Senior Medical Staff Coordinator
Job Summary
Provides highly skilled support via liaison representation to committees, medical staff departments,
physicians, and other hospital personnel. Performs complex, specialized function-related
administrative tasks with minimal supervision. Supports the Director in program implementation and
process changes pertaining to regulatory and accreditation compliance, and resource utilization.
Essential Functions

Coordinates all aspects of medical staff committees including compiling agenda material,
accurately documenting minutes following regulatory requirements, generating follow-up
correspondence, researching and preparing information for medical staff leadership, and
strictly protecting credentialing and peer review confidentiality. Provides consultation
regarding privileging, credentialing, reappointment, and corrective action processes as defined
in the medical staff bylaws and applicable policies and procedures. Coordinates communication
of information among medical staff departments, clinical service areas and administration.

Provides professional assistance and serves as a resource for medical staff members regarding
medical staff bylaws, rules and regulations, hospital and medical staff policies, state statutes,
licensing boards regulations, and other regulatory and accreditation agency standards and
parliamentary procedure. Facilitates and drafts revisions to department rules and regulations
and privileging criteria to maintain compliance. Coordinates physician training and educational
programs sponsored by medical staff services. Provides orientation to new medical staff
leaders. May be responsible for GME and/or CME activities.

In consultation with supervisor, may communicate sensitive and confidential issues with
medical staff leaders and/or senior administration, including peer review and professional
conduct involving physicians and allied health professionals. May interact directly with internal
and medical staff legal counsel. Uses judgment and discretion to maintain peer review
protection of hospital and medical staff.

Maintains an accurate, secure, and current database of physician and allied health provider
information. Uses various internal resources and databases to gather and analyze physician
and allied health credentialing and performance data used in the reappointment, peer review,
and performance improvement processes of the medical staff.

Maintains quality controls on all aspects of physician and allied health credentialing and
reappointment processes and assures the credentialing activities are completed within
appropriate timeframes. Exercises judgment and discretion in recognizing legal implications of
credentialing functions and medical staff issues. Drafts appropriate correspondence utilizing
knowledge of state statutes and legal guidelines in requesting additional information from
external medical and legal sources if necessary. Assists with appropriate credentialing
procedures, forms and time limits. Maintains an effective process for maintaining current
information for expirable credentials, e.g. license, DEA, insurance. Assists in orienting new
medical staff members to hospital protocols and services.

May oversee and/or manage the collection and compilation of performance data for physician
and allied health quality profiles. This includes working with department chairmen, quality
staff, and other hospital staff to identify sources of data and methods of presenting and
analyzing data to identify trends.

May oversee the preparation, distribution and maintenance of the physician emergency
department call schedules. Maintains knowledge of EMTALA regulations and coordinates
interface among administration, legal counsel, department chairmen, and the Emergency
Department to ensure compliance. Facilitates the resolution of call issues as they arise utilizing
appropriate resources including but not limited to medical staff leadership chain of command.
Minimum Qualifications
Must possess strong interpersonal skills and general knowledge of healthcare administration, and
regulatory compliance.
Requires Certified Professional Medical Services Management (CPMSM) and/or Certified Provider
Credentialing Specialist (CPCS) or comparable experience and knowledge in medical staff services. 3 5 years of experience in medical staff services or comparable work experience is required.
Must possess extensive knowledge of medical staff operations, policies, rules and regulations,
regulatory agency guidelines and standards. Must possess demonstrated leadership abilities. Requires
experience interacting with physicians in highly sensitive situations. Must possess strong verbal and
written communication skills. Requires astute judgment in human relations skills to interface and
communicate in an articulate manner with medical staff, administrators, legal counsel and hospital
personnel. Requires the ability to work with common office software and equipment.
Preferred Qualifications
Knowledge of medical staff computer software programs is desirable.
Additional related education and/or experience preferred.
About Banner Gateway Medical Center
Experience innovative technology and exceptional opportunities for growth and development at
Banner Health's newest state-of-the-art hospital, recognized by U.S. News and World Report as one of
Phoenix's Best Hospitals. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers
176 private rooms, eight operating suites, a 37-bed emergency department and shares a campus with
the Banner MD Anderson Cancer Center. Key specialties include oncology, obstetrics, bariatric surgery,
emergency and other services that focus on meeting the changing needs of the dynamic and growing
community we serve. In fact, our 60-acre campus was built with room to triple in size. With state-ofthe-art technology such as comprehensive electronic medical records, physician order entry, digital
radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the
innovative resources you need to provide your patients with the best care possible.
About Banner MD Anderson Cancer Center
Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides
world-class care for oncology patients - both inpatient and outpatient - and has also brought leading
oncology programs to the Banner Gateway campus including Stem Cell Transplantation and
comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a
brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 50 infusion
bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a
program that utilizes the electronic surveillance partnership in caring for the patient, where remote
nurses have the ability to interact with patients via two way audio-video to assist the bedside nurse
with patient care.
About Banner Health
Banner Health is a comprehensive, award-winning, nonprofit health system with facilities in seven
western states. Throughout our network of hospitals, primary care health centers, research centers,
labs, physician practices, and much more, our skilled and compassionate professionals use the latest
technology to change the way care is provided. The many locations, career opportunities and benefits
offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.