Running head: NURSE TO NURSE BEDSIDE REPORTING Nurse to Nurse Bedside Reporting Sarah Knoll March 24, 2013 1 NURSE TO NURSE BEDSIDE REPORTING 2 Nurse to Nurse Bedside Reporting Change of shift report is unique to the nursing profession. Nurse-to nurse reporting when handing off a patient is essential to providing good patient care and improving collaboration gaps between day and night shifts. It is the time when essential information is exchanged between nurses regarding patient history, assessment, treatment and plan. A way to further improve this communication is bedside nurse-to-nurse report. This paper will discuss articles that explain benefits of this process as well as the innovation and rationale involved in making the change. It discuss articles that explain possible barriers and how to get beyond them. The information provided about this change will show that it promotes patient safety and benefits the patient, staff and the organization. This paper will also discuss the negative components to bedside reporting as well and possible ways to resolve these inhibitors. “Implementing Nurse-to-Nurse Bedside Report in the Birth Center” provides insight into the miscommunication errors that can happen in the medical field. This article gives an overview of the errors that took place when nurses were doing report away from the patient. This article is very much in favor of nurse to nurse reporting at the bedside. This article also discusses the importance of nurse-patient rapport and how bedside reporting will help facilitate this. This article is specific to introducing bedside reporting in the birth center versus an overall encompassing approach to all areas of nursing. “Transforming Care at the Bedside” looks deeper into the art of nursing and how nurse satisfaction will improve care and overall morale. This article discusses nursing on the national level and how nurses, regardless of location, all share a commonality. The article goes on to explore how nurses have the power to change the nursing profession as a whole and introduce positive transformations for themselves and the patients they care for. Although this article may NURSE TO NURSE BEDSIDE REPORTING 3 not look directly at bedside reporting the information is relevant as it touches on a nurses ability to shape the nursing role at the bedside. “Bedside Report: Improving Patient Safety” was of particular interest as this describes the key motive behind bedside reporting: patient safety. This article goes on to discuss the standards of the Joint Commission on Accreditations of Healthcare Organizations and the necessity for a standardized approach for communication amongst healthcare providers. Of importance, this article also reminds nurses of the influence that they will have on the next shift. There is a direct correlate mentioned in this notation about bedside reporting and decreased errors and incidents. “Improving Patient Satisfaction with Nursing Communication Using Bedside Shift Report” looks at the works of Nursing Theorists Peplau and Lewin and their thoughts about nurses responsibility to patients and change within the nursing field. This offered concrete, historical information that can be implemented today. Nursing is a profession of skill and knowledge that should be exercised to assist patients. Nurses have a short time to gain their patients respect and act as their advocate. There is work to be done to perfect the nurse-patient relationship. “Bedside Shift Report Improves Patient Safety and Nurse Accountability” stresses the importance of nurse responsibility to patient safety. This article is eloquently summed up in the following notation, “Even greater are the numbers of preventable errors that do not result in death but lead to acute or chronic illness, injury, and/or disability. Financial costs from errors are also substantial and include lost income, reduced productivity, increased health care costs, and inflated health insurance premiums.” Nurses have a responsibility to patients for ensuring NURSE TO NURSE BEDSIDE REPORTING 4 satisfaction and safety and this article does a fine job reminding nurses to think twice when providing patient care. “Bedside Shift Report Ensures Quality Handoff” offers another approach to looking at nurse to nurse reporting. This focuses on how the nurse giving report prepares themselves to give report to another nurse. How one manages their time and manufactures their report for the next shift. Preparedness, efficiency, and organization will assist the nurse in getting through shift change in a timely and efficient manner. “Incorporating Bedside Reporting into Change-of-Shift Report” discusses the importance of improving communication between shifts to better serve the patient. This also discusses the importance of allowing patients to be active in their own care and ask questions or offer information when talking to the next shift. This article also discusses the difficulty to changing to this type of patient reporting from the more traditional audiotaped or private conversation between two nurses. This article appreciates both stances of traditional reporting and bedside reporting. “Make it a Habit: 2 weeks to Bedside Report” offers an interesting approach to a cardiovascular unit that did a two week trial on bedside reporting in comparison to traditional nurse to nurse reporting. This looked at staff and patient satisfaction as well as patient outcomes. This article again touched on the importance of standardized reporting amongst nurses to offer a uniform approach to how information is clearly and concisely passed on at shift change. This offers both positive and negative drawbacks to bedside reporting. “One Less Bell to Answer: Improving Clinical Outcomes in an Assisted Living Facility with Bedside Shift Reports and Hourly Rounds” offers a reward to nurses for bedside reporting and more frequent rounding on patients. This proves a direct correlate between the nurse NURSE TO NURSE BEDSIDE REPORTING 5 spending more time at the bedside and the reduction of patient call lights. For any nurse, this article is of particular interest as it gives a solution to the pesky call light. This article focuses on how to reduce incidences but regular rounding on patients opposed to vitals and assessments every four hours. This article focuses primarily in favor of bedside reporting. “Making the Transition to Nursing Bedside Shift Reports” offers helpful hints in making the transition to bedside reporting. This is not always an easy task and acknowledges that this will likely be a struggle for many nurses. This article discusses the hardships as well as the importance of implementing this change for patient care. This article also offers statistical information reported by patients and their response to this new form of reporting. These articles in conjunction with several other resources and personal experience will offer insight into the topic of nurse to nurse bedside reporting. This information will not only be beneficial for the purposes of this class but for all nurses as the state of nursing becomes more standardized in our efforts to provide quality care to patients and their families. Nurses should be educated when it comes to these changes and be armed with information before forming opinions and biases. NURSE TO NURSE BEDSIDE REPORTING 6 References Alvin, J. (2010). Implementing Nurse-to-Nurse Bedside Report in the Birth Center. JOGNN: Journal Of Obstetric, Gynecologic & Neonatal Nursing, 39S6. doi:http://0dx.doi.org.libcat.ferris.edu/10.1111/j.1552-6909.2010.01117.x. Retrieved from CINAHL database. Baker, S. (2010). Bedside shift report improves patient safety and nurse accountability. Journal of Emergency Nursing, 36, 355-358. Retrieved from http://baylorirvinged.files.wordpress.com/2010/07/bedsidereport.pdf Barra, M., & Guttman, M. (2012). One less bell to answer: improving clinical outcomes in an assisted living facility with bedside shift reports and hourly rounds. UPNAAI Nursing Journal, 8(1), 19. Retrieved from CINAHL database. Carlson, S. (2013). Make it a habit: 2 weeks to bedside report. Nursing Management, 44 (3) pp.52 -54. doi:10.1097/01.NUMA.0000427193.45066.44. Retrieved from Pubmed database. Dearmon, V., Rousell, L., Buckner, E. B., Mulekar, M., Pomrenke, B., Salas, S., Mosley, A., Brown, S. and Brown, A. (2012), Transforming Care at the Bedside (TCAB): Enhancing Direct Care and Value-added Care. Journal of Nursing Management. doi: 10.1111/j.1365-2834.2012.01412.x. Retrieved from Pubmed database. Federwisch, A. (2007). Bedside shift report ensures quality handoff. Retrieved from http://news.nurse.com/apps/pbcs.dll/article?AID=2007710080354 Laws, D. and Amato, S. (2010), Incorporating Bedside Reporting into Change-of-Shift Report. Rehabilitation Nursing, 35: 70–74. doi: 10.1002/j.2048-7940.2010.tb00034.x. Retrieved from CINAHL database. NURSE TO NURSE BEDSIDE REPORTING Maltman, S., DiRico, E., & Monachino, A. (2007). Bedside report: improving patient safety. Journal Of Pediatric Nursing, 22(2), 146. Retrieved from CINAHL database. Radke, K. (2013). Improving Patient Satisfaction With Nursing Communication Using Bedside Shift Report. Journal of Clinical Nurse Specialists, 17(1), pp 19-25. doi: 10.1097/NUR.0b013e3182777011. Retrieved from Pubmed database. Wakefield, D., Ragan, R., Brandt, J., & Tregnago, M. (2012). Making the Transition to Nursing Bedside Shift Reports. Joint Commission Journal On Quality & Patient Safety, 38(6), 243-253. Retrieved from CINAHL database. 7