SYLLABUS University of Baltimore Division of Applied Behavioral Sciences Job Analysis APPL 651.185 Fall 2015 Instructor: Tom Mitchell, Ph.D. Phone: (410) 837-5348 Homepage: http://home.ubalt.edu/tmitch TMITCHELL@UBALT .EDU Class meets: Wednesdays 8:15 - 9:30 PM (Hybrid Class) Classroom: Business Center (BC 001) Office: Learning Commons, LC 411 Office Hours: Mondays & Wednesdays 12-2PM; Wednesdays 4- 5 PM Sakai Logon Fall Academic Calendar Academic Integrity Policy Turnitin Rwg calculator (Peter Leeds) UB site for travel funds to conferences (Scroll down) UB Achievement and Learning Center Scott Burtnick, Certified ALC Tutor Course Catalog Description: Survey of job analysis methodology and issues, using experiential projects. Includes tools used in conducting a job analysis: data gathering techniques, legal and technical standards and the Occupational Information Network. Emphasis is on variation in approach dependent on subsequent application of the results. Course objectives: This course is intended to provide you with a hands-on approach to learn more about job analysis, and its purposes in human resource system such as selection, training, compensations, and performance appraisals. Learning Outcomes By taking this course, students will be able to (1) plan and conduct a basic job analysis, determining which types of data (KSAOs) are necessary for developing selection, performance appraisal, and compensation systems, (2) collect and analyze job analysis data to identify individual differences and position requirements that should be addressed in selection, performance appraisal, training, and compensation systems, (3) present the findings from data analysis, and (4) complete a report prepared for the organization. Texts required: Brannick, M. T., Levine, E. L., & Morgeson, F. P. (2007). Job and Work Analysis: Methods, research, and applications for human resources management. 2nd ed., Sage pub. ISBN13: 9781-4129-3746-7 See: Brannick et al: http://www.jobandworkanalysis.com/ Supplemental readings: Sackett, Paul R. Laczo, Roxanne M. ; In: Handbook of psychology: Industrial and organizational psychology, Vol. 12. Borman, Walter C. (Ed.); Ilgen, Daniel R. (Ed.); Klimoski, Richard J. (Ed.); Hoboken, NJ, US: John Wiley & Sons Inc, 2003. pp. 21-37. [Chapter 2] Handout in class James, L. R., Demaree, R. G., and Wolf, G. (1984). Estimating within-group interrater reliability wit and without response bias. Journal of Applied Psychology, 69, 1, 85-98. James, L.R., Demaree, R.G., and Wolf, G. (1993). r wg: an assessment of within-group interrater agreement. Journal of Applied Psychology, 78, 2, 306-309, Web Sources: Internet Resources (from Brannick et al.) http://www.siop.org Society for Industrial/Organizational Psychology (see IO related sites) Psychology journals on line SIOP Exchange http://siopexchange.typepad.com/the_siop_exchange/ Society for Human Resources Management http://www.shrm.org Chesapeake Human Resources Association http://www.chra.com Personnel Testing Council of Washington D.C. http://www.ptcmw.org/ Journal of Applied Psychology Class format: Lecture, class discussions and group problem solving activities. Course requirements: 1. Demonstration of an understanding of assigned readings 2. successful completion of two exams 3. Completion of job analysis project Example of a good JA project (Pavisic) Grade determination: Exams (50%) + Job Analysis (50%) = 100% (Mid term and final exams 25% each) Range of letter grades for each report: A, B+, B, C+, C, F Schedule of Assignments: Week 1: August 26 Chapter 1 Introduction Exercises Review Questions SHRM Job Analysis Manual pdf SHRM Job Analysis Ppt Job Analysis Methodology (Quirin) Week 2: September 2 Chapter 9 Doing a Job Analysis Study Exercises Review Questions Research Questions Article: A Meta-Analysis of Job Analysis Reliability Dierdoff Article: Exploring the Utility of Three Approaches to Validating a Job Analysis Tool K D. Meyer and J. Foster (Hogan Assoc) Rwg calculator (Peter Leeds) Descriptives and Sd error mean for tasks (see files in Sakai: SMEs as case and Tasks as vars.spv) Kappa in SPSS to compute agreement for categorical data ICC and r for Tasks (see files in Sakai: ICC TASK as case and SMEs as vars.spv) Week 3: September 9 *** PTC Career Event at Shady Grove ** Week 4: September 16 Chapter 2 Work Oriented Methods Exercises Review Questions Research Questions Manfacturing to target Six sigma Guidelines Oriented JA Method (GOJA) Biddle Consulting Group SHRM JA Manual O*NET Resource Center Dictionary of Occupational Titles (DOT) OPM Job Analysis Methodology Article: The Critical Incident Technique in Service Research Dwayne D. Gremler Critical Incidents Method Week 5: September 23 Chapter 3 Worker Oriented Methods Exercises Review Questions Research Questions Article: A Person-Oriented Job Analysis for Identifying Skills and Personality Attributes to be Assessed in Officer Selection H. Canan Sumer Article: Development of an Affect-Oriented JA P.W.Maloney & K. E. Fox Job Char Model (JCM) power point (JCM) J.R Hackman & Oldham Job Diagnostic Survey (JDS) SUMMARY OF JDS (Datner's) JA example: State of CA Job Analysis: Uniformed Patrol Officer Position Analysis Questionnaire (PAQ) Week 6: September 30 Chapter 3 Worker Oriented Methods (con't) *** JA proposal overview due in assignment folder * o Article: (handout) Sackett, P. R., & Laczo, R. M. (2003). Chapter 2: Job and work analysis. Handbook of Psychology, v. 12. Borman, Ilgen, Klimoski, Eds.. 21-37. ** Week 7: October 7 Chapter 4 Hybrid Methods Exercises Review Questions Research Questions o o o o C-JAM e.g. Review Jobs to be analyzed Critique Job Analysis Reports from past classes Review for Midterm Week 8: October 14 *** Midterm Exam *** due by 5pm in Sakai Assignment folder Week 9: October 21 Chapter 5 Management and Teams Exercises Review Questions Research Questions o o Guide for Writing Functional Competencies ICF Competency Modeling white paper Week 10: October 28 Chapter 6 Job Analysis and the Law Exercises Review Questions Research Questions November 1st Sunday: Field Trip to the Baltimore Museum of Industry Meet at the Museum at 11AM Week 11: November 4 Chapter 7 Job Description, Performance Appraisal, Evaluation and Design Exercises Review Questions Research Questions ***Job Analysis DRAFT Reports due (if you wish to submit one) *** Week 12: November 11 *** o Job Analysis Reports due *** Chapter 8 Staffing and Training Exercises Review Questions Research Questions o Chapter 10 The Future of Job Analysis Exercises Review Questions o Research Questions ASVAB GATB ASTD Week 13: November 18 Presentation of Job Analysis Projects ***Please prepare a short PowerPoint presentation (5 minutes) *** Week 14: November 25 Presentation of JA Reports (continued) Week 15: December 9 ***Final Take Home Exam due in Sakai*** Internet resources: (From Brannick et al.) O*NET Resource Center This is the main O*NET web site that provides access to all things O*NET, including the the online O*NET database and the questionnaires used to collect data. O*NET (Department of Labor site) This is the main Department of Labor (DOL) web site that provides an overview of O*NET and provides links to a variety of O*NET applications. The DOL is the government sponsor of O*NET. Dictionary of Occupational Titles (DOT) For those of you simply cannot do without the classic Dictionary of Occupational Titles, the Office of Administrative Law Judges have you covered. They have put online all the DOT job titles (although not in as convenient form as O*NET). Enjoy! Standard Occupational Classification (SOC) O*NET data is collected on the occupations contained in the Standard Occupational Classification. In case you're wondering what the SOC is, the Bureau of Labor Statistics is your best buddy. Job Analysis Discussion List This is an email based discussion list run by R.J. Harvey in which questions are emailed to a list of subscribers. Although this list is not very active, when questions are posted, responses are typically swift and comprehensive. OPM Job Analysis Methodology Ever wonder how the Office of Personnel Management conducts a job analysis? Wonder no more. Their process is online, complete with sample worksheets. Position Analysis Questionnaire (PAQ) The PAQ is one of the classic job analysis systems. They are alive and online. REFERENCES : No 1Anderson, L., & Wilson, S. (1997). Critical incident technique. In D. L. Whetzel & G. R. Wheaton (Eds.). Applied measurement methods in industrial psychology, Palo Alto, CA: Consulting Psychologists Press. (p. 89-112) 2Baranowski, L. E., & Anderson, L. E. (2005). EXAMINING RATING SOURCE VARIATION IN WORK BEHAVIOR TO KSA LINKAGES. Personnel Psychology. 58, 1041-1054. 3Cascio, W. F. (1991). Job analysis. (Chapter 10). Applied Psychology in Personnel Management (4th ed.). Englewood Cliffs, NJ: Prentice-Hall. 4Chang, I.,& Kleiner, B. H. (2002). How to conduct job analysis effectively. Management Research News. Vol.25, Iss. 3; pg. 73-81. 5Cunningham, J. W. (1996). Generic job descriptors: A likely direction in occupational analysis. Military Psychology, 8 (3), 247-262. (validity generalization) 6Gatewood R. D., & Feild, H. S. (1994). Human Resource Selection (3rd Ed.) (Chapter 7,8, & 9). Fort Worth, TX: Dryden Press. Ghorpade, J. V. (1988). Job Analysis: A handbook for the human resources director. Englewood Cliffs: Prentice Hall. ISBN 0-13-510256-0. Langsdale Library: HF 55H9.J6; G48. 7Goldstein, I. L., Zedeck, S., & Schneider, B. (1993). An exploration of the job-analysiscontent validity process. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations. San Francisco, CA: Jossey-Bass. (physical fidelity; psychological 8Guion, R.M. (1998). Assessment, measurement, & prediction for personnel decisions (pp. 57102). Mahwah, NJ: Lawrence Erlbaum. (detail versus generality; O*NET; strategic job analysis; caveats of job analysis) 9Harvey, R. J. (1991). Job analysis. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology. Palo Alto, CA: Consulting Psychologist Press. 10Hedge, J. W., Borman, W. C., & Bruskiewicz, K. T. (2004). The development of an integrated performance category system for supervisory jobs in the U.S. Navy. Military Psychology, 16(4), 231-243. 11Jeanneret, R., & Strong, M. H. (2003). Linking O*NET job analysis information to job requirement predictors: An O*NET application. Personnel Psychology. 56, 465-492. 12Lawler, E.E. (1994). From job-based to competency-based organizations. Journal of Organizational Behavior, 15, 3-15. 13Levine, E.L., Maye, D.M., Ulm, R.A., & Gordon, T.R. (1997). A methodology for developing and validating minimum qualifications (MQs). Personnel Psychology, 50, 1009-1023. 14Lievens, F., Sanchez, J. I., & De Corte, W. (2004). EASING THE INFERENTIAL LEAP IN COMPETENCY MODELING: THE EFFECTS OF TASK-RELATED INFORMATION AND SUBJECT MATTER EXPERTISE. Personnel Psychology. 57, 881-904. 15Lindell, M. K., Clause, C. S., Brandt, C. J., & Landis, R. S. (1998). Relationship between organizational context and job analysis task ratings. Journal of Applied Psychology, 83, 769776. 16Maurer, R.J. & Tross, S.A. (2000). SME committee vs field job analysis ratings: Convergence, cautions, and a call. Journal of Business & Psychology, 14(3), 489-499. (tie to Tannenbaum & Wesley, 1993) 17McClelland, D.C. (1998). Identifying competnecies with behavioral event interviews. Psychological Science, 9(5), 331-339. (patterns of competencies; "tipping points"; competency algorithm; critical incidents) 18McCloy, R. (1999). Job Performance and Skill Requirements: An I/O and OB Research Agenda for the Millennium. Workshop conducted at IO/OB, George Mason University. (O*NET) 19Morgeson, F. P., & Campion, M. A. (1997). Social cognitive sources of potential inaccuracy in job analysis. Journal of Applied Psychology, 82 (5), 627-655. 20Morgeson, F. P., Delaney-Klinger, K., & Mayfield, M. S. (2004). Self-Presentation Processes in Job Analysis: A Field Experiment Investigating Inflation in Abilities, Tasks, and Competencies. Journal of Applied Psychology, 89(4), 674-686. 21Pearlman, K. (1980). Job families: A review and discussion of their implications for personnel selection. Psychological Bulletin, 87 (1), 1-28. (validity generalization) 22Peterson, N. G., Jeanneret, P. R. (1997). Job analysis: Overview and description of deductive methods. In D. L. Whetzel & G. R. Wheaton (Eds.). Applied methods in industrial psychology (pp. 13-50). Palo Alto, CA: Consulting Psychologists Press. 23Peterson, N.G., Mumford, M.D., Borman, W.C., Jeanneret, P.R., & Fleishman, E.A. (1999). An occupational information system for the 21st century: The development of O*NET. Washington, DC: American Psychological Association. 24Rodriguez, D., Patel, R., Bright, A., Gregory, D., & Gowing, M.K. (2002). Developing competency models to promote integrated human resource practices. Human Resource Management. Vol. 41, p. 309-324. 25Sanchez, J.I. & Fraser, S.L. (1992). On the choice of scales for task analysis. Journal of Applied Psychology, 77(4), 545-553. 26Schippman, J.S. (1999). Strategic job modeling: Working at the core of integrated human resources. Mahwah, NJ: Lawrence Erlbaum Associates. *Schmitt, N. Gilliland, S. W., Landis, R. S., & Devine, D. (1993). Computer-based testing applied to selection of secretarial applicants. Personnel Psychology, 46, 149-165. (**required to read—how to apply JA to development of selection tests in the field) 27Schneider, B., & Knoz, A. M. (1989). Strategic job analysis. Human Resource Management, 28(1), 51-63. 28Tannenbaum, R.J., & Wesley, S. (1993). Agreement between committee-based and fieldbased job analyses: A study in the context of licensure testing. Journal of Applied Psychology, 78, 975-980. 29Truxillo, D. M., Paronto, M. E., & Collins, M. (2004). Effects of Subject Matter Expert Viewpoint on Job Analysis Results. Public Personnel Management, 33(1), 33-46. 30Williams, K. M., & Crafts, J. L. (1997). Inductive job analysis: The job/task inventory method. In D. L. Whetzel & G. R. Wheaton (Eds.). Applied measurement methods in industrial psychology, Palo Alto, CA: Consulting Psychologists Press. (p. 51-89) 31Wilson, M. A., Harvey, R. J., & Macy, B. A. (1990). Repeating items to estimate the testretest reliability of task inventory ratings. Journal of Applied Psychology, 75, 158-163.