Dundee Partnership Management Group - Improvement Planning Workshop Attendees: Alan Kane, DWP Alice Bovill, Community Representative David Martin, DCC Chief Executive (from 1/12/14) Drew Walker, NHS Tayside Eric Guthrie, TACTRAN Gillian Ballie, Scottish Enterprise Graeme Murdoch, Police Scotland Hazel Scott, NHS Tayside Kay Barton, Scottish Government Martin Tait, Scottish Fire & Rescue Service Paul Davies, DCC Community Planning Peter Allan, DCC Community Planning Scott Ross, Improvement Service Tanya Brienesse, DCC Corporate Improvement Summary: From an outline of the nine areas covered by the Improvement Service questionnaire given by Tanya, the group decided to focus on the three categories where there was less agreement with the statements. The lack of agreement arose through a combination of people not knowing enough to provide an answer to the individual statements, and disagreement with the statements. Below are tables summarising actions identified by the group for each of the three categories followed by additional notes relating to them that received less discussion. It was recognised by the group that actions relating to one category could have an impact on other categories, and notes on actions are not repeated in the below. As well as discussion on the specific areas, the below three principles were raised by David Martin, Kay Barton, and Drew Walker. Quality Assurance At a National level, as report is about to be produced looking at this that identifies a number of ingredients for success. These include; o Strong leadership from both politicians and senior officers o A clear, manageable set of priorities o Influence on resources is real, not just around the margins of what is available o Planning for prevention needs to include new developments, not just ‘stitching existing services together’ to fit the agenda Achieving More It is important that DP Management Group members are clear on what they do within the Partnership At present, it feels as though the Partnership is not quite there. There are only low levels of challenge between Partners The level of challenge and overall achievement is likely to improve if other things are done right. Changes that are currently being looked at will help with this Achievement needs the right conditions to work in and information to work with Promoting Equity / Fairness Equity is a key concept, and Partners should continuously work towards closing the gap between the most deprived areas and other parts of the city All staff should be encouraged to be oriented towards Equity / Fairness Cultural changes may be needed in Partner agencies to make effective steps towards promoting Fairness Dundee Partnership Management Group - Improvement Planning Workshop Category 6 – Accountability Issue Action Constructive Criticism & Challenge / Clearly identifying Partner responsibility within the task Develop a dashboard of indicators that is reported to all Partners and focuses on the Partnerships top priorities (Note, this is already under development) Clearly identifying Partner responsibility within the task Clearly identifying Partner responsibility within the task How will we recognise success? Lead Officer Name Start date End date Dashboard will be regularly reported to the DPMG and will assist in progressing relevant items Peter Allan Draft to DPMG in December 2014 Ongoing, subject to annual review Identify specific Partner contributions to dashboard priorities Reporting of measurable progress by Partners for each area of work Peter Allan and relevant DPMG members First DPMG meeting in 2015 Ongoing progress reported in Annual Report Ensure that all Partners Corporate Action Plans reflect / contribute to the SOA Explicit reference to SOA priorities are highlighted in Corporate Action Plans Relevant DPMG members During 201516 Reviewed annually Discussion took place on the definition of accountability in context Who are / should Partners be accountable to? o Each Partner will have its own internal chains of accountability o Accountability between organisations is something intangible o Ultimately, all Partners are accountable to the residents of Dundee What are the consequences of not delivering? o Potentially less influence at the Partnership table in future There needs to be a ‘clear ask’ at the start of the process Other Items Discussed Focussed reporting back to Partners on how they are doing with respect to progressing SOA items to enable them to identify areas needing further work The above actions require clear leadership, decision making and follow through, as well as mutual respect between Partners Dundee Partnership Management Group - Improvement Planning Workshop Category 7– Use of Resources Issue Action The Partnership has not undertaken analysis of what is being spent DCC and NHS Tayside to share resources on the top four priorities already identified; The Partnership has not undertaken analysis of what is being spent Reducing substance misuse via the ADP Improving early years outcomes via the Lochee Pathfinder Improving job outcomes through the Employability Partnership Health & Social Care integration Partners work towards joining up financial systems and how decisions are made. Agencies should consciously realign resources towards tackling poverty (Note: Scottish Enterprise have shared budget information with the Partnership at recent meetings. The Chief Executives of DCC and NHS Tayside also meet regularly to discuss funding) Partners do not know what resources are deployed locally Partners to better share buildings, fleet, and functions, including workforce development opportunities, with each other, especially in areas of priority. (Note: this will require identification of opportunities where staff share skill sets e.g. leadership training) How will we recognise success? Identification and removal of financial obstacles to improved performance Lead Officer Name Start date End date Peter Allan Commenced during 2014 Review quarterly at DPMG meetings April 2015 Review quarterly at DPMG meetings December 2014 June 2015 Sandy Flight George Manzie Ian McDonald (NHS) Sandy Berry (NHS) Increasing alignment of budget setting processes, decisions, and targeting of resources to Community Regeneration Areas Peter Allan Sandy Flight George Manzie Ian McDonald (NHS) Sandy Berry (NHS) Confirmation that joined up approaches are being taken to secure best value across the Partnership’s collective resources Peter Allan / Andrea Calder Dundee Partnership Management Group - Improvement Planning Workshop Other Items Discussed Resources include money, facilities, and staff If the Partnership identifies an area of work in addition to the four key priorities then o Mapping information should then be used to help prioritise spend and avoid duplication o Within the area of work, small steps in the right direction should be identified and implemented e.g. sharing premises, allocating some joint working time for staff o A Partnership approach is required on the use of savings generated as a result of integration or prevention activities o Note: The Lochee Pathfinder is a current example o Note: NHS Tayside are currently examining their transport network and rationalising fleets. There may be benefits in doing similar across Partners Dundee Partnership Management Group - Improvement Planning Workshop Category 8 – Performance Management and Reporting Issue Action Link DPMG and organisations in a clear way Develop a Communications Strategy for the Partnership. This should include; Instigating corrective action to address underperformance Using the dashboard to communicate results in key areas Reporting to the general public via an annual performance report. This would need to be clear and concise, probably with a narrative style rather than a presentation of statistics Senior Management in Partner agencies to promote to middle management so that front line staff receive briefings on the SOA priorities and actions required by them. Increase the scope of the intelligence reports that are currently sent to LCPPs by the Community Safety Partnership, to include information from additional (all) Theme Groups. (Note: these reports focus on each Ward to ensure local relevance) How will we recognise success? The decisions made by the DPMG are clearly communicated to Partner organisations are in a clear way. Lead Officer Name Start date End date Paul Davies January 2015 September 2015 Tony Jenkins June 2015 Quarterly Partners are kept informed on how staff in other agencies are communicating the need for partnership working and how this enables further opportunities to be taken. Information flow is managed so that all staff in Partner agencies are aware of what and how they contribute to SOA delivery in context with their Strategic Corporate Plans LCPPs receive regular reports incorporating information from DP Theme Groups Other Items Discussed Regular updates on how we are getting on with SOA delivery, with input from all Partners It was noted that 2014-15 is likely to be the peak year for the impact of Welfare Reform, especially with respect to ‘in work benefits’ There is a need to target vulnerable groups, especially in relation to increasing equity. The NHS has a Health Equity Strategy that will be a valuable source of information