Master of Education in Educational Leadership: Community College/Higher Education Brief History of the M.Ed. in Educational Leadership: Community College/Higher Education (CC/HE) Prior to 2002, the EDL Department offered a Master of Education Degree in Educational Leadership with an emphasis in Community College/Higher Education (CC/HE). This program offered preparation for students who planned to enter the community college as faculty members or in leadership roles. At that time, the degree was unique in that only a handful of programs across the U.S. offered coursework specializing in curriculum, theory, and practice at the community college level. At that time, the department also partnered with the Maricopa Community College (MCC) District to offer the M.Ed. onsite; this partnership has existed for 11 years. MCC was requesting at least one doctoral cohort to serve the needs of the community college system. Since the last program review in 2002, the department’s CC/HE program has grown significantly. The M.Ed. in Educational Leadership with a CC/HE emphasis is still offered and growing in student enrollment and graduates. All community college courses have been developed for online delivery, with face-toface course still offered at NAU sites around the state. The two full-time faculty members (up until last year, there was one) mentor and work with part-time instructors who teach courses in the program. The degree is currently offered totally online with student advising primarily accessible through NAU’s Extended Campuses. Program Description: The Department of Educational Leadership offers a Master’s degree (M.Ed.) with an emphasis in Community Colleges/Higher Education Leadership. This emphasis builds on interests in teaching and student affairs so individuals can assume leadership roles in community colleges or other institutions of higher education. Students in this emphasis generally have, or anticipate having, a leadership position at a community college or other institution of higher Program Learning Outcomes: 1. Students will demonstrate the ability to engage and apply appropriate research methods. 2. Students will engage in ethical, professional behavior. 3. Students will demonstrate the knowledge and ability to work with cultural and diverse populations. 4. Students will demonstrate knowledge in core areas of community college/higher education leadership. 5. Students will demonstrate the ability to apply best practices in higher education leadership. 6. Students/graduates will be well prepared to function in leadership settings relevant to their training and experiences within non-profit and for-profit institutions, online and virtual campuses, sponsored campuses and programs, and private institutions. M.Ed. in Educational Leadership-Community College/Higher Education Page 1 learning. The emphasis in community college/higher education requires 36 hours of coursework, as follows: 12 hours of required foundations courses 12 hours of required leadership skills development courses 12 hours of required community college/higher education specialization courses; may include a thesis option reflecting 3 credit hours of work. These hours are distributed as follows: FOUNDATIONS: (12 semester hours) EDR 610 Introduction to Research EDF 630 or EDL 622 Foundations of Ed. Law or Legal Aspects of School Administration CC 580 The Community College CC 680 Higher Education in the United States LEADERSHIP SKILL DEVELOPMENT: (12 semester hours) EDL 600 Leadership Skills EDL 630 Leadership Development EDL 660 Action Learning Modules EDL 680 Master’s Seminar (culminating experience) SPECIALIZATION ELECTIVES: (Select 12 semester hours from the following electives) CC 590 Education Technology in the College Classroom CC 599 Contemporary Developments CC 620 Programs for Access and Opportunity in Higher Education CC 640 Curriculum Construction CC 670 Adult Learners CC 688 College Teaching CC 699 Thesis CC 696 Internship Background Information: Enrollment: The M.Ed. in Educational Leadership: CC/HE experienced a rapid increase in enrollment during the 2004-06 academic years. In part, the enrollment increased as the program was scaled up from initial approval to a more broadly recognized program of study within the department. During the 2004-06 period, the difference between the duplicated and unduplicated counts can be explained by students changing program of study from another M.Ed. in Educational Leadership and by students entering the degree program at mid-year (duplicated counts represent an annual enrollment figure while the unduplicated count references enrollment during the fall term of each academic year). From 2007-13, the enrollment in this master’s M.Ed. in Educational Leadership-Community College/Higher Education Page 2 degree program reached a point of relative stability, maintaining a high enrollment over the past six years. The robust enrollment numbers for the program during this time span can in part be attributed to the population served by this degree program. Higher education has generally not felt the same reductions in budgets that have characterized K-12 settings over the past decade, leading to greater job security and willingness to commit to an advanced degree. With the focus on advanced knowledge and skills in higher education, many of the degree candidates are seeking the degree credential as a means to pursue progressively higher positions within their community college setting. Total Students Enrolled Enrollment Trend: M.Ed. in Educational Leadership: CC/HE 200 180 160 140 120 100 80 60 40 20 0 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 FY 11 FY 12 Unduplicated 2 2 2 141 147 157 149 173 173 Duplicated 3 46 123 190 183 173 165 164 *Duplicated counts were obtained from PAIR data on programs. Unduplicated counts were obtained by using PAIR data for the fall term of each academic year. Unduplicated count was not available for FY 12. Graduation Rates M.Ed. in Educational Leadership: CC/HE Degrees Awarded by Location (PAIR data, duplicated count) Degree Awarded Community Campuses Flagstaff Online Yuma TOTAL FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 FY 11 FY 12 0 1 21 60 68 65 52 58 59 0 0 0 0 0 0 0 0 2 5 0 0 2 0 0 5 1 0 10 0 0 2 5 1 3 4 1 0 1 23 65 70 71 62 66 67 M.Ed. in Educational Leadership-Community College/Higher Education Page 3 Program Diversity NOTE: Data in the following tables include students fully admitted to the program and those candidates in “preparation” status (accepted, but awaiting full admission). Generally, the proportion of students in preparation status is small in any given academic term. The candidate pool for this program is predominantly female (>60%), but represents diverse class of individuals. While the majority of candidates continue to identify themselves as white (>50%), the program has attracted a more diverse candidate group. In the most recent academic year, twenty-three percent of the enrolled candidates were from Hispanic/Latino(a) background, seven percent Black/African American, and 9% from American Indian background. While the percentage of candidates from Hispanic/Latino(a) background is slightly below the state average (30%), the percentages of candidates from Black/African American and Native American backgrounds was higher than the state averages on the most recent census (4.5% and 5.2% respectively). Number of Enrolled Candidates by Gender (PAIR data, unduplicated count. Fall term of each academic year was used for comparative purposes) Gender Female FY 04 1 Fall 05 1 FY 06 2 FY 07 82 FY 08 99 FY 09 105 FY 10 93 FY 11 112 FY 12 109 (50%) (50%) (100%) (58%) (67%) (67%) (62%) (65%) (63%) 1 1 0 59 48 52 56 61 64 (50%) (50%) (42%) (33%) (33%) (38%) (35%) (37%) 2 2 Male TOTAL 2 141 147 157 149 173 173 Number of Enrolled Candidates by Ethnicity (PAIR data, unduplicated count. Fall term of each academic year was used for comparative purposes) Ethnicity FY 04 African American Asian American FY 05 FY 06 FY 08 FY 09 FY 10 FY 11 FY 12 1 1 12 16 14 11 9 12 (50%) (50%) (9%) (11%) (9%) 8%) (5%) (7%) Hispanic American Indian/Alaskan Native White FY 07 4 4 4 7 5 2 (3%) (3%) (3%) (5%) (3%) (1%) 30 32 32 31 47 40 (21%) (21%) (20%) (21%) (28%) (23%) 2 6 5 8 14 15 1%) (4%) (3%) (5%) (8%) (9%) 2 1 1 86 85 98 84 89 93 (100%) (50%) (50%) (61%) (58%) (62%) (57%) (51%) (54%) Two or More Other/Not Specified International 2 4 5 (1%) (2%) (3%) 7 4 4 5 5 6 (5%) (3%) (3%) (3%) (3%) 4%) 1 (>1)% TOTAL 2 2 2 141 147 157 M.Ed. in Educational Leadership-Community College/Higher Education 149 173 173 Page 4 Relationship of the M.Ed. in Educational Leadership: CC/HE program to NAU’s mission and strategic goals? The CC/HE program is committed to supporting NAU’s mission of offering solid graduate-level education through sophisticated methods of distance delivery. The program has been a leader in offering a graduate degree to students not residing on campus and has often been ahead of the curve in terms of getting course work and degrees available through various technologies available at NAU. The program is also committed to NAU’s goals 1 and 2 by offering learnercentered education that is accessible and relevant to students across the state and beyond. Quality of the program Since there are currently only two full-time faculty members whose expertise lies in CC/HE, the CC/HE program relies on faculty across the EDL department and part-time instructors across the state to offer much of the coursework for this degree. The full-time faculty members work very closely with part-time instructors to ensure courses are taught using standard syllabi and that they hold students accountable to consistently high expectations. The two full-time CC/HE faculty members hold doctorates in higher education leadership from major research universities with strong programs in higher education administration. In the last five years, the two faculty members regularly published articles in areas related to CC/HE. Their research has focused on such topics as women in higher education administration, students’ success in higher education, succession planning in higher education, mentoring and diversity in higher education, and distance learning advising, curriculum, and program delivery. Faculty Qualifications Name Yrs Teaching K-12 Oth CC/HE PhD/EdD Med/MA BA/BS Gaye Luna EdD AdultEd M.A. VocEd BA/BusEd 9 9 23 Kris Ewing M.A PE BS PE 0 12 6 Ishmael Munene EdD AdultEd PhD Admin/Policy M.Ed/Intl BS SecEng 0.5 16 Karyn Blair EdD M.Ed Sec BS PE 31 4 Mary Culver EdD EDL M.A. C&I B.S. StatHx 10 8 Mary Dereshiwsky PhD BusAdmin M.S. Acct B.S. Educ 0 21 Ric Wiggall EdD EdAdmin M.A. Sec B.S. Chem&Bio 18 13 M.Ed. in Educational Leadership-Community College/Higher Education Yrs HEd Page 5 William Wright EdD EdLdr M.A. B.A. 28 17 The table below indicates faculty teaching sections of core courses in the program of study: EDL Full-Time Rank Department Courses Taught/Lead Faculty Assigned Core Faculty Gaye Luna Full Prof All CC/HE courses Kris Ewing Clinical Asst Prof Ishmael Munene Assoc Prof EDR 610 Karyn Blair Clinical EDL 600 Asst Prof Mary Culver Clinical EDL 630 Assoc Prof Mary Dereshiwsky Full Prof EDR 610 Ric Wiggall Assoc Prof EDL 680 William Wright Full Prof EDL 622, 660 *EDF 630 has been taught by part-time, contingent faculty members during the most recent three years. Evidence of Teaching Effectiveness and Innovation Course Evaluations Course evaluations for M.Ed. in Educational Leadership: CC/HE classes in the most recent academic year (2011-2102) are depicted in the chart below (5 point Likert scale; 5 is Outstanding; 4 is Very Good). The instrument used to complete course ratings use a Likert-like 5 point scale where a rating of five is defined as Outstanding, a rating of three is Satisfactory, and a rating of one is deemed to be Unsatisfactory. While the course evaluation instrument samples a variety instructional design, instructional delivery, course management and instructor variables, two items were extracted as the best indicators of course quality: The extent to which candidates perceived that the course increased their knowledge and the degree to which the course was considered to be worthwhile. Reviewing the results of courses in the program during this review period, instructors and the overall course content are evaluated as very good to outstanding. Students appear to be very satisfied with the instruction in the Master’s with a CC/HE emphasis. The response rate from students averages about the mid-40% range. Low student response rate is a concern since COE went to electronic methods of rating professors. Student course evaluations for the numerous courses CC/HE vary. The ratings for the courses CC 590 and CC 640 are lower than other CC courses offered to students due to the examination and redevelopment of course content and technological resources in both courses. The redevelopment of CC 590 required a two-year development period where content was reviewed by experts external to the university, learning modules were redesigned, and technological resources were added to the course. In 2011-12, the redeveloped course was M.Ed. in Educational Leadership-Community College/Higher Education Page 6 piloted in the university’s learning management system with cutting-edge technological resources. Problems have been identified with the technological resources offered in the CC 590 course. For CC 640, the course content has been determined not in alignment with the program’s focus of leadership; the content focuses on curriculum in terms of teaching and learning. The CC 640 course will be eliminated from the program or redesigned to meet students’ leadership needs and interests. EDL 630 realized a higher than average level of student satisfaction. An Emeritus faculty member has been teaching EDL for several years and his methodology of instruction and general wealth of experience has led to this high level of satisfaction in EDL 630. EDR 610 has received less than the average level of student satisfaction. EDR 610 is often our master’s students’ first experience with an online course. Additionally, EDR610 has the highest number of classes offered each semester by part-time instructors. The EDL department will be discussing means of raising student satisfaction in EDR 610 through an analysis of available data and then apply intervention strategies. The same is true regarding EDL 660. This course is primarily taught by part-time faculty and it is a course that is applied to other degree programs beyond M.Ed. in Educational Leadership: CC/HE. FOUNDATIONS Course Number and Title EDR 610 Introduction to Research Sections Response Taught Rate 2011-12 (range) 28 50% Increased Knowledge Course Worthwhile 3.80 3.71 4.25 4.23 4.59 4.19 4.23 4.18 4.28 4.25 Increased Knowledge Course Worthwhile 4.37 4.25 4.31 4.40 3.76 3.60 4.63 4.63 (0-100%) EDF 630 Foundations of Education Law 5 35% (6-52(%) EDL 622 Legal Aspects of School Administration CC 580 The Community College 13 40% (0-73%) 12 47% (25-64%) CC 680 Higher Education in the United States LEADERSHIP SKILL DEVELOPMENT Course Number and Title EDL 600 Leadership Skills 6 56% (29-100%) Sections Response Taught Rate 2011-12 (range) 18 50% (11-100%) EDL 630 Leadership Development 7 80% (33-100%) EDL 660 Action Learning Modules 5 42% (30-57%) EDL 680 Master’s Seminar 8 45% (33-60%) M.Ed. in Educational Leadership-Community College/Higher Education Page 7 SPECIALIZATION ELECTIVES Course Number and Title CC 590 Educational Technology in the College Classroom CC 599 Contemporary Developments Sections Response Taught Rate 2011-12 (range) 3 48% Course Worthwhile 3.64 3.55 Not offered in this period 4.60 Not offered in this period 4.60 3.97 3.99 4.61 4.57 4.30 4.32 4.50 4.50 (33-57%) 0 % (%) CC 620 Programs for Access and Opportunity CC 640 Curriculum Construction Increased Knowledge 3 45% (38-52%) 4 54% (50-64%) CC 670 Adult Learners 5 64% (40-100%) CC 688 College Teaching 7 41% (13-54%) CC 696 Internship 2 18% (0-36%) CC 699 Thesis* 1 0% Not rated in Not rated in this period this period * With the limited number of faculty members in the CC/HE specialization area, the program has only been unable to offer the thesis option in extenuating circumstances. The majority of candidates in the program select the internship option as they are not seeking more advanced degrees. (0%) Faculty Contributions to Discipline or Profession through Scholarly, Creative or Professional Activity EDL Core Faculty Publications and Presentations, 2003-2012 EDL Core Faculty Publications Core Faculty 2003-2012 Authored Book Journal Conference Appendix H Books Chapters Publications Presentations n= 14 22 39 122 249 During the time period 2003 through 2012 the fourteen Educational Leadership core faculty authored 22 books, 39 book chapters, 122 journal publications, and 249 conference presentations (international, national, state, regional, and local). These are summarized above and can be found in Appendices H, Core Faculty Publications and Core Faculty Presentations. We consider these numbers to be a substantial contribution to the field of educational leadership. M.Ed. in Educational Leadership-Community College/Higher Education Page 8 The faculty members in CC/HE are very involved in the profession, regionally, and nationally. Since the last review, the senior faculty member in CC/HE has been published as first author or co-author in 14 journals, the major of which are refereed. This individual has attended or presented at 28 state, national, and international conferences, of which manuscripts were published as proceedings in five publications. This individual has served on numerous department, college, and university committees and is a member of varied committees external to the university. Her contacts with the community college/higher education community have extended over a period of 24 years while employed by the university. The junior full-time faculty member in CC/HE has presented at eight conferences, many of which were key-speaker invitations, and has published in three refereed journals. This individual has been involved in programs and committees such as a Mentor for the Obama Scholar Mentor Program, By-Laws for College of Education, New Student Orientations, University Career Women, Campus Environment Team, Commission on the Status of Women, and College Strategic Planning Teams. Both full-time faculty members in CC/HE belong to organizations: American Education Research Association, Association for the Study of Higher Education, American College Personnel Association, National Association for Student Personnel Administrators, Association of American Colleges and Universities, and American Association of Community Colleges. Please see the appendix for a list of all EDL faculty contributions, including some of the CC/HE faculty’s contributions. Program Diversity and Student Engagement with Diversity In 2011, two full-time faculty members from the foundations area (i.e., educational sociology, philosophy, history, and anthropology) were asked by the CC/HE faculty members to review the CC courses for diversity. Comments included the following: (1) include, where applicable, implications for culturally relevant pedagogy, (2) include more of the sociopolitical context of education, and (3) ask students to further address the role of culture, language, race, gender, etc. in the development of their responses to relevant course assignments. These areas for improvement have now been included in the courses. In all of the CC courses, associations, professional organizations, and groups that address diversity are shared with graduate students. Students are encouraged to consider diversity in selecting topics and areas for their research in CC courses. Assessment of Student Learning/Success Candidate learning and/or success are evaluated by reviewing final grades for the courses taken in the program of study. The program has learning objectives for each CC courses, which are achieved through a variety of student assignments and activities. These have been determined by content committees convened in AY 2007-2010. Content experts external to the university reviewed course curriculum, student expectations, and course objectives and goals. All CC courses were developed online during this period with the following goal: Web course development requires using information technology to transform teaching and learning and to better prepare NAU graduates and the Arizona populace in general for the Arizona workplace M.Ed. in Educational Leadership-Community College/Higher Education Page 9 of the future. One vehicle to achieve these goals is to develop and deliver Web courses and course enhancements using a standardized course management system Mentoring and Research Activity of Graduate Student The community college community within the state of Arizona includes 10 community college districts. These districts allow for leadership opportunities and experiences for graduate students. The community college districts contact the CC/HE faculty members each year with internships, research assignments, and scholarship opportunities for CC/HE graduate students. Students in CC courses are encouraged each semester to submit their research as manuscripts for publication or conference presentations statewide and nationally. CC/HE students as current or future leaders in higher education are members of numerous professional associations. Their participation in CC courses includes sharing of contacts, creation of networks, and presentation of professional information and literature in the courses. CC/HE faculty members recruit course and program students to the Ed.D. Program in Educational Leadership. Contributions to the University and Contributions to the Community, State, and Region: The Master of Education (M.Ed.) in Community College/Higher Education (CC/HE) seeks to develop graduates with 21st century domestic and global skills to work in a rapidly changing education market where public and private institutions, government agencies, and business partnerships are the new norm. This new norm requires cutting-edge higher education scholarship and knowledge delivery where students have the digital/social media readiness, solution-focused skills, entrepreneurial ideas, and diversity/global competencies for adaptable professional advancement. With the Master of Education (M.Ed.) in Community College/Higher Education, CC/HE graduates will be prepared to work in this 21st century diverse market comprised of public and private community colleges and universities that operate in a schoolcentric models that require practitioners with blended skills in leadership and student success. Further, CC/HE graduates will be prepared for opportunities in non-profit and for-profit institutions, online and virtual campuses, and in sponsored campuses and programs. Entrylevel positions for CC/HE graduates will include school-centric academic specialists, parttime/full-time ground and online instructors with their expertise in academic disciplines, and trans-disciplinary and business liaisons. Mid-level positions for CC/HE graduates will include positions such assistant dean in enrollment management, executive associate in Ameri-Corp, or assistant director of sustainability. The degree program provides for leadership growth in numerous and varied employment. The CC/HE Program has been viewed as adaptable and collaborative with other academic departments and colleges/schools. These qualities have contributed to students outside of education to enroll in CC courses and the degree program. This degree program is one of the few university programs which allows course/program access without prerequisites. M.Ed. in Educational Leadership-Community College/Higher Education Page 10 Plans for the Future: The CC/HE program is committed to continuously evaluating the effectiveness of the program and making changes that best meet the needs of students within the constraints of the limited resources currently available. Future improvements for the M.Ed. in Educational Leadership: CC/HE fall into four broad categories: Students, faculty/staff, program enhancements, and program delivery system. This self-study indicated several program-related changes. The faculty members in the CC/HE program are currently working on the following changes to the Master’s program. Students: 1. Increase the diversity of the candidate pool. While the candidate pool in the M.Ed. in EDL: CC/HE is more diverse than many programs in the College, the faculty members recognize a need to continue their efforts to recruit and retain a more diverse candidate pool for this program. The program has demonstrated success in attracting candidates from Hispanic/Latino(a) backgrounds (currently 25% of the candidates in the program), yet over 50% of the current candidates identify themselves as white. As part of the plans to develop specific, targeted recruitment strategies, the faculty members and College administration will work with the NAU Graduate College and the Office of Marketing to develop strategies to recruit diverse candidates for this program. Of specific interest would be to continue targeted efforts to recruit students from Hispanic backgrounds and to increase the proportion of candidates from Native American backgrounds (College of Education goals 4 ; NAU Goal 6). 2. Increase student enrollments through the examination of developing a CCHE massive open online course (MOOC), with topics such as social entrepreneurship in higher education, global diversity and the impact on higher education, and assessment strategies for higher education objectives and goals. 3. Include social networking and mobile mentoring as options in CC/HE courses and to communicate with graduate students in the CC/HE program. This includes utilizing technological tools of the 21st century such as social media networks, instant messaging, apps for mobile devices, and twitter. 4. Collect information about students’ experiences in CC/HE courses and program to improve college offerings, utilizing mobile apps. Utilize mobile outreach (a) to engage with students who often don’t respond to e-mails and (b) to send out warnings (i.e., reminders of assignment due dates). Faculty/Staff 1. Review current CC/HE program resources. The CC/HE program currently has two full-time faculty members and largely depends on part-time, contingent faculty members to provide instruction for course offerings across the state. While the heavy dependence on part-time, M.Ed. in Educational Leadership-Community College/Higher Education Page 11 contingent faculty members has generally not been a persistent problem because there are a number of qualified part-time instructors available to teach in the program, the faculty members in the department and program remain concerned about the limited degree to which they can provide curriculum oversight, supervision of instruction, and assure quality control efforts to maintain the curriculum integrity of the program. The program needs to target hiring additional tenure-track or non-tenure track faculty members in CC/HE to assure the continuity and quality of curriculum offerings. 2. Develop a process for identify lead faculty members for the core course offerings. Lead faculty does mentor up to 10-15 part-time faculty. Investigation of incentives for faculty members to engage more with adjunct instructors while continuing to teach in the core curriculum is needed. Program The Master of Education (M.Ed.) in Community College/Higher Education (CC/HE) is a nonlicensure option that seeks to prepare students/graduates for education leadership opportunities. Students enrolled in courses and the degree program come from a variety of majors (e.g., English, Communications, Science), wishing to learn more about higher education environments, whether public or private. CC/HE faculty members have worked with student feedback and external academic partners to make revisions within the program of study without sacrificing the quality and focus of the degree. The prefix of the courses was changed from CC to CCHE in fall of 2012, reflecting community colleges and universities. The program is now referred to as the CCHE Emphasis. 1. The M.Ed. Degree in Educational Leadership with a Community College/Higher Education Emphasis is now a fully online degree. CCHE Courses offered face-to-face are still available throughout the state for those candidates who wish to attend CC courses in distance locations. Program scheduling will be evaluated to identify potential target markets as well as quantity of course sections required to meet student demand in high-need areas and throughout the state. The program faculty members and department administration will work with the Director of Academic Operations in Extended Campuses to develop plans for strategically offering the CCHE program throughout the state, integrating instruction of full-time faculty members with part-time, contingent faculty hires and create a process whereby faculty members in the CCHE area are able to assess the quality of the program in all locations where courses are offered. 2. The CCHE 580 course (The Community College) is only offered in the M.Ed. program, where the course can be used for some community college districts that require the course for teaching qualifications. The program faculty members plan to explore the possibility of integrating this course into other program offerings (perhaps other master’s programs) that may be relevant to prospective candidates working in or intending to become employed by community colleges in Arizona or the southwest region. M.Ed. in Educational Leadership-Community College/Higher Education Page 12 3. Develop a comprehensive and rigorous assessment system for the M. Ed. in Educational Leadership: CCHE. At present, the program uses course grades to assess the effectiveness of the program. CCHE faculty members will work with the Office of Curriculum, Learning Design, and Academic Assessment to craft a comprehensive and rigorous assessment system that is aligned to major program learning outcomes, samples student learning/success across the program, is articulated with university-level learning outcomes, and includes an electronic system to gather key artifacts of student learning and evaluate these artifacts to determine the extent to which candidates demonstrate the major program learning outcomes. CCHE faculty is interested in looking at alternative measures of student success to measure the complex and robust nature of a graduate program. This may include questions on whether students have met their goals, whether personal or professional; whether students have obtained advanced knowledge or a skill set for their employment; whether students were motivated to enroll in future CCHE courses; whether students were able to continue on a path to success after leaving the course, program, or institution; and whether students’ contacts and networks were developed, expanded, or redefined. Delivery System: 1. In the review period, the program shifted from a hybrid delivery (part in-person, part online) offered primarily in a 16-week format, to a fully online program with all core CCHE course offered in short, 7-week formats. The faculty members are very comfortable with the current changes. There are no plans for altering this online delivery system for this degree program at this time. 2. The CCHE courses and program are still offered face-to-face in the metropolitan areas of the state. The need for F2F courses for the rural areas of the state needs to be reconsidered, especially on the reservations where technology continues to offer challenges. 3. The interest for short-term, intensive courses (e.g., 3-week, 3 weekends) in CCHE needs to be determined. This format, whether online, hybrid, or F2F, would allow working professionals additional enrollment opportunities. M.Ed. in Educational Leadership-Community College/Higher Education Page 13