MICHELLE MIRANDA-GALLARDO 1656 Billy Casper El Paso, Texas 79936 (915) 920-1015 Cellular QUALIFICATIONS Highly motivated, responsible individual with proven Pharmaceutical Sales, Marketing, Management, Journalism, Public Relations, and Customer Service skills. Computer literate. Over 20 years of “hands on” experience in the fields of Advertising, Sales, Journalism, and Public Relations with emphasis on excellence. Superior professionalism in appearance and demeanor. Thrive on new challenges and detail oriented. My education and work experience allows me to develop excellent interpersonal, communication, and organizational skill with clientele, staff, and community. Excellent verbal and written communication skills in English and Spanish. EDUCATION Bachelor of Arts, Major in Journalism, Emphasis on Advertising Minor in Creative Writing and Public Relations 1991 University of Texas at El Paso, El Paso, Texas PROFESSIONAL EXPERIENCE Renal Sales Specialist AMAG Pharmaceutical El Paso, Texas March 2009 – Present Heavily promoting to Oncologists and establishing contacts at major hospitals, responsible for launching a new drug: an IV iron formulation, (Feraheme) for the treatment of Chronic Kidney Disease (CKD) in dialysis and non-dialysis patients. Call on hospitals (on formulary), dialysis centers, hematologists and oncologists in a large diverse territory (El Paso and New Mexico). Experienced in buy and bill procedures. High success rate in establishing drugs on formulary status in hospitals. Have consistently met all sales goals and ranked in top 3 in sales in the district. Michelle Miranda-Gallardo Page 2 Senior Product Specialist Ortho Biotech Division of JOHNSON & JOHNSON El Paso, Texas 2004 to 2009 Pharmaceutical sales representative responsible for promoting an anemia product (Procrit) to nephrologists. Also responsible for developing a new market for Procrit for use by internal medicine, family and general practice physicians. 2007 Infinity Cup Winner – Denver district 2006, 4th quarter Teal Diamond Award Winner 2006 Primary Care Contest – 2nd in Region, 17th nationally 2003 – Field Sales Director Award Professional Specialty Representative Janssen Eldercare Division of JOHNSON & JOHNSON El Paso, Texas 2002 to 2004 Provide and procure marketing and sales of pharmaceutical products to long-term care pharmacies, and to Neurologists, Psychiatrists, Medical Directors, Directors of Nursing, and Administrators in nursing homes. Products represented included Risperdal, Reminyl, and Duragesic. Procure new and service existing clientele, and provide product samples for physicians. Provide and demonstrate excellent sales presentation and closing techniques, and develop and maintain high customer satisfaction. Professional Sales Representative/District Trainer SCHERING-PLOUGH El Paso, Texas 1998 to 2002 Recipient of “Rookie of the Year” award. Marketing and sales of pharmaceutical products to physician’s offices. Products include Clarinex (desloratadine), Nasonex (mometasone furoate), and Tequin (gatifloxacin). Procured new and service existing clientele. Provided samples for physicians. Provided excellent presentation, selling, and closing techniques. Developed and maintain high customer satisfaction. Responsible for the training of new hires, and the on-going training of new products offered by the company. Michelle Miranda-Gallardo Account Executive Page 3 TELEMUNDO/TELEVISION El Paso, Texas 1/1998 to 2/1998 Responsible for assigned advertising accounts. Provide excellent presentation, selling, and closing techniques. Procure new clientele and service existing clientele. Developed and maintained high customer satisfaction. Preparation of contracts, file control, and other administrative duties. Local Sales Manager PASO DEL NORTE BROADCASTING FM/AM El Paso, Texas 1993 to 1997 Managed assigned advertising accounts and managing five local account executives. Increased station billings over 250 percent during employment of sales manager. Other positions included Account Executive. Account Executive VISION MARKETING El Paso, Texas 1992 to 1993 Handled and maintained all areas of the advertising, marketing, and public relations spectrum for clientele. Developed campaigns, marketing strategies, and production. Account Executive KTSM BROADCASTING FM/AM El Paso, Texas 1991 to 1992 Management of assigned advertising accounts. Providing excellent presentation, selling, and closing techniques. Account Executive LAVEN & ASSOC. El Paso, Texas 1990 to 1991 Daily marketing activities, contacted prospective clients, and scheduled appointments for sales of advertising space for the Fort Bliss Monitor. Worked on a part-time basis and distinguished by performing same as full-time personnel. Michelle Miranda-Gallardo Page 4 Student Advertising Manager/Advertising Representative THE PROSPECTOR (UTEP) El Paso, Texas 1988 to 1990 Performed sales and marketing activities. Created ad lines for news copy layout, positioned ads, and contacted clients regarding advertising/design ads. AFFILIATIONS Junior League of El Paso American Cancer Society PR Chairperson Christmas Fair References available upon request