End of life qualifications mapping to E:ELCA modules
EOL 502 – Level 5 component – Lead a service that supports individuals through significant life events
Before utilising the e-learning sessions it is recommended that the session Introduction to e-learning for End of Life Care (e-ELCA) 00_01 is
undertaken. Note: The usefulness of the sessions will be dependent on the level of prior knowledge and competence of the learner.
Learning outcome
Assessment criteria
Module
Ref no
Session
1. Be able to
implement
organisational systems
and procedures
necessary to support
individuals
experiencing
significant life events
1.1 Ensure systems and structures in
your setting enable and demonstrate
acceptance for cultural diversity,
individual wishes, needs and
preferences
Advance Care Planning
01_17
Communication
03_16
Social Care
06_01
Social Care
06_06
Developing ACP in
your organisation
Communicating with
non-English speaking
patients
Supporting people to
live and die well
End of life in care
homes and
domiciliary care
settings
Advance Care Planning
01_02
Assessment
02_01
Assessment
02_16
1.2 Ensure organisational systems
and procedures uphold person
centred approaches
Cultural and spiritual
considerations in ACP
Introduction to the
principles of
assessment in end of
life care: Part 1
Identifying the
patients goals and
priorities
Specific
1.3 Implement organisational systems Advance Care Planning
and procedures that ensure quality of
service when supporting individuals
Assessment
experiencing significant life events
Symptom Management
1.4 Implement effective
communication systems which
promote open, sensitive and
appropriate communication
01_04
02_19
04_02
Integrating Learning
05_22
Social Care
06_01
Social Care
06_05
Communication
03_06
Communication
03_11 to
03_13
Communication
03_21
Communication
03_34
Communication
03_35
ACP in practice: using
end of life care tools
Uses and limitations
of assessment tools
Agreeing a plan of
management and
care
Using the NHS
Continuing Healthcare
Fast Track Pathway
Tool
Supporting people to
live and die well
Hospital social work
Communication skills
for administrative
staff, volunteers and
other non-clinical
workers
These sessions cover
modes of
communication that
may be useful
Legal and ethical
issues embedded in
communication
Dealing with
challenging relatives
Challenging
communication with
colleagues
1.5 Implement reporting and
recording systems which safeguard
people you support in line with
national and local agreed ways of
working
1.6 Ensure administrative
arrangements for legal or financial
issues are in line with legal
requirements
1.7 Describe how your organisational
systems and procedures can respond
to the particular and future needs,
wishes and preferences of individuals
experiencing significant life events
Advance Care Planning
01_14
Assessment
02_17
Communication
Communication
03_13
03_21
Symptom Management
04_02
Not covered
Not covered
How to document
conversations about
advance care
planning
Documentation,
communication and
coordination
Written
communication
Legal and ethical
issues embedded in
communication
Agreeing a plan of
management and
care
2. Be able to ensure
sufficient and
appropriate resources
to support individuals
experiencing
significant life events
1.8 Analyse how the service operates
in ways which promote active
participation for those you support,
their families and carers
1.9 Explain how to resolve tensions
or conflicts that may arise for
individuals experiencing significant
life events, their families and carers
Not covered
2.1 Ensure appropriate staffing and
skills levels that would be necessary
to respond to individuals experiencing
significant life events
Not covered
2.2 Provide staff and others for whom
you are responsible with appropriate
learning opportunities to enable them
to respond sensitively to individuals
experiencing significant life events
Not covered
2.3 Identify specialist resources that
may be required in supporting
individuals experiencing significant
life events
Social Care
06_01
Spirituality
06_03
Advance Care Planning
01_15
Communication
03_22 to
03_35
How to negotiate
decisions which may
be difficult to
implement
These sessions cover
challenging scenarios
that may be useful
Supporting people to
live and die well
Spiritual care and the
models of spiritual
intervention
2.4 Develop collaborative working
partnerships with other key services
and resources to support individuals
experiencing significant life events
2.5 Implement effective methods for
sharing information with other
services as appropriate
Social Care
06_01
Social Care
Bereavement
06_05
07_03
Bereavement
07_05
Spirituality
08_03
Spirituality
08_06
Advance Care Planning
01_14
Assessment
02_17
Communication
Communication
03_13
03_21
Symptom Management
04_02
Supporting people to
live and die well
Hospital social work
Practical support after
a bereavement
Emotional support
and signposting
Spiritual care and the
models of spiritual
intervention
Spirituality in the
community
How to document
conversations about
advance care
planning
Documentation,
communication and
coordination
Written
communication
Legal and ethical
issues embedded in
communication
Agreeing a plan of
management and
care
3. Be able to ensure
staff can respond to
individuals
experiencing
significant life events
3.1 Support staff and others to accept
and respect the emotions associated
with major life changes and loss
3.2 Support staff and others to accept
and respond sensitively to individuals
wishes, choices and spiritual needs
3.3 Support staff to monitor
individuals’ emotional, behavioural,
psychological or physical changes
Assessment
02_14
Communication
03_22 to
03_34
Symptom Management
04_26
Integrating Learning
05_13
Spirituality
06_04
Advance Care Planning
01_02
Assessment
02_16
Communication
03_08
Spirituality
08_03
Assessment
02_03 to
02_08
Assessment of dying
phase and after death
These sessions cover
challenging scenarios
that may be useful
Managing distress
during the dying
phase
When the dying
process is protracted
or unexpectedly fast
Spiritual resources
and quality of life
Cultural and spiritual
considerations in ACP
Identifying the
patients goals and
priorities
Understanding and
using empathy
Spiritual care and the
models of intervention
These sessions cover
the domains of
assessment that may
be useful
3.4 Support staff and others to
communicate effectively in response
to individuals experiencing significant
life events
Advance Care Planning
01_15
Communication
03_06
Communication
03_10
Communication
03_11 to
03_13
Communication
03_21
Communication
03_34
03_35
3.5 Implement systems and
Advance Care Planning
procedures for staff to be able to seek
additional guidance and information
where they are faced with a situation Symptom Management
which is outside of their own
01_05
04_06
How to negotiate
decisions which may
be difficult to
implement
Communication skills
for administrative
staff, volunteers and
other non-clinical
workers
Things which block
good communication
These sessions cover
modes of
communication that
may be useful
Legal and ethical
issues embedded in
communication
Dealing with
challenging relatives
Challenging
communication with
colleagues
Advance Decision to
Refuse Treatment
principles
Recognising your own
limitations in symptom
expertise
Social Care
3.6 Provide appropriate support
systems for staff and others to help
them to manage the impact of their
work on their own emotional and
physical needs
Not covered
06_06
management
End of life in care
homes and
domiciliary settings