What can I do to reduce crime in the Yakima Valley? Open Space Public Forum Yakima Convention Center May 28th, 2014 If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: Rebranding away from self-fulfilling prophesy from fear to love, positive Facilitator: Carole Folsom-Hill Participants: Brian Hollenbaugh, Kailan Dunn, Bob Hall, Kim Thompson, Chuck Gaul, Jenny Knight, Ruthanne Cortez, Earl Hall, Mike Szuba, Carole Folsom Hill, Matt Fairbank. Synopsis and key points from the session: Need to focus on the positives of our valley, much more than the negatives, change self, public and media perspectives, people have chosen to move back or move to Yakima because of what it has to offer, change attitudes/the way we think about ourselves as a community. Celebrate our cultural diversity as a valley. “Yakima Valley is a valley of abundance where dreams come to life.” Progress is being made in many areas. Transitions from family businesses to well run businesses. Rebrand efforts to “Safer Yakima Valley” acknowledging Yakima valley is a safe place now. Action steps: Try to involve all the other leadership groups and entire community from ground up and leadership down to rebrand Yakima Valley in a positive light. How to engage others in these efforts? How to help make these efforts lead to a positive reduction in crime as that is the focus of SYV? Change the minds/values of all to the positive focus of our communities. Same core values across cultural divides. Get those who want to do something the chance to do it. e.g. Bob’s car club story. Young people not knowing how to contribute. “This I believe” model of values clarification gathering. Conversations between people who are different from each other to help build bridges between cultures, communities, age groups, parts of the valley. I am campaign (Brian). “We are Yakima Valley” diverse age, culture, background folks in ad style campaign. T shirts, buttons etc. involve kids and school, interest is amplified. Change perception of valley as ABAGTE has regarding motorcycle clubs and riders. )(Mike Szoba) If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: Improving Intervention In Drug Addicted Lives Facilitator: Ken Irwin Participants: Bruce Seghers Jone Arent, Heidi Barnett , Joe Brusic, Janice Luvaas, Lee Murdock, Bill Starr Synopsis and key points from the session: DRUG INTERVENTION Current: one off meth Equals 5-6 less crimes in a day Joe: says Yakima Drug court works Problem: Client pays for treatment IDEAS: Intervene WHEN they are YOUNG Start at age 8 to 14 PREVENTION PARENT education and resources Peer to peer mentoring Check out YC life If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: Teaching Self Governance Facilitator: Bob Sharp Participants: Anna Marie Dufault Synopsis and key points from the session: The Center for Self Governance is in the state of WA. It was founded in Tennessee with the idea of teaching people how to communicate with elected officials. Sandy Belzer is one of the instructors. Pam Leslie is out of Okonangon County and is also an instructor. $40/ class There are 5 classes; Bob has taken the first class called Introduction to Self Governance A way of empowering people, to help people learn about the consequences of actions, the consequences of laws Action steps: Look at sponsorships, e.g. a Church in Zillah sponsored a training 8 am to 3 pm A challenge is getting young people interested and involved Interest the young people by answering the question “what I am going to get out of it now? All of the pressure isn’t on ONE individual but we can leverage the power of the collective individuals Who else do needs to be involved: If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Sessions Title: Breaking Toxic Relationships Facilitator Name: Patricia Byers Participants: Elisa Powel, Jesse Torres, Verlynn Best, Heather Elmore, Erica Parkinson, Christine Goodwin Synopsis and key points from session: Need more involvement from churches. “Souls on sidewalks” Lift up neighborhoods by getting in and helping to change it. Maybe even a group going in to pray for particular neighborhoods. Work together in unity. Let the empty chairs be an example. Need bilingual. Need to bring the gap among groups, ie races, donors, etc. bridge gaps by working with schools. Adams made efforts to engage parents. Starts with good communication and good customer service. Get information into the community to the people directly, maybe through. This forum is for the whole county, not just Yakima city. Take these forums to the lower valley communities in the community centers, or in the churches, or schools so their voices are represented. We want to hear what the youth in the valley say, and their parents, and their grandparents. This forum is probably not a comfortable setting for many folks in the valley. Maybe at the Southeast Community Center. Regarding breaking toxic cycles – can’t do it without spiritual pieces. The fruit doesn’t fall far from the tree..heavy emphasis on parents. Focus on the positive. People respond to love. What are the avenues to do that? Collaboration among resources and services. Use the housing sites to provide education. Making the touch and building the trust. The importance of touch (use an example of a group stroking hair). There are 2 chambers right now, why aren’t they joined. Right now there seems to be a need to 2. Redo some of the old boarded houses and let new police officers live in them for free so there is a police presence in the communities and build relationships with residents. Kissel park has been a great asset to that neighborhood. Mixed races and people living together in the neighborhood. Love home, but don’t feel safe in the neighborhood (near YvCC in 14th). Neighbor wants to have a neighborhood block watch. Need to come up with solutions. Can’t keep to yourself. Abandoned homes – can the city enforce regulations for owners to keep up the property? (Virginia State model). Turned them over to Habitat for Humanity to revitalize and turn back over to the community. Have to make hard decisions to hold people accountable. Might make some people uncomfortable but need to do something. If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 People staying the night in the parks, like Miller Park. Fix up the old homes and give homeless space to live. The city government has an obligation to serve their constituency. Yakama Nation needs to be brought to the table as well. Assisting homeowners that are struggling to keep up their homes. A lot of slum loards in Yakima that are taking advantage of renters. A New Normal – some people don’t have a value system or one that is diluted. Cosmetic stuff will only help in some way, but getting back to core values. How do we get people to focus on others, not just me. Back to idea of having small forums throughout the valley in communities. Action steps including who will be involved: Elisa and Pratricia are going to talk with Yakima School Superintendent. Heather can help organize smaller forums in lower Yakima Valley communities If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: Healthy Lifestyles Facilitator: Melanie Willis, Northwest Community Action Center - YVFWC Participants: Lisa Hall, Northwest Harvest, Susan Martin, Community Volunteer, David Lynx, Larson Gallery, Allen Jokerst, YMCA Synopsis and key points from the session: sense of wellbeing crime and some need not being met, yogo collective donation empowerment and meditation, yogo calm for youth and offering at afterschool or before and after lunch to - Walking on greenway, hiking, identifiable trails, places for kids to go, community gardens - How to find out about opportunities - Maps leave at doctors offices, google, neighborhoods, o Kid friendly places o Free places for families o Explore central Washington passes o Connectivity to neighborhoods, emerald greenways, convenient and welcoming o People for people county transportation plan o Insert in county something for kid friendly stuff o Walk need somewhere to go to. Destinations. o David Lynx has data to comprehensive map plan that was dropped!!! Need someone who can commit and donate time to it Dalles has beautiful plan - Outdoor adventure club… wetlands protected land selah ridge cowiche - Geocaching, gives a destination, something to look for, - Takes a while to get used to being outside but then they embrace it o Middle schoolers. Out of the house - Volkswalk.. medals for walks, certificates o Info on next walk… incentive o Feet first seattle. Businesses incentivize getting points. Employee wellness - Young people to take responsibility for their wellness o It will help their anger... how to reach them? It will meet their needs How will it help their pocketbook. Health care costs - Caregiver support for young people - Rev it up should reconvene. o Safe routes to school grants o How do we sustain? - Website? One stop shop. - Access to healthy foods, spiritual health, financial health, mental health, - Enough self esteem - How do kids get $$$ o Most jobs you have to be 18 o How do we help them find skills and talents, importance of volunteering - Childhood care classes o Childcare so that those that have to watch their siblings can go and hs can watch them If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 - Safe places to walk Volunteer fix it up day. Someone shares their skills – bike, clothes repairs Neighborhood community engagement… event If we clean it up then what? Planting day? Leaders from middle schools on tour and become ambassadors Open forum for youth What is unique about your neighborhood? Will have to come up with our own plan Peer health mentors Action steps: - Create a comprehensive trails map that connects neighborhoods o Key where child friendly, dog, and family friendly, community gardens, sights on interest o Incentivize for individuals, families, youth with points and rewards from local businesses o Make it into an app, a website, a city info insert, post at schools, dr. o Create more safe places for people to walk that open up isolated parks - Promote geocaching and volksmarch which already offers certificates, stamps, and recognition - National Night Out more than once a year - Replicate the Rev Up coalition Who else do needs to be involved: - Fred Hutchinson o Survey people about needs, parks, - Rev It Up Coalition - Yakima VolksMarch - Local businesses who are interesting in promoting health - If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: Mentoring – Businesses & Organizations – Barge-Lincoln and Garfield Elementary Schools (Jeff Hagler – YMCA) Participants: Solarity Credit Union; Cashmere Valley Bank; Yakima School District; State Farm Insurance; Toppenish Police Department; West Valley Church; City of Union Gap; Habitat for Humanity; Ellensburg Police Department; Prosecutor’s Office; EPIC Early Childhood; Community Volunteers; Molina Healthcare; People for People Synopsis and key points from the session: 3:15 to 4:30 is the current time frame for Barge-Lincoln and Garfield Build relationships with elementary students –one on one – build trust. High school students should have to go out and volunteer in their communities – that way they build relationships with adults and learn to make wise life choices. Elementary students (4th and 5th grade) are identified by school counselor. Solarity Credit Union has allowed employees to get off early and volunteer in this program. Applicants fill out form and screen them – background checks. How can we use social media? Could even be the only method of communication with mentor. Way to touch base with mentor/student. How do we get more mentors? Barbershops, churches, stores – plant the seed. Convince gatekeepers to buy into it – then approach employee. (Solarity is a good example). Be succinct in what you want. Different game depending on age of student – maybe have older students go to the site of the mentor. Contact representatives of youth exchange programs. Latino Professional Association – want to mentor! Every Block Watch should have a mentor to children. New Leaders – United Way organization. Jeff has a PowerPoint presentation for organizations if you’re interested in viewing it. When you pitch, be specific to the organization. Eric Silvers (State Farm) organized a mentor program for African-American students at Davis High School – very successful! Overall vision: 30 students at each school with a mentor Each administrator at Davis is assigned 10 students (incoming freshmen) to work with and mentor – would like to know how YMCA is doing it and what they are doing. Obstacles: Time off. Fear. Action steps: Who else do needs to be involved: If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: Youth Sex Trafficking Facilitator Name: Drew Rodman and Gina Teran Participants: Ron M, Joe Willis, Edith Alvarez, Tracy Dumas, Karolynn Tom, James Abbenhaus, Misty Liles, Dave Oldenkamp, Dave Hansen, Drew Rodman, Ken Marble, Michael Moore, Steve Bernard Synopsis and key points from session: Trafficking through gangs. Sex trafficking ages 25-30 and youth from 12-18years of age Some indicators for youth that might be exploited: runaways, homeless youth, multiple phones, expensive clothes, looking much older, older boyfriend, addicted to drugs, involved in gangs, victims of sexually assault, traveling a lot, dropped out of school, Juvenile system has a survey included in the intake processes in which has some flagging indicators. Rods house has been offering services for gang members and homeless youth that need help being taken out of their situation. Teaching young ladies what it means to be taken care of or cared for without mixing the need of it and want. Opportunities of help! One part of the community not wanting to help other parts of the community. Youth not moving from one side of town to another because of an imaginary fence. Finding ways to engage youth to be involved with youth. Some things that we might be missing for youth before age 12 that could prevent them from reaching the point of being victimized. Look at the problem at home. Youths tend to have they’re first alcohol and drug with they’re parents. Getting them before! Teaching the young girls that they are worth and value, before it reaches a point of coming a victim. If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Teens educating teens. Teens are more able to communicate with teens and find indicators, since they are the ones talking to each other. The recovery of the youth is difficult to begin. Teaching them basic skills to start the process with professionals and having resources to the table. Action steps including who will be involved: Finding a way to get into the school to train educators. If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: Civic Duty Facilitator Name: Verlyn Best Synopsis and key points from session: Civic Engagement is everyone’s responsibility. Get involved in the community make a difference. Working in the community to provide what they need and working toward those goals. Working tirelessly for common purpose without concern for credits. There is a division in the community along lines of raise. Erasing the lines that separate are community. Action steps including who will be involved: Create more opportunity that are within their communities Give an hour to make a difference in your community. What are the examples that other cities are doing to cross divides. Enforce zoning violations. Redeveloped distressed neighborhoods. Is our law enforcement engaging the community. reflect the makeup of the community. If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: Inclusion of People in Poverty Facilitator: Deidre Dennis Participants: Elisa Powell, Adrianne Garner, Lisa Hall, Rev. Juliet Hemphill, Lee Murdock, Steve Mitchell, Christine Goodwin, Joan Arendt, Anna Marie Dufault, Dana Dwinell, Bryon HallenBauch, Taylor Storm, Ron McClurkin, Matt Fairbank, Chuck Goll, David Lynx Synopsis and key points from the session: • Create a Community Voice. • What are the issues within the family structure? • How do we assist/teach families in becoming self- sufficient? • How do we help people out of poverty? Action steps: • Host focus groups in different parts of town to garner information from families about what is needed. • Who is going to be the conduit? Safe Yakima? • How do gain access or identify those families? Partners Yakima would include Yakima School District, People for People, DSHS CSO, Goodwill Industries. • How do we connect people in poverty to 211 to identify resources? • How do we get adults engaged? Working through the children. • Family to Family mentoring. • Create a Community Survey, similar to the United Way Compass. Who else do needs to be involved: • Families that live in Poverty be brought to the table. • Think about serving 3-4 families per year, and provide services. If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: Jesus Christ is the hope and answer to the problems Facilitator: Jesse Torres Participants: Bill Starr Heidi Barnett Jakki MacLean Joel Ackeret Synopsis and key points from the session: Let people know One day of prayer for Yakima neighbors to love neighbors, prosperity, drug intervention for the drug addicted, Coordinate with all churches allocate resources and not duplicate services Web site can be used as a clearing house for any ministries or individuals who want or need resources. FOCUS ON THE POSSITIVE YAKIMA WILL BE KNOWN AS A PLACE OF MIRACLES VALLEY OF ABBUNDANCE AND PROSPERITY Action steps: PRAYER See web site transformyakima.org Jakki Maclean will continue to develop this web site. Who else do needs to be involved: ALL CHURCHES If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: Neighborhood Engagement Facilitator: Michael Morales Participants: Earl Hall, Mary O’Brien, Steve Luten, Michael Morales, Tom Oliva, Ken Marble, Rod Otterness, Michael O’Neill, Edwin Radder, Caroline Folsom-Hill, Steve Hill, Verlynn Best, Ken Irwin, Ruby Bartz, Mike Szuba, Paul Diamond Synopsis and key points from the session: The way to go is taking small bites one block at a time. Opening up communication between residence and leadership (government, civic, non-profits) Needs to come from residence. Trying to get businesses or social clubs to adopt a block. Helping partners come into do small fix it projects Being really careful not to shame people, helping the community set the standard, raise the standard, for the community. Outlook story – high crime for long period of time, gathering people together, (CWMH, YVFW,…) took a survey, community gathering (people were hostile) asking “what do you want?”, meeting every month for about 6 months, supplied food, clean up (spring & fall), brought a lot of focus. Kids can play outside now. If you had someone who was really involved and focused on the neighborhood it might go faster. The most important asset is the people in any community. You need to find the good people and find ways to connect them. In is important to find the neutral place to help make the connection. Other issues NE SE Yakima are too categorically too big. We need community organizer in each block. We need investments into those neighborhoods. We need to rethink how we approach the neighborhood. Smaller may be better. Action steps: Figure out ways to help people organize smaller scale community engagement events. Who else needs to be involved: If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: The Big O sports complex Facilitator Name: Rick Devila Participants: Bob Hall, Kailan Dunn, Jennifer Knight, Rick Devila, Susan Martin, Lynn Harlington, Freya Burgstaller Synopsis and key points from session: Idea is to support sports expansion in Yakima that promotes family and youth activities including soccer, rugby, lacrosse and other sports. Great community support for sports Great weather Great ripple on funds into community (food, lodging, business) Place for local kids to demonstrate skills to recruiters from institutions of higher education. Action steps including who will be involved: If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: Juveniles/Youth Activities Facilitator Name: Ruth Ann Cortez & Melanie Willis Participants: Yakima School District; Northwest Community Action Center; Wapato Police Department; Juvenile Court; County Commissioner; Prosecutor’s Office; State Farm; Homeland Security; EPIC; Solarity Credit Union; YMCA; Yakima Alliance Church; People for People; Retirees; Heritage; Rod’s House Synopsis and key points from session: Crime rate is down, but you look around and it’s hard to believe – so many unhappy victims. Community members have to be the parents as well. How do you make parents, parent. Some parents are afraid of their own kids. Kids are bored. Wapato PD met with three graffiti captains – the kids asked for a wall. They ended up finding a wall and supplying the paint. The kids picked the rules – no gang inference. You just have to do what you can to try and get out of the box. “What works in Wapato may not work in another community.” There are some wonderfully talented artists in our community – how can we provide a place or service for them – value of a human being. Need community center(s) – something for kids to do after school The community needs to be an active participant in the solution – don’t always look to the government (city, county, schools) Need to start dealing with the “heart” of our people. Honor their talents. A lot of great ideas are not the students’ ideas. The kids you are seeing today are not the kids of the past. You have to keep up with it. No one size fits all. A wall – a Boys & Girls Club – a couple of each. Go outside the box. Give them options. This is a good start, but let’s include the kids in the process. Host a youth forum. I t’s about an ongoing relationship. Youth voice needs to be represented – have youth advisory committees. An Open Space for youth. Include Lower Valley youth. Make sure it’s a cross-section of youth – recruit to make sure. Empower the youth! Have an electronic version of whatever we do – Facebook as well. Plea by Dave Hanson: Mentors for Washington Middle School – homework. Action steps including who will be involved: Youth Forum – involve the kids! A couple of walls. Mural If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: Art Facilitator: Karolynn Tom Participants: David Lynx, Adrianne Garner, Edith Alvarez Synopsis and key points from the session: Art! We are losing the art opportunities. What else can we do to make our community better with art? Allied Arts, Warehouse Theater? A good way for youth to participate in and keep them away from crime. Graffiti being a form of art, youth use it as a way of expressing themselves. Panels in which art can be placed and replaced within a year. Would that encourage and support graffiti? The importance of Art, youth tend to learn differently and can have a way of expressing themselves. Art just doesn’t consist of painting and drawing but there is also dancing. Having a way of making artist feel proud, by allowing their art to be shown to family and friends in a gallery. It’s a way to have parents work with their kids. Encouraging youth in participate in art as a way of self-expressing. Having a style of art. There are two different types of youth or taggers art. There’s the youth that are doing tagging to be destructive and others are in a way of expressing. Having an open space wall for youth to express themselves without it being illegal. Having art contests in which t-shirts can be done, by the youth. Greeting Cards! Scrap booking! Action steps: Follow up with how Mighty Titan is working. The walls!! Arts van! Who else do needs to be involved: If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: Auto Theft Prevention Facilitator Name: Nikki Sandino Participants: Nikki Sandino, Amy Hayes, Karri Livingston, Lynn Harlington, Eric Silvers, Ken Marble, Bob Hall Synopsis and key points from session: How to prevent auto thefts in Yakima Community education is a major part: how fast it happens, what thieves are looking for Preventative actions Car clubs: community services, prevention Group effort: discussion between police, insurance companies, car dealers, accessory installers (Hendo’s, etc.); Washington State Patrol What happens after your car is stolen? GPS device/smartphone app (State Farm): share the technology with the public, sticker or window decal that indicates vehicle is monitored, discounted insurance Encourage local businesses (grocery stores, convenience stores), schools, YVCC need to post signs to remind people to lock their cars, take their valuables Things you can do around your home to prevent auto thefts: lighting, cameras, etc 12 major insurance companies in Yakima: each one takes a month and incorporates auto theft prevention into their advertising Farmer’s Market booth Action steps including who will be involved: Task force involving police, insurance companies, accessory installers, car dealers Auto Theft Prevention Week Talk to local businesses/YVCC about posting in their windows, reminding drivers to lock up/don’t keep valuables in the vehicle If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: Restorative Justice Facilitator: Earl Hall Participants: Taylor Storm, Dirk Bernd, Drew Bernd, Dave Hanson, Jakki MacLean, Mike Szuba, Bill Starr, Jenny Knight, Ruthanne Cortez, MaryBeth Wright, Dave Oldenkamp, Martt Fairbank, Kathleen Carter, Randal Carter, Adrianne Garner, Troy Clements, Curt R., David Hawkins Synopsis and key points from the session: Bad things happen, how do we get them back into to community to do positive things. Matt Fairbanks-Spoke on before and after events that caused damage, how did that affect When kids go through court, they have community service to perform. Gang court mentorship program, kids are still bombarded on a day to day basis. Build a long term relationship with the kids. Public sponsored youth center in the community, providing or filling the void for the missing parent or lack or mentorship. Similar to Madison house, YMCA midnight madness. This was a key topic. How can we educate the youth about respect for the law and law enforcement, kids and those in there 20’s and even 30’s seem to have a lack or respect for the law. YSD does have resource officers with them in the school, and they are available to go to the elementary schools, but there is a lack of funding on both sides. Teaching kids how the respect the law and everyone. Today is a rights culture and not a responsibility culture. Action steps: David is going to do the Revival. Mentorship program, one is available through YMCA. Afterschool programs, Get parents into the classroom with the kids. Dave Hansen spoke on a program in the Mabton schools that they did Who else do needs to be involved: Churches and service organizations. If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112 Session Title: YC Life Better Decisions through Better Data Facilitator: Michael Moore, Lee Murdock Steve Hill Participants: Sharp, Jim Keightley, Steve Hill, Bryan Hollenbaugh Synopsis and key points from the session: ½ of the county is under the age 21 1/3 under the age of 18 High percentage of population over the age of 25 without 9th grade education With four years of data we can now start looking at trends Use the data to match programs to where services are needed We live in a community that has a major minority Very valuable for grants Action steps: How can we impact voter participation—how to empower individual to engage in their community. Get people engaged. Do these sessions in the lower valley. Who else do needs to be involved: If you would like to learn more about Safe Yakima Valley, visit our website at www.safeyakimavalley.com or contact us at 509-248-2021 ext. 112