Process and Preparation Package Registered Nurse Registered Midwife Level 2 Personal Classification Contact: Nurse Advisor (Workforce Development) Nursing and Midwifery Office Telephone: 6244 2147 Email: NMO@act.gov.au Revised by Nursing & Midwifery Office, Dec 2015 Page 1 of 26 Contents Purpose ......................................................................................................................................... 3 Definition of Registered Nurse/ Registered Midwife Level 2 ....................................................... 3 Role of the Registered Nurse/ Registered Midwife Level 2 .......................................................... 3 Guiding Principles ......................................................................................................................... 5 General Process Principles ............................................................................................................ 5 The Application Process ................................................................................................................ 6 Roles and Responsibilities ............................................................................................................. 8 Applicant’s responsibilities ........................................................................................................... 8 Supervisor’s responsibilities ......................................................................................................... 9 Referee’s responsibilities .............................................................................................................. 9 Assessment Panel’s Duties ............................................................................................................ 9 The Chief Executive’s Delegate’s Responsibilities ...................................................................... 10 Moderation Panel’s Duties ......................................................................................................... 11 Nurse advisor’s Role.................................................................................................................... 11 Appendix 1 .................................................................................................................................. 13 Generic Selection Criteria ........................................................................................................... 14 Appendix 2: ................................................................................................................................. 16 Information to assist in completing the application ................................................................... 16 1. Addressing the Selection Criteria ........................................................................................... 16 2. Preparing a Resume ............................................................................................................... 18 3. Health Directorate – Vision, Values, Objectives .................................................................... 19 4. Relevant Legislation ............................................................................................................... 20 Appendix 3: Formulating a Personal Performance Plan ............................................................. 22 Appendix 4: Frequently asked questions .................................................................................... 25 Page 2 of 26 FRAMEWORK FOR REGISTERED NURSE / MIDWIFE LEVEL 2 PERSONAL CLASSIFICATION The purpose of this framework is to: Define the process for the career advancement of Level 1 Registered Nurses and Registered Midwives (RN/RM) who are permanent officers of the Health Directorate to a Level 2 Personal Classification. Definition of Registered Nurse/ Registered Midwife Level 2 RN/RM 2 refers to a RN and/or RM who has demonstrated competence in advanced nursing or midwifery practice, provides guidance to RN’s/ RM’s level 1, enrolled nurses, assistants in nursing and nursing and midwifery students in the delivery of nursing and/or midwifery care; and acts as Team Leader in the absence of the Clinical Nurse/Midwife Consultant (CNC/CMC) Role of the Registered Nurse/ Registered Midwife Level 2 1. Provides advanced nursing and/or midwifery care consistently and competently to patients/clients of varying complexity, including: Incorporation of a risk assessment approach to practice, whilst working within the boundaries of professional legislation and existing policies and procedures. Acting as a role model, a core clinical resource person, and a source of expert clinical knowledge within the respective discipline based on: Comprehensive, contemporary specialised nursing and/or midwifery knowledge Expertise and skills in the area of practice Understanding of legislative requirements The exercise of sound clinical judgement 2. Remains current in specialised knowledge, expertise and skills through continuing professional development and ongoing education. 3. Supports education within the scope of practice. Facilitates competency-based practice in accordance with the Nursing and Midwifery Board of Australia Standards for Practice, Codes and Guidelines http://www.nursingmidwiferyboard.gov.au/ ) and other specialty-specific competency guidelines, through: Provision of support to less experienced staff Preceptorship of new staff Page 3 of 26 Participation in area-specific activities such as in-service education Support and promotion of reflective practice. 4. Communicates effectively and appropriately (orally, non-verbally and in writing) in a diverse range of situations, using consistent and transparent processes. 5. Provides leadership within the multidisciplinary team to facilitate optimum health outcomes through: Co-ordinating clinical care Being autonomous in professional decision making, within scope of practice, when required Initiating clinical care activities Accepting accountability for clinical decisions and actions 6. Supports safe and evidence-based practice within the scope of practice through: Promotion of evidence-based practice Contribution to research and/or promotion of the utilisation of research as a source of learning and innovation Collaboration with peers 7. Makes regular contribution to the development and review of clinical practice, protocols and policies. This includes: Supporting policy change and new clinical initiatives in order to foster a dynamic workplace Leads quality improvement initiatives within the area of practice 8. Demonstrates the ability to consistently display commitment to, compliance with and leadership in high quality Customer Service, Equity and Diversity, Occupational Health and Safety and Industrial Democracy principles, practices and relevant legislation relating to these areas, and an understanding of and commitment to the organisation’s values. Page 4 of 26 Guiding Principles The overriding principle of advancement to Registered Midwife or Nurse Level 2 is that the nurse and/or midwife functions and is seen by the organisation, as a source of expert nursing and/or midwifery knowledge, skills and attributes. Therefore, during the selection process, the Registered Nurse or Midwife Level 2 (Personal Classification) must demonstrate that they fulfil a higher level of skill and a more demanding role than would generally be expected of a registered nurse or registered midwife at the highest increment of Level 1 in a designated area. General Process Principles The process should ensure that applicants have equal opportunity to demonstrate their suitability to be recognised for advancement. Applicants should have reasonable access to information relevant to the duties and the clinical area. There should be no restrictions, other than set eligibility requirements, which may deter potential applicants from obtaining information or from applying for advancement or which prevent them from being considered for advancement. Selection must be made without unlawful discrimination as prohibited by the Discrimination Act 1991 and PSMA Standard 1 Part 3 – Equal Employment Opportunity (EEO). Selection Procedures are merit based and fair. Decisions are made without favouritism or patronage and with regard to merit, equity and natural justice and only use relevant information. Applicants have a reasonable opportunity to advance their case for selection. Applicant claims are fully and fairly considered and feedback is available for all applicants. The selection process is reported fully and accurately. (ACT Public Service Nursing and Midwifery Enterprise Agreement 2013-2017) Page 5 of 26 The Application Process 1. The Applicant submits application to the Nurse Advisor (Workforce Development). The preferred method of submission is electronic. (See contact details on front page). 2. The Nurse Advisor (Workforce Development) forwards applications, electronically, to members of Assessment Panel and the CNC/CMC applicable to the Applicant’s specialty area. 3. The Assessment Panel, which includes the CNC/CMC or an agreed alternative RN/RM 3 or above, meets, assesses the application and interviews the Applicant. 4. The Assessment Panel Chair informs the Nurse Advisor (Workforce Development), electronically, of the outcome for each Applicant, and then forwards documentation to the Nurse Advisor (Workforce Development) via email or internal mail. 5. Final approval (or denial) is required from the Director of Nursing or Delegate for the specialty area. 6. The Nurse Advisor (Workforce Development) informs the applicants and the Clinical Nurse/Midwife Consultants of the application outcome in writing. 7. For successful applicants within the Health Directorate, the Clinical Midwife/Nurse Consultant/Nurse Manager completes the Establishment Variation Authorities (EVAs), and submits these to Shared Services to enable upgrade to personal classification RN/RM Level 2. Clinical Nurse/Midwife Consultants at Calvary Hospital inform Calvary Human Resources who then action outcomes for Calvary Hospital employees. 8. Unsuccessful Applicants are advised to discuss their application with the CNC/CMC in their area, and work with him or her to develop an individual professional development plan. 9. If an unsuccessful applicant is dissatisfied with the outcome of the application, reassessment by a Moderation Panel can be sought within 14 days of notification of the outcome. This must be submitted to the Nurse Advisor (Workforce Development)., who will then arrange for a Moderation Panel to address grievances. An Applicant may access the Internal Review Procedure contained in Schedule 5 of the ACT Public Service Nursing and Midwifery Enterprise Agreement 2013-2017. Page 6 of 26 The Application Process Registered Nurse/Midwife Level 1 meets with CNC to develop Performance Management Agreement or Professional Development Plan, with aim of applying for personal classification to Registered Nurse/ Midwife level 2. Applicant completes application and submits to the Nurse Advisor (Workforce Development).) Nurse Advisor organises assessment panels and distributes applications to panels Assessment Panel assesses application and interviews applicant Assessment Panel Chairperson advises Nurse Advisor of recommendations Nurse Advisor forwards recommendations to Area Delegate (DON) for final endorsement Unsuccessful applicants may seek reassessment by a moderation panel Nurse Advisor informs applicants & CNC/CMC of application outcomes Unsuccessful applicants meet/discuss with CNC/CMC to work on Professional Development Plan by a Moderation Panel Page 7 of 26 Roles and Responsibilities Applicant’s responsibilities The responsibility of the applicant is to complete the application and clearly provide evidence of the skills and abilities required for Registered Nurse and/or Midwife Level 2 advancement. In order to fulfil this responsibility the applicant is advised to: 1. Attend ‘Registered Nurse/Midwife Level 2 Personal Classification Information Session’ in order to prepare an application. (Bookings to be made via Capabiliti) 2. Prepare the application in a timely manner. This allows sufficient time for: o the Applicant to prepare their Personal Performance Plan in collaboration with the CNC/CMC (See Appendix 3) o the Supervisor and Referee to read the application prior to writing their reports 3. Provide supporting documentation to supervisor (such as academic records, certificates of course attendance) as evidence. The supervisor will then acknowledge this in his or her report to the assessment panel; (please do not send copies of these documents) 4. Include a list of supporting documentation (as sighted and signed by the supervisor) with the application. You may also include your Capabiliti Individual Training History. 5. Submit (electronic and typed preferred) all the required application documentation outlined below, and provided in Appendix 1, on or before the due date. A guide to addressing the Selection Criteria and preparing a Resume is provided in Appendix 2. Required application documentation: o Covering letter o Applicant details o Address to the generic selection criteria for the RN/RM 2 position o Resume o Personal Performance Plan o Supervisor’s report o Referee’s report o A list of supporting documents, signed and dated by CNC/CMC (originals of which have been sighted by the applicant’s supervisor) Page 8 of 26 Supervisor’s responsibilities The supervisor is usually the Clinical Nurse/Midwife Consultant. Alternatively, following communication with CNC/CMC and Nurse Advisor (Workforce Development), a Registered Nurse or Midwife Level 3 or above working in the applicant’s clinical area can complete the supervisor’s report. The Supervisor’s responsibilities are to: 1. Read the Applicant’s application; 2. Complete the supervisor’s report, addressing the selection criteria, giving as much detail as possible regarding the Applicant’s knowledge, skills and attributes; 3. Sight documentary evidence supporting the application, (such as academic records and certificates of course attendance) provided by the Applicant. Record sighting by signing the list of supporting documents and in the area provided on Supervisor’s report; 4. Inform the applicant’s manager, ADON and DON (the Delegate) of the application. 5. Participate as a member of the assessment panel (with 2 independent members); 6. Work with prospective applicants as well as unsuccessful applicants in the specialty area to develop an individual Personal Performance Plan (ACTPS Performance Framework), which addresses areas identified as requiring additional development. Referee’s responsibilities The applicant requires a report from one (1) other referee. The referee must be a Registered Nurse Level 2 or higher, and must have recent, direct knowledge of the applicant’s work performance. The referee’s responsibilities are: 1. Read the applicant’s application; 2. Complete the referee’s report, addressing the selection criteria, giving as much detail as possible regarding the applicant’s knowledge, skills and attributes. Assessment Panel’s Duties The assessment panel is comprised of three (3) members; the Clinical Nurse/ Midwife Consultant or an agreed alternative RN/RM3 or above from the applicant’s specialty area and two independent panellists. The independent panel members are Registered Midwives or Nurses Level 2 or higher Page 9 of 26 The panel Chairperson is a Clinical Registered Nurse or Midwife Level 3, unless agreed otherwise. The applicant’s supervisor cannot be the panel Chairperson. Each panel member must have completed training in the selection process and selection techniques through Health Directorate SDU Maintaining integrity through the application of the merit principle, equity and consistency in the advancement and selection process; The Assessment Panel’s responsibilities are to: 1. Convene quarterly to assess applications for advancement to Personal Classification Registered Nurse and/or Midwife Level 2; 2. Assess suitability for advancement to Registered Nurse/Midwife Level 2 through the review of the application and interview; 3. Provide a detailed written Assessment Panel Report of the assessment process for each application and a recommendation based on their findings for the Nurse Advisor (Workforce Development) to action; 4. Panel members have equal responsibility and accountability for: o Assessing applicants; o Ensuring that the process is equitable; and o Contributing to the recommendation. The Chief Executive’s Delegate’s Responsibilities The Delegate gives final endorsement of the assessment panel’s recommendation through considering: all information provided in the selection report, including applications, references and assessments; the selection or moderation panel's recommendation; individual assessments; and any other additional relevant information. The Delegate must be satisfied that: the selection process was merit based and fair; the process was consistent with the EEO program, and all applicants were assessed on the basis of knowledge, skills and abilities “The Delegate should not be a part of the selection committee.” (ACT Public Service Nursing and Midwifery Enterprise Agreement 2013-2017, Schedule 5, Clause 8.3) Page 10 of 26 Moderation Panel’s Duties If unsuccessful, the applicant may seek reassessment by a moderation panel within 14 days of notification of the outcome. The Moderation Panel will comprise two (2) or three (3) members, but not be limited to: a. A panel chair who has appropriate skills and experience (should be a clinical RN/RM Level 3 unless otherwise agreed); b. A person who has appropriate skills and experience, nominated by the Agency Consultative Committee; and c. A person who has appropriate skills and experience, nominated by the Chief Executive from a list of employees, and agreed by both parties.” (ACT Public Service Nursing and Midwifery Enterprise Agreement 2013-2017, Schedule 5, clause 7) The responsibilities of the Moderation Panel are to: Convene at the written request of an applicant; Reassess the applicant’s application to establish if there is an apparent absence of procedural fairness or inappropriate application of the selection process general principles; Produce a detailed written report of the outcome of their reassessment and a recommendation regarding advancement to Registered Midwife or Nurse Level 2, which will be forwarded to the Nurse Advisor (Workforce Development) and the Delegate for the applicant’s work area. Nurse Advisor’s (Workforce Development) role The primary role of the Nurse Advisor (Workforce Development) is to support and facilitate the process of advancement to Registered Midwife/ Nurse Level 2 for nurses and midwives employed under the ACT Public Service Nursing and Midwifery Enterprise Agreement 2013-2017. The Nurse Advisor (Workforce Development) does this through: Supporting the integration of Registered Nurse and/or Midwife Level 2 advancement and selection into all relevant areas within Health Directorate through liaison and education of stakeholders. Coordinating and facilitating the application process for Personal Classification Registered Nurse and/or Midwife Level 2. Page 11 of 26 Acting as a contact point for guidance, advice and support in aspects of the Registered Nurse and/or Midwife Level 2 Personal Classification career advancement and selection process. In order to perform this role, the Nurse Advisor (Workforce Development) is responsible for the following: 1. 2. 3. 4. The formation of Assessment Panels; Provision of support and advice to Assessment Panels; Facilitation of venues and meeting times for panels; The receipt of applications for personal classification level 2 and distribution of these to Assessment Panels; 5. Liaison with relevant Clinical Nurse/Midwife Consultants or agreed alternatives when they are required to participate on assessment panels; 6. Acceptance of reports from Assessment Panels; 7. Submission of Assessment Panel reports to area Delegates for approval or otherwise. Page 12 of 26 Appendix 1: Application documents Applicants, Supervisors and Referees are asked to complete documentation electronically and to submit these documents electronically to the Career Advancement Coordinator. To enable this, documents are provided in ‘Microsoft Word’ format. To assist applicants in addressing the Selection Criteria and preparing a Resume, suggestions are provided in Appendix 2. Regular information sessions are provided through SDU regarding career advancement. Applicants are encouraged to attend these sessions as a part of their professional development. Additionally they provide an opportunity to successfully complete the required application and optimise interview performance. Prior to submitting an application, applicants should ensure all 8 of the following documents have been included: o o o o o o o o Covering letter Applicant details Resume Address to the generic selection criteria for Personal Classification RN/RM 2 Personal Performance Plan Supervisor’s report Referee’s report A list of supporting documents with Supervisor’s signature to indicate originals have been sighted by the Applicant’s Supervisor. Page 13 of 26 GENERIC SELECTION CRITERIA- Registered Nurse/ Midwife Level 2 Personal Classification 1 Registered or eligible for registration as a Registered Nurse/Midwife with the Nursing & Midwifery Board of Australia and any other registration required by the specific field. Example: State AHPRA registration number 2 A registered nurse or midwife whose qualification meets the minimum standard for registration in Australia, with a minimum of three years full-time equivalent (FTE) post registration experience in the relevant field, or A registered nurse or midwife who holds a post-graduate qualification eligible for recognition through remuneration of a qualification allowance, and 12 months FTE experience in the relevant field. Please note that transitional years in Nursing and Midwifery do not count towards 3 years FTE as the graduate year is a consolidation year. Example: Clearly describe for how long and how many hours you have worked in area. e.g. 2 yrs at 56 hrs fortnight; 2 yrs full-time. 3. Extensive demonstrated competence in providing direct patient care (for patients of varying complexity) utilising the nursing process and incorporating a risk assessment approach while working within professional legislation and existing policies and procedures. Examples: Accurately, appropriately & flexibly assess, plan, implement, monitor, evaluate & respond to client health needs in accordance with existing practice standards, codes of ethics, guidelines, policies & strategies. This includes: Comprehensive clinical nursing knowledge Application of expertise in the clinical area Exercises sound clinical judgement Is a role model & a core resource person 4 Proven leadership ability. Examples: Within the multidisciplinary team facilitates best possible health outcomes Practices autonomously, within scope of practice, when required Takes the initiative & is accountable for activities. Is flexible -adapts & works effectively within a variety of situations. Leads the team regularly & willingly Page 14 of 26 5 Support education within the clinical area with evidence of a commitment to the fostering of a learning culture, through: - Implementation of an individual professional development plan - Active contribution to and participation in specialty area-specific education and training. - Facilitation of competency-based nursing practice for students, and new or less experienced staff as outlined in Australian Nursing and Midwifery Council and other relevant specialty-specific guidelines. Examples: Assists in orientation & preceptorship & attends to competency-based assessment. Has ongoing commitment to professional development of self and others, & knowledge of current trends in the relevant field Uses principles of adult learning, teaching & educational theory Accesses appropriate education & staff development opportunities. Facilitates reflective practice 6 Demonstrated ability to communicate effectively and appropriately (orally, non-verbally and in writing), in a diverse range of situations, including negotiation and consultation using consistent & transparent processes. Examples: Promotes & maintains effective interpersonal relationships within the workplace team and with clients. Facilitates discussion & resolution of moral & ethical challenges. Demonstrates effective negotiation & conflict resolution skills 7 Support safe and evidence-based practice within the clinical area through: - Participation in policy, protocol and procedure development - Promotion of and/or contribution to research as a source of current evidence-based practice in the specialty area. Examples: Participates in area specific activities such as being a regular & significant contributor in policy & procedure development; Seizes opportunities for contribution to research & innovation 8 Demonstrated knowledge, leadership and commitment to high quality Customer Service, Equity and Diversity, Occupational Health and Safety and Industrial Democracy principles, practices and relevant legislation relating to these areas and an understanding of and commitment to the organisation's values. Page 15 of 26 Appendix 2: Information to assist in completing the application 1. Addressing the Selection Criteria 2. Preparing a Resume 3. Health Directorate– Vision, Values, Objectives 4. Relevant Legislation 1. Addressing the Selection Criteria Selection criteria are based upon specific role requirements for the position being advertised, in this case Level 2 Registered Nurse or Midwife. They describe the qualities, skills, knowledge, experience and qualifications required to effectively perform the role. Having applicants address identical selection criteria ensures compliance with Equal Employment Opportunity requirements. The ability to demonstrate fulfilment of the requirements of each criterion is essential for the Registered Midwife/Nurse Level 2 personal classification applicant. Applicants are rated by an Assessment Panel, against the selection criteria, in order to assess suitability for the role. Additionally, completion of selection criteria will help to prepare for interview. Addressing the selection criteria requires contemplation and analysis of personal and professional attributes, which is a useful preparatory exercise, as interview questions usually relate to the selection criteria. In order to address the selection criteria the Applicant must: o Provide specific evidence which demonstrates an ability to meet the selection criteria. For example you can provide actual examples from your work place which demonstrate expert management of complex clinical scenarios or conflict resolution; o If possible, provide an indicator of success or a result. For example, describe a positive health outcome which resulted from your management of a complex clinical scenario or implementation of evidence based practice in your area. o Match examples with the most appropriate criterion. Some examples will demonstrate ability for more than one criterion. o Discuss examples in relation to criterion. For example communication, leadership, courses attended or recognition received. Page 16 of 26 A good way to present examples within the selection criteria is to use the STAR method described below. Situation – describe the situation. Task – what did you do? Action – how did you do it? Result – describe the outcome/s of your action/s. For more information on using the STAR method and addressing selection criteria, go to: http://www.apsc.gov.au/publications-and-media/currentpublications/cracking-the-code/factsheet5 To begin your address to the selection criteria, open a new document and include your name as a header on each page. On the first page write your name, contact details, position applied for and a short title indicating the purpose of the document, such as ‘Statement of Claims against the Selection Criteria’. o Use headings to list criteria. Address each criterion using clear language with specific and relevant examples from your current and past work, extra-curricular activities, education and training. o If a criterion has more than one part, (e.g. ‘extensive demonstrated competence in providing direct patient care…utilising the nursing process, and incorporating a risk assessment approach…’), ensure you address each part of the criterion, ‘direct patient care’, ‘nursing process’ and ‘a risk assessment approach’. o Complete a grammar and spell check on your computer. o Check presentation. Is it clear and concise? Is it easy to read and understand? o A maximum of 500 words for each criterion is adequate to demonstrate your claim against the selection criterion. Page 17 of 26 2. Preparing a Resume There is no one right way to prepare a resume, just certain principles or guidelines. Use labelling, clear formatting and alignment, and white space to ensure your valuable information is noticed. Use only one plain font – Times New Roman, Arial, Helvetica, or Century Schoolbook. Use a combination of bullet points and short paragraphs. Check for errors. Don't over-capitalise or over-bold. Be consistent in formatting. Put dates, titles, full stops etc in similar places throughout your resume. This helps the reader to easily read and digest your information. Be consistent with language. Make the resume simple and easy to read. Make sure that your resume is well presented and organised, so that the panel can immediately see the most relevant information remember clear headings and lots of white space. Balance the resume as to what the employer will consider most important / relevant. Presentation Make sure that your application is typed and professionally presented. Check for spelling and grammatical errors. Paper Ordinary, white, A4 paper is perfectly acceptable. Print on dark paper may be difficult to read and will not photocopy well. http://www.opencolleges.edu.au/careers/resumes/how-to-write-a-resume http://www.monash.edu.au/students/career-connect/apply-for-a-job/resumes.html Page 18 of 26 3. Health Directorate – Vision, Values, Objectives Vision The ACT Government’s vision is of healthy individuals participating in a healthy community. Members of our community should be able to: o o o o Access appropriate, high quality services which meet their needs Make and implement healthy lifestyle choices Achieve equitable health outcomes Act as partners with their health care professionals in their own health care This vision is founded on principles of equity, well-being, consumer participation, compassion and mutual respect. Objectives The ACT Government’s key objectives for health are to: o Maintain the good health status enjoyed by the ACT population as a whole o Narrow the gaps in health outcomes between certain individuals and groups o Strengthen the health of the community by leading whole-of-government action addressing the social determinants of health o Improve health and community care systems Values Health Directorate’s values are articulated in the Health Action Plan, which was developed as a result of the Health Directorate Summit, held in February 2002. These values guide all health and community care policy development, planning and service delivery in the ACT. These values are: Care Be diligent and conscientious in providing a safe and supportive environment for everyone. Show commitment to providing the best care and be willing to go the extra mile. Excellence Be prepared for change and strive for quality improvements. Value and reward excellence in practice and outcomes. Develop and contribute to an environment Page 19 of 26 where every member of the team is the right person for their job, and is empowered to perform to the highest possible standard. Collaboration Give time, attention and effort to others, encourage everyone to work together to achieve the best results. Respect and acknowledge everyone’s input, skills and experience. Integrity Be open and trustworthy in communication with others. Ensure correct information is provided in a timely way to others. Be accountable, reflective and open to feedback. 4. Relevant Legislation Health Practitioner Regulation National Law (ACT): Republication 3: Effective July 1, 2015 http://www.legislation.act.gov.au/a/db_39269/current/pdf/db_39269.pdf Occupational Health and Safety in Health Directorate Health Directorate is committed to Occupational Health and Safety in the workplace. Occupational Health and Safety (OH&S) is about promoting a safe and healthy working environment for all staff and eliminating death, disease and injury in the workplace. Relevant Legislation Work Safety Act 2011 and Work Safety Regulation 2011 Public Sector Management Act and Standards 1994 Useful websites with further information: www.psm.act.gov.au/workplace.htm www.workcover.act.gov.au Page 20 of 26 Equity and Diversity in Health Directorate Health Directorate is committed to equity and diversity in the workplace. Equity is about a fair go for all. Diversity is about recognising and embracing differences. Applied together they provide a holistic approach to management and leadership aimed at creating an inclusive workplace environment that uses and values the talents, abilities and contributions of all people. Relevant Legislation ACT Discrimination Act 1991 Public Sector Management Act and Standards 1994 Useful websites with further information: http://www.hrc.act.gov.au/ Industrial Democracy in Health Directorate Health Directorate is committed to Industrial Democracy in the workplace. Industrial Democracy is about staff having the opportunity to influence decisions affecting their work, their working environment and processes. It is about establishing a climate for problem solving and decision making through open communication, access to information and collaborative strategies. Customer Service in Health Directorate Health Directorate is committed to high quality customer service principles as set down in the ACT Government Customer Service Standard. Page 21 of 26 Appendix 3: Formulating a Personal Performance Plan The Performance Framework is intended to improve the workplace experience of all staff, through strengthening staff-manager relationships, increasing clarity of expectations and encouraging regular two-way discussions. Within this framework, work performance involves three elements: The way that we reflect our values and behaviours through our work The knowledge and skills that we need; and The work that we do. The explicit reference to values/behaviours recognises the importance of how we do our work, not just the tasks and outputs. Central to this framework are open, regular and meaningful discussions between managers and staff about ‘how you are going’ in your work, which provide acknowledgment of positive achievements/behaviours and regular, frequent feedback, both constructive and positive as needed. Both the individual and their supervisor are responsible for ensuring this occurs. Yearly performance plans written collaboratively between staff and managers should be followed by formal reviews at 6 and 12 months. The Canberra Hospital utilises the ACT Public Service Performance Framework to implement this process. Supporting documents are available at: acthealth/c/HealthIntranet?a=da&did=2155388&pid=1368684538, Calvary Hospital utilises Annual Development Plans (ADP) to implement this process. These are available on the Calvary Health Care Intranet at: ‘Organisational Development’. Linking to ADP is now online. The following is one process which can be followed in the development and implementation of a Professional Development Plan. Page 22 of 26 1. Professional performance review What are your strengths and what areas would you like to improve in regard to each of the following? o o o o o Clinical performance Leadership Education Communication Support of safe & evidence based practice 2. Identify goals Discuss with your manager what skills and knowledge you have. Then look at what skills and knowledge you can develop in your current role in order to achieve your goals. Set clear, realistic goals. 3. Prepare your Professional Development Plan o o o o Divide your plan into short and long-term goals Be clear on what outcomes you expect Consider who can support you in achieving your goals Consider the goals and values of Health Directorate and how your Professional development Plan reflects these 4. Identify resources which can support the implementation of your plan. o Identify colleagues with skills and/or knowledge they might share with you. Discuss your goals with them and seize opportunities to work together and harness their skills and knowledge for your professional development. o In-service education provided through The Canberra Hospital Staff Development Unit (SDU) is a valuable resource o When possible, attend ward or unit team meetings to gain insight and further knowledge o Identify opportunities to contribute to education in your area. Research your special area of interest and present your findings to your colleagues o Is there an education programme you can undertake, such as university study - locally provided, by distance or on-line? o Is there a special interest group you can join to further your education. For example the ACT Wound Management Group o Contribution to policy and procedure review in your area will consequently improve your knowledge and understanding specific to the area. Page 23 of 26 5. Record your progress Record your progress as you execute your Professional Development Plan. Keep upto-date records of education sessions attended. Additionally, keep a record of informal education undertaken, such as literature reviews or informal education sessions with colleagues. This information can be kept and updated in a professional portfolio. 6. Evaluate your Professional Development Plan Re-assess your strengths and weaknesses in the light of your recent educational experiences. Assess how effective your plan is in terms of meeting your goals. Meet with your manager as agreed in your plan to discuss your progress. These opportunities can be used to evaluate what has been effective and what has not been supportive of your professional development. The Performance Framework helps us as individuals and teams to: know what is expected of us and have a say in the setting of these expectations have meaningful communication about what great performance looks like and how we can achieve it ask ‘How am I going?’ talk about areas for improvement, and be recognised for our strengths and achievements. This clarity helps each of us to look at our own work and identify better ways of doing it. The Nursing and Midwifery Board of Australia has identified continuing professional development activities. This information is available at the link above. Page 24 of 26 Appendix 4: Frequently asked questions I practice in a ‘narrow’ specialty field for which few nurses or midwives are familiar with skills or knowledge. Am I eligible to apply for registered Nurse or Midwife Level 2 personal classification? A nurse or midwife who practices in a ‘narrow specialty field’ is not necessarily practicing at Registered Nurse or Midwife Level 2 level. You must be able to demonstrate your ability to fulfil each of the selection criteria relevant to your area. I have been registered for 3 years, and have spent my graduate year and the following two years in the same area. Am I eligible to apply for Registered Nurse or Midwife Level 2 personal classification? A nurse or midwife who has completed only 3 years in a speciality area which includes their graduate year are not eligible to apply as the graduate year is a consolidation year. If they have completed post graduate study in the speciality during that time, they are able to apply. I am knowledgeable and able to practice ‘new’ or highly technical skills. Does this, in itself, make me eligible for Registered Nurse /Midwife Level 2 personal classification? Practicing new skills or performance of any particular task or class of tasks could reflect changes occurring generally to all levels of nursing care and treatment which is a general change in the overall standard of nursing. These general changes to nursing care and standards do not fulfil the requirements for the Registered Nurse /Midwife Level 2 personal classification. I have many years midwifery or nursing practice and have worked in many different areas. I am competent to perform a large variety of tasks. Am I eligible for advancement to Registered Nurse or Midwife Level 2? A nurse or midwife may be able to undertake and perform some tasks better than other nurses or midwives, or be considered an ‘all rounder’; however this does not necessarily mean that the practice is at the Registered Nurse or Midwife Level 2 level. I have worked in my area for several years and am often called upon by colleagues to give advice regarding clinical care of patients. In addition to this I attend all mandatory training and have attended other education Page 25 of 26 sessions pertinent to my area in my own time. Does this make me eligible for advancement to Registered Nurse or Midwife Level 2 personal classification? You are clearly advancing in your nursing or midwifery practice, however you need to demonstrate competency in several areas to meet the requirements of the selection criteria for Registered Nurse /Midwife Level 2. In addition to demonstrating your capability as a clinical resource and dedication to your own continuing education, you need to examine your practice in regard to leadership, education of others, communication and support of safe and evidence based practice. This is best achieved in collaboration with your CNC or CMC. This process is inherent to the development of your Professional Development Plan. (See Appendix 3) If I transfer to another area, can I retain my Registered Midwife/ Nurse Level 2 personal classification status? This is addressed in the (ACT Public Service Nursing and Midwifery Enterprise Agreement 2013-2017 at clause 31.3 as follows: “31.3 A RN/RM Level 2 may from time to time seek transfer to another work area, and retain their Level 2 status, subject to the following: a) the request should be discussed by the employee with the manager and CNC (or equivalent) of the losing and gaining work areas; b) the employee must lodge an application according to the agreed selection process to assess the employee's suitability to work at Level 2 in the new work area; c) where a transfer to a vacant position in the new work area is immediately available, the employee may transfer there as a RN/RM Level 1, pending the outcome of the assessment process; d) if the employee's application is successful, then the employee will be back paid as Level 2 to the date of first transfer to the new work area; e) if the employee's application is not successful on the first occasion, then the employee may reapply for assessment at a later time, but in that case, there will be no back pay in the event that the employee is successful” (ACT Public Service Nursing and Midwifery Enterprise Agreement 2013-2017) Page 26 of 26