisational Context
The Farm Catering Assistant role will operate within the Oasis Church Waterloo Team which currently serves Oasis
Academy Johanna, Oasis Academy South Bank as well as a variety of integrated and diverse community projects with
the common aim of bringing benefit to the whole person and transforming the experience of local community. The
Farm is run in partnership with Jamies Farm.
Postholders will work under the direction of the Farm Manager to ensure that Oasis Farm Waterloo is meeting it’s 5
objectives of:
 Providing exceptional educational experiences to the public
 Showcasing an exemplar city farm including sustainable agricultural systems
 Generating funding for the farm
 Giving volunteers a safe and structured work experience
 Creating an inclusive quality community asset
Areas of responsibility and specific duties
Strategy/Planning/Organising
 Participate in a rota shift pattern to ensure timely delivery for community access to the farm
 Preparation of the food servery area, including replenishment of any necessary items eg suger / napkins
 Ensure the hygiene and cleanliness of the food storage, preparation and servery areas at all times by
following agreed procedures
 To serve farm visitors quality food – (coffees, teas, other drinks, cakes, ice creams, foods) with emphasis on
high quality customer service and provision, in accordance with food hygiene arrangements
 To greet all visitors and offer farm information in a welcoming and inclusive manner
 Complete necessary records of activity including enquiry forms, accident records, timesheets etc
Physical Activities
 Participate in set up and close down for public access
 Ensure catering equipment is properly cleaned and stored at the end of shift
 Ensure that all waste materials are appropriately managed, following agreed guidelines
 To provide any practical assistance to families as necessary eg buggy transfer, wheelchair management
Analytical/Creative Thinking/Problem Solving
 To advise the Farm Manager on customer feedback
 To provide appropriate information to Farm Manager to ensure stock levels are maintained
 To respond to disruptive behaviour from members of the public in accordance with ethos and procedures
People Management
 To support volunteers working at Oasis Farm Waterloo
Other responsibilities
 To ensure that all health and safety checks are carried out for human consumable products
 To facilitate new stock arriving on site, ensuring any mess is cleared and chilled/frozen stock is dealt with in
the correct way
 To ensure accuracy when dealing with cash
Person Specification – Oasis Farm Waterloo Catering Assistant
Job knowledge/experience
Essential
Proven experience of
catering provision including
completion of Food Safety
and Hygiene Level 2 course
(or higher)
Proven experience working in
a public facing customer
service environment
Desirable
Experience of catering in an
environment open to the
general public
First Aid at Work certification
(or prepared to take
appropriate training)
Proven experience handling
and dealing with money.
Proven experience of site
security and key handling.
Skills
Good inter-personal skills
Ability to relate to a diverse
customer base of all ages
Experience in food
preparation, as well as
servery duties
Good communication skills
(oral/written)
Numerate
Ability to multi-task under
pressure
Personal qualities
Organised
Reliable
Positive can do attitude
Confident
Flexible and adaptable
Supportive of the ethos and
values of Oasis
Existing DBS check (or
agreement for this to be
processed by Oasis with
immediate effect)
Interested in wellbeing and
therapeutic environments.