“Reflective Leaders and High-Performing Organization” model

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Effective Individual Leadership, Team and Organizational Development;
Based on the “Reflective Leaders and High-Performing Organization”
model
Organizations exist to achieve their mission and vision; this is their task. Effective organizations are able to
build relationships with key stakeholders that create a culture of energy, innovation, creativity and
sustainability.
Leadership development is a process of understanding self and understanding others and how our unique
personalities can impact our effectiveness as a leader. The goal of leadership is to create effective engagement
with others to enable competitive advantage in the execution of task.
EduVision uses four unique models to help clients in this development journey. First the development and
deployment of organizational values that are foundational to leadership behaviour; second the development
of leaders and leadership teams; third the understanding of leadership as a foundation for effective
management, and finally application of effective planning that combines both task and relationship.
VALUES & LEADERSHIP DEVELOPMENT
MODEL©
STEP 7
PERSONAL
ACTION PLAN
STEP 1
DEFINE / REVIEW
VALUES
STEP 6
ASSESS ACTUAL
RESULTS
STEP 2
UNDERSTAND
IS / IS NOT
STEP 5
EMBED IN
OPERATIONS
STEP 3
GAIN LEADER
COMMITMENT
STEP 4
DEVELOP LEADER
AWARENESS
Organizational values create a foundation for
behaviour among and between all people internally
and externally. They form the basis of leadership
activity
because
they
determine
“how”
organizational activity will be conducted. Values
form the basis of Codes of Conduct and equivalent
expectations.
The 7 step process involved defining behavioural
expectations, including operational application;
integrating these values into the selection and
development of leaders, and finally building a
feedback system that ensures expected behaviour
is being applied in day-to-day reality.
Our Mission: Providing Managers with education, tools and training to solve today’s problems and
prepare for tomorrows challenges.
LEADER AND TEAM DEVELOPMENT MODEL©
Once values have been defined and leader “buy-in” has
been agreed, the focus shifts away from individual
development to collaborative development. This is
defined as an ongoing continual process of forming,
developing, and renewing. Team members may
change; team involvement may be across multiple
teams, so that members must be able to work
collaboratively within a variety of team and group
environments.
This approach develops teams on a sustaining basis
rather than focusing on a “one time single purpose”
approach.
RP5 MODEL FOR LEADERSHIP AND
MANAGEMENT©
CONTINUAL
IMPROVEMENT
PERFORMANCE
We believe that there are five foundational
principles
that
drive
organizational
performance – Purpose, Passion, Process,
Partners and Performance. Mission and Vision
define the purpose, and Values define the
expected behaviour – together these create
organizational culture.
PEOPLE AND
PROCESS
MANAGEMENT PARTNERS
“Process” is about task while “partners”
(internal and external) are about relationships
– one is what we do the other is how we do it.
ORGANIZATIONAL CULTURE
Finally performance is about the continuous
PASSION
drive for improvement. A reflective leader (R)
supports a culture that enables this – reflecting
FOUNDATIONAL PURPOSE AND BELIEFS
on their own performance as well as that of the
MISSION / VISION AND VALUES
organization
–
constantly
seeking
improvement. Finally we need to return to step
5 of the leadership model and embed our values into the culture.
Our Mission: Providing Managers with education, tools and training to solve today’s problems and
prepare for tomorrows challenges.
There are several individual initiatives that must be addressed to effectively align intended behavior, as
outlined by the values, with the reality of day-to-day operations. The high-level model that we use to achieve
this builds on the excellent work of Dr. Deming in the 1950's who created the foundation for effective
“process” in both his 14 points for effective quality as well as the PDCA model that he made famous but
referred to as the “Shewhart Cycle.”
BUILDING THE HIGH-PERFORMANCE ORGANIZATION WITH EFFECTIVE LEADERSHIP©
Enhanced Relationship management improves planning and increases competitive advantage through
effective engagement of stakeholders including clients, supply and distribution chains, employees and
others, resulting in improved focus and align mission, vision and values.
Enhanced relationship
management leads to
more effective
collaboration internally
and externally in
learning from actual
performance results,
creating a climate of
continual improvement
– creating a proactive
rather than reactive
organization.
PLAN
DO
ACT
CHECK
Enhanced relationship
management engages
those critical to
effective execution
including partners,
suppliers and
employees. Results
include more agility,
innovation, effective
problem resolution and
responsiveness, plus
consistency of behavior.
Enhanced relationships result in the development, application and use of performance metrics aligned to
strategy and activity that are embraced and applied to improve performance and create a learning
organization, assessing results in both activity, outcome and behavior.
To be fully “high-performance” organization, behavior and task must be integrated and aligned. The tools and
methodologies that we have developed assist us to help clients improve their corporate governance and
oversight, including strategic and business planning (PLAN). This then translates into action (DO) where the
task takes place their systems and processes, led by managers and supervisors whose actions must reinforce
the values. We focus in areas such as policy and process alignment, partnering methodology with suppliers
and customers and team development.
Monitoring and measuring must also be aligned (CHECK). This requires building a scorecard or dashboard that
contains both task and relationship KPI’s. Information from these then becomes the basis of improvement
plans (ACT) that are then embedded into the next round of planning updates to form a basis of continual
improvement and organizational advance.
Our Mission: Providing Managers with education, tools and training to solve today’s problems and
prepare for tomorrows challenges.
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