Cambridge Multifamily Energy Program Terms of Reference – DRAFT 1. Introduction During the practicum11.___ Energy Efficiency Strategy, MIT students will engage in the conceptual development of a multifamily energy upgrade program in Cambridge, focused on achieving broad adoption of deep energy retrofits in multifamily housing of approximately 2-20 units. The program concept will be provided for the City of Cambridge’s and local energy utility NStar’s consideration. The practicum will provide an introduction to: energy efficiency and utility governance; multi-stakeholder program design; and social entrepreneurship. We aim to develop a viable, transformational model that can realize deep energy savings and climate change pollution reduction in Cambridge; moreover, the program will ideally be scalable to broader geographic regions. This Terms of Reference document prepared by the Energy Efficiency Strategy Project’s (EESP) research team provides background information to support the design of the program. The document suggests some further research opportunities and potential program design ideas, which the Practicum participants can consider and expand upon. This document is not meant to dictate the content of the Practicum. Rather, it presents a summary of the EESP’s research and thinking during Fall 2012. The Challenge of Achieving Efficiency in Multifamily Housing A variety of opportunities to cost-effectively reduce energy use and integrate renewable energy systems exist in multifamily housing. A recent analysis suggests that 15 percent of multifamily electricity demand, and 24 percent of multifamily natural gas demand, can be cost-effectively met by energy efficiency for the year 2030.1 Indeed, multifamily housing tends to be more energy intensive than single-family. However, achieving significant uptake of energy efficiency in multifamily housing has proven difficult. A literature review, and conversations with multifamily housing market participants during Fall 2012, suggest the following are key barriers to achieving energy upgrades in multifamily housing: ● ● ● 1 Split-incentives - Many tenants pay utility bills, while landlords are typically expected to pay improvement costs. Conversely, in cases where landlords pay some of the energy bill (such as heating), tenants have little incentive to conserve. Landlords are hesitant to improve properties, even when costs are low - Landlords and tenants often have a strained relationship, with tenants desiring property improvements. Some property developers noted that any effort to improve properties, regardless of whether it costs landlords money, as they fear tenants will demand further improvements. Owners lack capacity - Building owners, especially smaller property owners, often have minimal understanding of the energy efficiency potential of their property, and the construction processes The Cadmus Group. May 2012. Massachusetts Multifamily Market Characterization and Potential Study. Volume 1. Final Report. ● ● ● ● ● ● ● ● 2 necessary to achieve upgrades. They are often wary of committing to manage construction projects. Disaggregated owners - While data on ownership is incomplete, interviews with individuals experienced with the market indicate that a large number of rental properties in Cambridge are owned by small-scale property owners. Thus, programs must reach and sway a diffuse array of decision-makers, rather than a few individuals responsible for large portfolios. Difficulties of financing and managing upgrade process with condominiums - Condominium associations may face barriers to credit, and be difficult to coordinate to achieve upgrades. Intrusive construction - Building owners are hesitant to disturb occupants in their unit; however, many upgrades necessitate work in occupants space. This work must be performed speedily, or occur during re-tenanting. A lack of building manager and operator incentive - Building management companies and building operators have limited incentives to facilitate upgrade projects. Upgrade projects may entail additional work on their end, and they are not usually compensated for achieving energy or water savings. Technical challenges - While cost-effective energy efficiency options exist in multifamily buildings, they are often pricier than the low-cost efficiency that can be achieved in larger commercial buildings. Deep energy upgrade measures require specialized design skills in many instances. Lack of transparency around energy costs - Most tenants do not have a good understanding of the energy costs and environmental impacts of their rented units. Convoluted, fragmented energy efficiency programs - Programs offered to multifamily buildings, particular market-rate buildings, are not wholistic; they offer only a few upgrade opportunities and do not entail “whole building” upgrades. Additionally, navigating these programs can be cumbersome for building owners - The presence of various “pre-retrofit barriers”, hazards such as knob-and-tube wiring or asbestos, can necessitate additional work; this extra work increases the likelihood that a building owner or manager will drop out of efficiency programs. Poorly delivered energy programs - Some industry observers noted that utility program vendors do not always provide optimal service. Moreover, many organizations provide volunteer outreach and marketing on behalf of upgrade programs, but they have limited communication with the program vendors and intake personnel - thus, volunteer marketers do not have a strong sense of what works and why.2 Sources citing these barriers include: Ellen Tohn. October 2012. Tohn Environmental Consulting. Personal communication; Homeowners Rehabilitation. November 2012. Non-profit housing developer located in Cambridge. Personal communication. City of Cambridge staff. McKibben, Anne, Anne Evens, Steven Nadel and Eric Makres. January 2012. Engaging as Partners in Energy Efficiency: Multifamily Housing and Utilities. ACEEE and CNT Energy. Figure 1. Energy Expenditure by residential building type. Source: US EIA. 2009 Residential Energy Consumption Survey. Given these challenges, uptake of energy efficiency in multifamily housing has lagged comparable (and still low) rates in single family and commercial buildings. Indeed, in most states (though not Massachusetts) multifamily program utility energy efficiency budgets are proportionately much less than single family budgets. Hypothesized Elements of Better Energy Upgrade Programs A well designed and executed partnership between utilities, local government, businesses, community organizations and other actors may overcome these barriers, however. Together, these actors can serve to improve programs and transform markets for energy services. There is potential to: ● Use energy data to identify buildings needing upgrades, and to inspire owners and tenants to take action based on comparisons with their peers. ● ● ● ● ● Engage stakeholders, to co-create energy efficiency program architecture, and provide more targeted program marketing. Provide improved financing mechanisms, which can enable the large investments required in the housing stock and reduce split-incentives. Maximize the value of engagement in a building, by providing opportunities for deep energy improvements, addressing healthy homes issues, and exploring opportunities to implement other environmental improvements, such as stormwater improvements. Buildings may not necessarily have to undergo all upgrades simultaneously, but programs could connect buildings with timely future improvements. Improve building owners’ experience navigating programs, by providing a consistent point of contact and improving the flow of information between contractors, utilities, and outreach actors via improved customer relationship management systems. Explore the implications of allowing a greater number of vendors to participate in programs. By piloting and experimenting with these innovative approaches, Cambridge and NStar can develop replicable models to improve the delivery of sustainable energy services in multifamily housing across the state and the nation. The Following section provides background on Cambridge’s multifamily housing market, energy programs in Cambridge, and industry trends pertinent to program design. Subsequent sections explore the EESP research team’s program design ideas. Background Characterizing the Cambridge Housing Stock The prospects for a residential energy efficiency program depend in large part to the characteristics of the local housing market, and Cambridge offers a unique market for several reasons. To develop a strategy that will encourage local energy efficiency investments, it is crucial to understand the dimensions of this market. Several aspects of the local housing market are examined below, including the nature of home ownership, resident demographics, and physical characteristics of the home. In addition to Cambridge as a whole, this project targets three distinct regions of the city: Mid-Cambridge, Area IV, and Cambridgeport. We examined the specific nature of the housing market in these areas, but they did not differ dramatically from Cambridge as a whole. Home Ownership Rates Cambridge’s housing stock is dominated by multifamily rental properties. In the city as a whole, only 35% of the population lives in owner-occupied housing.3 Unsurprisingly, rental housing appears to be a more temporary living situation in Cambridge than home-ownership. Under 40% of renters have lived in their current residence for more than 5 years, compared to three quarters of homeowners. In addition to a strong rental presence, many of Cambridge’s residential units are condominiums. These account for 27% of the city’s housing.4 Some of these condo units are rented out by owners. Resident Demographics Cambridge deservedly has a reputation as a young, student-oriented city. 27% of it’s adult population is currently enrolled in school either as an undergraduate or graduate student. This is reflected in the rental market - 53% of the primary householders in rental units are under the age of 35. Additionally, Cambridge’s rental market has a low rate of family residence. While just over half of owner-occupied housing is lived in by families, only 33% of Cambridge’s rental properties are rented by families. Cambridge is also a predominantly White community. The head householder in 69% of Cambridge’s residences and 63% of rental residences is Non-Hispanic White. Among minority groups, Black and Asian communities each account for 13% of rental residences, and Hispanics for an additional 8%. As of 2009, over 3,000 housing units in Cambridge were designated as affordable units and subsidized, accounting for 9.6% of the local rental market.5 3 Unless otherwise noted, all statistics in this section are from the US Census Bureau 2010 Census and 2006-2010 American Community Survey. 4 5 City of Cambridge Community Development Department, 2010 Housing Profile. City of Summer Office of Strategic Planning and Community Development. Trends in Somerville: Housing Technical Report. 2009 The vast majority (95%) of Cambridge’s rental households are located in multifamily housing. 33% of rentals are in small buildings of with 2-4 units, and another 24% are in moderate-sized buildings of 5-19 units. Physical Characteristics The housing stock in Cambridge tends to be very old, though this is true more of owner-occupied residences than rentals. 52% of rental units in Cambridge were built before 1940, compared to 72% of owned units. Despite the general age of the units, there is a small but noticeably number of newer properties, with around 17% of units among both rented and owned properties constructed since 1980. The housing market throughout New England is unique for its reliance on fuel oil to provide space heating. However, this effect is not as strong in Cambridge, which boasts a well-developed utility natural gas network. 60% of rental units are heated by natural gas, 21% by electricity (which includes both the old technology of resistance heating and more efficient heat pump technology), and 13% by fuel oil. Among owner-occupied homes, there is a slightly higher percentage of gas-heated homes, and a lower electric heat presence. Property and Energy Management Characteristics There are a number of useful metrics related to property management trends and energy use in Cambridge’s rental market for which data is non-existent or difficult to obtain. While the identity of property owners is publicly available through tax assessment data, it is difficult to confirm how many properties a given owner may own due to the nature of available data. It is also difficult to identify landlords who live on-site in multi-family buildings. Additionally, no good source of data exists on the number of small property owners who contract with independent property management firms to conduct business with tenant. Finally, information on the number of apartments that are individually or master metered is only available through NSTAR and is restricted for privacy concerns. Therefore, much of this information must be collected qualitatively through interviews with those familiar with the local housing market. Preliminary discussions have indicated a fragmented market where parttime property owners account for much of small-to -medium residential properties and a significant portion of landlords live on-site. While some of these owners contract with property management firms, most seem not to. Finally, most multi-family buildings in Cambridge are thought to be metered individually for both electricity and heat; however, many units, especially in larger or oil-heated buildings, have heat provided central with tenants typically responsible for electricity bills.6 In this case, landlords have greater fiscal incentive to undertake upgrades that reduce heating costs. Summary The characteristics of Cambridge’s multifamily housing market pose serious barriers to an energy efficiency program. The market is dominated by renters, and the rental community is a social demographic in transition with less incentive to encourage landlords to make upgrades, and less wellestablished relationships with landlords. Small-to-medium rental properties tend to be owned by 6 Personal communications with Peter Shapiro (Just-a-Start) and Meghan Shaw (Cambridge Energy Alliance). individuals with small property portfolios. The transitory nature of renters and the decentralized ownership of properties will make a coordinated efficiency effort challenging. Additionally, a sizeable minority of housing units in Cambridge are condominiums. The institutional barriers to implement energy upgrades in these homes are separate from that of rental housing, but also imposing. This makes establishing a consolidated energy efficiency program that is able to serve all of Cambridge’s multifamily market challenging. Despite the difficulty of reaching this market, there is ample money to be saved and pollution mitigated by upgrading buildings. Cambridge’s building stock is older, with less efficient systems. Also, though space heating is dominated by natural gas, there is a significant presence of less efficient oil heating. This indicates that there is much room for efficiency improvements in Cambridge’s rental housing stock. Energy Programs – Past and Present Overview of Multi-Family Efficiency Programs in Massachusetts A number of energy efficiency programs pertain to multifamily building in Cambridge. These programs are described below, and summarized in Appendix 1. MassSave Homes - 1-4 Unit Buildings At present the primary mechanism for enabling multi-family energy efficiency in Massachusetts is the utility-funded MassSave for Homes program, which provides no-cost home energy assessments and incentives for efficiency upgrades like insulation, air sealing and improved heating, cooling and hot water systems. Available financing.... Low Income 1-4 Unit Buildings Please include a short description of the Weatherization Assistance Programs available in Mass - the Low Income programs for 1-4 units. MassSave Multifamily buildings - Higher Income 5+ Unit Buildings Briefly explain MassSave for Multifamily. Massachusetts Green Retrofit Initiative & LEAN - Lower Income 5+ Unit Buildings Low Income Multi-Family program (also known as the LEAN program) available for housing developments of five or more units that are owned by a Public Housing Authority, a non-profit or a forprofit entity. An additional qualification for LEAN is that 50 percent of development households must be at or below 60 percent of median income. The Massachusetts Green Retrofit Initiative, a partnership between New Ecology and the Local Initiatives Support Corporation (LISC), is another initiative that similarly to LEAN targets owners of multifamily affordable housing for efficiency upgrades. (Both New Ecology and LISC have been involved in programmatic efforts around LEAN as well.) However the Green Retrofit Initiative has slightly different income criteria and funding sources compared to LEAN, as summarized in the table below. As part of this initiative property owners can submit applications for their buildings, which are then subject to approval by New Ecology before an energy audit can take place. The Green Retrofit Initiative seeks to provide a one-stop shop for a broad range of energy efficiency services and enable building managers to identify a variety of financing options for related upgrades, while also emphasizing results and overall building performance in ways that LEAN to date has not. LEAN Program MA Green Retrofit Initiative Income Criteria 50 percent of development 50 percent of development households at or below 60 households at or below 80 percent of median income percent of median income Funding Source Utilities (NStar, National Grid, Private foundations (Barr etc.) Foundation) and federal agencies (Department of Housing and Urban Development) Do the utilities not contribute funds? I doubt it. State programs are also available to support financing for energy efficiency upgrades in affordable multifamily properties. The Massachusetts Housing Partnership (MHP) has an Energy Performance Improvement Program (EPIP) that provides loans of up to $15,000 per unit for a wide range of efficiency improvements in multi-family buildings, including water conservation, air sealing and insulation and more efficient heating, cooling, ventilation and hot water systems. The EPIP is intended to complement energy assessment grant programs like LEAN and the Green Retrofit Initiative. Outreach & Marketing Channels Provide a brief overview of the community outreach strategies... MassSave terms these “community engagement” and Efficient Neighborhoods+” Note that City of Cambridge & HEET have been outreach people & expand below. Note that for LEAN, GRI, much of the outreach has been through affordable housing networks. The played a role in creating the program & were keen to conduct outreach. Future Utility Program Directions - The Recent MassSave Plan State planning provides important signals for the future direction of energy efficiency in Massachusetts. Right now the state is in the process of developing a new energy efficiency plan for 2013-2015, and the draft plan proposes several adjustments to current multi-family programs. These include: treating condo owners as single family homeowners for the purposes of energy audits and upgrades, given that many condo owners see themselves as such; better coordinating multi-family and commercial programs to enhance service delivery, as many multi-family buildings are currently metered as commercial; and better coordinating low-income programs for both single-family and multi-family properties as well as for both non-profit and for-profit multi-family housing developments. Cambridge’s Experience to Date and Potential Next Steps New potential multi-family efficiency programs in Cambridge must recognize and build off the city’s experiences and challenges with the existing programs described above, as well as potential shifts in programs based upon the state’s upcoming 2013-2015 efficiency plan. Through the city-sponsored Cambridge Energy Alliance (CEA) the city is already connecting residents and businesses with energy efficiency retrofit programs, with a primary focus on MassSave. Working in coordination with home performance contractors like Next Step Living and community-based nonprofit organizations like the Home Energy Efficiency Team, CEA has primarily pursued an event-based outreach strategy to sign people up for home energy assessments through MassSave. Cambridge has also partnered with NStar (the utility serving the city) to do walk-in audits of small businesses in neighborhoods like Inman and Kendall Squares. Finally, the city has done some targeted mailings to landlords, finding that the landlords who are most engaged about energy efficiency tend to live in the relevant properties. CEA has found that having a motivated tenant who enjoys a good relationship with the landlord is important to the success of multi-family efficiency efforts. The city has been able to track requests for multi-family efficiency via their website, but has experienced challenges in the follow-up stages. Once its contacts are turned over to NStar, the city is unable to access data on multi-family energy audits unless it maintains contact with the landlord and tenants throughout the entire process. NStar’s contractors do not report to the City the status of different projects. The reports that NStar does submit to the city on multi-family assessments are also of limited utility, as they are not disaggregated by property. Thus, the City and other outreach partners have limited understanding of what marketing initiatives are effective, and whether they should follow up with buildings that have dropped out of the process, face pre-weatherization barriers, or are not pursuing deep energy retrofits. These reports also appear to indicate that uptake of deep energy retrofits is limited, as many of the audits focus on light bulbs or other surface-level measures while doing little to track actual implementation. To address many of these issues, the Massachusetts Green Retrofit Initiative could provide a model for new utility-funded energy efficiency programs in Cambridge and beyond. As described earlier, the Green Retrofit Initiative seeks to provide deeper engagement around a broad portfolio of energy efficiency measures and their long-term performance. This one-stop shop framework could be integrated with Cambridge’s current efforts to assess citywide solar potential and develop a guide for doing solar upgrades at multi-family properties, creating a process that engages both landlords and tenants in deep energy retrofits and their long-term impact. This would be consistent with a “strategic focus on multi-family and performance-based community engagement initiatives, combined with an overall goal of delivering robust, cost-effective programs,” which are outlined as key objectives in Massachusetts’ draft energy efficiency plan for 2013-2015. Finally, delivery of multi-family energy efficiency services and funding could potentially be integrated with existing programs in Cambridge. In partnership with Cambridge Neighborhood Apartment Housing Services, the city has a Multi-Family Rehab Loan Program that provides up to $20,000 per unit for upgrades and addressing code violations and exterior improvements; however, this program currently does not mention energy efficiency. Integrating energy efficiency options and the MHP’s Energy Performance Improvement Program into the Multi-Family Loan Rehab Program could be another means to increase the uptake of multi-family energy efficiency in Cambridge. Healthy Homes Programs It is important that any housing retrofit program not exacerbate home health issues, such lead exposure and asthma, which effect some Cambridge residents; ideally, a program can ameliorate these issues. A number of initiatives may be considered as the program is designed, to consider how healthy homes issues can be better integrated into a multifamily program: ● ● ● The Green and Healthy Homes Initiative (GHHI) is a national project of the Coalition to Prevent Childhood Lead poisoning. In Maryland, GHHI is piloting a program that integrates family advocacy, resident education, lead and other health hazard mitigation services, and home energy upgrades. GHHI offers a Compact of Core Standards that regions’ home improvement programs are encourage to collaboratively adopt, to facilitate the development of more streamlined program delivery. It also certifies cities in which home improvement agencies have taken steps to align their delivery. The EPA has developed Healthy Indoor Environment Protocols for Home Energy Upgrades. The EPA also requires that home improvement contractors are properly certified in lead abatement. A variety of home health improvement programs have operated in the Boston area over the years. The Boston-based Asthma Regional Council of New England has resources on healthy home upgrades, including their penetration, cost-benefit justification, and recommendations for implementing programs. Energy Data Utilities, businesses, governments, and non-governmental actors are increasingly devising innovative methods to acquire, analyze, and present data about energy use in buildings. The practicum will explore ways to publicly disclose energy data, and inferred energy efficiency potential data, in multifamily buildings. Such disclosure facilitates greater transparency in renters and buyers decisions of their housing; can help pressure building owners to engage in upgrades; and can provide an engaging means of educating the public about energy efficiency opportunities in buildings. The subsections below outline background information and industry initiatives relating to energy data. Types of Data Building energy data can be classified into two broad categories: ● Energy data. Such data may include: ○ Monthly billing records for individual meters. ○ Smart meter interval readings, which may provide a data record of energy used every five minutes, 15 minutes, or hourly. Having energy use profiles using this data can allow analysts to infer what equipment exists in properties (the can “read” energy use profiles to infer the efficiency of equipment, and what equipment is in use). Thus, it can act as a type of asset data (see below). ● Asset data, referring to information about a building. Asset data may be derived from: ○ User inputs - from building operators, tenants, etc. ○ Local government tax assessor records, which may contain information on building age, size, heating systems, wall assembly, etc. ○ Representations of buildings’ size and massing, such as LIDAR data. ○ Thermal images of buildings, from which thermal fluxes may be inferred. ○ Onsite building assessments. Energy data can indicate the energy costs and pollution associated with living in an apartment. Asset data can be used to indicate the energy efficiency and renewable energy potential of a building. buildings can be benchmarked against one another, as well as evaluated for energy improvements. These opportunities are expanded upon in the following sub-sections. Benchmarking and Building Rating Two fundamental types of building ratings have been developed to benchmark buildings’ energy efficiency: ● Operations ratings are based on the actual energy consumption data of buildings. Buildings with similar uses and climates can be compared. EnergyStar Portfolio Manager is the prominent operations rating nationally, used for commercial buildings and multi-unit building. Wego Wise is used in multifamily and single family buildings. The energy use of a building is influenced by its constructions, systems operations and maintenance, and occupant behavior. Thus, an operations rating reflects all three of these considerations. ● Asset ratings assess the energy efficiency of buildings’ construction. Asset ratings may be quite complex, such as Home Energy Score or ASHRAE compliant building energy model; these models input details of a buildings construction and systems, and run energy simulations. Other asset models are based on fewer inputs, which have particularly strong building energy use prediction abilities. Asset ratings can inform potential building utility payers of how much energy the building may use under normal occupancy, regardless of how it was operated conversely. Automated Building Assessments Driven by Engineering Models Data and building energy modeling techniques are increasingly being used to rapidly assess potential energy improvement opportunities based on relatively few data inputs. Such assessment strategies include: ● ● Building operators or assessment professionals can implement relatively few pieces of asset information. This data is then used to develop a model of the buildings energy use, informed by prior detailed audit data. Tax assessor records can indicate what buildings feature the highest energy efficiency potential, based off of correlations with detailed audit data and assessor data. ● Interval meter data can be subjected to algorithms that disaggregate energy consumption into different end-use loads. A model of the buildings’ energy use may then be automatically constructed based on these inferred loads, and upgrade scenarios tested in this model. Such assessment tools are evolving rapidly. They promise to reduce the costs of auditing buildings’ energy efficiency potential, and to allow for identification of the most promising energy efficiency opportunities across a portfolio of buildings. The Appendix includes case studies of a range of building benchmarking and data-driven assessment tools. Energy Data Privacy and Disclosure The US Department of Energy has convened stakeholders to articulate principles for smart meter interval energy data; similar principles seem to hold for less granular meter consumption data VERIFY. They found that most market participants believe consumers should have the right to disclose energy use data to non-utility third-parties, and that this disclosure should be a streamlined, simplified process. They felt data should not be disclosed unless consumers opted-in to the program, meaning consumers initiate an action to participate in data disclosure. An opt-out program, where by default consumer data is released unless they actively opt-out, would likely garner higher participation rates and more data.. Utilities have the right to use data for their business activities, including efficiency program delivery. Thus, utility vendors reportedly have access to all buildings energy usage data, though they do not share this data. Typically residential (and commercial) energy consumption data has not been publicly disclosed. Some opposition stems from privacy and safety concerns. Residents worry that with real time data disclosure, potential robbers could identify when they are gone and break into their homes. Commercial and industrial entities fear that their energy data could reveal they are significantly more or less efficient than competitors which may reveal they are using different technologies or business strategies. Furthermore, clandestine grow operations also oppose public disclosure of data fearing that authorities would use the information to target and arrest them. However, the largest obstacle to data disclosure seems to be utility inertia and a general institutional reluctance to take aggressive stances on data disclosure. But, new programs, such as the Green Button Initiative are prompting utilities to be more open with data disclosure. Green Button Initiative Federal recognition of the importance of energy data galvanized the creation of the Green Button Initiative, an industry-led effort to improve availability of energy data. Sparked by a challenge in September 2011 from U.S. Chief Technology Officer Aneesh Chopra to give customers greater access to their energy data, industry stakeholders worked together to officially launch the program in January 2012.7 This voluntary program encourages utilities to release personal energy data to customers in a standard format as an XML file.8 To date, 20 utilities have committed to the Green Button Initiative. This amounts to 36 million residential customers gaining digital access to their energy data (Innovation Electricity Efficiency 2012).9 Standard Energy Efficiency Data Platform (SEED) The Federal government is developing tools which will standardize the taxonomy of energy data. Currently in beta testing, Standard Energy Efficiency Data Platform (SEED) is software for large building portfolios that provides a standard format for collecting, storing, and analyzing large. (The SEED taxonomy is based upon the Department of Energy’s Building Performance.) Database The tool is available to state and local governments and other building portfolio owners. SEED can also import data from the EPA’s portfolio manager, export data to the Department of Energy’s Building Performance Database, and publish results via an open API. SEED is free and open source. 7 White House Office of Science and Technology Policy. "Administration Announces New Tools to Help Consumers Manage Electricity Use and Shrink Bills." whitehouse.gov. January 18, 2012. http://www.whitehouse.gov/administration/eop/ostp/pressroom/01182012 (accessed October 29, 2012). 7 8 EnerNex. Green Button Data. n.d. http://www.greenbuttondata.org (accessed October 29, 2012). 8 9 Innovation Electricity Efficiency. Green Button: One Year Later. Issue Brief, September, 2012. This is the DOE Building Energy Performance Taxonomy which SEED is based upon.10 SEED enables users to analyze efficiency potential, compare building performance, and track compliance with efficiency programs. Moreover, creating a large database of energy data will enable greater understanding of a city or region’s building stock as well as enable statistical analyses of regional or community building performance.11 Efforts to design a database of energy use and building asset data should be compatible with the SEED taxonomy. 10 U.S. Department of Energy. (2012, May 05). Standard Energy Efficiency Data Platform. Retrieved November 10, 2012, from Department of Energy: http://www1.eere.energy.gov/buildings/commercial/pdfs/doe_building_energy_performance_taxonomy.pdf 10 11 U.S. Department of Energy. (2012, September 13). Standard Energy Efficiency Data Platform. Retrieved November 10, 2012, from Department of Energy: http://www1.eere.energy.gov/buildings/commercial/seed_platform.html 11 More information can be found at: http://www1.eere.energy.gov/buildings/commercial/seed_platform.html 3. Program Components A variety of program components could be included in the ultimate design of this project. A few promising opportunities are noted here. 3.1 Improved Program Administration & Structure Overview The MassSave Homes program for 1-4 unit buildings is currently operating well. However, their appear to be a number of issues hindering the success of the MassSave multifamily program. MassSave and its vendors are taking action to address these issues. Nevertheless, the case could be made to experiment with other program administration structures. The EESP team considered the following options: ● ● ● Continue to improve the MassSave Multifamily Market Integrator. Extend and expand the MA Green Retrofit Initiative to all 5+ unit multifamily buildings. Establish a City administered program. Program Priorities Priorities for a new program: ● Integrate healthy home improvements to the greatest extent possible. Have the flexibility to accommodate new healthy home initiaitives and sources of funding as these come online. ● Better communicate with community and city outreach partners. Different options exist for how a program could be administered. Outreach and marketing strategies should stream buildings into different programs based on construction type - the MASSSave Homes program for 1-4 unit buildings, and a multifamily program for >5 unit buildings. Interviews with market participants suggest that the management of the MASSSave Homes program works well; thus, it should not be changed. However, our interviews revealed problems with the program administrators’ offerings for >5 unit market-rate (e.g. not “affordable”) multifamily buildings: ● ● They are disaggregated into HVAC, Weatherization, Fuel Switching, and other programs, making comprehensive upgrade measures difficult. They do not provide insufficient “hand holding” and customer relationship development with owners, who lack technical capacity in upgrade decisions. ● Program management vendors do not communicate with outside program marketers (such as community organizations or local government) about whether buildings enter into upgrade programs, making it difficult for these marketers to learn about what marketing strategies are effective. Program administrators have made efforts to address these concerns, introducing the Multifamily Market Integrator program in 2010 to serve as a “one stop shop” for multifamily buildings, and refer them to a variety of programs. However, it is not clear that the MMI sufficiently addresses these issues. Thus, the EESP team believes that management of the 1-4 unit market should continue to operate in its current fashion, but a new program management for >5 unit buildings may be warranted. The EESP team considered the following options: ● ● ● Extend and expand the MA Green Retrofit Initiative. The Green Retrofit Initiative (itself an expansion on the LEAN program) was developed to provide comprehensive whole-building treatment to affordable multifamily buildings, and richer customer service. It could be extended to all 5+ unit multifamily buildings. Continue to improve the Multifamily Market Integrator. Establish a City administered program. 3.2 Energy Map: A Benchmarking and Disclosure Tool Overview In this practicum, building an energy map seeks to help overcome the landlord-tenant barrier in making efficiency changes in multifamily buildings. By illuminating energy differences among multifamily buildings, prospective tenants will be able to make more informed decisions about which apartments they choose to rent. By publicly disclosing building performance, landlords may feel social pressure to improve their buildings. Moreover, government agencies and other efficiency-related agencies could target lower performing neighborhoods and buildings for upgrades. Potential Impact The Energy Map has the potential to influence the housing decisions of renters. Mapping tools for other types of information are already commonly used, so there would be a very short learning curve for users. Presuming that energy data is readily available through a government mandate, the next biggest obstacle may be creating awareness of the map so that it becomes popularly used. Integrating social media could help to address this issue and Walk Score could prove to be a model for diffusing rental information to other websites. The Energy Map could be used to enable other community based social marketing campaigns. The visual display of building performance in colors (e.g., green, yellow, red) may establish new social norms which encourage landlords to upgrade their buildings. City agencies or utility departments responsible for implementing residential efficiency programs could use the map to more effectively target their programs at buildings and communities most in need. The map may also be used to develop other creative outreach strategies. For example, the Energy Map could be used in an energy efficiency competition. Blocks, neighborhoods, or even friends living in disparate buildings could form teams to compete against each other to save the most energy. The Energy map could be used in a dynamic web platform to monitor building performance and show how different teams are faring against each other. By revealing the energy performance of buildings on the public Energy Map renters can make more informed decisions about their housing decisions and this may ultimately encourage landlords to upgrade their buildings. Moreover, the map could also provide the opportunity for more geo-targeted efficiency outreach and the opportunity to develop other creative community-based social marketing programs. The Landlord-tenant Barrier The landlord-tenant barrier is a significant obstacle to upgrading rental units in Cambridge and in other cities. Especially when tenants pay their own utility bills, neither party has an incentive to invest in efficiency upgrades. Landlords have no financial incentive to do so since they do not pay the energy bills and tenants may not live in the unit long enough to recoup the costs of initial investment in efficiency upgrades. Because of this obstacle, the multi-family rental market is a particularly challenging sector to get to participate in efficiency programs. One significant barrier to implementing energy efficiency in multifamily residences is that renters typically do not consider the energy efficiency of a home in their search for housing. To give energy efficiency a greater role in the real estate market, home energy scorecards and labelling systems are being given greater attention in the efficiency field, and the Energy Upgrade California program found that energy efficiency certification can increase the resale value of a home.12 One example is the DOE Home Energy Score.13 Other programs offer more immediately visible recognition to participants through the use of yard signs.14 Creating more transparent information on energy use and utility bills in rental units could open a door to implementing more efficiency upgrades. For many tenants, utility costs are unknown when they sign leases and can significantly increase their monthly living expenses. If prospective tenants were able to understand their expected utility bills prior to making a housing decision, they would be able to choose apartments within their budget or ones that they perceive to be more “green” if that is something they value. Landlords would realize that tenants were selecting certain apartments over others because of 12 13 http://www1.eere.energy.gov/buildings/betterbuildings/neighborhoods/stories_eu_california.html http://www1.eere.energy.gov/buildings/residential/hes_index.html 14 http://www1.eere.energy.gov/buildings/betterbuildings/neighborhoods/innovations.html?tab=2&list=10&div=10#gro uped energy performance. This could prod them to invest in efficiency strategies so their rental units would become more desirable. Moreover, if energy information on multi-family rental units is displayed publicly, landlords may feel some social pressure to make their buildings more efficient. Building an interactive map to help prospective renters identify high energy consuming apartments would create social incentives for landlords to upgrade their buildings. Moreover, other interested parties such as government agencies and energy contractors could use the map to target neighborhoods for energy efficiency outreach. The Energy Map Energy information transparency could be displayed in an interactive energy map (the Energy Map) where renters can get estimates of monthly electricity and gas bills. Buildings could be color coded for relative energy performance compared to similar buildings in the area (e.g. red is a high energy user, yellow is moderate, and green is low). Users could click on a building to see average monthly electricity and gas bills (in kWh, therms, and dollars) as well as heating fuel type. Other information on the map could include: a benchmark or efficiency potential score, recommended upgrades, available rebates with the appropriate links, and estimates of potential savings. A map is the optimal energy display tool in this market for many reasons. Renters will likely be looking at a map to determine whether the potential housing location suits them. Other online resources already use maps, so this is a comfortable tool for many people. For example, Yelp - an online public review platform for restaurants, bars, and other places - pairs entries with a Google Maps location. Moreover, using a map could enable city agencies or energy contractors to identify neighborhoods which show the greatest need for energy efficiency upgrades. Elements Needed for Energy Map The following components are needed for the Energy Map, though this list is not exhaustive: ● Monthly energy use data from multifamily homes ○ Potential sources: acquired from the utility or residents voluntarily release data ● Building characteristic information ○ Potential sources: Tax assessor records, GIS records, user input, official audit ● Benchmarking and building rating ○ Uses energy data and building characteristic information to score individual buildings. An appropriate benchmarking system that uses the information available needs to be developed or selected. (The image below represents how different information sources may feed a rating for an individual building.) ● Database management ○ Building a database to manage utility energy data, building characteristics, and building ratings and to communicate with the website. Monthly energy use data To build the Energy Map, monthly energy use is needed from rental units. Energy data is increasingly available, though still difficult to access, especially in the residential sector. NSTAR has implemented Green Button functionality and energy information can be downloaded as a CSV or XML file. The file includes the associated address, the start and end dates of 12 previous billing periods, the KWH usage for each period, and the cost ($) for each period. Two different approaches could be used to collect data - either from the utility or from the tenants. For reasons discussed earlier, utilities have been reluctant to release ratepayer consumption data. Recently in New York, ConEd has agreed to release data for buildings with three or more tenants because end users cannot connect the energy usage to a specific tenant. Perhaps this precedent could pave the way for other utilities to release energy consumption data for multi-family homes in Cambridge, especially if energy data is presented as an average representing a typical unit in the building. Utilityprovided data would be ideal because it would be up-to-date and access to data would not change as tenants come and go. A way to enable the Energy Map and other groups to access data would be for states or the federal government to mandate public disclosure of energy data. Some building owner may protest due to privacy or safety concerns. One common safety concern is that if real-time data is publicly disclosed then it may be possible to tell when buildings are unoccupied leaving them vulnerable to theft. Other concerns include individuals or organizations simply wanting to keep their energy data private. Legislation could address the safety issue by requiring disclosure only on a monthly basis so that realtime information remains private. And initial disclosure requirements could focus on multi-tenant buildings where information could be aggregated to protect privacy and where there may be support among tenant’s rights groups to give renters more information about units they lease. If utilities are unwilling to provide data, tenants could voluntarily contribute their own data. Tenants could manually enter usage from historic utility bills. Or tenants could provide their e-bill account information and the mapping application could automatically screen scrape their data each month. The drawbacks to tenant provided data are that not all tenants in a building may participate; manually entering data is tedious and users may stop doing it eventually; as users move to new apartments e-bill accounts may change or deactivate, making it difficult to keep up-to-date records; and there would need to be a marketing campaign encouraging renters to contribute their data to reach a threshold participation rate that would make the map useful. Building Characteristic Information As seen above, Green Button downloads provide information on billing period start and end dates, KWH usage, and cost in dollars of the usage. The building address is also provided. Using the address to search the Cambridge tax assessor records [these are publicly available] could provide other information such as heat type, living area, and whether there is central AC. GIS databases could provide information on parcel size and building height. The building characteristics are needed to establish a building rating. Depending on the type of benchmarking system selected, owner or tenant inputs may be required for more sophisticated evaluation. Ideally, a touchless audit using the publicly available data could be given so that little or no user input is required for an initial rating. Benchmarking and Building Rating Benchmarking and building rating programs in residential buildings can improve the functioning of real estate markets, allowing greater transparency in the anticipated energy costs of buildings. Such transparency can help stimulate upgrade activity. The Energy Map could facilitate building rating by including a benchmarking score for each building represented. Nadkarni and Michaels (2012) articulate that an optimal building rating and benchmarking system for residential buildings would entail: ● ● ● ● ● ● Requiring annual operational updates. An asset rating of the building within a specified time (10 years), providing that cost-effective rating tools were available. Rating confidentiality, save for web-based disclosure to relevant stakeholders, like owners, tenants and prospective buyers/lessees. Public disclosure during time of listing for sale or lease. A standardized process for building asset rating, delivered by a certified rating authority. A consistent, easy to understand energy label, providing both asset and operational scores, comparable within and between residential building types. The Energy Map needs to use a benchmarking system that can be applied to many homes, with possibly limited data, and that is accurate enough to establish user confidence. The Energy Map should also make a distinction between a building’s asset rating versus and its operational rating (e.g., a building may receive a score of 89/100 but the residents operate it at a score of 75/100), either by giving two scores or making it clear which rating is being displayed. Distinguishing between an operational score and an asset score could alleviate concerns of landlords that even if they upgrade their buildings, tenants would make poor energy decisions and negatively impact their building’s rating. Potential Practicum Work Items ● Develop a strategy to access the necessary energy data information. ○ Decide whether it should be crowd-sourced or provided directly from the utility. ○ Develop an action plan to acquire the data. ● Evaluate different benchmarking models and select the best system given the data available. ● Reach out to existing energy efficiency firms like WegoWise or Next Step Living to see how to develop a partnership and leverage their resources. ● Determine what information should be displayed on the map (what information would most inspire action). 3.3 Demand -side Stakeholder Engagement & Marketing Overview The multi-family housing market remains one of the most difficult-to-reach areas in the energy efficiency field, due in large part to the “split incentive” program. In rental homes, tenants generally pay energy bills and would stand to gain immediately from efficiency improvements, but any large projects must be financed by the owner, who has no such immediate gain. As noted above, this problem is particularly salient in Cambridge, which is characterized by younger tenants who do not live in one home for long and therefore do not have a long-term interest in the home’s efficiency. Additionally, many area property owners are small-scale landlords who may not have the available capital to make major investments in efficiency. There are also a significant number of condominiums in the Cambridge area, which present present a separate but equally challenging barrier to implementation. Condominium associations generally have veto power over a range of energy efficiency improvements, and have no direct interest in the increased efficiency of an individual unit. Overcoming these barriers to implementation requires a program structure that appeals to multiple parties. This will necessarily involve an educational and outreach component to these groups to understand their concerns and barriers to the program’s success. Below, we discuss the categories of stakeholders who will have an interest in such a program as well as existing means of interaction and best practices for engagement. Stakeholders and Institutional Pathways for Engagement The specific market segment targeted by this project—small multi-family buildings with between 2 and 20 units—is particularly difficult to reach. In the large multifamily rental market, there are relatively few property managers to conduct outreach to and there are more likely to be established modes of organization among tenants. There are significantly fewer such organizations in the small rental market, though they do exist. On the landlord side, there are several state and regional organizations of small property owners to conduct outreach to. These include the Small Property Ownership Association,15 the Massachusetts Rental Housing Association,16 the Greater Boston Real Estate Board,17 and the Boston chapter of the Institute for Real Estate Management.18 There is also a diverse number of condominium associations that represent property owner interests as well. While less organized, there are also established mechanisms that can be used to reach tenant groups. The focus of tenant advocacy groups is typically on eviction and poverty, though it clear that energy savings has relevance to this mission. The nonprofit Cambridge Economic Opportunity Committee19 serves as the local Community Action Program. On the city side, the Environmental and Transportation Planning Division20 within the Cambridge Community Development Department is also an important actor in this space. Unfortunately, the majority of tenant-engagement activities are restricted to subsidized housing, and there are few existing means of organization among market-rate tenants. This is made more difficult by the transitory nature of Cambridge’s rental population, particularly its students. Beyond landlords and tenants, there are a number of related industries with an interest in energy efficiency in multifamily housing. These include, but are not limited to, property management firms, energy contractors, and realtors. Another relevant actor is Just-A-Start,21 a local organization dedicated to mediating landlord-tenant disputes in the Boston area, with a heavy focus on Cambridge. Just-A-Start’s mediators have valuable experience navigating the institutional context of landlord-tenant relationships, and it is likely that they will be able to act as an important resource in conducting outreach and information to these groups. Finally, NSTAR’s current multifamily housing program includes an outreach component conducted in partnership with local community organizations and likely has established inroads into local communities that can be leveraged for this project. Best Practices for Condominium Outreach Condominiums present a less-often considered variant of the split-incentive problem. As such, there are fewer existing efficiency programs that explicitly call out condominiums in the established scope, and no uniform methodology among those that do. The simplest approach--taken by both Wisconsin’s Focus on Energy22 and NYSEG23--is to direct condo owners to take advantage of rebates on the upgrades that 15 http://spoa.com/ http://www.massrha.com/ 17 http://www.gbreb.com/ 18 http://www.iremboston.org/ 19 http://www.ceoccambridge.org/ 20 http://www.cambridgema.gov/CDD/etdiv.aspx 21 http://www.justastart.org/ 16 22 http://www.focusonenergy.com/residential/apartments-and-condos/programs.aspx they are able to control directly, like lighting and appliances. Other programs take more concerted approaches to the split incentive problem by targeting condominium associations. Efficiency programs run by National Grid,24 Energy Trust of Oregon,25 and NYSERDA26 aim to work directly with condominium associations by conducting individual outreach and recruit energy champions within buildings. Policy interventions could also be made on a higher level than that of a utility-operated energy efficiency program, and condominiums may be encouraged to make efficiency upgrades through practices like Energy Improvement Districts, taxpayer-funded natural gas pipeline extensions, and changes to applicable condominium laws.27 Of these methods, we believe that the first is too narrow and the last may be too impractical. We believe that an appropriate approach to condominiums is to consider the market to be a unique program stream and offer dedicated resources to engage and market to condominium associations and encourage condominium owners to advocate for efficiency to their boards. Potential Practicum Work Items We believe that obtaining buy-in from landlord and tenant groups and condominium associations will be a crucial element to this program’s success. Over the coming months, we propose to conduct outreach efforts to the groups identified to gauge their interests and concerns regarding opportunities for energy efficiency in multifamily housing. Stakeholder analysis - One option is to model this outreach effort on the established practice of stakeholder assessment. In this methodology, our outreach effort would begin by speaking with the stakeholders identified above. Through preliminary discussions with those groups and individuals, we would identify additional stakeholder groups and develop a matrix of interests and interested parties. Focus groups - Due to the fragmented nature of the rental community in Cambridge, it will be prohibitively difficult to conduct outreach to each stakeholder that would be impacted by a program. Instead, we plan to conduct focus groups with representative samples of property owners, tenants, and other stakeholder groups. Through these interviews and focus groups we will seek the understand the concerns and interests of various stakeholders and identify one or several program delivery mechanisms that could be used to implement an effective efficiency program in various settings. We are prepared for the likelihood that unique program delivery mechanisms may be appropriate for distinct groups--such as rental properties with student residents, properties where landlords reside on-site, and condominium housing. Interviews with building owners and managers - An important aspect of these discussions will be to identify and interview multifamily properties fitting our target profile that have already implemented 23 http://www.nyseg.com/UsageAndSafety/usingenergywisely/eeps/multifamily.html 23 24 http://www.nationalgridus.com/masselectric/home/energyeff/4_energy_svcs.asp http://energytrust.org/residential/rental-properties/ForCondoOwners.aspx 26 http://www.nyserda.ny.gov/en/Multifamily-Performance-Program/Co-op-and-condo-boards.aspx 27 http://www.cga.ct.gov/2009/rpt/2009-R-0391.htm 25 energy efficiency upgrades. We intend to interview a sample of landlords and tenants in this group to understand why the decision to invest in an upgrade was made, and what factors acted as important drivers in that decision. These findings would be crucial in developing an effective program design. Key owners and property managers to engage include.... 3.4 Financing - An On-bill Tariff Repayment Scheme Overview The EESP team believes that an On-bill Tariff Repayment mechanisms can facilitate the financing of energy efficiency in multifamily housing, and other building types. Background Financing challenges in large part have precluded the widespread adoption of energy efficiency measures. High upfront costs for efficiency upgrades, as well as the split incentive problem between landlords and tenants, have often dissuaded customers from making investments in energy efficiency. In addition customers often lack information about financing programs, perceive them as costly or timeconsuming or face credit barriers to accessing financing, and lenders often lack data on energy savings projections and see energy efficiency as a risky proposition in the absence of this information (Deutsche Bank 2012). Effective financing programs for multi-family efficiency must proactively address these issues. On-bill financing presents a promising approach to tackle many of the aforementioned challenges. Under on-bill financing utilities make upfront investments in energy efficiency measures and the ratepayer then pays back these initial investments over time via a monthly surcharge on his/her energy bill. As a result the upfront cost barrier is largely eliminated, and the customer further benefits if the payback terms are structured such that the resulting monthly energy savings exceed the monthly repayments. By tying these repayments to regular utility bills, on-bill financing also presents a mechanism to use customer payments as a proxy for creditworthiness and reduce overall risk to lenders (ACEEE 2011). On-bill financing can also overcome the split incentive barrier in multifamily and rental properties if structured properly (ACEEE 2011). There are two main types of on-bill financing measures: on-bill loans and on-bill tariffs. On-bill loans are non-transferrable and stay with the borrower, so even if a tenant moves out of a unit or a building is sold before the upfront efficiency investment is entirely repaid, the tenant or building owner in question is still responsible for paying off the balance of the loan. As a result the split incentive problem persists, as neither landlords nor tenants are willing to take on payments for which they receive no benefit. On-bill tariffs, on the other hand, are tied to specific properties via utility meters; when a tenant moves out or a building is sold, the new tenant or building owner assumes responsibility for the monthly repayments where the previous tenant or owner left off. As a result on-bill tariffs present a powerful strategy for addressing the split incentive challenge, as they ensure that landlords or tenants can benefit from efficiency investments without facing a longer-term financial burden. While on-bill tariffs present an attractive solution to many energy efficiency financing barriers, their implementation comes with its own set of challenges. Perhaps most notably, on-bill financing can often require complicated modifications to utility billing systems (ACEEE 2011), and NSTAR in the past has declined to implement on-bill financing in Cambridge for precisely this reason (Cascadia Consulting Group 2008). However given the City of Cambridge’s and NSTAR’s current mutual interest in developing a pilot multifamily efficiency pilot that can be a model for long-term programmatic change, we believe the time is now to revisit these issues and think critically about strategies to implement on-bill tariffs in the multifamily sector. These include difficulty assuring that energy savings will exceed payments, limited support for comprehensive retrofits, and an inability for programs to cover their costs in some instances (ACEEE 2011). In conjunction with on-bill tariffs, Cambridge and NSTAR can consider several other strategies to address financial barriers to energy efficiency. These include providing energy data before or at the point of loan application to enable lenders to incorporate cost and savings projections into their underwriting (Deutsche Bank 2012), using financing products to bundle together multiple energy efficiency measures to spur deeper retrofits (ACEEE 2011), and using public benefit and utility funds to provide credit enhancements or buy down interest rates (ACEEE 2011). Employing a portfolio of these approaches will ensure that both customers and lenders can access important information, reduce their overall financial risks and have stronger incentives for participation. Program Recommendation Potential Practicum Work Items ● ● Develop guidance for establishing and managing a Fund through which on-bill repayment could be made. Pro-forma, suggesting what IRR of measures could be included in projects, given different terms of financing. 3.5 Upgrade Ordinances Overview Residential Energy Conservation Ordinances (RECOs) specify that as part of the purchase of an existing rental housing unit, property owners must either fulfill a prescriptive set of mandatory upgrades or invest a set portion of the purchase price in efficiency improvements.28 The City should consider opportunities to implement energy conservation ordinances. Likewise, the Massachusetts Green Communities Designation and Grant Program and the Massachusetts Board of Building Regulations and 28 Beth Williams thesis. Standards should provide a standard energy improvement code for existing construction, which leading Green Communities can adopt. This policy option overcomes the split incentive problem by mandating that one party--the property owner--make efficiency improvements as part of a property sale. However, there are two substantial drawbacks to this policy tool. The first is the political difficulty of implementing such an ordinance, and the second is its limited effectiveness. Because the policy only comes into effect when a housing unit is sold, an upper limit is enforced on the number of homes that would be retrofitted through this approach. The EESP team believes that, ultimately, requiring upgrades may be necessary to realizing deep energy efficiency across a broad range of properties. However, it is politically difficult to get such requirements established. Thus, efforts to grow the voluntary market for upgrades are justified. Background Previous Use RECOs have been used to advance energy efficiency since the 1980s and are in place in several cities across the nation--including San Francisco, Berkeley, Austin, Boulder, Ann Arbor, Minneapolis, Burlington, and Roseville, CA--as well as statewide in Wisconsin. In other areas, such as Portland and San Diego, proposed RECOs were abandoned due to opposition from real estate organizations and other groups. However, opposition from commercial groups is not a given. Realtors in San Francisco and Berkeley use energy upgrades as a selling point for buyers,29 and in Austin, realtor groups negotiated and support a watered-down ordinance that requires energy audits, but not mandatory upgrades.30 There are slight variations in program scope and administration that are worth discussing. While most program apply to the entire residential sector, the programs in Wisconsin, Ann Arbor, and Minneapolis specifically target multi-family housing.31 This implies that they are intended to address--or rather, sidestep--the split-incentive problem in rental housing. While most programs are run through a housing, building, or code department, the ordinances in Burlington and Roseville are operated by local municipal utilities.32 29 ACEEE. http://www.iamu.org/services/electric/efficiency/Attachment%20B%20Residential%20Energy%20Conservation%20 Ordinances%20ACEEE.pdf 30 Pat Coleman thesis. 31 ACEEE. http://www.iamu.org/services/electric/efficiency/Attachment%20B%20Residential%20Energy%20Conservation%20 Ordinances%20ACEEE.pdf 31 32 ACEEE. http://www.iamu.org/services/electric/efficiency/Attachment%20B%20Residential%20Energy%20Conservation%20 Ordinances%20ACEEE.pdf There are also differences in penalties for non-compliance. Most cities specify monetary penalties for noncompliance that vary in severity. In Ann Arbor and Wisconsin, noncompliance has additional legal consequences, and can actually lead to jail time. Conversely, Roseville and Berkeley do not have any established enforcement mechanisms to deal with noncompliance.33 In Boulder, landlords must be licensed by the city, providing an additional leverage point for enforcement.34 There has been a general failure to track and evaluate the impact of RECOs, and as a result, there is little information available regarding their effectiveness in achieving energy savings. 35 Applicability to Cambridge While implementing a RECO is difficult in any context, Cambridge is perhaps better situated than other most municipalities to make a successful attempt. Cambridge’s participation in the Green Communities Act and its implementation of stretch energy codes could provide a foundation for further actions around energy regulation. However, the extreme opposition that an attempt to enact a RECO is sure to encounter demands that the chances at success of such an attempt be carefully evaluated in advance. Potential Practicum Work Items Time-of-sale upgrade ordinances present a unique means of addressing the split-incentive problem in multifamily energy efficiency, largely by sidestepping the issue entirely. However, due to the great political difficulty in establishing and implementing a RECO, it should not be assumed that Cambridge will be able to. Instead, through conversations with stakeholders occurring throughout the engagement process, RECOs should be included as one of several possible solutions for achieving energy efficiency in Cambridge. If a universally beneficial solution can be found, an energy ordinance may indeed be implemented in Cambridge, but it should only be considered as one of many potential solutions. An Adaptive Approach to Marketing The Need for Experimentation As noted above, multifamily housing remains an unsolved problem in the energy efficiency sector, and the industry has not yet found a silver bullet to unlock energy savings in this sector. The range of interests and fragmentation of incentives has so far been impenetrable to program implementers. DOE’s Better Buildings Neighborhood Program (BBNP)36 provides a potential blueprint to address the uncertainty around appropriate program designs. BBNP encourages innovation among local energy 33 ACEEE. http://www.iamu.org/services/electric/efficiency/Attachment%20B%20Residential%20Energy%20Conservation%20 Ordinances%20ACEEE.pdf 34 Find a source. 35 Beth Williams thesis, ACEEE. 36 http://www1.eere.energy.gov/buildings/betterbuildings/neighborhoods/ efficiency programs, and offers a collaborative atmosphere that stresses the role of experimentation in the search for effective solutions. We believe that it may be necessary to replicate this principle on a smaller scale in Cambridge to determine effective methods for addressing the multifamily sector specifically. We are interested in implementing a suite of program design elements, and establishing mechanisms that are able to evaluate them through an experimental design. Below, we provide a general schematic for the elements that may be included in this, and how they may best be deployed in the local market. Innovations in Energy Efficiency Program Outreach A number of innovative approaches to program design are currently being tested through BBNP and other simultaneous initiatives in the energy efficiency space. Below, we describe several that we think may be useful in assisting program outreach in this context: ● Incentivizing Community Organizations. Currently, NSTAR’s multifamily energy efficiency program conducts outreach through a number of community organization partners. However, these organizations are not given a clear incentive to participate beyond offering a service to the constituents they serve. Some energy efficiency programs, such as Los Angeles County’s Energy Champions program,37 offer financial incentives to local non-profits that successfully recruit program participants. In Massachusetts, Next Step Living is currently implementing a similar approach. ● Certification and Recognition. One barrier to implementing energy efficiency in multifamily residences is that renters typically do not consider the energy efficiency of a home in their search for housing. To give energy efficiency a greater role in the real estate market, home energy scorecards and labelling systems are being given greater attention in the efficiency field, and the Energy Upgrade California program found that energy efficiency certification can increase the resale value of a home.38 One example is the DOE Home Energy Score.39 Other programs offer more immediately visible recognition to participants through the use of yard signs.40 ● Deadline-Based Marketing. Some energy efficiency program implementers--such as Efficiency Maine41--use deadlines to more effectively market energy efficiency program. By offering a lowcost installation for a limited period of time, these programs are able to motivate potential participants to take action. ● Bulk Purchasing. Some programs coordinate the purchasing efforts of multiple participants with a single contractor to achieve discounts from bulk purchases. Solarize Portland has been particularly successful in negotiating low prices for solar panels through this approach.42 37 https://energyupgradeca.org/county/los_angeles/energy_champions_home http://www1.eere.energy.gov/buildings/betterbuildings/neighborhoods/stories_eu_california.html 39 http://www1.eere.energy.gov/buildings/residential/hes_index.html 38 40 http://www1.eere.energy.gov/buildings/betterbuildings/neighborhoods/innovations.html?tab=2&list=10&div=10#gro uped 41 http://www1.eere.energy.gov/buildings/betterbuildings/neighborhoods/maine_profile.html#driving 42 http://www.portlandoregon.gov/bps/article/405686 ● Leveraging Anchor Institutions. Similar to community organization approaches, some programs leverage trusted organizations in the target community to conduct program outreach through. For example, the Michigan Saves program partnered with Grand Valley State University in Grand Rapids to market and implement their energy efficiency program.43 We will investigate whether these approaches can be appropriately deployed in the Cambridge multifamily housing sector. We hope to implement several approaches in this initiative. To do this successfully, it is crucial to understand the specific interventions that each approach offers, and how it would be received by different stakeholder groups and market segments. Market Segmentation Approach One approach to overcome barriers to multi-family energy efficiency is to break the problem into more manageable pieces that can be more directly targeted. In essence, energy efficiency incentive programs operate by appealing to potential participants’ interests. In the case of owner-occupied single family housing, efficiency can easily be framed as a beneficial financial investment. Because of the split incentives and fragmented interests inherent in multi-family energy efficiency, it is much more difficult to make a cohesive argument for energy efficiency and therefore much harder to craft a single program that appeals to the entire sector. We are interested in avoiding this problem by identifying and isolated segments of the multifamily market that offer specific points of intervention and developing a program design that can be tailored to present to multiple markets. Where a single approach to program outreach and recruitment would likely only appeal to a portion of the entire multi-family market, an adaptive approach that recognizes the different interests of varying actors in the multi-family space could be much more effective in establishing a broader participant pool. While we are in the early stages of identifying and targeting potential market segments, a preliminary assessment of how this approach could work in practice is presented below. This schematic of segmentation and points of intervention may be fleshed out in the stakeholder outreach and engagement process described above. ● Resident Landlords. A currently undetermined number of landlords reside on-site in one of several units in an otherwise rental property. Unlike most property owners, these individuals share the same self-interest in efficiency upgrades as single-family owners and--if they can be identified--could be targeted accordingly. Additional incentives could be designed to encourage landlords to invest in efficiency upgrades for the other units in their property as well as their own. ● Oil-Heated Homes. 13% of Cambridge’s rental units are heated by fuel oil. Because of the difficulty of metering multi-family tenants individually for oil heat, it is likely that space heat is included in rent in many of these units. If homes where this is the case, landlords would have an opportunity to reduce their operating costs without losing revenue, and could be targeted by traditional incentives. ● Student Housing. 27% of Cambridge’s adult population is in college or graduate school, and students account for a large number of rental properties. An efficiency program could take 43 http://bbmgr.org/wp-content/themes/Starkers/media/01172012BBMGR_GVSU_INFO.pdf ● ● ● ● advantage of this fact by operating a program outreach strategy that treats Cambridge’s two major universities as anchor institutions, similar to the Michigan Saves program mentioned above. A program could either target the university (leveraging the trusted nature of the institution by developing co-branded marketing, student-specific webpages, and utilizing the resources of student services offices) or the student body itself through a social marketing campaign. Condominiums. As noted above, there are very few efficiency programs that specifically target condominiums and address the specific barriers that they pose to energy efficiency. A program could recruit energy champions within condominiums and empower them with resources specifically designed to recruit condo owners and address the concerns of homeowner associations. Property Management Firms. Many landlords in Cambridge contract with specialized property management firms to take care of their properties and deal with tenants, and these firms may benefit from differentiating themselves in the market by adding energy efficiency to their list of services. Therefore, a program could target these firms rather than landlords or tenants and design resources and outreach strategies from their perspective. Vacant/Available Units. Units available for sale or rent present an opportunity to intervene at the time of sale. A program that offered certification or recognition of energy efficiency improvements could be effective in changing the rental market by increasing demand for efficient units. The Remainder. It is likely that the these even an adaptive program that takes advantage of market segmentation would not be able to reach a large portion of the multifamily housing market in Cambridge and for the remaining market, it may be more difficult to establish a point of intervention. However, through the efforts discussed elsewhere in this report--such as eneryg data utilization or on-bill financing--we may be able to craft a program design that is able sufficiently increase awareness of energy efficiency or bridge split incentives entirely. The stakeholder engagement process described above will be crucial in understanding what approach to take in this area. 3.6 Comprehensive, Deep Energy Upgrade Measures Scope of Design · Outline typical measures appropriate for MF housing typologies in Cambridge. · Outline required contractor certifications Background information · Identify MF upgrade contractors. · Pre-weatherization barriers. · Status of rent controls. Conclusion Appendixes Program Summary Prog ram Tec hni cal me asu res & ava ilab le inc enti ves Inc o me Cri ter ia Fun din g Sou rce Ad min istr atio n& Co ntra ctor s Ass oci ate d fina nci ng me cha nis m Out rea ch Cha nne ls Mass Save Hom e Ener gy Servi ces Prog ram (1-4 unit buildi ngs) Tec hni cal me asu res: Inst ant savi ngs me asu res (CF L’s, pro gra mm abl >6 0% of A MI Utili ty rate pay er fun ds Ad mini stra tors : NSt ar, Nati onal Grid , oth er utilit ies 0% HE AT loan for qual ified me asu res – up to $25 ,00 0 Con with trac 7tors yea Utili ties, cont ract ors, non prof it and com mu nity org aniz atio ns, loca l e ther mo stat s, fau cet aer ator s), ins ulat ion, air sea ling , hea ting /ve ntil atio n/H VA C syst em s Ava ilabl e inc enti ves : 75 % off up to $2, 000 : Nex t Ste p Livi ng, Coop Po wer, Gre enT ek, etc. r pay bac k busi nes ses, mu nici pal gov ern me nts on ins ulat ion, nocos t air sea ling , reb ate s for hea ting equ ipm ent Mass Save Multi Fami ly Prog ram (5+ unit buildi ngs) Tec hni cal me asu res: Ene rgy effi cie nt ligh ting upg rad es and con trol s, occ upa ncy >6 0% of A MI Utili ty rate pay er fun ds Ad mini stra tors : NSt ar, Nati onal Grid , oth er utilit ies Mas Utili sSa ties ve Fin anci ng Pro gra m for qual ified me asu res – Con 0% trac loan tors up : to Con $10 serv 0,0 atio 00 sen sor s, wat er hea ting equ ipm ent, do me stic hot wat er me asu res (lo wflow sho wer hea ds, aer ator s, and pip e wra p), pro gra mm abl e ther mo stat s, n Ser vice Gro up with 7yea r pay bac k ins ulat ion, air sea ling , hig heffi cie ncy hea ting and coo ling equ ipm ent upg rad es and con trol s, EN ER GY ST AR ® qua lifie d refri ger ator s and oth er eligi ble app lian ces Low Inco me Multi Fami ly Prog ram (LEA N) (5+ unit buildi ngs) Tec hni cal me asu res: Re pla ce me nt or rep air of hea ting syst em s and /or con trol s, repl ace me nt or rep air of hot wat er hea 50 % of uni ts at or bel ow 60 % of A MI Utili ty rate pay er fun ds Ad Gra mini nts stra tors : Acti on for Bos ton Co mm unit y Dev elop me nt, Acti on Inc. Con trac tors : LEA N Adv isor y Co mmi ttee (pro pert y own ers, com mu nity dev elop me nt cor por atio ns, non prof its and com mu nity org aniz atio ns) ting syst em s, buil din g env elo pe upg rad es thro ugh air sea ling and ins ulat ion, ligh ting upg rad es, app lian ce upg rad es, and ven tilati on upg rad es Mass Tec achu hni 50 % Barr Ad Gra Fou mini nts, Co mm setts Gree n Retr ofit Initiat ive (5+ unit buildi ngs) cal me asu res: Ben ch mar kin g of hist oric al ene rgy and wat er con su mpt ion, onsite buil din g ass ess me nts, ene rgy and wat er retr ofit proj ect fina nci ng of uni ts at or bel ow 80 % of A MI nda tion, Dep art me nt of Hou sing and Urb an Dev elop me nt, som e LEA N fun ds (utili ty rate pay er) stra loan unit tors s y : dev Ne elop w me Eco nt logy cor , por Bos atio ton ns, Loc non al Initi prof ativ it es and Sup com port mu Cor nity por org atio aniz n atio ns Con trac tors : Ava ilabl e inc enti ves : Co ordi nati on with exis ting reb ate or inc enti ve pro gra ms Case Study - WegoWise https://www.wegowise.com/ Monitors energy consumption primarily in multifamily buildings. ● Building Type: multifamily/residential ○ Tweaked application so it could comply with NY Law 84 and function for commercial buildings ○ Developing commercial and single-family residential platform. ● Asset Data: ○ Basic building characteristics that can be discovered in about 27 questions. ○ Do not actively use Tax Assessor data, but are exploring possibilities. ● Operational Data: Accesses E-bill online payment systems most utilities have ○ Monthly reports of energy data ○ WegoWise is not as concerned right now about smart meters and receiving 15-minute interval data. ● Visualization Tool: ○ Online dashboard WegoWise is an online platform designed to monitor energy and water use of multi-family homes. Primarily targeted at property managers, clients pay $5/building/month to have their electric, gas, and water consumption automatically tracked each month. As part of the energy assessment for each building, property managers respond to approximately 27 questions regarding the physical characteristics of each property. WegoWise’s main value-add is in automatically tracking monthly energy consumption and payments. Property managers share e-Bill account numbers and passwords with WegoWise. WegoWise then screen scrapes data every 20 days to update energy consumption. WegoWise offers their clients comprehensive analysis of building energy information. Users can build custom reports to compare specific buildings and specific energy consumption. Generated charts show how the client’s buildings perform compared to physically similar buildings in the same climate zone and with the same type of heating system in WegoWise’s database. Users can also specify a geographic location for comparison. For example, perhaps they only want to know how their buildings compare to buildings in Massachusetts, or even more specifically in Boston. They are showed how their buildings compare to efficient buildings. This efficiency threshold is based upon performance information of the top 25% of similar buildings in WegoWise’s database. WegoWise also offers the option to compare the energy performance developments, not just single buildings, which may be valuable to expansive property owners. WegoWise offers a simple, easy-to-use energy monitoring tool to property managers. Automatically capturing utility bill information saves the time of users having to enter information manually. Moreover, graphs and charts help property managers understand which are their low- and high-performing buildings. WegoWise has been used to show changes in building performance after retrofits, to help qualify a building for other energy funding, and to verify LEED performance criteria. A main obstacle with WegoWise is getting utility data if building tenants pay their own utility bills. Property managers must have tenants sign releases of information and acquire their individual utility account numbers and passwords. This can slow the process and some tenants do not want to release their information. However, if property managers are able to obtain the permission of 50 to 60% of tenants, WegoWise can calculate an average consumption pattern for units and then create a building estimate. Some buildings overcome this obstacle by including a data release provision in leases. WegoWise has developed and extensive network within Massachusetts, but is working nationally with presences in New York, California, and other areas as well. WegoWise is looking to expand its market by developing a similar online platform for commercial buildings and single-family homes. Online energy management is a young market and WegoWise is one of only a few companies in the arena [EnergyScoreCards is a potential competitor]. Case Study - EnergyView PDF Report Community map of building energy performance and individual ratepayer comparison calculator. ● Building Type: Multifamily/residential/commercial ● Asset Data: ○ Tax assessor records and geographic survey information ■ 35 features were collected from these data sets ● Operational Data ○ Monthly electric and gas data from NSTAR ● Visualization Tool: ○ Color-coded map which ranks building performance. This tool was only ever hypothetical and never launched live. ○ Online calculator for an individual to enter household data outputs graphs on: ■ Monthly electricity use compared to similar homes ■ Electricity usage distribution ■ Monthly gas use compared to similar homes ■ Gas usage distribution EnergyView was developed by an MIT PhD student and faculty member to model energy consumption in residential and commercial buildings. Their approach used exclusively remotely available data, meaning no home visit was necessary, nor did anyone need to collect descriptive information from building owners or tenants. Using tax assessor records, geographic survey information, and monthly energy information provided by the local utility NSTAR, the authors created models to predict energy usage for 6,500 buildings in Cambridge, Massachusetts. These models were able explain about 75% of observed variance in energy consumption given building characteristics. From their models, the authors designed two potential tools. For utilities - which are able to access all of their clients’ data without privacy restrictions - the authors developed a map which color codes buildings by energy consumption; this tool enables utilities to readily see which buildings which are consuming more energy than would be expected by their given features. For individual ratepayers, the others created an online calculator where users can manually enter their monthly energy information and then see resulting charts which compare their energy usage to the predicted energy usage of similar buildings. The authors noted the difficulty in assigning specific utility records to buildings. If utilities were able to include a Building ID code which matched with tax assessor parcel IDs, this would facilitate the analysis process. The authors also stated knowing whether buildings were owner-occupied or tenant-occupied would be helpful, but that information was not available in tax assessor records. The authors faced another challenge when multiple meters were associated with one building. They didn’t necessarily know which meters were attached to units and which were associated with common spaces. This suggests a potential difficulty in conducting remote energy analyses; without tenant or owner input, it may hard to know what space meters represent. EnergyView faces limitations in that due to privacy restrictions, only utilities can use the mapping feature. Moreover, utility energy data sets do not necessarily identify which meters are for occupied spaces and which are for common spaces, making the analysis more complicated. However, even with these obstacles, EnergyView and similar platforms have the potential to be scaled up and offer utilities mapping tools which could enable them to target efficiency programs at high energy users. This relationship diagram explains how different data relates to each other in EnergyView. Case Study – Cambridge Solar Map http://www.cambridgema.gov/solar/ Academic Paper by Christoph Reinhart and Alstan Jakubiec Ranks solar potential of roofs and provides info on solar potential, financial costs, environmental benefits, and installation information. ● Building Type: Multifamily/residential/commercial - indiscriminate ● Asset Data: ○ LIDAR scan ○ RADIANCE/DAYSIM simulation ○ Standard local weather data ● Operational Data: ○ None ○ Potentially this could be added to make an even more convincing tool. ● Visualization Tool: ○ Interactive map which color codes solar suitability on roofs ■ Users can search for specific addresses or zoom and move map ■ Generates numerical breakdowns for individual roofs of solar potential, financial costs, and environmental benefits. ■ Provides an installation overview. While not an efficiency or energy consumption map, the Cambridge Solar Map demonstrates the power of an interactive map for relating energy information to individual homeowners and to community groups. Developed by MIT’s Sustainable Design Lab, the map color codes roofs for excellent, good, or poor photovoltaic potential. The data used to build the map includes a LIDAR scan of Cambridge to establish urban geometries, a solar radiance simulation model built by Christoph Reinhart, and local weather station data. The developers used the specifications of a SunPower 185-watt panel to calculate the annual PV generation. Users are able to search a specific address or manually move the map and select buildings. Upon selection, the “Solar Tool” generates PV related information for that building if it has a ranking of excellent or good. This information generated includes estimates of potential PV size (kW), annual electricity generation, cost of installation, tax credits and rebates, annual revenue, payback time, and environmental benefits. The map also provides links to find out more about how to get a PV system installed. The power of the Solar Map is that individual homeowners can quite quickly determine whether their home may be suitable for solar power and see and estimate of financial benefits for installing a system. Installers or other community groups can use the map to target specific homes or neighborhoods which would benefit the most from PV installations. Individual homeowners may be able to convince neighbors to also install solar, and perhaps negotiate a group discount on contractor cost. One of the map developers also noted that they compared the map to an existing MIT solar installation. The solar installation seemed to be under producing based on what the map predicts. The system is currently being analyzed, but this suggests that the map could also be used to verify system performance after installation. The Sustainable Design Lab is continuing to work on the map. In the future, they would like to develop a tool to outline panels on a roof to get more specific information about system configuration. They also recognized the potential of incorporating actual energy consumption data to enable house-to-house comparison and augment the financial incentive calculations. If possible to generate, a community efficiency map could benefit from leveraging similar features to the Cambridge Solar Map. These include: ● Simple, easy-to-understand color coding ● User-friendly searching and moving ● Speaks to multiple user groups - individuals, community groups, contractors, utilities, and government agencies ● Includes estimates of savings and financial incentives Case Study – Next Step Living http://nextstepliving.com Next Step Living is a one-stop-shop for home energy assessments and weatherization. ● Building Type: Residential ● Asset Data: ○ Audits ○ Infrared Imaging ○ Blower Door Tests ○ Tax Assessor Records ● Operational Data ○ Utility bills ■ 12 months pre-installation and 12-months post-installation ○ Energy assessment database ● Visualization Tool: ○ Heat Map compares tax assessor record characteristics to audits of similar homes in the NSL database Next Step Living (NSL) is a Massachusetts-based turnkey home energy assessment and weatherization provider. NSL accounts for 90% of the home performance market in Massachusetts and will be expanding to Connecticut and Maryland. The four-year-old company conducts 25,000 home energy assessments per year and expects that number to continue to grow. NSL collects twelve months of utility data from customers before they complete a weatherization of their home. NSL also asks for 12 months of energy data post-installation. Using this information, NSL is building a detailed database of home energy audits. Using 20,000 homes worth of data, NSL built a “Heat Map” of Somerville. They used a handful of important data points pulled from tax assessor records to compare Somerville homes to similar homes in their database of audits. They color coded homes so that “hot” homes were the ones with the most potential for upgrade. Next Step Living’s Heat Map is leveraging an increasingly popular method of analyzing home efficiency performance by comparing remote, publicly available housing data (from tax assessor records) to historic energy audits of similar buildings. This enables contractors to develop building profiles before contacting potential customers. They can identify neighborhoods and communities that offer the greatest opportunity for savings and target their outreach efforts there. Case Study - Retroficiency http://www.retroficiency.com/ Creates building audits with minimal information by using algorithms to model building performance and making comparisons to prototypical buildings with same characteristics from historic audits. ● Building Type: Commercial ● Asset Data: ○ Builds increasingly accurate building profile, but starts with basic info and improve over time by augmenting with more information. ● Operational: ○ 15-minute interval data ○ 12 months of historical energy data Retroficiency developed two different tools to conduct remote energy assessments which are highly accurate. Retroficiency leases their tools to energy auditing businesses or to utilities which are able to conduct audits in less time and with less demand of inputs from property owners. Retroficiency’s Virtual Energy Assessment (VEA) requires only an address and 12 months of historic energy consumption data to identify end use loads such as heating, cooling, and lighting. (VEA may also use 15-minute interval data from clients if they have smart meters installed.) VEA can identify building usage patterns and recognize moments of inefficiency such high use during periods of low occupancy. From these analytics, VEA can make recommendations for upgrades or performance measures to reduce energy use. Retroficiency also offers an Automated Energy Audit (AEA) which uses limited building asset information to make accurate energy profiles of a building. A building owner or property manager can enter in just a few building characteristics and the AEA will compare that building to Retroficiency’s library of thousands of actual audits to build an energy model of the building. As the property manager enters more information overtime, the model becomes more accurate. Similar to the VEA, this is a remote energy assessment tool and it also makes efficiency recommendations. Retroficiency does not currently work in the residential sector though it has been building a database of multi-family [bigger than houses or garden-style apartments] energy models. In an interview, CEO Bennett Fisher indicated that Retroficiency’s VEA and AEA tools could be modified to work for residential homes if demand existed in that market. Case Study – Renew Boston Lean Program Program management Case Study – Seattle Benchmarking & Reporting Policy Covers MF housing >5 units. http://www.seattle.gov/environment/benchmarking.htm Appendix: Green Leasing Overview Green Leases are one policy tool that has been implemented to overcome the split incentive problem discussed above. The term refers to a standard rental lease that includes a mechanism to finance energy efficiency improvements in a home. Typically, a Green Lease includes language stating that if a landlord makes improvements of a certain type, he may raise the rent immediately to begin to recoup the cost. If structured properly, a Green Lease benefits both landlords—because repayment on capital improvements is guaranteed—and tenants—whose increases in rent will be more than offset by decreases in utility bills. As part of defining a scope for the Cambridge Multifamily Energy Program, we have investigated the viability of utilizing Green Leases and related policy tools that target the split incentive problem. Previous Use While Green Leases are not uncommon in the commercial sector,44 the practice has not yet gained a foothold in the residential rental market. Late last decade, the Cambridge Energy Alliance began to consider advocating for their use locally, but the initiative lost steam and has not been restarted.45 Applicability to Cambridge Previous use of Green Leases in the residential housing market have generally been restricted to rent controlled areas. In these situations, Green Leasing provides a convenient and mutually beneficial mechanism that allows landlords to be compensated for making improvements to the home without causing an increase in total living costs to the tenant. This benefit is not as clear in a rental market without rent control, where there is no legal barrier to a landlord who wishes to raise rent upon expiration of a lease. Cambridge currently has an uncontrolled rental housing market. Rent control had previously been established in the 1970s, but the market was deregulated by a statewide ballot initiative in 1994. Predictably, opening the market has led to both increased average rents46 and greater investment in rental housing47 in Cambridge. Green Leases are structured to confront a formal barrier in the rental housing market, where landlords may be unable to guarantee a revenue stream (in the form of increased rents) to recover the cost of capital investments. However, because of the lack of rent control, the barriers to rent increases in Cambridge are informal rather than formal. Landlords are hesitant to increase rents because of the extralegal protests raised by tenants. The key barrier is the willingness of tenants to accept rent increases on principle. Green Leases are not intended to confront this barrier, but instead present a legal mechanism for certainty and transparency once parties have already agreed to the general concept. Recommendation While Green Leases may be useful in providing a formalized mechanism of implementing efficiency improvements in rental housing, we do not believe that they confront the most fundamental barriers to efficiency in multifamily housing in Cambridge—that is, the agreement by all parties that efficiency 44 See: http://www.imt.org/finance-and-leasing/green-leasing, http://www.greenleaselibrary.com/bestpractices.html, http://www.ci.berkeley.ca.us/uploadedFiles/Planning_and_Development/Level_3__Energy_and_Sustainable_Development/BEES2011FINALfullWeb.pdf 45 Beth Williams thesis, Jason Jay thesis. 46 New York Times, http://www.nytimes.com/2003/06/15/nyregion/when-rent-control-just-vanishes-bothsides-of-debate-cite-boston-s-example.html?pagewanted=all&src=pm 47 Henry Pollakowski, MIT Center for Real Estate. 2003. http://www.nmhc.org/files/ContentFiles/ThirdPartyGuide/cr_36.pdf. improvements and resulting rent increases are mutually beneficial for both landlord and tenant. In light of this, we believe that a focus on Green Leases would a misallocation of this effort’s limited resources and political capital. Instead, we believe that our efforts should focus on the informal barriers preventing energy efficiency in the multifamily housing market and must entail a comprehensive outreach and educational campaign to the small landlord and tenant communities. Resources, Contacts and Organizations Multihousing News http://www.multihousingnews.com National Multi Housing Council http://www.nmhc.org/ ● NMHC is a national association representing the interests of the larger and most prominent apartment firms in the U.S. NMHC's members are the principal officers of firms engaged in all aspects of the apartment industry, including ownership, development, management, and financing. ● National Apartment Association http://www.naahq.org/Pages/welcome.aspx