Practitioner Research Project Overview This project has been developed by IRISS and CRFR, University of Edinburgh and aims to build on learning from the previous Practitioner Research Older People (PROP) project1. The project aims to develop research capacity and knowledge exchange amongst practitioners and to generate evidence about issues relevant to practice. The focus will be on integrated working practices built around personal outcomes for people who access support. Working with partners from health and social care, a group of practitioners will be supported to identify a research question, and to plan and implement a research project. The practitioners will develop research awareness and skills and their organisations will increase their research and knowledge exchange capacity especially in relation to use of data. This project represents a targeted intervention making direct and meaningful connections between research and practice and changing behaviour, attitudes and culture amongst individuals and within organisations. 1. Background and Rationale There are significant challenges around implementing integration, using evidence in practice and measuring personal outcomes in the UK. This project is underpinned by two key premises, that in order to improve integration there is a need: ● ● for an improved evidence base that relates directly to the needs of those providing services to better share the evidence base through supporting increased use by key audiences One way to achieve both objectives is through moving towards the co-production of knowledge, between academic researchers and those involved in delivering integration in practice. The appetite for practitioner research represents an opportunity to improve practice through evidence use in integration. One of the factors that increases the use of evidence is the development of collaborations between researchers and practitioners, particularly collaborations which provide support for practitioners to “try out” research findings and conduct their own research2. This project therefore has the potential to make a contribution to the Scottish Government’s national outcome 15, ‘Our Public services are high quality, continually improving, efficient and 1 2 http://blogs.iriss.org.uk/prop/2012/05/04/welcome-to-props/ Nutley (2003) 09/05/14 responsive to local people’s needs’3. The project will also contribute to the Scottish Government’s proposed Health and Care Integration Outcomes4. In addition, strong relationships amongst the project partners will facilitate good communication and dissemination networks. Many partners were involved in the earlier PROP and this project will build on the learning and reflections from that work. Project partners will represent health and social care organisations from statutory, third and private sectors. 2. Project Aims Using a practitioner research programme format, this project seeks to add to our understanding of effective research use in practice. In particular, seeking to strengthen the use and usefulness of evidence around the role of personal outcomes in the design and delivery of integrated services. In order to achieve this, the project aims to: ● ● ● ● Extend theoretical and practical understandings of the knowledge translation, brokerage and exchange processes that are effective between academics, users, policymakers and practitioners when sharing good practice in the production and use of evidence relating to integrated health and social care; Improve the volume and quality of research created by those involved in delivering integrated health and social care services; Increase awareness of, and improve access to this research; Support greater engagement and collaboration between researchers and practitioners involved in researching and delivering integrated care across health and social care contexts. 3. Project Outline The project will be designed, managed and co-ordinated by a collaboration between IRISS (Dr Vivien Moffat/ Dr Stuart Muirhead) and CRFR, University of Edinburgh ( Prof Heather Wilkinson). Partner organisations will form a steering group to oversee progress and will identify and support participating practitioners. Programme delivery will include supporting networking and knowledge exchange between those individuals and organisations undertaking the research projects, and the promotion and dissemination of this research across wider national networks. Each practitioner will be supported by a mentor and will complete a study module from the MSc in Integrated Service Improvement earning 20 credits. (http://www.ed.ac.uk/schools-departments/health/issh/studying/pg-integrated-serviceimprovement) The project will involve four stages over 21 months from the 1st April 2014: 1. 2. 3. 4. 3 4 Preparation and co-ordination Action and evaluation Dissemination and translation Impact evaluation http://www.scotland.gov.uk/About/Performance/scotPerforms/outcomes http://www.scotland.gov.uk/Publications/2012/05/6469/12 09/05/14 The practitioner researchers themselves will be directly involved for a twelve month period between August 2014 and July 2015. 4. Activities and Deliverables Stage 1 – PREPARATION and CO-ORDINATION (April - July 2014) We will work with partners to recruit up to 3 practitioner researchers from each organisation. Key activities during this stage: 1. Steering group meeting in early June to add detail to the overall thematic focus; share recruitment materials; share programme content; address any questions 2. Work with partner organisations to recruit practitioners by end June 3. Identify and recruit mentors 4. Develop training session programme Commitment from partner organisations: ● This project will be supported by IRISS core funding and contributions in kind from both organisations; partners will be asked to contribute £1000 for each practitioner. ● Partners would be required to commit to supporting participation of up to 3 practitioners, for 12 months from Aug 2014 - July 2015. This would include allowing 1 day each week to complete the research project, 6 days over the 12 months to attend training sessions and 2 days to complete the study module at the University of Edinburgh. In addition, we would expect that practitioners would be supported by their line managers and other colleagues. Support from line managers and colleagues was identified as an important enabling factor in the PROP project that may help to facilitate the development of knowledge brokerage activity. Stage 2 – ACTION and EVALUATION: Practitioner Research Programme (August 2014 July 2015) The main activity in stage 2 is to undertake and evaluate a practitioner research programme (PRP) that will provide training and support for health and social care practitioners drawn from the partner organisations. The PRP will run over eleven months, during which time practitioners will engage in a small scale piece of research directly related to the project’s main themes of integration, evidence use and outcomes focused working and to the priorities set in the steering group meeting in stage one. The PRP will involve training and support throughout the process. Six one day training sessions will be delivered over eleven months. Sessions will build knowledge around the co-production and dissemination of research including content on governance and ethics, methods of data collection, analysis, report writing and presentation. The sessions will focus on doing research, sharing experience, developing outputs and evaluating the process. Content of the sessions will be based on the programme used in PROP, but will also be flexible to meet the specific needs of these practitioner researchers. In addition, each practitioner researcher will complete a module from the MSc in Integrated Service Improvement. 09/05/14 Each practitioner researcher will be allocated a mentor who will support the methodological development of the project and provide guidance on relevant literature etc. Mentors, along with partner organisations and the project team will also support practitioners to use their research findings in their practice, and support the dissemination and use of their research findings both within their service, organisation and wider afield. The practitioner researchers and their mentors will aim to meet together during the training sessions and will maintain phone and email contact between sessions. The practitioner researchers will be encouraged to provide support to one another and to see the PRP as the establishment of a practitioner research network. A range of outputs are envisioned and include: a) b) c) d) A report and briefing paper from each project Feedback to the workplace of each participant on the findings Added-value benefits from networking with participants from other organisations Findings to be fed back to all partners and participants during the final one day joint event e) Targeted dissemination work for each project and overall findings as appropriate Evaluating the Process: an evaluation of the PRP will test and explore what we know about practitioner research and build on our learning from the evaluation of the previous PROP project. As well as regular feedback from all participants (practitioner researchers, mentors and partners) we will trial a range of different interventions identified as good practice in practitioner research to identify whether this learning translates across services and into practice. For instance, we will further explore the previously successful approach of recruiting teams of practitioner researchers working on joint projects across more than one organisation. In supporting sole practitioner researchers we may explore methods of sharing learning with colleagues. The PRP participants will be supported by an on-line community of practice via Basecamp, facilitated by IRISS. This will be set up as a private space for those directly involved in the PRP, to share documents, discuss issues on-line, blog about their experiences, share ideas and information. Stage 3 – DISSEMINATION and TRANSLATION (May - September 2015) Each practitioner researcher will be expected to produce a briefing paper based on their practice research project, guided by a template developed by the project team. These outputs will be made available via online repositories for practice and policy audiences (primarily Social Services Knowledge Scotland, the Learning Exchange, IDOX). A grid containing basic information about each study in the practitioner research programme, such as research questions, method, key findings, will also be produced and made available. The individual PRP briefing papers will be widely promoted and disseminated using a range of channels: IRISS and CRFR newsletters, websites, twitter accounts, targeted emails to health professionals, social work managers, teachers and academics. Additionally, the emergence of generic lessons across the various topics under investigation, and building on the findings from throughout the programme, will be drawn together in an accessible format of ‘Key Findings Guide’ written by the practitioner researchers and supported by the academic mentors and project team. These will highlight new insights from across the PRP and will be sent to all local authorities, NHS Boards and social care providers in Scotland and across UK networks5.Additionally, towards the 5 (NB: Social Services Knowledge Scotland is a gateway to information and learning materials for Social Service and Health professionals (http://www.ssks.org.uk/); the Learning Exchange is a digital library for 09/05/14 end of the project, we will hold an knowledge exchange event to reflect and capture experiences of the PRP. Stage 4 – IMPACT EVALUATION (September – December 2015) An evaluation will be built across the whole programme of activities, events and outputs using a range of written and oral tools and strategies. By making use of this continuous evaluation and reflection, IRISS will take the lead in this stage to specifically examine the initial impacts of the PRPs individually and as an overall project. Quantitative metrics will be inappropriate to capture evidence of the likely impact of this project6 7 .Instead a mixed method approach will be utilised to include case studies, written surveys, graffiti walls, recorded ‘sound-bites’ and event evaluations throughout the programme, and semi-structured interviews towards the end of the programme. Drawing on the work of Nutley et al8, the overall evaluation will seek to map ways in which the project activities have achieved the outputs and benefits outlined in the project aims. It should be noted that assessing impacts during the project (stage 3) and directly afterwards (stage 4) will give very early indications of impact; definitive findings will only become apparent in the extended period after the project is completed. social services education and training (http://lx.iriss.org.uk/); IDOX information service is a evidence and research service for the public sector (http://is.idoxgroup.com/products/info_service.cfm). 6 Meagher et al (2008) 7 Molas-Gallart et al (2000) 8 Nutley et al (2007) 09/05/14