College of William and Mary Collection Assessment Earl Gregg Swem Library Cathy Reed, Director of Collections and Content Services Margaret Clendenen, Collection Assessment Assistant May 2012 Table of Contents I. Introduction …………………………………. 2 II. General Collections ……………………… 3 III. Trends …………………………………………. 7 IV. Overlap Analysis …………………………. 7 V. Authority/Core Lists – Books ……….. 8 VI. Interlibrary Loan Requests …………. 9 VII. Serials ………………………………………… 10 VIII. Databases …………………………………. 12 IX. Summary …………………………………… 12 Appendices A – M are available at L:\AllDepartments\Collections Assessment\Final Report 1 Swem Library Collection Analysis – Summer 2011 Snapshot I. Introduction As part of the College’s strategic planning, under Grand Challenge 1 “Be a Leader Among Liberal Arts Universities”, Swem Library was charged with conducting a collection assessment to determine collection strengths and weaknesses. This assessment is intended to ascertain Swem’s ability to support Goal 2 of Grand Challenge 1, “Provide more robust support for teaching research, scholarship, and creative activities”. Various evaluative tools were used: OCLC’s Collection Analysis tool – compares our collections against all the holdings in WorldCat and against selected peer institutions Choice’s Outstanding Academic Titles and Books for College Libraries -compares our collections against these standards of quality Journal Citation Reports (JCR) – critically evaluates leading scholarly and professional journals to measure research influence and impact Online catalogs and websites of peer institutions - verifies ownership of specific journals, monographs and databases Specific evaluations conducted: General collections - from WorldCat information Interlibrary Loan requests - analyzed by call number, language and % owned by peers Serials – analyzed by JCR data and % of titles owned by peers for our recently cancelled titles in FY 08-09 and FY 09-10 Databases – analyzed and compared the most commonly held databases of our peers to Swem’s current database holdings. It should be noted that Hargis Library at VIMS, the Wolf Law Library, and Richard Bland College have unique OCLC collection symbols and their data is not included in this analysis. Peers In consultation with the Interim Dean of Libraries and the Provost’s webpage the following thirteen institutions were selected as our peers: 2 Boston College, Brown University, Dartmouth College, Duke University, Georgetown University, Miami of Ohio, Princeton University, Tufts University, University of NC- Chapel Hill, University of Notre Dame, University of Virginia, Vanderbilt University, and Wake Forest University II. General Collections Methodology and Analysis using the OCLC Collection Analysis tool We emailed the Head of Collections or Acquisitions at each of our peer institutions to ask for their permission to use their institution as part of our collections assessment. All of our peers granted us permission to use their data. We used the peer data for three parts of the assessment: LC classification comparison, foreign language materials, and overlap analysis. LC Classification Subject Analysis For the LC classification comparison, we grouped together LC classifications into broad subject headings and calculated that subject’s percentage of the library’s entire collection. This is indicative of collection balance and strength in the individual library. The number of total materials (in all formats) and distribution of these materials by subject heading varies greatly. For instance, a peer can have many more books than Swem in a subject but it could be a lower percentage of their total collection. W&M Exceeds Peer Avg. W&M Fall Below Peer Avg. A - General Works BC,BD,BH, BJ - Philosophy BF - Psychology BL-BM, BP-BT, BV, BX - Religion C - Aux. Sciences of History D-DR - European History E - History of the Americas DT - African History F 1-975 – Hist. of the Americas, Local Hist. F1001-3799 - Brit, Dutch, Fr, Latin & Sp. Amer. GE - Environmental Sciences K-KZ - Law GR-GT - Anthropology M-MT - Music HB-HC Economics ** N-NX - Fine Arts HD-HJ - Business ** P-PT - Language and Literature ** J-JX - Political Science PJ - Oriental language ** L-LT - Education PQ - Fr, Ital, Spanish, Portuguese ** PR - English Literature ** PT - German ** PS - American Literature ** Q - General Science QA – Mathematics/Comp. Sci T-TX - Technology QC - Physics U-UH - Military Science QE - Geology Z-ZA - Bibliography, Library Science QH-QR - Biology R-RZ - Medicine S-SK - Agriculture W&M Meets Peer Avg. DS - Asian History DU - Oceanic History DX - Romanies/Gypsies G-GB - Geography GC - Oceanography GV - Recreation & Leisure H - Gen. Social Science HA - Statistics HM-HX - Sociology QB - Astronomy QD - Chemistry V-VM - Naval Science ** W&M far exceeds the peer average or severely falls below the peer average See Appendix A for complete data IPEDS data To put this data into perspective, it is necessary to take into consideration the data from the Integrated Postsecondary Education Data System (IPEDS) for degree programs. We compiled a document of schools offering similar programs as those offered by William & Mary. (Appendix B) For all of W&M’s programs (doctoral, master’s and bachelor’s) we checked the programs offered by our peers. We then cleaned 3 our datasets so that we only compared similar data. For example, since W&M has a doctoral program in Anthropology, we compared Anthropology data to other schools offering Anthropology Ph.D. programs. On the other hand, since W&M only offers a bachelor’s degree in Sociology, we compared our Sociology data to other schools offering only a bachelor’s degree in Sociology. In many of our stronger subject areas outlined above, W&M offers Ph.D. or MA/MS programs. Strong collections should be expected. In the case of strong subject content where we only offer undergraduate programs, the influence of strong endowments is evident (i.e. Economics, British and American literature). Where Swem falls below our peers, in some instances, there is an explanation: In the case of Philosophy, 11 of our peers offer advanced degrees, 9 of which are Ph.Ds. Of peers offering only undergraduate degrees, Dartmouth College (1.8%) and Wake Forest (2.7%), are comparable to W&M’s 1.9%. Religion – 6 peers offer a Ph.D., 1 offers a Master’s. 2 offer a Bachelor’s; Dartmouth College (3.9%), and Tufts University (3.4%) are both below W&M’s 4.5% Law – 8 peers offer a J.D. degree. Range is 1.3% (UNC-CH) to 1.8% (Georgetown). Mean=1.5% W&M’s 1.2% is lower but the Wolf Law Library data is not included and Swem is not responsible for fully supporting this degree. General Science, Technology, Military Science, Bibliography/Library Science are not degree programs and therefore are adequately represented. BUT there are areas of concern as well: At W&M, each History doctoral student develops a minor field in a non-US geographic area such as African, British, or Latin American or a non-U.S. comparative theme. With W&M’s strong history degree programs the expectation is that our collections would meet or exceed those of our peers. European History – W&M- 5.2% - Only Miami of Ohio (4.0%) and Tufts (4.6%) are lower. Highest –Princeton (7.8%) and Georgetown (7.4%) Median=5.9% Latin & Spanish History – W&M -0.5% – Vanderbilt (.9%) and Georgetown (.9%) were highest; Notre Dame (.3%) and Tufts (.4%) were lowest. Median=0.5% African History – W&M-0.5% - Highest- Georgetown (1.1%) and Princeton (.8%). Lowest is Notre Dame (.4%) Median=0.6% 4 Music – W&M (3.4%) is slightly below the median (3.5%) for all libraries but is #5 out of 6 libraries (next to the bottom) of those offering only an undergraduate degree. This range is: Boston College (2.1%) to a high at UNC-CH (5.1%). Fine Arts/Art/Art Studies – W&M (3.3%) is below the median (3.9%) for all libraries but is #4 out of 5 libraries (next to the bottom) of those offering only an undergraduate degree. This range is: Georgetown (2.9%) to a high at Brown (4.3%) Foreign Language and Literature – 3 general Library of Congress subject classification areas were selected for review, Oriental, Romance, and Germanic. Materials are in all languages dealing with this LC subject classification. Deficiencies for materials IN a foreign language are addressed in more detail in the following section. Oriental: Overall W&M is next to the bottom at 0.2%, slightly below the median (0.3%) The range is: Miami of Ohio (0.1%) to a high at Georgetown (1.7%). No IPEDS degree data is available. Romance: Overall W&M is the lowest at 2.2%. Highest is Dartmouth at 6.7% Median = 4.0%. For those offering an undergraduate degree: the high is Dartmouth at 6.7% and the low is Duke at 3.3%. Germanic: Overall W&M is the lowest at 0.8%. Highest is Vanderbilt at 2.5% The median=1.9%. For those offering an undergraduate degree: the high is Dartmouth (2.0%) and the low is Miami of Ohio (1.0%) Recommendation – Increase funding for the above areas of concern. The recent creation of the relatively new majors in Africana Studies and Asian & Middle Eastern Studies may require additional support and liaisons and faculty should be consulted. Foreign Language Materials For the foreign language materials, we looked at ten different foreign languages, corresponding to the ten foreign languages currently taught at William and Mary. We calculated the percentage of total materials IN these languages, in ALL call numbers, for William and Mary and each of our peer institutions. See Appendix C for full data on all languages and W&M programs. Language Arabic Chinese French German Hebrew Italian Japanese Latin Russian Spanish Percentage of WM’s Collection 0.1% 0.1% 2.7% 1.6% 0.01% 0.8% 0.1% 0.5% 0.5% 1.1% Average Percentage of Peers’ Collection 0.7% 0.9% 4.8% 5.6% 0.2% 2.0% 0.3% 0.7% 2.0% 3.9% Of our foreign language materials, French is the highest (2.7%) followed by German (1.6%) and Spanish (1.1%) Peer comparison: French – Overall: W&M is 2.7%. Only Miami of Ohio has a lower % (1.8%). Princeton was the highest at 7.5%. Median=5.1% Offering Undergraduate degree only: W&M is the lowest (2.7%) and the highest is Dartmouth 5.8%) Median=4.9% German – Overall: W&M has the lowest % (1.6%). Next lowest is Miami of Ohio (1.8%). Princeton is the highest at 9.6%. Median=5.7% Offering Undergraduate degree only: W&M is the lowest (1.6%) and the highest is Dartmouth (5.2%). Mean = 4.3% 5 Spanish – Overall: W&M has the lowest % (1.1%). Next lowest is Miami of Ohio (1.3%), then Tufts and Wake Forest (1.6% each). UNC-Chapel Hill and Notre Dame are the highest at 6.4%. Median=4.2% Offering Undergraduate degree only: W&M is the lowest (1.1%) and the highest is Dartmouth (5.8%). Mean= 2.9% Taking this information and narrowing even further to specific call numbers, Swem is below our peers in the subject area of foreign language and literature. For example, this means that for students studying French literature, we are dramatically deficient in items IN the studied language for that subject area. Peer comparison in the native language: PJ - Oriental Languages and Literatures - 21.5% of our titles in this call number are in the language compared to a median of 52.50% for our peers. PQ - French, Italian, Spanish and Portuguese literature – 61.3% of our titles in this call number are in the language compared to a median of 80.4% for our peers. PT - German, Afrikaans, Scandinavian, etc. literature- 50.7% of our titles are in the language compared to a median of 76.20% for our peers. W&M has the highest percentage of materials in English at 90.7%. Median=73.3% Recommendation – Swem needs to increase purchases of materials in the subject area of foreign languages and literatures as well as materials IN the language. Possibly institute a slip approval plan with a vendor such as Casalini Libri. Faculty currently review GOBI slips for selection so they are familiar with the process. With increased acquisitions in various languages, there are possible implications for Swem’s Cataloging Dept. and/or increased expenses to outsource the cataloging of these materials. Visual Materials ‘Visual Materials’ is the term used by OCLC to include formats that would be projected, such as DVD, VHS, Laserdisc, filmstrips, slides, etc. Visual materials released in the years 2005-2010 were compared for # of titles, % of total collection and reviewed for trends. W&M is firmly near the top of the peer list for % of total collection at 4%. Only Wake Forest is higher at 7%. Dartmouth, Duke, Georgetown, Tufts and UVA are tied with W&M at 4%. Lowest are Princeton and Miami-Ohio at 1%. Overall the number of visual materials acquired for each publication year has declined for every peer. In the case of W&M, the fact that visual materials are 4% of our collection for PY2005, with 610 items, and 4% for PY2010, with only 373 items, illustrates the general decline in overall acquisitions during that 6 year period. Dramatic reductions are seen at Miami-Ohio and Tufts. Miami-Ohio went from 635 items for PY2005 (3%) to 19 items for PY2010 (0.1%). Tufts went from 976 items for PY2005 (6%) to 9 items for PY2010 (0.2%) To explain this reduction, one can look to the increased availability of streaming media. A check of the peers’ database holdings shows they each have either purchased or subscribed to various streaming media products. 6 W&M has also recently increased our streaming media collection to include upwards of 8700+ titles which are not in the OCLC WorldCat data. Recommendation – Increase funding to continue the project to replace outmoded VHS format with either DVD or streaming formats. W&M will participate in a more detailed media collection analysis project with other VIVA libraries that may offer more specific recommendations regarding cooperative collection development and resource sharing. See Appendix D for complete data. III. Trends E-books vs. print The trend toward e-books is evident in the WorldCat data and W&M is more than keeping up the pace. For 2005, 0.4% of our new monographs published that year (59 titles) were electronic. With steady increases each year, by 2010, that number had grown to 12% (1160 titles). W&M is in the upper percentile of all peers in this area. The median percentage of e-books for publication year 2010 was 5% for all libraries. The extremes for publication year 2010 are 81% at Tufts and 0.3% for Wake Forest. The data also illustrates the trend of declining monographic purchases. Over the publication dates of 2005-2010 W&M’s acquisitions (print and electronic) declined 23.8%. 11 of our peers had higher % of cuts. It needs to be noted that while our peers’ numbers are down substantially, they all (with the exception of Tufts) purchase significantly more books than W&M. Tufts – UVA Vanderbilt Duke -72.5% -57.2% - 47% -45% Brown Dartmouth Princeton Notre Dame -43.4% -43.2% -42.2% -38.3% Georgetown UNC-CH Miami (OH) Boston College Wake Forest -31.8 -26.3% -25.1% -21.1% -20.5% For complete data, see Appendix E. Visual materials More vendor offerings for streaming media products will continue to be preferred for their ease of access, 24/7. While no specific analysis was made for audio formats, streaming audio is also on the rise. IV. Overlap analysis The OCLC Collection Analysis tool provides an overlap analysis for our general collections data against our peers. Statistics are provided to illustrate what items are held in common, or duplicated, and what percent is unique to each library. Swem does not own a very high percentage of titles that are in the various peer libraries while the peers tend to own a much higher percentage of Swem’s holdings. This can be attributed to the difference in collection size. % of others’ collections owned by Swem Highest: Wake Forest (36.0%); Tufts (34.8%); Miami-Ohio (32.2%) Lowest: Princeton (12.8%); UNC-CH (16.7%); UVA (17.6%) 7 % of Swem’s collections owned by peers Highest: Duke (61.6%); UVA (56.9%); UNC-CH (54.4%) Lowest: Tufts (24.6%); Wake Forest (32.2%); Georgetown (36.2%) See Appendix F V. Authority/Core Lists - Books Books for College Libraries and Outstanding Academic Titles The OCLC Collection Analysis tool was used to analyze the quality of William and Mary’s collection compared to titles recommended by Books for College Libraries and Choice’s Outstanding Academic Titles. Books for College Libraries includes 49,000+ works published up to 1988. Choice’s Outstanding Academic Titles includes over 10,000 works reviewed from 1991 through the present; updated annually. Together they provide a useful, although limited, evaluation over time. Ten of William and Mary’s graduate programs were selected for analysis. For each subject, we calculated the percentage of BCL’s and OAT’s holdings currently owned by William and Mary. The second number is the total number of books in the category. There are many breakdowns for each category. For example, Anthropology has categories of Anthropology, Anthropology, General; Ethnology, Social and Cultural Anthropology; Folklore; Manners & Customs, General; Proverbs; and Social Usages, Etiquette. The general subject category was used for the chart. To see all the category breakdowns, view Appendix G. Degree Program Anthropology Biology Computer Science Education History Physics Psychology Business Chemistry Public Policy Books for College Libraries 76%/419 63%/878 44%/197 74%/1057 78%/9143 74%/1135 83%/508 74%/3671 56%/324 73%/2393 Outstanding Academic Titles 85%/125 72%/396 59%/107 87%/242 88%/1953 78%/326 94%/193 82%/931 59%/81 88%/645 The OCLC Collection Analysis tool does not allow for comparing these evaluative resources against the peer holdings. Recommendation – Computer Science, Chemistry and Biology are the areas that are lowest and need further evaluation. Liaisons working with these departments should be involved in determining faculty satisfaction with our book (and e-book) collections. Are books a primary need? Or do they rely more heavily on the journal literature? It should be noted that each of these areas fared very well for overall % of collection by the LC call number. (see page 3) 8 VI. Interlibrary Loan Requests We looked closely at our Interlibrary Loan (ILL) requests for 2010. ILL requests are the best possible indication of what our collection lacks while illustrating a demonstrated need. The data for this analysis includes only titles that Swem does not own and that were filled by lending libraries. (Swem allows ILL service for items that are checked out. This data has been stripped out.) Book Requests Call numbers with the highest percent of ILL requests were P (20%), H (12.6%), B (11.60%) and D (11.10%). This data supports the findings of the OCLC Collection Analysis tool regarding overall strengths and weaknesses of Swem’s collection (see page 3). The breakdown for some of the language and literature, P, (20%) call numbers: PN at the highest at 5.8%; PR-PS is second at 3.9%; PA-PD and PF-PM is next at 3.7%; PQ is 2.6%, PT is 0.59%. All Ps, other than PR-PS, fall below peer average too. Many of the foreign language requests fall into this category. H requests (12.6%) cover economics, business and sociology. Sociology is the highest percentage at 6%. Our collections in this area meet peer average. Our strong liaison involvement and library instruction in Sociology may possibly be credited for a higher number of requests in this area. Economics requests were 1.6% which supports the analysis that shows Swem collections exceeding peer averages. A closer look at the B requests (11.6%) shows the majority of the ILL requests were in the BL-BX (religion) area (8.10%) and this area of our general collection falls below peer average. BF (psychology), an area that exceeds peer average, only requested 1.8% of all requests. The D area (11.1%) of our collection also falls below peer average for European and African history, while meeting peer average for Asian history. In comparison, our strong E and F call number areas, History of the Americas, only requested 2.7% and 4.2 % respectively. 17% of all ILL book requests were in a foreign language, across all call numbers. In total, 786 items were requested that were in 23 foreign languages. Most requested languages Spanish French German Italian Chinese Latin Russian Japanese # of requests 228 213 128 96 31 19 17 14 % of all language requests 29% 27.1% 16.3% 12.2% 3.9% 2.4% 2.2% 1.8% See Appendix H for full data, including information on publication years and peer ownership. Journal Requests Call numbers with the highest percent of ILL journal requests were R (Medicine - 18.1%), Q (science17.4%), H (social sciences - 16.5%) and L (education - 7.2%). A closer look at the Q and H requests shows QH-QR (biology) was responsible for 7.9% of all requests and HM-HX (sociology) accounted for 8.8% of all requests. 9 15% (n=260) of all ILL journal requests were from journals with foreign language titles. However, not all of these articles will be in foreign languages. Swem has strong overall collections in all of these areas (exceeding or meeting peer averages) but it should be noted that in the case of the sciences (R & Q) and social sciences (H & L), students and faculty rely more heavily on the journal literature. Swem has reduced its number of subscriptions over the last few years and a closer look into the serials collection will come in the next section of this assessment. See Appendix I for complete data. Recommendation – ILL is a vital service supporting the teaching and research needs of the university. While it is not the goal of Swem to acquire everything that we lack, the data should continue to be evaluated for the acquisition of key subscriptions, monographs and DVDs. Adequate funding and staffing is essential to maintain this highly effective and efficient service. VII. Serials Serials comprise the largest portion of Swem’s collections budget (69%) and require a continuing budgetary commitment. Rising costs and inflationary increases have forced Swem to review and cancel subscriptions in FY 08-09 and FY 09-10. Cancelled Serials projects In FY 09-10, due to inflationary pressure and flat budgets, Swem was forced to search for a way to cut costs. Working in close consultation with the academic departments, Swem cancelled 325 serial subscriptions from across all subject areas, both in print and electronic formats. These cancelled titles were compared with peer holdings by checking each of their online catalogs. Do the peers have current subscriptions to the titles we were forced to cancel because of budgetary concerns? 77 serial titles (24% of our cancellations) are currently held by 10 or more of our peers. 12 titles (15.6% of the 77 titles) are currently owned by all of our peers. 13 of these 77 titles (16.9%) are included in Journal Citation Reports, indicating they are highly regarded titles with high impact factors. See Appendix J for specific titles. Mandated budget cuts forced a cancellation project in FY 08-09. Along with some databases, the 41 titles in the Wiley journal package were cancelled. 38 of the titles (93%) are currently owned by all of our peers. See Appendix K for specific titles. Some of the print and e-journal cancellations we made are available full-text in various databases so access may not have gone away for all of these titles. However, there remains uncertainty as to whether the vendor will continue to provide access, as titles are always being dropped and, to a lesser extent, added. 10 Recommendation – Continue to monitor ILL requests for journal articles and add subscriptions where appropriate. Provide funding for article purchase on demand, especially in the sciences, where faculty have requested such a service. The college needs to allocate funds each year to address inflationary pressure in subscriptions. Serials Evaluation – Journal Citation Reports data Journal Citation Reports (JCR) use citation data to measure research influence and impact of journals in the area of sciences and social sciences. Coverage: over 10,100 journals from over 2,600 publishers in approximately 238 disciplines from 84 countries. Where JCR rankings contain more than 100 journal titles in a discipline, we used a cut off of the top 100 ranked journals for our evaluation. Program Anthropology Applied Science Biology Computer Science Education History Physics Psychology Business Chemistry Public Policy Africana Studies (Ethnic Studies in JCR) Sociology Women’s Studies W&M - Overall % 78% 76% 80% 83% 76% 72% 74% 82% 82% 70% 66% 40% Peers - Average % 74% 77% 76% 79% 71% 80% 79% 87% 82% 80% 75% 67% Rank among Peers 3 (tied)/14 10/14 2 (tied)/14 5/14 6/14 12/14 12/14 13/14 9/14 14/14 12/14 14/14 58% 45% 73% 60% 14/14 13/14 See Appendix L for complete data and journal titles. Areas of concern: Areas where Swem’s holdings are ranked the lowest and/or next to lowest compared to peers (Psychology, Chemistry, Ethnic Studies, Sociology and Women’s Studies) should be thoroughly reviewed. Is the curriculum being supported by our current holdings? Are the omissions in areas that are not emphasized or taught at W&M? For a university with prestigious PhD History and Physics programs, being ranked 12th is too low. Further investigation is needed - are the areas of European and African History lowering Swem’s ownership ranking? This is a previously identified area in need of resources. Recommendation – Work with liaisons and faculty to identify essential journal titles. Examine interlibrary loan journal requests for JCR titles not owned by W&M to assess need/demand. Provide funding for article purchase on demand, especially in the sciences, where faculty have requested this service. 11 VIII. Databases Databases comprise 9.2% of Swem’s collections budget. Combined with serials (69%), this means that more than ¾ of Swem’s total materials budget is already committed as we begin each new fiscal year. This negatively influences our ability to consider new subscription products, as we cannot sustain the continuing costs. The option to purchase access (ownership vs. subscription) requires substantial outlaying of funds, again, problematic with flat budgets. Comparing Swem’s database holdings against our peers was particularly problematic. Swem maintains a tight, concise database list, with databases meeting certain criteria centered on purchase or subscription. Our peers are much more inclusive, allowing for individual e-books, websites and other free resources in their lists. Some freely accessible databases remain on the peer list (for possible inclusion in Swem’s list) but mostly these ‘non-databases’ were stripped from the list before a comparison of proprietary databases could be conducted. See Appendix M. Appendix M lists a total of almost 400 databases (allowing for variations and some repetition in titles and acronyms) that are not in Swem’s database list and are owned by at least 4 of our peers (pared down from a list with almost 5600 titles) . As this is a work in progress, many of the Reference titles listed as held in paper by Swem have already been converted to electronic access. The goal of this spreadsheet is to inform the Electronic Resources Committee and the liaisons of potential resources to support our curriculum while indicating peer ownership. At that point, any suggestion for purchase/subscription would be vetted through established guidelines. Recommendation – Have the college allocate funds each year to address inflation in database subscription costs. Continue to purchase access to collections whenever possible. Continue to actively investigate and trial new databases that support the W&M curriculum. Continue to review reference materials for replacement with online versions. IX. Summary Swem Library has excellent collections in a variety of formats. This lengthy, detailed examination of Swem’s collections provides an opportunity to identify areas of strength (of which there are many!) as well as provide a basis for collection improvement. The addition of peer data provides a benchmark. When new programs are considered, there needs to be an assessment of Swem’s collections and an increased allocation of funds from the college to Swem on a continuing basis to support these new programs. Making sure that the library resources are adequate should be considered a fundamental part of a program’s start-up costs. For example, Area Studies and Interdisciplinary Programs need more support. Our work is cut out for us as we strive to fulfill our mission in Challenge One, Goal 2, to “provide more robust support” for our faculty and students’ scholarly needs. Liaisons will be invited to closely examine the data in their areas and plan, with their faculty and the Director of Collections, a strategy to address our deficiencies. Library Administration can support these efforts financially, to the extent the budget 12 allows. Swem will continue to fully support the teaching and research needs of our faculty and students while becoming a library with exceptional collections. 13